Club Mahindra Holidays Complaints & Reviews

Me nitin babulal jain ratnagiri. Maine 24/01/2017 ko club mahindra me white studio membershi li thi. Meri membershio id no 2739849 he. Us wakt unhone bola tha ki total amount 317000 pay karna he. Maine doun payment kardiya lekin unhone jo detail kit bheja usme 48 month likha tha uspe mera dhyan nahi gaya. Us hisabse total amount aprox 5 lakh horahi he jabke mere dosto ne full payment kiya wo isase bhi kam kiya tha. Jabki muze bola gaya tha ki muze total payment 317000 hi dena hoga. Muze membership lene ke bad maine total 9 emi bhare he maine total amount 117962 bhara he par maine itne dinome sirf 1 din hi use kiya he wo bhi complimentri wala. Isliye maine payment nahi bhara he uske bad. Par abhi maine unko request kiya ki aap 317000 me se maine bhare hui amount minas karke balance amont eksath lelo par wo aprox 5 lakh mangrahe he. Jabki me eksath bharneko tayar hu to unhone ismebhi discont dena chahiye.
Mere ye sab bhare hue paise ka nuksan horaha he aur maine kuchbhi use nahi kiya he so aap muze helo kariye plz.
Wo total emi ka hisab mangrahe he aur ye galat he kyuki me total amount eksath bharraha hu.
Bank bhi agar aise eksath amount bharte he to aise nahi karti
Wo bolte he ki aap hame mail ya letter ke taur pe sabut dijiye. Nahito ham kuch nahi karsakte
Plz muze aap mete bhare hue paise diladijiye ya fir balance amount yane 199000/- bharke meri membership continue karaiye.

We have booking at madakeri club mahindra from 18 may 2019 to 21 may 2018. L with confirmation.

However, the club mainstay team including the resort manager sapan dad.

His team karthik collided to deny us rooms for two rooms put us in alternate accomadation for two days and treated us shabbily after.

We had to call the cops as they harassed women and children with us.

They are arrogant and highly rude.

In spite of making payment they have refused togive us rooms as promised.

I am already applied cancel my membership application for the month of april-19.
Still i am awaited for my money transfer from your end,
@ delhi office i am calling for alternate days, but did not enterested to talk with customers & most of the times he are not pick any calls

I you are call this center only security guards are pick your call & always tell there is no manpower here pls call after some times
I need this complian to higher management & required for concern e mail id.
I am taking about your cutomer center in delhi (Jasola office only)

Pls support here for resolution

Any quiery pls call

Ravinder indoria
[protected]

I joined cm recently and with in few days i felt like cheated and surprisingly no one is bothered to reply emails, extremely poor experience. Moreover the guy who sold me this rubbish offer said do whatever you want and you cannot cancel this.

I think shouldn't had expected other response from the sales guy when the top management is carrying same attitude. I need to cancel this plan and want me refund back in full. Do not want to continue any relation with club mahindra for sure.

Regards
Nitin

Kind attn : mr kavinder singh

Dear sir,

This is to bring to your notice that i have taken club mahindra membership on 15 oct 2011 with white studio apartment under contract no 224712 in name of gaurav from your chandigarh office.

I was paying my dues for the payment quickly with 3 instalments each month more than regularly in cash as i was happy to join such a wonderful experience till 18- july 2012 actually paid rs175350/-

As on today, my membership stands cancelled as per the statement showing due to lack of interest and the attitude shown by mohit - north head and later by amanpreet singh who is heading chandigarh office for club mahindra

As a middle income family, my money is showing forfeited and membership showing cancelled so many times talked to feedback and compliant centre but there is no solution till date

Club mahindra is showing itself as a brand but is it really such a big brand..

