Domino's Pizza Complaints & Reviews

Dear Consumer Complaints Department, This complaint is regarding Domino's Pizza, I placed one order at Domino's center Vaishali Mahagun Mall. Order Number 369. Dated 10/10/2014 It was for 2 Medium cheese burst pizza's. 1.) But when the order came for the first time, box of one pizza was pressed and its topping was completely mixed with the box. We asked the delivery boy that its not in good condition. So, please ask the store to...

TODAY I HAVE ORDERED A CHEESE BURST PIZZA ONLINE FOR PICK UP, BUT THE PIZZA I RECEIVED WAS NOT EVEN PAN PIZZA. LEAVE ABOUT CHEESE IT DID NOT HAVE YOPPINGS ON IT. I AM A REGULAR CUSTOMER. TODAY I FEEL CHEATED AND THE QUALITY WAS PATHETIC. I ORDERED IT FROM DWARKA MOR RESTAURANT. IF NOTHING WILL BE DONE I WILL COMPLAIN IT TO OTHER DEPARTMENT. THE PRODUCT WHICH YOU COMMITED WAS NOT DELIVERED PROPERLY AND WAS NOT UPTO THE MARK. MY DETAILS EMAIL...

I tried to order pizza on 3rd October 2014 through online portal. Money got deducted from my bank account however transaction showed failed.The money is to be deducted in 7 working days, but now today its more than 7 working days. Please transfer the amount as soon as possible. Hi PRABHAT PANDEY, Oops! We were unable to place your order to the kitchen due to some technical reason. If you chose not to try again, or we are not able to...

Today i visit dominos sanjay place agra with my friend. as per phone call by dominos before a month they said please collect a coupans booklet from our restaurant but the ridiculous behaviour of dominos Executive Mr. jagdish at counter. When i ask him for the booklet nd wanna to order pizza he way of talking makes to visit pizza hut .we enjoyed wonderful pizza with very grateful atmosphere as i regular customer of domnios realise that pizza...

I tried to order pizza via domino's pizza's mobile app but in the very final step after i verified all the bank transaction details order do not generated call all the local kakurgachi (kolkata) store regarding the order but they told they do not get any kind of order from online server of domino's pizza. kindly reverted my money to my bank account . and the transaction details ar as below Your a/c is debited INR 657.00 on[protected]...

I ordered a medium Hawaiian Pizza at about 2030 hrs and was informed that it would take between 30 - 40 mins for delivery as there were a large number of orders. I informed the person that my wife was diabetic and had just taken her insulin and needed to eat in 30 mins and would appreciate delivery accordingly. Incidentally I live 5 mins walking distance from your outlet on Cunningham Road.When the pizza did'nt arrive even after 40...

I ordered a Pizza on 11 oct 2014 from 134B, Supertech Shopprix, Sec 61, Noida, order No. 546. The pizza delivered was cold and that too without oregano. I called them and asked to deliver the oregano but the staff didn't send the oregano. my pizza worth Rs. 620 was wasted, feeling cheated & i am sure that i will never be going to visit any dominos shop again in my life. worst experience....

Hi today i visited Domino Pizza Model Town Jalandhar . i had one of the worst experience with Domino Today & wish not to visit there if action will not be taken . I ordered pizza where order no. was 73 dated 12th Oct ... Pizza got delivered but it was cold pizza instead of Hot Pizza . when i requested for the hot one it was sent for hot one and i received hot pizza but burnt one . Also i had requested for the cheese burst but...

I ordered pizza online on 8th oct '14 ...1045 rs amount was debited from my account but order ws not placed...when ll i get refund...i didn't get any mail or message from dominos about this.what to do.

-Karthikeya

[protected]@gmail.com...

Hello Team, Yesterday (10/10/2014) by 9:48PM, I have ordered Pizza by Internet (online), my order has been confirmed after auto IVR confirmation, I was call them with Domino's Restaurant(Ascendas Park Square Mall, ITPL, Whitefield Main Road) on mentioned contact no[protected],[protected],[protected] after 10:30PM (after more than 30 mins) but nobody picked. Till 11:15PM, I was trying & waiting for a response from Domino's but...

