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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated May 1, 2024
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2147
655
Phone
+91 22 2225 9157
1057
318
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 85

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S
sidbis
from Dharmanagar, Tripura
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nonreceipt of payment acknowledgement.Bill no 19045147033410144

Address:Kolkata, West Bengal

My consumer no is [protected] (Siddhartha Biswas, Flat 3B, 3A, Ashu Biswas road, kolkata 700025 - mobile [protected]) I paid Rs.836.12 through HDFC credit card on 23.11.2014 online.But due to inter net connectivity disturbance I did not get the acknowledgement.On 26.11. I lodged a query/complaint online at your site describing the problem (Docket No LT/14/16534 or 16634).Having received no reply I sent an email on 28.11.14 to [protected]@rp-sg.in...
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Dr. Das
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of Meter box made on December 01, 2014

Address:Howrah, West Bengal

Dear Sir/Madam, Our consumer number is [protected]. This consumer number is in the name of Sri Tara Sankar Das of 61/2/3 Chatterjee Para Lane, Kadamtala, Howrah - 711 101 and I am his son writing this mail. The purpose of writing this mail to you is that at around 12:15 p.m. on December 01, 2014 one Md. Jahangir Hossain who claimed to come from the CESC office in Bhawanipur came to my residence in Howrah and mentioned to my mother (aged...
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B
BratatiDam
from Mumbai, Maharashtra
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Wrong Meter Reading (Consumer No. 46589113002)

Address:Kolkata, West Bengal

Dear Sir/Madam, My flat has been unused and the main meter box (Consumer No. [protected]) is switched off since the last 3 years. Yet, I got a bill of Rs. 670 (101 units) for the month of October 2014. Either the meter reading is wrong or someone is stealing from the meter box. Please take action immediately and provide a solution. Regards, Bratati Dam Consumer No. [protected] Mobile - [protected] email - [protected]@gmail.com...
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A
adityabiswas60
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of incomplete internet banking transaction amount 2 X Rs 1553.49

Address:Kolkata, West Bengal

Hi I have paid CESC online through Net banking on 3rd Nov 2014 Rs 1553.49 for Consumer no. [protected] and accounting month and year 09/14. I also paid Rs 1873.49 for Consumer no. [protected] and accounting month and year 09/14. However please see that 2 more transactions in an attempt to pay Rs 1553.49 failed but my ICICI bank account has been debited as will be seen in the bank statement as below: 03/11/2014 03/11/2014 BIL/[protected]/CESC...
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sayantika naskar
from Darwha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hike in consumed units

Address:Kolkata, West Bengal

With solemnly I want convey you that in the month of september there was a hike in consumed units irrespective of consumption o[censored]nits, previous and after to september. Normally, the units range within 100-120 units.but suddenly in the month of september, the consumed units was 164 units.I have complain in your office but till date no action is taken . The sudden hike in units has forced me to report a complain against a well esteemed Electricity...
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J
joy_sen1984
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Update my mobile no and date of birth

Address:Kolkata, West Bengal

Dear Sir, I am one of your consumer, valid consumer No.[protected] I have update my mobile no and date of birth. My update mobile no: [protected] and Date of birth :26/02/1965. So kindly do the need full action.. Thanks, Mrs Sen...
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F
Farhaan Bahauddin
from Kolkata, West Bengal
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Bill is still unpaid

Address:Kolkata, West Bengal

I have made online payment on the[protected] for electricity charges for the month of October, 2014 using Dena Bank Debit card wide Transaction Ref No ((.CESC Limited /915661/[protected] and received a message from the bank that an amount of Rs. 898/- has been debited from my account. However, the e-receipt was not generated by the CESC. The consumer No. Is [protected], Customer Id : [protected], Customer Name: MOIZUDDIN AHMED, Address...
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Address:North 24 Parganas, West Bengal

I am one of your consumer, valid consumer No.[protected] I have submit/registered my mobile no. [protected] to you. I have regret to inform that I have received the massage from you every month for other consumer No. [protected], [protected], [protected], which is very unpredictable. Therefore you are requested to rectify the same immediately. Regards, SANJAY GHOSH GOALAPARA CHADAKTALA, ICHAPUR 24 PGS(N), 743144 CONSUMER...
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K
Koushik Roy (bOyInDBoX)
from Bengaluru, Karnataka
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Unable to view letter in your website for online meter application

Address:Kolkata, West Bengal

Hi, I am applied for a new meter connection online. After the inspection when I login to the application, there is a LETTER and a link to VIEW the same. But whenever I click on the letter it redirects me to the following link which is not reachable and a dead link. http://itweb:58080/masdpdf/AddressedToApplicant/MASD/NSD/[protected]/PDF_MASD_LT... Please look into the issue as I am at Bangalore and based on the...
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A
abhiEnigma007
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Highly billed for the month of October 2014

Address:Kolkata, West Bengal

Hi, I received a bill of Rs. 1530 for October 2014 which is very high compared to what I pay usually. My September bill was Rs. 1520 (which included August arrears and September 128 units bill). I got 230 units for October which is double that usually comes and is quite impossible. Could CESC please explain why am I so highly billed? I think there was no meter reading taken and the last bill was arbitrarily repeated. Could CESC please...
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P
pius gomes
from Kolkata, West Bengal
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Replacement of a defective metre consumer No.48393011070

