Club Mahindra Holidays Complaints & Reviews

I purchased your membership on november 2018, at the time of buying i was told that it is of 2years plan, i am only supposed to pay 3 emi but when ever i get call from club mahindra they deny saying that me have no such plan for 2years, we have only plan for 25 years. After 3 emis they promised me to give:
15k gold voucher
7nights rci
12k bonus referrals
Every month 3bookmy show vouchers.

Till day i have paid 70000 to club mahindra.

I paid all 3emis on may 2019 but till day i have got anything that they promised, also people from club mahindra are calling and asking me to pay more emis.
Mr prashant joshi never receive my call
Whenever i call mr sourabh pandey either he didn't receive my call or if receive he cut it by saying i am in meeting i ll call you later. We feel like we are been cheated. There is no genuine solution to our problem.

If our problem is not resolved we will be forced to take legal actions.

My member i'd is 2846258

Very very poor
I koshik jain called club mahindra 2 time but then never responed me
Want to book my rai but they are not interested they told me that they will call me but they didnt what you think we are fool we have pay 4-5 lakh but the money we have pay does not make any sense to you then plzz refund my money with interest
Very poor club mahindra i will not reccomand any one

Interaction ID 13601162
i paid advance Rs.10, 000/-( paid by sbi credit card) on feb 15th 2019 for taking club mahindra BLISS membership.
Later due to personal reason i cancelled my request. My husband was not well and he is 65 years old. We need the money urgently and requested for refund.
But my frequent mails are replied with standard answer and i am not getting refund.
From March 10th i am writing them mails and following them on phone. Now they are not answereing the phone.
My frequent phone calls to Imran and Mohd Yahya were not answered.
I am enclosing my mail details below.
RE:'MHRIL=[protected]' Your Club Mahindra Membership answered by Tarun Shettydt. 22.4.19.

I got a 3 days 2 night club mahindra holiday voucher but i’m not able to redeem it at their website and all the resorts are showing booked for given dates, i tried to call costumer care and their employees who have given me voucher but nobody is responding, really disappointed and i’ll advice to all of you please don’t go for their seminars and never buy their membership. They seems fake after my experience with them. Really disappointed!!
My contact number - [protected]
Vrn. [protected]@gmail.com

First of all i acknowledge the words of mr. Ashish desai that club mahindra the most shameless people i have ever seen. They sold membership with wrong declaration later since 2006 i am having a painful response with them. Once you buy membership later you will only and only regret!!
After all my unresolved problems today when i wanted to upgrade my membership (Due to there story of saying that because of white season i am not getting the benefits) i am regretting again!!
Even after paying downpayment and one emi they have not upgraded my membership and no one responding to my calls and to mails even. No matter what nonsense we write going beyond even our values but hardly anything matter to them. Now holiday season has been booked but still i am struggling for my membership up-gradation. Even i am not able to book my white season holidays which is so frustrating.

I have been trying to book holiday almost every 2nd yr to only find out that anything reasonable is already booked. While the same is available on paid basis. If the number of members are more than your capacity why should you continue to market and increase the members? If you cannot carry forward the holidays you should not be charging for the amc.
I have tried writing to them but havent got any reasonable reply. I have stopped paying the amc and i would urge all the members as well the potential members to be careful of the modus of operandi by this club.
While club mahindra continues to send me the amc reminders on my email id, the same email id is unrecognized by them for booking stating its not registered. How can it be registered for amc reminders and not for booking..

I am a club mahindra member. I have blue studio membership for past three years. While selling the membership the sales executive has brilliantly marketed their lonavala property (Tungi lake), considering its proximity to mumbai it had actually worked as an appealing bet.

After completing membership formalities the (Bitter) truth surfaced. When i tried to book a vacation online i was told that tungi is at a soft launch stage & bookings will be accepted only through their call centre.

I even tried that option just to get second shock, that for booking a vacation in lonavala property calls are accepted only from 3rd day of the previous month
The never display the season for this property online, hence its impossible to plan things in advance & as per eligibility. Friday - saturdays are virtually booked for purple members, means the only option available is to plan holiday over the weekdays. Which is just not possible. I have been trying this resort last three years.

The resort is in so called "soft launched" stage last many years, it seems club mahindra is deliberately not floating this property for online booking.

I m a member o[censored]r prestigious holiday group. Today I checked in in ur Udaipur resort.since 3:00pm there is no supply in my room, I complaint to house keeping and he assured to send an electrician to set right the problem, but it is very sorry to say that till 5:00pm no body is bothered to set it right not even manager resort have time to talk me as I asked to talk with manager resort, abt the problem, hotel staff present at reception refused to connect me to the manager saying that rut now he couldn’t talk with u. This is extreme situation when not even staff or technical person is bothered to set right the problem rather hotel manager has no time for his guests for their problem.
You’re therefore requested to do needful in this regards nd tk necessary action against concerned who is responsible for ruining he reputation o[censored]r group.

