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Delhivery Complaints & Reviews

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Last updated Apr 15, 2024
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Plot 5, Sector 44
Gurugram
Gurgaon District
Haryana
India
122002

Delhivery reviews & complaints page 157

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Address:Warehouse No 30, Gala No 1 to 8, Indian Corporation, Mankoli, Thane - 421302, Opposite Gajanan Petrol Pump,Naka, Bhiwandi (Map)

I filed a complaint in boat (Imagine marketing limited) for replacement of my product and boat created a ticket number and sent their delhivery partner to pick the product and i handed them my boat airdopes 311v2 costing rs.7000 and then when i went to check the status of my product the company closed the ticket and their website showed error, even the delhivery office of murbad dist. Thane didn't responded to my complaint and started abusing...
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Arpita Saha 1507
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Saree/clothing item

I purchased a saree worth ₹2900 (Prepaid order) from an online retailer www.raisfashions.com
Delhivery was supposed to deliver the item (Awb:[protected] and i received sms saying the order was delivered, but i didn’t receive any package.

Tried to connect with their support and customer care number (Which never rings). Very frustrated with the whole event. I need my money back or the original item i had ordered....
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Sanjib Behera@2020
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Why my order is showing in transit for return

I have ordered a product and till 5/10/2020 there was no problem but today morning I saw that my product is in transit for return. Why???? I have neither returned it nor cancelled it. And also the delivery date was 29/10/2020 but it is delayed.
That's not much problem but why it is returned even I have not done anything...
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முத்துக்குமரன் க
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivering fake products and cheating customers

B S Enterprises (Sagar enterprises) contacted via Olx for iPhone purchase. and they told the first price of 20K after a discount of 17K. but have to courier charge 500rs. I paid and they delivered on the same day via DELHIVERY COURIER SERVICE. tracking no[protected]. but this shipment hold at delhi DELHIVERY COURIER SERVICE end for 4 days. inbetween the sender called and told. it is returned. so pay again 500 for the new courier. I denied...
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Saima Haleem Siddiqui
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product NOT delivered by DELHIVERY

Hello.
This is regarding a shipment ordered from Urbanic.com which was supposed to be delivered by Delhivery. The order status shows that it was delivered on 3rd October, 2020 at 12.49 pm. However, I fail to understand how it could be handed over to just anyone when the delivery was password protected because I had received on OTP on my registered mobile number. The AWB no is[protected]. No number of the delivery agent is provided...
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Priyanka Maan
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Product not received

The item worth rs 3000 was never delivered by delhivery courier services, shows delivered with tracking number, I tried contacting the delivery customer support they said they will share POD what would I do of POD when i stay alone who ll sign for me and it was a day off in lieu of october 2 i was at home entire day
Please help my hard earned money will be wasted...
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A
abu2403
Sep 7, 2022
This thread was updated on Sep 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no updates in shipping/tracking status on website/delay in delivery

Address:Plot 5, Sector 44, Gurugram, Haryana 122002

My name is abhishek kumar, and i had ordered a book 'the stand by stephen king mass market paperback', worth rs. 941, on amazon on thursday, 24th august 2020. The book was purchased from seller bookswagon. It was shipped using delhivery on saturday, 26th august 2020 with tracking id/awb no.[protected].
As per delhivery website, the package is estimated to be delivered by thursday, 1st october. However, the tracking status shows...
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minu10
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

packet return

Address:Plot 5, Sector 44, Gurugram, Haryana - 122002

2 packets where pickup by same executive at same time. 1 is deliver 2 week back and other is now showing "in transit for return". The tracking id of order is[protected]. I mail to customer care regarding delay in delivery is inform me that packet will deliver by 22 september but now today is 24th september and my packet get return. I want the packet to be deliver without returning it as soon as possible....
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Sajan Patil
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The product is not received still it shows product delivered

I have purchased an item from Flipkart which is prepaid, with order id[protected]. and the same item is shipped by delhivery courier partner. when I try track the details The status shows "Your order was delivered on Sep 9, 2020" but the order didn't receive yet. The order is linked with 94******32 mobile number, but due to the sim damage number is switched off. already I have discussed this issue with delhivery support team through mail...
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Mohammed Uvez Khan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery man forged my signature and gave my parcel somewhere other