Address:Kolkata, West Bengal

Dear sir, I, Supriya Gomes pemanent resident of 353/A L.N.road kol 65. LP48/6/1 would like to inform you that I have been watching that there are more reading in the metre from the last year and I assume it has been defective altogether. I, would therefore request you the authorities should take necessary steps to replace the defective metre.Please do the needful at your earliest. Thanking you, I remain, Supriya gomes I.D.NO:[protected]...
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A
ashfaq2050
from Kolkata, West Bengal
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RECEIPT NOT FOUND

Address:Kolkata, West Bengal

I have paid my electricity bill on 26th Nov 2014 at around 11.20 am against consumer no. [protected] for the month of Oct 2014 from my Standard Chartered credit card but receipt not generated by your system. My email address is [protected]@rediffmail.com, I request you to please send the receipt to my mail and oblige. Thanks...
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B
blk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bill receipt not generated,amount deducted twice

Address:Kolkata, West Bengal

Consumer No.- [protected], Payment made Rs. 912.00 on 24.11.14 for Oct'2014 due date 29.11.14 but not received any receipt.The amount has been Debited from my account, will the extra amount will be adjusted in the next bill or it will be refunded please help.Send Payment Receipt to my E-mail [protected]@gmail.com....
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N
N.B.Chaki
from Mumbai, Maharashtra
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Correspondence with Tenant

Address:Kolkata, West Bengal

My Consumer Id No.is: [protected]. Please do not send any kind of correspondence ( e-mails/Fax etc) regarding meter reading dates/ Consumption Bills/ Bill receipts etc to my Tenant at Hiland Park, Kolkata. Please send all mails to my e-mail address below: [protected]@yahoo.com I will forward the relevant mails to my Tenant if / when required. Thanks. N.B.Chaki. Mob: [protected]. Owner: Flat No. 21 B 2, Hiland Park. Brook...
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Z
zuventus
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECEIPT OF PAYMENT DETAILS

Address:Kolkata, West Bengal

DEAR SIR THIS IS TO INFORM YOU THAT I HAVE PAID ONLINE MY CESC ELECTRICITY BILL ON 23/11/14 THROUGH ICICI BANK DEBIT CARD. AFTER THE TRANSACTION COMPLETE YOUR WEB SITE FAILED TO GENERATE TRANSACTION RECEIPT WHICH IS THE PROOF OF MY PAYMENT. I AM IN A DIELEMA WHETHER THE BILL IS PAID. FOLLOWING IS THE DETAIL OF TRANSACTION:- TRANSACTION ID :SB4852496 TRANSACTION DATE: 23rd NOVEMBER 14'. TRANSACTION DESCRIPTION: VIN/CESC Limited/[protected]/0 AMOUNT:...
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Abhikbera
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non availability of Meter Reader consumer No 38063087005

Address:Kolkata, West Bengal

Dear Sir/Madam, It is very unfortunate to inform you that I am getting average bill from CESC from last 4 months. Till date I have not found any meter Reader to take my actual reading. Last time I got an automated mail from CESC that “Your meter is scheduled to be read on 23/11/2014” I have waited for the day to help the meter reader but it is my very untoward that no one from CESC have not given the visit. Please...
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sudipta78
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Erroneous bill with wrong meter reading

Address:Kolkata, West Bengal

We received october 14 bill against consumer no [protected], Calculating total unit 139 for Meter Reading "previous 2409" but "Present reading" is not showing (***). Now practically the Meter reading is 2421 on 24.11.14 i.e. the total unit can not be more than 12. Now I request you to correct the bill and pl generate a new Bill so that i can pay oct'14 bill in due date Sudipta Mitra...
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P
phani2
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received recipt in online transaction

Address:Kolkata, West Bengal

Consumer No. - [protected] in the name of Anindya Phani and [protected] in the name of Purnima Phani of amounts Rs 1090/- and Rs 360/- respectively have been paid online thru Canara bank debit card. Bank confirmed that money was debited from bank account. Please make sure that the amount has been credited to the above consumer no. Did not get any receipt nor sms. Details of transactions are given below. 22-Nov-2014 at 11:11 PM. from canara...
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sakti pada nag
from kolkata-700086, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double payment done for the month oct,14 by card on 23.11.2014

Address:Kolkata, West Bengal

MY CONSUMER NO. [protected], BAISAKHI BASAK, 73/1, BIPLABI ULLASH KAR DUTTA ROAD, KOLKATA-700086.. FIRST= PAYMENT IS RS.800.00 THROUGH BANK OF INDIA A/CXXXXXXXXX1309 FROM POS-CESC Ltd.23.11.2014 AT 08:04:37 PM, BUT ON LINE MONEY RECEIPT I DID NOT RECEIVED. SECOND= PAYMENT IS. RS. 800.00 THROUGH BANK OF INDIA A/C XXXXXXXXXXX1309 FROM POS-CESC Ltd. 23.11.2014 AT 08:36:35 PM, MONEY RECEIPT RECEIVED, KINDLY REFUND THE SAME TO MY BANK,...
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Ruptrishna Apartment
from Mumbai, Maharashtra
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Wrong meter reading for Consumer no 62194043011

Address:Howrah, West Bengal

Meter reading of Consumer no [protected] has wrongly recorded from 10247 to 10645 for the month of October 2014 (Reading date 12/11/2014). But today 23/11/2014 meter reading is showing as 10535. So requesting to generate new bill after proper meter reading for the above mentioned consumer number....
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