Another round of very bitter experience we had from your Exhibition Road Patna outlet. Being Friday which says BUY ONE GET ONE FREE we placed order for Regular Pizza Cheese and Tomato to which the manager of this outlet VIKAS said that this offer is valid only on Medium and large. The price of MEDIUM with tax comes to Rs 249 When I called again, the person DEEPAK KUMAR attended the call. He said the same but when I placed the order he changed...

Today i tried placing an order around 10 pm .. But it was depressing to get back such kind of absurd reaction from dominos. I kept trying to place my order for almost 1hour but every time my call was ended in the middle.. The authorities there behaved as if they are least concerned for providing service to a customer.. Such kind of behaviour from a part of dominos is just so disappointing.. Iseriously i lost my faith from dominos chain just...

I have ordered pizza at 9:50 pm . and waited till 11:15pm but have not received my order . We don't get any food at this time and customer care number or pizza shop number none of them working and nobody is there to care. Here is my mobile number which i have used to order food . +91 [protected]....

Hi Sir, I had made a payment of Rs 680 to dominos today, but while paying in the payment gateway, it showed that paying using mob wick account a 15% discount will be given. but while paying I didn't get any discount. So, Kindly investigate in the Case, & reply to me as soon as possible. Regards Yash Email Id:[protected]@yahoo.com...

I HAVE PLACED ORDER TO ADITYA CHEMBER, VARACHHA, SURAT ON 10/10/14. I HAVE PLACED 3 ORDER ONLINE. ALL 3 ORDERS PAYMENT DONE BUT ONLY ONE ORDER IS PLACED AT THIS CENTRE. OTHER TWO ORDER WAS NOT PLACED BUT THE RUPEES FOR TWO ORDER WAS DEDUCTED FROM MY ACCOUNT. NOW WHAT TO DO? PLEASE GIVE ME REPLY ON [protected]...

Today is FRIDAY. I received message on my mobile [protected]. Buy one get one free. When I ordered for Cheese and Tomato Pizza REGULAR the lady who picked the call named KIRAN at your Exhibition Road Patna spoke harshly ans said that this offer is valid on Medium and Large only. While talking your Dominos counter disconnected the line thrice and I had to connect them again to place the order. Later Kiran transfered the line to Vikas who is...

Hi, This is to bring to your notice that we ordered for Pizza on September 25, 2014 and at our end it was showing error page; however, money was deducted from my account twice but the order was not placed successfully. When we dialed and checked on number[protected], Uma Colony, Bapod, Vadodara, Gujarat 390019 branch, they also said order was not placed. We raised this issue with our bank and bank has checked that the transaction...

Sir, My name is Tarun Kumar. I tried to book Domino pizza online using weblink: https://pizzaonline.dominos.co.in/ My registered no.: [protected] Delivery Address: A 47, Ramdutt Enclave, First Floor Uttam Nagar, New Delhi. 110059 two online transaction were done successfully using my HDFC bank debit card no. [protected]. Rs. 2004 & Rs. 1548 both dated 07/10/2014 toward Domino pizza orders. Payment was successfully made and debited...

I recently placed an online order on 3rd october, around 1:00 pm at your NARAINA PLAZA, CP-65, SECTOR E, SITAPUR ROAD, ALIGANJ, LUCKNOW Domino's store. The payment of Rs. 569 was made through Mobikwik but the order was not placed, and the amount was deducted from my Mobikwik wallet. I called the store, and the operator there said that your money will be refunded and you need to re-place the order. But I haven't received any refund in my...

Hi! I have placed an order in online on 1th Oct 14. Amount has been debited, but order is not placed. I used mobiwik to pay the amount. The order id is AMBK[protected]. I have attached the screen shot of mobiwik trasncation and my bank details.Please do the needful, Please contact to my mobile no # [protected]...