d2h Complaints & Reviews

Unable to view tv since 2 weeks due to no signal available...
I have been complaining for about 2 weeks now but still no solution.. Everytime call centre executives assure of assigning an engineer but none has been assigned..
Last message i got:

Your complaint no.[protected] for customer id[protected] has been registered and will get resolved till wednesday, july 15, 2020 01.58 pm

I have recharged account. D2H started for 2 min then it stopped. I restarted setup box. It started again but when I checked my account balance form Account Status, it shows 0 Balance. I refreshed account from website but still recharge is not updated.
Recharge Date: 18/07/2020
Customer ID:[protected]

My set- top box is not working from 3 months.
I think some hardware issue, it stops frequently and again it starts from starting . It takes lot of time to start the set-top again it stops .
So Now I want upgrade my STB SD to HD . Pl do it fast to solve this issue,
Pl give me reply to my gmail id : [protected]@gmail.com.
my cust id: 97251557.
mobile no: [protected].

My set- top box is not working from 3 months.
I think some hardware issue, it stops frequently and again it starts from starting . It takes lot of time to start the set-top again it stops .
So Now I want upgrade my STB SD to HD . Pl do it fast to solve this issue,
Pl give me reply to my gmail id : [protected]@gmail.com.

Dear team,
I want to inform you that while recharging through google pay website for my monthly recharged of new pack i have put customer id[protected] instead of my customer id[protected].i request you to kindly give credit of amount rs.373.73 in my account immediately.
Additional info of my recharge transaction:
My customer id:[protected]
Customer name: sureshbhai dave
Transaction amount:373.73
Recharge done through google pay

Name:- sanju sharma customers i'd[protected] my tv should be running 7 july to 5 august. 28 days tv is running 2 days less. The switch off date should come on 5 august. My monthly package rs.90.95 30 day tv no only 28 day tv running my balance mismatch refund rs. 7 balance 2 days less 7/7/2020 rs. 120 recharge successful 3 day loan rs. 19.99 deducted rs. 100.1 balance left par day balance cut daily rs. 3.33 pesha cut 7 july to 15 july balance cut 9 days rs. 29.97 calculator 100.1 - 29.97 = ₹70.13 my balance currently showing balance rs. ₹63.99 rs. 70.13 not showing balance d2h company bad

My tv should be running 7 july to 5 august. 28 days tv is running 2 days less. The switch off date should come on 5 august. My monthly package rs.90.95 30 day tv no only 28 day tv running my balance mismatch refund rs. 7 balance 2 days less 7/7/2020 rs. 120 recharge successful 3 day loan rs. 19.99 deducted rs. 100.1 balance left par day balance cut daily rs. 3.33 pesha cut 7 july to 15 july balance cut 9 days rs. 29.97 calculator 100.1 - 29.97 = ₹70.13 my balance currently showing balance rs. ₹63.99 rs. 70.13 not showing balance

Hii sir
Mere d2h account 7438635 mai channel no 131
(35 rs) ko without information activate kar diya and my create pack monthly show is 267 but monthly recharge show is 308 rs... Why show difference between create pack vs recharge amount? Attach screenshot pfa. Thanks
Rambabu
[protected]

Name:- sanju sharma customer id[protected] account balance mismatch no refund d2h company no response my balance high deducted balance cut rs. 200 balance deducted no refund rs. 7 deducted no refund d2h bad company account balance issue balance problems

Dear team,

I want to informed you that while recharging through debit card i have put my account no.[protected] instead of customer id.[protected].
So i immediately called videocon d2h customer care and informed them the matter
It is wrongly credited in to wrong account. I request you to kindly give credit of amount rs. 230/- in my account immediately.

Find enclosed the screen shot of my transaction for your ready reference:

Additional information of my annual recharge transaction:

Below is the details of transaction

Customer id[protected] where incorrectly recharge
Wanted to recharge[protected].
Mode of payment debit card
Bank name - kotak mahindra bank
Card last 4 number-5511
Recharge amount - 230 on 14-july-2020
Ref number[protected]

Kindly arrange a refund on my account asap, please let me know if you need anything other information.

D2h company is not doing balance refund my registered mobile number [protected] d2h chor company my balance no refund ₹ 200 d2h company my balance cut rs. 200 no reason d2h company my balance extra balance cut my balance mismatch account balance issue

Payth through recharge 26-june or 1- july 2020 d2h all balance cut rs. 200 d2h company my balance no refund d2h company is not doing balance refund d2h company no response my balance no refund

Dear sir/madam,

My my house rent three year ago a current subscriber of video con d2h. His customer id is[protected]. The subscription is registered under the name of dinkar tripathi. He is left my house. I successfully however changed the registered phone number from my account by logging into it, but i am not able to change the name. So i request you to change the name to satish matkar, which is my name as i using and paying for this customer id. I am mentioning it below again.

Customer id:[protected]

Current registered name: dinkar tripathi

Correct name: satish asaram matkar

Please call me on the registered phone number if needed.

Thanking you.

Satish matkar

Dear sir/ maam

My elder brother is subscriber of your co. His customer id is[protected]. However i was able to change my mobile number in 2nd no but, couldnot change his name and mobile no from your record.
As i am no longer contact with him. So i request you that kindally change subscriber name from rakesh salvi to prashant salvi
These are the details to your record as follws

Subscriber:
Rakesh salvi

Customer id
[protected]
Correct name
Prashant salvi

Thanking you

Prashant salvi

Sir/madam
I
Customer id :19526717
Registered mobile number:

Alternate number:
I have raised 3 complaints for new remote
First complaint on 3/05/[protected]
Second complaint on 9/05/[protected]
Third complaint on 21/05/[protected]
None of them got resolved. Since there is very much importance of tv on
Covid-19 pandemic... I bought rf remote by myself on amazon... (Attached a
Screenshot of the bought remote).
But today ie on 31/05/2020 i came to know that rs 200 has been debited from
My account the customer care gave me the reason engineer has visited to my
Place and my problem has been solved.
Since whenever i raised the complaint the specificly said that the remote
Price is rs 275 and i have to give by hand cash.. How come the money has
Been debited from my account..
My matter is resolved by d2h nodal officer mumbai mr amol
On 16 june 2020.
But on 19 june 2020 again the credited amount of rs 200 got debited.
On june 24th 2020 i got the creditet amount of 200rs and again the credited amount got debited on june 27th 2020
Please take the matter seriously or otherwise i will discconnet ur
Connection. There is screenshot of revert mail and bought remote.
Please take into the matter for the same or otherwise
"and ill complaint to the consumer court forum last intimation from me ill not tolerate the injustice happen to me"
Regard

Change address

Videocon arranged visit for engineer to resolve the problem of no signal, but the engineer didn't visit and 200 rupees amount was debited from account.
Customer id is[protected].
His name was nilesh pathare
Phone number:-[protected]
[protected]

Plz stop the call and message. Its very disturb me. I m blocked that no bt continues calls another. So tired
Plz do not disturb

I have change my registered mobiole number from old to new so what i have to do

Worst possible d2h customer support. I have raised a request for relocation installation. I have raised close to 50 requests so far and no use at all. When i check the status it says closed as i was not reachable. How could i not be reachable for 50 times.. Do not fool people around. The engineer just doesn't want to come and install and puts the same reason every time. Please stop calling me to ask my experience. I can't repeat the same thing to everyone everytime. Either do the installation or get lost. I will take some other connection. Worst possible service. Fed of calling again and again. If you can't take the installation request seriously, what other service can anyone expect from you