Canara Bank Complaints & Reviews

sir mujhe aapse se apne bank ke manager ke bare me kuch baath karni haI HAM apne bank manger ko kuch bhi kam karne ko khate hai to who sab se phele khate hai ki mujhe se baath maate karo kissi or se baath karo hum unke pass two baar gaye phelee mother ko mana kar diya phir mai gai to mujhe bhi mana kar diya jo hame kam tha who bhi nahi hua hamara time two hours bhi waste kar diye mera name divya gupta hai mere name se uti ke two bond aane the jis per mujhe bank ke manger ke sign or stamp chahiytha na to unhone sign kiya or na hi use form ko dekha or bonte hai ki ki mai kuch nahi karunga or phir bolte hai ki hame bank ki verification dene ke order nahi hai to iska matlab hai ki hamara uti ka check to ruke gaya na or phir kiss or ja kar baath kije or yuh bhi bole te hai bank ki repo or rules or regulations ka sawale hai batoo isme hamari kya galti hai to iska matlab hu ki kissi customer ki help na karna aap please is bank ka kuch karne mera contact no [protected]

Sir,

I am murugesan. I have Account (AC.No.[protected] with CANARA BANK Thillai Nagar Branch- Trichy, Tamil Nadu. I used My ATM card ( Card No.[protected]) on 05.04.2009 Sunday Evening 6.50-7.00 PM in Trichy Railway junction CANARA ATM center. I enter the Amount Rs.2500.
I can't collect Momey that time. But Rs.2500 Wrongly debited from my Account. Please Reatain My Rs.2500.
I have complit with Canara circle office Trcihy(By phone),
Toll frre No. of Head office
I am going to complaint with Concern branch

Yours Faith Fully
P.Murugesan

Kind attn : Asst. General Manager
Madurai – 1

Subject: Complaint letter (for irresponsible and bad words using)

Dear Sir,
My Name is S. Ananda raj, I have an A/c (no: 23494) in Canara bank- Eral( Tuticorin Dt) . 1 year before I was applied for atm card. Now also I am not getting the atm.

Regarding this matter I went to Canara bank (Eral – Branch) on last Thursday (05/03/2009) at 11.30 am. Their staff ( Kelaston Jeba Kumar) is not given proper response to me.

He said that (very sound noise) “ you have cheque bounce in ur account, we never need your account, never come to our bank, you should get out from our bank now, “ and also he told me some bad words . That time some body’s watching me, I was really upset

After few minutes, I met the Branch manager and told them the problems clearly but he has not taken any action.

Now I need justice sir, cheque bouncing is happened but employee will never use the bad words. I think you know what I am saying.

Pls take immediate action and also in future it will never happen to public.

I am waiting for Ur valuable reply in this regards

Thanks and regards


S. Ananda Raj
Eral – 628801

07th February 2009

From

V. Subramaniam (Emp No.4506) (SB A/c No.[protected]
Retd. Employee, Canara Bank
Madipakkam, Chennai

To

The Canara Bank
Complaint Section
Chennai

Sir

Sub : Complaint regarding non-redressal of very very simple issue, for more than 3 months.


I am Ex.Exployee of Canara Bank and family pensioner too. I have a SB A/c in Canara Bank, Guindy (Chennai) Branch, in which my pension is deposited every month. This branch is about 20 kms away from my residence.

At present, I am 82 years old, about a year ago, I have undergone an operation in my hip area and hence I am unable to frequently travel for long distances and awkward step ups. Hence, I have decided to draw my monthly pension from the nearest Canara Bank Branch as Core Sector facility has been introduced.

When I approached the nearest Branch to withdraw my pension, I understand that my “Life Certificate” is not yet updated in Guindy Branch’s PC (in my account) and hence I can not withdraw my pension anywhere except Guindy Branch. However, my Life Certificate has been duly submitted to the Guindy Branch personnel three months ago, on time.

I have expressed my difficulty and inability to visit Guindy branch, considering my age, present health condition, etc., and I wish to draw from any Canara Bank’s nearest Branch to my residence.

Even though several attempts have been made to remove the remark “LIFE CERTIFICATE NOT SUBMITTED” from computer, the concerned personnel & Manager are not taking any steps regarding this. They are totally disinterested and their fingers are indicating towards each other themselves to do the job.

As you are aware, India plays a very vital role in IT Sector and technologies are improved well, the very simple matter is not yet resolved.

I have following valuable clarifications with me as :

 Due to disinterest / incapable of respective personnel of Guindy branch, am I to be punished by walking everyday in this age ?
 Whether the respective employees will be motivated at least to solve this problem in the near future ?
 The time loss, money loss and pain will be borne by whom ?
 How long I have to continuously follow this matter with these disinterest / incapable personnel ?
 When will this issue come to an end ? after my death ?????
 The respective personnel says to lodge complaint regarding their disinterest on this matter, to higher authority / anywhere and none can do him anything. What does it mean ? Where is discipline ? Will all the customers be treated such a worst manner ?
 If above indiscipline is there means, what is the meaning of Grievance Redressal Authorities & Higher Officials ? Will Grievance Cell is a believable one ? Will such behaviour / attitude is an acceptable in Private Sectors ?
 As an Ex.Employee, I have been facing such harassment & injustice, then what is the meaning of saying Customer Satisfaction & Core Sector Banking ?
 Whether this issue will be solved through legal measures / publishing in medias only ?
 As the concerned personnel are not showing interest to solve this very very very simplest matter means who will solve this ?
 Does such employees expect that we / customer have to sit and do their job in the Branch ?
 Is this matter is not an ashamed one ?


WHO WILL BELL THE CAT ?

If this issue is not resolved as early as possible, there is no other way except approaching through legal means and medias.

Hoping for the best at the earliest.

Thanking you

V. Subramaniam