M k Gaur
M no. 2507006

I was asked to cancel my 2 rooms/3nights booking (As i wanted to modify my booking to only 1 room for 3 nights). I was told that fee of rs 24000 will be refunded and new booking of 1 room, i need to pay rs 12000 which i did. This cancelation was done on 11th march 19 (Booking ref # 386537. Later on with followup i was told that i will get refund in 20 working days. Despite several follow up mails and calls to call centre today even after 37 days, i have not got the refund. Every time they make a promise of a few more days but none of the promises have been kept.

Its shameful that a company belonging to a reputed business house is adopting such unethical business practices.

Please help me getting the refund.

I have been invited for seminar and promised that i will get 2 nights 3 days vocuher, as i am hvaing very hectic and buay schedule i have confirmed at 3pm that yes i will be there at 3:30 - 3:35 and will be having short time.

When i reached there at sarovar portico hotel, i have received call again and asked me that have i reached there! I said yes, he said give phone to executive. I gone inside and asked to talk, as he (Executive) was on call he didn't bother as i said that your collegue want to talk to you.. Call was on hold and i came back in lobby (Don't forget to mention that they make us wait in hotel lobby and not inside the hall where they allowed decent looking couple to sit inside ac hall who even came after us! I mean ehat the hell! I and my wife was in causual dress and that couple was nicely dressed you behave as per clothes and looks!) why the hell you invite us if you want to be harsh/ misbehave with us?

We waited for 15 mins approx and they took other couple who came after us for presentation. And then we left. I called up mr. Rohit patel who was calling me and said about it.. But to my surprise who cares?? Even when i said him that i will complaint to director/ceo and anand mahindra, he was like do whatever you like. Rahul patel : [protected] / [protected]

Value the time of customer/guest

Maulik raja

Cell : [protected] /[protected]

Email : [protected]@yahoo.com

Twitter @peeceeliciouss

Facbook : https://www.facebook.com/maulik.raja

Sir/madam
1. I applied for club mahindra membership on 31dec 18. I was given membership id 2850957 on 04 jan 19.
2. I requested online for cancellation of my membership on 07 jan 19 & as per your policy in vogue requested for refund of initial payment made towards the membership charges.
3. After making number of calls for enquiring about my cancellation request i finally got a email on 19 jan 19 (Sent by madam tannistha ganguly), mentioning that my request is ubder process & refund will be issued within 90 days.
4. On 11 apr 19, again i received a email (Sent by mr jhonsan kalar), mentioning that refund will be intiated within 90 working days.
5. This is a matter o[censored]tter disregard & irresponsible act of keeping the member in dark & updating the applicant with a new time period every time for the refund related issues.in this electronic era when neft transactions are completed in hours,
Your office has yet not able to refund the amount by any means & despite giving new dates of refund.
6. I am sure you will understand my concern & act at the earliest.

Thanking you in anticipation.

Regards
Rameshwar nath jha
Mob-[protected]

I attend your marketing event in karnal.in that ms bhawna chadha from delhi your marketing representative explained the policy of mahindra holidays and resorts india ltd. She got signed some papers without letting me to read the terms and conditions. Then i read all the papers and come to know that ms bhawna chadha got signed papers for 25 years membership. I went back to your event spot at tanishq sale centre karnal and requested to return my bank cheques and down payment amount r s. 39840/- (Thirty nine thousand and eight hundred forty) and three cheques for rs. 11309/- (Rs. Eleven thousand three hundred nine) each. Ms bhawna chadha told us that i will be given in membership for 2 years only during which i shall be given 14 nights/16 days accommodation facility i. E.7 nights /8days with in india in club mahindra resorts in different cities and 7 nights 8 days residential facility in abroad. On such terms and conditions i agreed to take the membership for 2 years as told me by ms bhawna chadha and she told me that after 3 (Three) emi nothing shall be deducted from the a/c,
Now i received a membership card showing the membership period from 01.01.2020 to 31.12.2044 means a membership period of 25 years. I did not receive any confirmation call from the company. Being a senior citizen i don’t need such a long membership.
Stating all the facts, i feel cheated by your sales representative and don’t want to continue the membership of mahindra holidays & resorts india ltd. Moreover my banker, oriental bank of commerce, informed me that club mahindra have uploaded an ecs command in the bank account of my husband for deducting the emi for my membership fee. This is again a cheating done to me because i did not agree for such type of transactions from the account of my husband bank account. So i request you to cancel my membership and return me cheques (Three cheques having no. 077889, 077890 and 077892 for rs. 11309/- each) and return me the amount rs.39840/- paid as down payment. Also you are requested o cancel the ecs command upload by your company in the account of my husband.