Address:Horatti Village kenjige post mudigere taluk chikmagalore district karnataka

My awb number is[protected]. My order was to be delivered yesterday but i got a message in evening that it has been delivered but i haven't got my parcel and not even got any call from delivery assosiate. I asked for proof of delivery i found that some fake signature was at the place where i should have signed. This means the courier person may have forged signature....
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jaisaditi19
Jan 7, 2022
This thread was updated on Jan 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery not attempted

From 4 days it was showing out for delivery. On the very first day i received the call from delivery person and he said that i am somewhere else will call you later. After that he never called to ask anything. And now my package is being returned to seller. This is such a poor service and irresponsible behaviour of the delivery person. Awb no[protected]. Kindly look into the matter. And get my order delivered as soon as possible....
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I have account with delhivery by name "nardev fashion dfs".
From last 15 days my poc (Point of contact) was changed.
Previous poc was very good and solved our all tickets/complaints over email and call.

New poc now harrassing us from very first day.
He is closing tickets without solution.
We open ticket again from client panel but they again closed it without solution and without informing us.br...
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Address:Gurugram, Haryana

I had returned two products ordered from ajio.com to delhivery courier guy on 09.09.2020 with return ids RT21725551 and RT21740890. These items were picked by the courier guy and he said he will give me the slip later. But the slips have not been provided yet and the items are being showed on ajio's website that they are yet to be picked up.
The pincode of my area is 803213. The delivery guy name is Prince and the manager's name is...
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K
karishma doshi
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Incorrect, fraud invoices

Delhivery complaint number
Delhivery india pvt. Ltd. Charges random prices by their third party franchises and giving me the incorrect, fake invoice from the name of dtdc.
Also back tracing dates on invoice. My parcel got sipped on 20 aug 2020 and the invoice back dated to 31 jul 2020. After complaint for 12 working days, there has been no response from delhivery on submitting me the right invoice for the package. Awb #[protected]...
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Hi team, i want to know my products delivery status. When will it be delivered as it's already been delayed. Tracking id[protected]. It's a wonderchef product. Purchased from wonderchef website. As your delhivery's tracking status still shows as picked up. Since so many days. I need a confirm reply & final resolution as to when exactly will my product be delivered....
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I honestly never saw a shameless company like delhivery. They’ make me feel sick and awful. How worst can a delhivery company be? My item was picked up on 29th july and today it’s 15th september.
Once they picked it up, after a month they’re updating me that it’s going to be returned, and it’s 25 days more again, they haven’t returned it back to me. I feel so sad i had to...
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Romen Wangkheirakpam
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Missing items on delivery

I booked my package with awb number[protected] with 4 items which was shipped from delhi to imphal on 26/06/2020 and delivered on 17/07/2020. And i was delivered with only 2 package in it. I tried to complain for the same and they said will resolve the matter, and now they don't reply my mails and also said they won't take any responsibility.

And recently again with awb[protected], a total of 27kg (2boxes), only 1 box...
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srahate2
from Dongargarh, Chhattisgarh
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courier agent not delivering parcels

Website:www.delivery.com

Dear sir
I have ordered an product on amazon with tracking id
[protected] and[protected] but this is third time issue with from your side that your courier partner not delivered my product mark false review in system and today my product is return to amazon just because of your worst service before this i already lodged an complaint in 10 june 2020 but still no action has been taken on courier partner of jalgaon jamod....
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Arjun Krishnamurthy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered

The product sent through delhivery with awb no.[protected] has not been delivered since 20 days. The product arrived at mysore on 25th august 2020 and it is still not delivered. The customer executives parrot the same answer every time i mail them....
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Address:Delhi NCR, Plot 5, Sector 44, Gurugram, Haryana - 122002
Website:www.delhivery.com

I have account with delhivery by name "nardev fashion dfs".
From last 15 days my poc (Point of contact) was changed.
Previous poc was very good and solved our all tickets/complaints over email and call.

New poc now harrassing us from very first day.
He is closing tickets without solution.
We open ticket again from client panel but they again closed it without solution and without informing us.br...
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