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Delhivery Complaints & Reviews

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Updated: Sep 8, 2026
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Delhivery reviews & complaints page 157

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B
bharath5963
Feb 1, 2021
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Sir, my order for AWB NUMBER : [protected] is delayed at transit since 2 days... So, kindly speed up my shipment and deliver my package as soon as possible, and also update the status of my shipment
Delhivery customer support has been notified about the posted complaint.
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    D
    Deepthi Naik
    Jan 28, 2021
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    Address: Medchal, delhivery

    My tracking ID is[protected]. Delivery guy never comes but company sends message that I cancelled the order which I never did. It's been weeks. I want my order to be delivered as soon as possible!!!
    Delhivery customer support has been notified about the posted complaint.
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      R
      rahul bhayana
      from Charkhi Dadri, Haryana
      Jan 25, 2021
      Resolved
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      Resolved

      Hello I am Rahul from hisar, haryana working as a online reseller. My product is booked for okhla new Delhi. Customer has received otp but product never got delivered. I contacted the company several times. They are saying it's delivered through otp.
      Awb number is[protected]
      Please solver this issue on urgent basis
      Aug 12, 2021
      Complaint marked as Resolved 
      Delhivery customer support has been notified about the posted complaint.
      Verified Support
      Jan 27, 2021
      Delhivery Customer Care's response
      Hi, the concerned team has been notified and will send the proof of delivery to you. Thanks.
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        9
        99 gaming
        from Burla, Odisha
        Jan 25, 2021
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        Address: Patnagarh bramhapura kusam pada word no.6

        Fake product sending me totally fake..
        I want to refund back Money this is the order no:[protected]
        Delhivery customer support has been notified about the posted complaint.
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          A
          Amit bolan
          Jan 25, 2021
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          Address: Itrana cantt alwar

          This order is dift
          Delhivery customer support has been notified about the posted complaint.
          Jan 25, 2021
          Updated by Amit bolan
          This is not prefect

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            J
            Janpaksh India
            from Bengaluru, Karnataka
            Jan 24, 2021
            Resolved
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            Address: Bangalore

            Delhivery is really a pathetic company. They are running a syndicate with the help of fraud vendors. One seller had booked a product for me to Bangalore.

            Earlier seller zoomshop had provided the fake courier number which was not available in India Post. After the escalation with Bank, they had sent us a product via Delhivery and show to HDFC bank the courier had reached at Bangalore, now you can reopen our account, and on another side, they had sent a letter to the Delhivery team to refund that product.

            I suggest you, please do not use Delhivery because Sahil Barua is aware to all and entire team are responsible for my loss.
            Aug 7, 2021
            Complaint marked as Resolved 
            Delhivery customer support has been notified about the posted complaint.
            Verified Support
            Jan 25, 2021
            Delhivery Customer Care's response
            Hi, we look forward to serving you in the best possible way. Please share your AWB number so that we can help you out. Thanks.
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              B
              bharath5963
              Jan 19, 2021
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              Sir, my order for AWB NUMBER:[protected] has not delivered to me since 7 days .., So please speed up the shipment and deliver my package tomorrow, its urgent...
              Delhivery customer support has been notified about the posted complaint.
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                K
                KD ENTERPRISES
                from Mumbai, Maharashtra
                Jan 19, 2021
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                Tracking No.[protected]
                Accidentally used the same label for two different packages. & now no one is Responding to us either on Mail nor call pathetic service by Delhivery Courier

                TRN ID[protected], for the mentioned TRN ID we have accidentally shipped 02 shipments on Different Date (One which was picked Up on 14th Jan 2021 Traces can be found on Panel & another was Picked on 15th Jan 2021). The traces of the 02nd shipment that we handed Over to the Pickup boy cannot be seen on Shiplyte Panel as its a Duplicate shipment that has been sent under One TRN ID).

                What we need right now is to kindly get in touch as soon as possible to the Operations team of Delhivery Shipping Partners & Locate the Duplicate shipment also cross verify with them that on which HUB address currently the Shipment has been located right now, basically we need the exact location or update on the Duplicate shipment that has been sent.

