Domino's Pizza Complaints & Reviews

The Pizza and add on were delivered at 9.55 P.M by Mr. Sk. Ajad Ali as against the Advance Order time of 9.30 p.m. The Delivery Person and also the concerned store informed that during Puja there is no time guarantee applicable. Why the same was not informed while placing online order. Please arrange for refund of the billed amount as per Domino's online delivery guarantee. The order details are given below:


Guest...

I am Mrs. Kakali Ghosh from 258C, Rashbehari Avenue, Kolkata - 700019. My phone number is[protected]. I am a fairly regular customer of Domino's pizza. Today I had ordered 2 pizzas and anounced my coupon code which is valid till 12th Oct, 2014, but they were refusing to accept it. then finally they did, but I did not get my choice of pizzas as the ingredient 'barbeque chicken' was 'out of sock', but they didn't inform me when I placed...

Hi... My contact no. [protected] ... Residing in Faridabad (Delhi ncr)... I ordered in crown interior branch ... My order no. was 214 time 8:22 My address is 202, 2nd floor Ashoka enclave main... Very clearly mention in the record ... Every time your delivery guys come straight to the second floor... But because he was running late, he called me on 8:57 from the ground floor of my house to confirm that he came... I live on second floor, he...

Few days back i recvd one sms from dominos for 20% discount on the order above 350. I purchased a coupon (costing me 10 rs) through sms. When I called to one of the outlets to make order. They told me this coupon can only be redeemed through online order. Surprisingly, in the sms there was no mention about online order and so I had taken it. By this way, these ppl are just Fooling more mobile customers and making money by rs 10 sms. ppl...

Last week i ordered pizza online from dominos (omr chennai) . they cancelled the order by saying that the address is far from the restaurant and also added they will refund the amount in 1 week, now it's been a week and i haven't got my money back and the restaurant's people response is very rude....

On 18 September 2014. I was give a order of Rs 969.for the pizza.which has been carried out parsavanath mall at sector-12 faridabad store.and the payment made through debit card.but your staff employee has sweep the card twice.And the amount of Rs 969 has been deducted form my Account twice.after that I was visited your store regarding the payment.And the manager says that it will be refund within 1 week.but it yet not refund .So pal's refund...

Why the hell have you ll started the online delivery system if you ll cant manage it. Specially saket pvr dominos outlet sucks. this is my 3rd complaint is last 1 month. All 3 times post placing order, confirmation received and in a mysterious way order fets cancelled. Moreover irresesponsible attitude of the saket dominos staff. Shamefull. Completely lost trust from dominos....

Dear Sir, We ordered pizza online for the first time, and we received no receipt of the order confirmation, although the money was deducted. The bill amounted to 351 INR. I am very much concerned about my money. Please rectify the issue asap, and oblige me in reimbursing my cash, that has been deducted. Thank You...

Sir, I purchased gift coupons on 14.6.2014, validation no.9950 from sale's girl Neeru whose cell no is[protected].Coupon code is ADV03 and validity is 31.5.2015.I am living in Malviyanagar Jaipur Raj.I used two coupons in your Malviyanagar outlet.Now outlet persons are refusing to entertain coupons saying these are fake coupons.Could you pl.resolve the issue.Ad. and marketing by Tuleep Promotors.If coupons and marketing company are fake,...

Dear Sir, We are the regular customer for Dominos and we always order thru online. From past 2/3 times we are facing the issue while ordering using Dominos website. The amount will be deducted but the order won't be confirmed and it happened twice last week (i.e. on 19th Sep 2014) and today as well. So this thing should be rectified and we are expecting good service from your end. Looking forward to hear from you. Thanks Prathap...

Dear Dominos,
Good Evening.
I am based in London UK.
I have my relatives staying in Petlad Gujarat India 388450
My Complaint is as above:
There was a birthday party at my relatives house on 19th Sept 2014.
Last month I called Domino's pizza in VIMAWALA ARCADE COMPLEX ANAND on the land line number & had a brief chat with the manager Mr. Rohan about the situation & requested him if it...

i am a student studing in srm university chennai, we have a dominos branch near to my place, me and many of my friends have this problem with their service . we order cheese burst pizza and half of the time they send it without cheese burst and take the cheese burst wen we tell them about this, they say its cheese burst only . They neither replace it nor give the money back. and they take about 1 hour to prepare the order . most of their...

Respected Sir, With respect to my online order with dominos on 'Sunday Sep 21 12:39:52 IST 2014', my transaction was through mobikwik wallet with Transaction-Id: MMBK[protected]. The amount was successfully debited from my mobikwik wallet but due to technical error, i was unable to redirect to successful confirmation page Dominos, due to which my order with dominos was unsuccessful, though th emoney was deducted. So i request to please...

Hi, I was trying to place an order for Dominos pizza online on their website on last Thursday, Sept 18, 2014. Everything was fine till the final stage.I have paid the my through Mobiwik Wallet and money got deducted from the mobiwik wallet but the order didn't placed. I contact mobiwik and get the following response Dear User, I understand your annoyance this problem must have caused you. As a part of corrective measure,...

Dear Sir/Madam, On 21/9/2014 around 3 PM I parked two wheeler in front of the Domino's Pizza shop (the one near Meenakshi Mall, Bannerghata Road) along with the Domino's delivery vehicles where all the customers park their vehicles and had lunch inside the Domino's shop. When I returned I didn't find my vehicle, it was towed by Traffic Police mentioning that I parked in No Parking area but the no parking board was on the road i.e. outside...

I have placed an online prepaid order for pizza at KOTA (RAJ.) at 15.04 on dated 21.09.2014 (ORDER NO.173 MY REGISTERED MOBILE NO.[protected]) . The pizza was delivered to me at 15.41.when i asked delivery boy named BABU LAL (whereas, name PUKHRAJ was showing on order site) for 30 minute service. He accepted late delivery and said that the Restaurant manager will call you for this after 18.00 P.M.. I made a call AT SPOT on restaurant No.[protected]...

I Dinesh Dabral is a permanent customer of Domino's Indra Nagar and i often order pizza from Domino's and that too home delivery. Today on 21st of September 2014, I placed an order of 3 simple cheese margherita at 6:10 pm and i received the same at 6:55 pm. So according to the rules, i should have received the order for free as it was 15 minutes late. But this was not the case. We were told to pay for that. On calling at the Domino's center...

hi, I had ordered online oom 20th sept 2014 to the address 18 shiv shakti vihar lajpat nagar sahibabad ghaziabad I paid for the order through NET BANKING, and i had not received any order number. The bill amount of INR 458 was deducted. On the screen there was this window showing, PAYMENT SUCCESSFUL, SUBMIT order where the order was being placed to the nearest outlet which is in MMX mall . The screen was stuck at that point...

Respected Sir, I, Pradipto Banerjee placed an order today.Order No 251 In Saket Branch. The Delivery Boy was late by 1 hour and on asking him for 30 min free discount showed belligerent attitude and was disrespectful. His Name was deepak . I sincerely hope you take some serious action against him...

dear sir, i ordered online from chitkara university of amount Rs.423, got confirmation, but later baddi dominoes refused me for delivering the pizza and asked me to make my order upto Rs.2000. and i believe its completely unfair. so kindly take some action against them....