I am looking for solution to my money and membership if you could really help with your expertise

Regards
Gaurav
[protected]

Trying to book a room at kumbalagarh in august. There are 21 days of holidays and 14 paid for, but they do not allow u to book the room

They make sure members cantt book and the same will be avalaibel online on other web sites

Member pay for the membership, the asf is as high as 14000 which translates to 2000 per day from each member. When membership amount has been paid which is equally high

They are a money making business with no ethics and keep changing their rules to suit them and not customer friendly

Please do not any time make the blunder i have commited of going for a club mahindra memebership

I took membership on 13th march from mr. Prashant joshi and nisha of pitampura office. I was not very sure about the club mahindra services as i had heard many wrong things also but mr. Prashant joshi assured me that i should pay the 50% of the membership money and i should try with one holiday with mahindra club and if i will not like then i can withdraw my membership.

I had a trip to naldhera and my experience was very bad and i am not at all happy with the way my bookings were handled by prashant joshi and pitam pura office as i was confirmed for 3 nights in 1br but when i reached there i was told to vacate the room after 2nd night and shift to studio as they had no information from pitam pura office on system for my 3night in 1bhk. When i tried speaking to nisha and joshi they switched off their phone. Then i spoke to prikshit customer relation executive in pitam pura he assured me to call back in one hour maximum but no one called me till 3 pm and as i was sitting at reception with my family, i decided to move back to delhi after 2nd night only. Then later in evening when i got a call from delhi office saying then took permission for another studio which was of no use to me as i already reached chandigarh by that time.

I lodged a complaint over the phone and on email but to my surprise corporate office also did not take any step till today.

Moreover, property experience was not good also. Bed was broken, room key chain lock was broken, electric kettle was broken, ac was not working, drinking was not available, any worst experience as ac was not working i opened my window early in morning but when i woke up a monkey was sitting right infront of me and i know how i managed to save my family from any mis-happening.

Therefore, i request management to refund my money and i want to go for cancellation of membership as promissed by prashant joshi.

I have recently joined club membership, my membership number is 2865840.
This is very unfortunate that i want to withdraw my membership due to some reason as below:

1) the resorts are all most full for next 5-6 month in advance. So it's not suitable for me to plan my holiday 6-7 month advance. (This was not explained to me earlier that i have to wait for such a longer period for getting reservation)

2) the marketing manager has not informed me that i have to pay additionally annual subscription fee every year, in spite of making full payment.

3) i was informed that my accommodation and all the activities at the resorts will be free. I had visited binsar resort on 19-20 april, all most all the activities at the resort were paid activities. (Marketing manager again cheated on me)

4) overall membership charges, annual charges, dinning and activities charges, collectively are not at all cost effective.in this rate i can easily get a better resort at main location, as per my convenient season. (I don't need to wait for longer que of wait list like club members)

So far, my experience with the club mahindra is not satisfactory, membership does not meet out my expectation. So want to discontinue with the membership.
In this regard i har send a mail to discontinue the membership and refund the money. Unfortunately no one is responding. Now everyone from local office is not picking up my phone and head office customer care has already forwarded the mail to local office to know their recommendation.
So, the situation is frustrating for me. I am planning to take serious legal action sales team and club mahindra team.

Looking forward to hear from you.
For any query feel free to communicate.
Regards,
Ashish k maurya
[protected]

This is to inform you that on 26-dec-18 i got an email from [protected]@holiday-xchange.com and same is accepted by me. I have paid rs. 10000/- for this but till now i have not got any response regarding this.

Please let me know where should i get details for this. I have attached all details below including the form i have submitted and mail copy which i received.

[1]mhrl chennai as well pune issued procedure to proceed with transfer instruction and submit specified listed documents on 11th dec 2018 which was fully complied on 26th dec 2018 and accepted by mhrl
[2] mhrl pune contacted transferee [mr. P. Patni] on 22nd jan.
[3] transfer fees as well original certificate and card was complied with on 22nd jan 2019 and accepted
[4] for unknown and undefined justification, mhrl sought kyc of
Transfer-er [ by tele - contact with ppatni] which too was submitted on 22nd february 2019.
[5] none of the compliance/s by tranaferer have been acknowledged to-date by mhrl.
[6] mhrl have now sought nationality status of transference, which is the same during the membership at start and now.
As on date there is no advice on completion of legitimate transfer and issuance of advice despite verbal promises from the desks at chennai/pune.

