Club Mahindra Holidays Complaints & Reviews

Sir, i paid an amount of 31500/- to get the member ship. But i don't want to get it as i m not comfortable with the policies and services of it. At the time of presentation they were giving very positive response and told us that rollback can be done in 15 days, means till 28th feb. But now they are not responding. No customer care no. Is giving any proper response. What should i do now? I mailed on given mail as [protected]@mahindraholidays.com....

I took membership and paid dp & 3 emi thru credit card on feb 09 2019. Since i was unhappy with the service, i sent written application duly signed by me for cancellation at their corporate office mumbai and at amhedabad office on feb 15 2019 (Within free lookup period of 10 days). Subsequently, i sent atleast 5-6 mails and called on toll-free number multiple times so far but still struggling for their confirmation of membership cancellation...

In september, i had purchased a hdfc forexplus card and reloaded it with more than 1000 usd. As per the offer terms, club mahindra was supposed to provide a 2n/3d voucher for the same. After reloading, i did receive a link from hdfc on email though, stating that i am eligible for the voucher and need to fill details so that club mahindra can reach out to me and provide the voucher. After numerous complaints, finally got a call from clubm...

RE:'MHRIL=[protected]' Club Mahindra Membership

Till date I have sent almost 10-11 emails regarding cancellation of my membership and refund of my deposit, and have received only one mail confirming acceptance of my membership cancellation request dated 30/11/18.

Have called your office several times, earlier the operator used to connect me with your staff subhlaxmi, later she started avoiding d calls then your...

Dear club mahindra,

Myself mahesh bhalkar, attended your seminar regarding membership at kolhapur location as on 19th dec 2018..

During the meeting your representetive mr. Aniruddha has explain us the membership details very well..

Then we are very positivelly made payment of rs.2000/- by card swapping on the account of pre booking membership fees... Also i have confirmed that this is only token...

Dear All,

With My membership number 2852634, I express my total dissatisfaction with the service and after sales services I have been provided.

Mr. Harpreet Singh, my onboarding manager has given me all the wrong information to associate me with this Bliss membership, for which I have shared the details in the below email. In order to make my first booking I called the call center. I tried 4 call on the call...

Hi i am a red season member of club mahindra and have 20.26 holidays in my inventory. Club mahindra charges asf for each year for 7days of holidays for that year. I have 6days of holidays from my inventory for which asf has been paid and still clubm have blocked those 6days of holidays. It seems they have changed the policy that all asf should be cleared. But change of policies should be informed to the customers. I can understand that holidays...

Dear, sir/madam
My membership i'd is 2850849. I had purchased a club mahindra holiday membership in this january with 30% down payment via credit card of rs. 33840. After few days ask them for cancellation of membership. Then agent or employee say me that meet face-to-face and we will do best. During that period they cut other 11309 rs. Through ecs from my credit card. Then i emailed to members [protected]@mahindraholidays.com they...

I had been issued food vouchers in lieu o[censored]pgrading my membership from white to red studio. I couldnt utilize them as i had visited a resort that was affiliated is what i was informed and didnt accept those vouchers.

Then i couldnt make plans to a club mahindra owned resort.

I had also written to club mahindra in advance to extend the vouchers considering i had a strenuous year at work.

One...

We have taken club membership season - white and appartment studio (Membership no 2809373) making down payment of rs 34830.00 and balance amount through emi through aayush sharan bhargava (Id 26509) and vibhav awashti (Team maneger club mahindra) during their visit at korba (Cg) due to financial crisis i have requested for cancellation and refunding money on date 5-8-18 via e mail & registered letter and reminded for 15-20 times. Every time...

Hi,

I was sold the cm membership in october last year with the understanding that i will be able to get reasonable days of accommodation during off season with my membership level (Blue). I was also given the complementary stay for 5 days to try out the services and resorts. However after becoming member and paying 45000 in down payment and emi i am not able to get the desired reservation even during off season for complementary...

I am deeply unsastified with unprofessional behaviour of executive where to commit that the demo for application usage and also amount paid 07 working days back which is not reflecting in my id

Multiple complaints and mail send but not getting any response.
Reason for cancellation with 7 days of agreement as below

1. Unable to login to application, despite of multiple calls to executive he is ont ready...

Hi,
My name is Aayushi Agarwal and I bought a membership from Club Mahindra in July, 2018. I was eligible for one international and one Indian holiday after paying three emis and so I paid them. After paying these emis when I tried to avail my holiday I got to know that everything I was told was a lie and that there are other charges to be paid that I was not told about. I was disappointed and I tried reaching out to everyone. No...

This mail below was originally written to the Club Mahindra's Customer care E-mail ID "[protected]@clubmahindra.com" on 22.12.2018

And then sent reminders time and again seeking response but always got same lame response from Mr Sudhir Poojari and Ankit Dodia. I have quoted the response mail received below my mail.

The mail I sent -
"
Dear Club Mahindra Team

I am Saurabh Kukreja,...

I, aadesh gupta, membership id 2839790 had taken membership of club mahindra on 2 oct 2018 and made payment of 1, 96, 650 through credit card. I called representative of co. To cancel my membership on 3 oct 2018, but he bluntly refused and replied in harsh manner. After searching various sites i got e - mail address of that co. Where i gave letter for cancellation of membership on 10 oct 2018. I still have not got my payment as the stipulated...

Dear sir, i got call from club mahindra executive hitesh dave ahmedabad branch. He forcefully given me membership with his smart speech. Membership price is rs. 315000 and he force me that you can pay only 10% dp and you dont want to continue so you will get full refund. I paid 31000 but when i request to him for refund he told me that i dont have rights for refund. My economical condition is week so i can't pay remaing payment. And i want...

Recently i have upgraded my policy from red studio to purple studio. I had been promised to get 4 comlementary nights and 6000 rcvs. The image of the upgradation form is attached.

Now i got 2 set of complementary nights one is 3 nights and another is 1 complementary night. But i[censored]se this 1 complementary night for booking then it is not allowing me to book. The screen shot of error message is also attached.
I request...

Daar sir,

My members id: 2849487

I have signed in for club mahindra membership on 22.12.18 in vellore, i was promised they will give me 5 nights in my account and 6 nights as gift voucher and 10000 points as voucher and i have pair 31250 as 10% initial payment, on 07.02.19 with out my permission they have debited 9907 as emi from my credit card.. I have not recede the the 5 nights as promised and 10000 points...

Dear club mahindra holidays,
It is to inform you that one of your company's representative mr. Awanish kumar had arrived on 22/01/2019. We had discussed our situation to him for not joining the membership now. However on his sheer advice we were given a day to think about the benefits of joining the membership and so he had taken an amount of rs.2000 for holding the membership for that particular day. The next day we denied to join...

Hi club mahindra team,
My membership (I'd: 2841618) cancellation was raised on 5 nov 2018 due to medical-financial issues at my end. I have already completed my 60 working days cancellation period but still my refund of advance amount paid has not been processed. I am following it with your member relation team but they are making the un-necesaary excuses. Please understand that i have medical problem at my home. So, request you to...