Hi, i am nitin jain from dubai uae staying in dubai since 2005. Recently, in nov 2017 i have opted for club mahindra membership and i was promised to provide free international vacation as part of package but when i planned to go on an international vacation club mahindra put me on rci which is their counterpart in foreign countries to check the property with them. I have been put hanging between rci and club mahindra. Moreover i was told that you will be getting free food voucher which i have not received till date. Now when i call club mahindra executive mr. Anand pagare who sold me the membership he doesnt bother to help... I asked them to cancel my membership and refund my money then they told me you didnt complete 60% of membership so you will not get any refund. Please help me to get my money back.

My email address is [protected]@hotmail.com
My contact number is [protected]

On saturday 13/04/19 i met mr puneet sharma, a executive at club mahindra holidays, at sky wok - park inn by radisson, at patparganj, ip extension, new delhi regarding possible memebership at club mahindra. I was not sure of joining and so as advised by the aforementioned representative deposited inr 10, 000 fro my debit card as token advance so as keep the offer for the day valid. I declined to take up the member ship on sunday at around 4pm and asked for my refund. Mr puneet said he will get back to me. However its been 24 hours and he has not done so. Moreover during this time i have called him four times without nay response.

I am hopeful the matter will be sorted out soon and my money refunded soon.

Regards
Mayank agarwal
[protected]
1985mac. [protected]@gmail.com

I joined club mahindra and paid an advance of 25000 inr, but did not use their facility till now and asked them to cancel my membership. When i asked them about the refund of money, no money was refunded and till now i am receiving mails asking to pay their annual subscription fees.
As i haven't used their facility or any of their vouchers, would request to refund the money in full with interest, as they are holding it from 2016, october.
The persona who dealt with my membership was mr. Vishal dzouza, from their dubai office.

I have been cheated, because when i was given membership i was told that i will get out of country holiday through rci.
When i asked heena who had booked my membership to book for australia, she has stopped picking my phone.

When i contacted rci, they said i will have to pay rs. 50, 000/- or something. Then what is the use of rci membership.
I have also not been given complimentary holidays so far, one in india and one outside.
Please refund my entire amount with interest.
Parveen kumar bhatia
[protected]

My name is kirit rangani and my membership id is 2817821. I have joined club mahindra on may 28, 2018 and i was paying emi regularly and i have not taken any single holiday, but now a days my health is not good because of there are too much debt on me and now i cant afford to pay further emi, my doctor advised me to stop all unnecessary expenses and take rest and pay debt, so i contacted club mahindra team via regarding this but one replied, they are just telling "we are looking on your problem", i am getting same reply over and over, since last 20 days, no one contacted me. When i was paying regularly they all replied whenever we call but now a days no one care what i am suffering. Please cancel my membership and stop ecs and give my money back so i can use this fund to other debt resolution.

Thanks.

Membership id — 2852567
Sales person:booked by ashutosh pratap singh cme id 29184
I was allotted this membership on 1st feb 2019, till then called many times but did not get any support for login. Today also checked and got message that log in id or mail id is incorrect.
Logged complaint through tweeter but no positive response.
I need to lodge complaint for harassing me by making false promises at the time of selling membership to me. Help me to get my refund 190000 plus compensation rs 5 lac for harassment.

Regards
Pankaj pant

I have applied for club mahindra membership on 24 march 2019, applied for cancellation on 31st march 2019 both through mail and application through hard copy, got aknowlegement that my case has been reffered but till today no one is responding to my calls and mail. Amount i had given was 30 percent of amount for white membership 25 years plan, started to feeling cheated by company, hope this compliant will get addressed.

We have not yet received any satisfactory response to the issue related to our membership plan. Executives of your office are not ready to provide any kind of assistance. Neither our refund is being processed nor any holiday services provided till date. Who will give rs.80000/- to somebody and just keep quite without receiving any services from your side. This kind of service is not appreciable at all. We want our refund at the earliest or a suitable resolution plan must be brought in from you people.

We were promised by your executive that first holiday will be provided free of cost and we have right to continue our membership or not based upon our first experience. But we have not been offered any holiday till date. Moreover attitude of your executives are ridiculous. Your executives provided false information at the time of taking membership. We want our refund immediately since no services provided by your co till date and money has been kept on hold for no reasons.