                The Pickup Boy that came to pick Our Parcel was Vijay Jhadav[protected]

                This is a Pure Error on Side of the Delhivery Shipping Partners that they are not scanning the Parcels Properly & just processing them to the another HUB - we need a Strict action to be taken against the Delhivery Pick Up Boy Vijay Jhadav[protected] for this Error
                Delhivery customer support has been notified about the posted complaint.
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                  B
                  bharath5963
                  Jan 17, 2021
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                  Sir, my order for AWB NUMBER:[protected] has not yet delivered to me since 5 days ...So, kindly speed up my shipment and deliver my package as fast as possible as it is urgent.
                  Delhivery customer support has been notified about the posted complaint.
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                    A
                    from Gurgaon, Haryana
                    Jan 16, 2021
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                    Address: gurgaon

                    All numbers shown in internet are fake and shipmemt disnt reach
                    Delhivery customer support has been notified about the posted complaint.
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                      B
                      bharath5963
                      Jan 15, 2021
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                      Sir, my order for AWB NUMBER:[protected] has not yet delivered to me since 5 days...So, kindly speed up my shipment and deliver the package to me as fast as possible as it is urgent ..
                      and also update the status of my shipment..
                      Delhivery customer support has been notified about the posted complaint.
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                        A
                        Akyadav01
                        from Nangloi Jat, Delhi
                        Jan 15, 2021
                        Resolved
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                        Resolved

                        Sometimes delhivery show the date of parcel return in your online protal :[protected] Then another date:[protected], then the third date:[protected], what a joke.
                        Our vendor hub is 7 km away from your Delhivery hub. And this parcel has been in your hub for 7 days.

                        Even after complaining to delhivery, no problem is being resolved.

                        Awb no :[protected]
                        Jan 15, 2021
                        Complaint marked as Resolved 
                        Sometimes delhivery show the date of parcel return in your online protal : - 13-01-21 Then another date: - 15-01-21, then the third date: - 16-01-21, what a joke. Our vendor hub is 7 km away from your Delhivery hub. And this parcel has been in your hub for 7 days. Even after complaining to delhivery, no problem is being resolved. Awb no :- 4464410004782
                        Delhivery customer support has been notified about the posted complaint.
                        Jan 15, 2021
                        Updated by Akyadav01
                        No resolved my complaint
                        Jan 16, 2021
                        Updated by Akyadav01
                        Why are you giving wrong information., We have not received our same return, and you have returned to your online portal., Date: - 17-jan-21, Time: - In 07:11, showing, This information is completely wrong.

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                          M
                          Mabiaki Pautu Mabiaki
                          from Noida, Uttar Pradesh
                          Jan 14, 2021
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                          I ordered '300ml Salicylic Acid Ice Cream Mask Moisturizing Smear Mask Clean Pore Mud Mask Blackhead Removal Mask Face Care Drop Ship' at Rs-1250 but I got 'Bacteria Shield' handwash worth Rs-60, 185ml so I want to return it 😠
                          Delhivery customer support has been notified about the posted complaint.
                          Jan 14, 2021
                          Updated by Mabiaki Pautu Mabiaki
                          I ordered 300ml Salicylic Acid Ice Cream Mask Moisturizing Smear Mask Clean Pore Mud Mask Blackhead Removal Mask Face Care Drop Ship but I gat a handwash worth Rs60 I want my money back, I want to return
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                            M
                            Mohd Sehrab
                            Jan 12, 2021
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                            Address: Surat ,gujrat near sir jj school
                            Website: Delhivery

                            My product is damaged watch price is 1600
                            Rupees please give me my money 1600 rupees in my address
                            Thank you
                            With regards
                            Sehrab
                            Delhivery customer support has been notified about the posted complaint.
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                              M
                              Mohd Sehrab
                              Jan 12, 2021
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                              Address: Hn 2319 mohalla kamangran kawtiyon ka khurra ramganj Bazar Jaipur
                              Website: Delhivery online shopping

                              My product is received tha damaged watch my watch price is 1600 rupees . please my
                              Money is transfer of my address

                              Thank you
                              With regards
                              Sehrab
                              Delhivery customer support has been notified about the posted complaint.
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                                A
                                Ar Apurva
                                from Powai, Maharashtra
                                Jan 9, 2021
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                                Address: b 891 palam ext -1 dwarka sector 7 ND110075