Inspite of frequent reminders for cancellation of my membership (Applied well within 6 days of taking membership), non-deduction of emi's and refund of my admission fee, today after several mails and phone calls still my emi got deducted. While their representatives every time made false promises that my emi won't get deducted.
Highly disappointed with this cheater club mahindra. I want my money back, plz help me to get back my money from this cheater company.

Club mahindra is the worst company in tourism i have ever came across. At the time of sale they will make fake promises and when the customer comes to know the truth and applies for cancellation well within time their entire team sucks they just give fake promises that we'll revert within one hour but they will never do so.
I purchased my membership on 1/04/2019 and applied for cancellation on 6/04/2019 and today its been more then one month, have cal'd and mailed dem more than 20 times in this duration but till now have not received any written confirmation from their side that my request has been accepted and they will refund my amount. When asked on call they will assure that i will get my 100% money back without any deduction but their word has no value as they never execute what they say..
Even after all this i am getting continous messages that my first emi will be deducted on a stipulated date.
At the time of purchase i used to get atleast 7-8 calls per day from their side but now when i need assistance even after requesting call back on their portal they never bother to call back.
I am going to file a legal case against these cheaters and its my humble request from everyone intrested in becoming a member of club mahindra, don't get trapped by their sales person as there only motive is to acheive there targets and they will do it even at the sake of making people fool and giving them false promises.

Dear sir,

I had subscribed for membership of club mahindra (Membership no. 2854255) and paid rs. 33, 840/- and remaining was to be paid in emi for 36 months [3 emis paid].

Credit card payment details as below:
27/01/2019 club mahindra mumbai ind time shares 33, 840.00 dr
07/03/2019 club mahindra chennai ind hotels 9, 907.00 dr
08/04/2019 club mahindra chennai ind hotels 9, 907.00 dr
8 apr '19 club mahindra inr 9907.0 9907.0 dr

As i was not happy with functioning of the organization, i have requested cancellation for above mentioned memberships on apr 23, 2019 and requested refund of above mentioned amounts. I have not used any their facility.

Total i have paid rs. 63561/- to club mahindra [note the last amount was deducted on 5may 2019 even after i requested membership termination on 23 apr 2019]

They denied to give my hard earn money as per their policy i will not get a single rupee after cancelled even i have not used any of their services nor the free complimentary holidays.

I request your help in getting my money back.

Thanking you,

Your truly,
Hemanshu

I had purchased membership of club Mahindra. But later I found that I was being mislead thus, I opted out from the same and asked for the refund of my payment. But till date I have got nothing but false promises. I was promised to get my refund within 90 days but despite of that 140 days had passed and yet I haven't received any amount in name of refund.

I would like to withdraw my membership application under the clause
Part c, 8.1 of the agreement. I would like to claim full refund of down payment
Rs. 39840/- under above mentioned clause. We will not be able to pursue with club mahindra membership involving additional costs like booking cancellation charges and

My form number is 245370. (Refer membership copy enclosed)

Date of filling application : 04.05.2019
Date of payment: 04.05.2019
Date of cancellation : 05.05.2019

This membership was given by mr. Shadan saifi (Sales agent id: 28376, mob: [protected]) and mr. Nikhil (Mob: [protected])

Please take this request of withdrawal of the membership application on priority
And provide us the refund at the earliest.

Yours sincerely,
Sarvesh dahiya

To
Mahindra holidays & resorts india ltd. Unit no. 34-35,
1st floor, tdi centre, plot no.7 commercial complex,
Jasola, new delhi

Subject-: member id 2858986, regarding complaint against mr. Izhar, sales manager, club mahindra & continue with existing plan offered by club mahindra on dated 07th march, 2019 at kurukshetra

I am writing you this mail regarding issue related to package offered to me by club mahindra sales executive mr. Izhar, [protected], [protected] on 07th march, 2019 thursday at ambala automobile. Village khanpur kohlian, near globe toyota, kurukshetra, haryana 136131.
The package details are-
Total amount paid - 28, 500/-
Complimentary 02 nights & 03 days in club mahindra hotel
02 nights & 03 days - 02 times
+
03 nights & 04 days
+
10, 000/- free air or train tickets
+
Rci - free

It’s valid for one year and extended to 2nd year if not used in 1st year.

Further, it was mentioned by mr. Izhar that you will avail the facility/services of club mahindra resort in next one to two year and once satisfy than choose the complete plan i. E. 1, 90, 000/- for 10 years. After that i paid the amount.
In between (Month of april, 19), i received call from club mahindra call centre that i have to pay emi of inr 5638 against my member id 2858986 which is start from 7th may, 2019.

After received call from club mahindra call centre they suggested calling mr izhar and clearing the issue. I called mr. Izhar regarding clarification and he conveyed that now this plan is no more valid and club mahindra refuses to continue with this plan. He said, “if i want to continue with existing plan than i have to pay 02 emi and then only i availed aforementioned all facilities, otherwise club mahindra will refund your payment with interest.”

I don’t want my refund at this stage as i already planned my tour as per your offer and want to continue with existing offer.

Kindly resolve this issue as early as possible and register my complaint against mr. Izhar, sales manager, club mahindra for harassment, unethical behaviour and misguiding us.

Prof. (Dr.) paras chawla
H. No. 1881, sector-4, urban estate, kurukshetra, haryana-136118.
Phone number-[protected]; [protected] (Whatsapp), email - pc. [protected]@gmail.com

I had signed to take up the club membership on 31st jan, 2019 and made a payment of rs.33, 840. On the very same day the membership id was created[protected]. I raised a request on 1st feb asking to cancel the membership and reverse the amount made through credit card. As per the application if the member wish to cancel the membership and if the request is raised within 10 days the refund will be done within 30 days. However the request was not attended by club mahindra and after continuous follow-up the case was taken on 15th feb and i was informed that the refund will take 90 days. I am really disguised with the way the refund is handled. Today i received one other email asking to wait for another 2 months, i do not understand why i need to wait for 6 months for getting the refund where in i am eligible to get the refund within 30 days. Can you please help get the refund processed at the earliest.

Hi i’m raj kumari 2845539. We had a talk with our agent about the membership. We completed our 3 emis of jan 2019, feb2019 and march 2019 and we have given our down payment of 10% also. But now we want a tour on the basis of the given emis. If we’d like the tour only then we will continue our emis. If there’s no way then we want refund asap because of the financial issues right now! Pls help us and revert back soon! I shall be very thankful to you!

Membership no.2827770

Dear sirs

Please refer my negative feedback / complaint made on 16th april, in respect of treatment to your upcoming member - v. Dharmaraj and family at your thekkady resort on 15th april and i am yet to receive any reply on the same.

I feel that you are least concerned with your member's feedback and not replying for the same shows bad on your part. This feedback i have not taken to any social media which will definitely show the true picture to the public about club mahindra. Also as i have mentioned that if you are not in showing any leniency to the aged people staying at your resort by not
Heeding for exceptional requests, then there is no meaning in continuing with the membership which we will have to bear for 25 years.

As such, my earlier request to cancel my membership and return the amounts i have made to date since my future staying at your resort will not be a happy holidaying.

If i do not receive any reply before the beginning of may month, i am forced to give stop debiting my credit card account with the concerned bank and look for a legal remedy for a refund of amounts paid by me.

Hope you understand my displeasure experienced at your resort and reply at the earliest.

Thanking you

Yours
Dharmaraj v

I am fed up following with mh club team to refund my initial payment amount.. Even got the confirmation on email which i have mentioned below, will get refund in 90days but still nothing happened.. I have given cancellation request on 13th january 2019 same date when i paid first initial payment. It is more than 3months no reply by memberexperience on refund.

Kindly find the last email received from club mahindra.
Club member id is 2852331

On fri, feb 8, 2019, 14:46 memberexperience