                                Hello we live in Dwarka Sector 7 ramphal chowk area in B block in our lane there is one Delhivery courier warehouse. They open there shop at 5.30 am and start making noises. thier tempos come into the lane in every 5 min frequency through which they occupy whole lane to load unload their packages. it makes us difficult to move or vehicles as the lane blocks usually they occupy near to 50 bikes parking space. In the evening they drink openly there and make noise and abuse each other loudly. they have filled the drain with there litter and have blocked it completly and in covid times also there were more than 20-25 boys come here roam without masks and gather and make the place unhabitable. its a residential locality and such warehouses are not allowed here please take action asap. the whole lane is disturbed by them and want them to relocate their shop somewhere else.
                                pls take action
                                Delhivery customer support has been notified about the posted complaint.
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                                  B
                                  bharath5963
                                  Jan 8, 2021
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                                  Sir, my order for the package AWB NUMBER:[protected]
                                  has not delivered to me since 6 days...so, please deliver it to me as fast as possible.
                                  Delhivery customer support has been notified about the posted complaint.
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                                    S
                                    surajbudha
                                    from Delhi, Delhi
                                    Jan 7, 2021
                                    Resolved
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                                    Resolved

                                    I have a tracking number:[protected]. The shipment was suppose to be picked up from my house. However it never got picked up. No call were made to me . When i checked after few days the tracking number stated that pick up was cancelled on my request. however i never got a call from anyone. Delhivery cancelled my pickup without informing me and didn't even try to pick it up.
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    Delhivery customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 08, 2021
                                    Delhivery Customer Care's response
                                    Hi, apologies for the unpleasant experience. We have raised your issue and someone from the concerned team will get back to you shortly.
                                    No one came for the pickup and when I checked the tracking number it showed that the pickup was cancelled as they were unable to reach me. No one tried to reach me and no one came for the pickup. Tracking number[protected].
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                                      M
                                      Misfaul islam laskar
                                      Jan 5, 2021
                                      Resolved
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                                      Resolved

                                      Address: Laxmisahar Rd, Gangpar Dhumkar, Hailakandi, Assam 788152

                                      Wishmaster has taken my product from me and now you are saying he does not have this product and canceled my return too.
                                      My return request was canceled and my product was not even returned. Then I went to office and went to office and asked where my product is, So the manager refused and said, they do not have the product.
                                      Then I told them please check your CCTV. Then he said, he does not have it and cannot show yet.
                                      I remember completely on which date they took this product from me।
                                      Please help me.
                                      Awb :[protected]
                                      Wishmaster number : [protected]
                                      Office manager number : [protected]
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      Delhivery customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 06, 2021
                                      Delhivery Customer Care's response
                                      Hi, apologies for the unpleasant experience. We have raised your issue and someone from the concerned team will get back to you shortly.
                                      Same issue with ne was it solved have i got the refund?
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                                        A
                                        axit1809
                                        from Delhi, Delhi
                                        Jan 4, 2021
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                                        Hello,

                                        My name is Axit Patel. I am having a very bad experience from your side. My queries are not being answered and there is no way to get in touch with you as well. You guys turned Unicorn this year and you don't even have a dedicated customer care number to service your clients. Lack of transparency and lack of communication goes to show how important customer service is for you.

                                        I am sure you must have heard of Shree Maruti Courier, Shree Tirupati Courier Services, DTDC, Shree Anjani Courier Services etc. None of these are as big as you yet even they have dedicated customer support numbers for their clients. I am not even mentioning FedEx, UPL etc.

                                        You do not have any customer care number where clients can reach you to resolve an issue. Your customer service email replies after 48 hours. Whatsapp chat is not useful at all, very limited options. Updates regarding shipments are trash as well.

                                        You need to match your customer service to your level. Your attempt at customer service is just plain pathetic and pitiful. This incident has made me very cautious o[censored]sing you in future. I am sure, One client doesn't mean anything to you but I am planning to post this review everywhere and hopefully other people will realize how shocking your customer service is!

                                        Thank you.
                                        Delhivery customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 05, 2021
                                        Delhivery Customer Care's response
                                        Hi, apologies for the trouble. We understand your concern and look forward to serving you in the best possible way. Please inbox us your registered account name & contact details on Facebook so that we can help you out. Thanks.
                                        Jan 05, 2021
                                        Updated by axit1809
                                        Nah, Thank you. I am done with you. Get a Phone Number first for your company.
                                        Nah, Thank you. I am done with you. Get a Phone Number first for your company.
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