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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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Flipkart reviews & complaints page 1022

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F
firoz2607
Jan 27, 2020
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Address: H-465 Jaitpur Extn. Ekta vihar part 1 gyan mandir road, Opposite Noor masjid , BADARPUR NEW DELHI-, New Delhi, Delhi, 110044

I placed an order on 19th jan 2020 on flipkart of inr 1695, amount deducted from my paytm payment bank account but flipkart claims that they did not receive even though my bank - paytm payment bank confirms that amount has been transferred to their account with upi reference no.[protected]... If ref no. Has been generated that means amount has been transferred to flipkart. But they are not accepting that amount is transferred and continuously asking me to contact my bank.. What is going on.. How can flipkart cheat like this. They are not accepting due lack of will to transfer back the money. I want my money back.
Flipkart id - [protected]
+6 photos
Flipkart customer support has been notified about the posted complaint.
Jan 27, 2020
Updated by firoz2607
I want refund my amount in my same UPI ID- [protected]@paytm

Verified Support
Jan 27, 2020
Flipkart Customer Care's response
We will revert on it.
Jan 27, 2020
Updated by firoz2607
I got a call and told me they want a government bank account
A/C no. -[protected]
IFSC -CORP0001604
BANK NAME CORPORATION BANK

Jan 27, 2020
Updated by firoz2607
I have shared a canceled check for a refund.

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    Niket Dewangan
    Jan 26, 2020
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    I have recently ordered phillips shaver which was in stock and after ordering it automatically cancelled the order stating it as out of stock.
    Then i again ordered that same item and it was at that time is in stock and again after ordering it automatically cancelled the order stating same reason for cancellation.
    Then lastly i have again order and same procedure was done. It was cancelled automatically and stating it as out of stock.

    After some days my account automatically log out and at time of login it was saying that your account has been blocked and refering to contact customer support (Screenshot enclosed).

    For having conversations with customer support an email received (Screenshot enclosed) and saying that you can never have access to your account for reason that you are using it for re selling purpose rather than personal use.

    Here i want to say that you all flipkart are doing fraud thing. You are showing it as on stock and after ordering it you automatically cancelled it and saying that you have order it for many times and using it for resale.

    Please take strict and immediate action against it.

    Yours faithfully
    Niket dewangan
    +2 photos
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 27, 2020
    Flipkart Customer Care's response
    Hi,
    We are sorry to let you know that your recent order (OD[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
    Jan 27, 2020
    Updated by Niket Dewangan
    Then how would i able to login with my id ?
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      hanish menon
      Jan 26, 2020
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      Address: Mani Mandhiram, A K NAGAR,, Nemmara, Palakkad, Kerala, 678508

      I had ordered one open book self of ₹1439and it was meant to be delivered by 14th of this month then it was rescheduled to 18th of this month but again not delivered from ur end. Ur cx support guys are purely not telling the truth regarding the product. One had told me that i will get my product before 23rd of this month but not got anything again they told me i will get by 24 jan still today no calls and nothing from ur end. Solve this issue,
      Flipkart customer support has been notified about the posted complaint.
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        A
        Arunnaik76
        Jan 26, 2020
        Resolved
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        Resolved

        My account was blocked since 2 years. I ordered only two times from flipkart and saying that irregularities payments. I didn't any cheating while ordering please activate my account. My register mobile number is [protected]. Please solve as soon as possible. I mailed customer care but no response i called customer care they said there is separate department for that please help
        Feb 27, 2020
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 27, 2020
        Flipkart Customer Care's response
        Hi,
        We are sorry to let you know that your recent order for this order ID OD[protected] has been canceled as our systems have detected irregularities in the payment method used for this order. We always ensure that the transactions made using online payment methods are authorized and secure; this is for account security. This would also mean that you will no longer be able to login to your Flipkart account.
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          M
          MODERN TRADERS
          from Mumbai, Maharashtra
          Jan 26, 2020
          Resolved
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          Resolved

          Address: 400102

          I have sold micromax canvas 2 plus
          The buyer return the product saying that phone was heating
          When my product was in transit courier boy don't give me my product and marked status delivered i asked him and raised a claim on flipkart flipkart complain to hub and then one day hub deliver me my product when i unbox i got dummy phone and the i claim flipkart saying that you can only claim one time. I have all call recordings video recording call recording of hub manager courier boy but flipkart is no accepting my request as flipkart is saying you have already raised claim one's. Order i'd od[protected]

          Phone no [protected]
          Feb 27, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 27, 2020
          Flipkart Customer Care's response
          Hi,
          We are sorry for the trouble caused.
          Kindly contact to the seller support ([protected]@flipkart.com) for further assistance.
          worst company ever i can say even i have bad experience with them.
          i am a seller selling product i got lots of times if got return from ekart which is with flipkart logistic wrong items coming or missing goods found in return courier but they give same copy paste reply every time

          "The claim has been rejected after a detailed validation and investigation of the mentioned orders return journey".

          they don't educate sellers what is the reason behind why they decline claim nothing at all.

          Worst customer service company ever seen
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          3 found this helpful
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            G
            Gopal Subramaniyam
            Jan 26, 2020
            Resolved
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            Resolved

            Address: 32 Rasappalayam uthukuli via punjai palatholuvu post erode, 638751

            I have ordered onida led tv and same was delivered by jan 7th 2020. They mentioned in order summary with in 48 hrs installation will be done. But for me they took almost 12 days. And also they sent damaged item. They said return request has been raised and they have mentioned jan 26th 2020 technician will come for checking. Flipkart team also provided the onida customer service number. I contacted the onida team. They openly said today jan 26th is possible because of service centre closed today. I have paid for yhe item and flipkart team entertain with giving wrong hope and wrong commitment to the customers. Its my money. I paid money one month ago. My problem was not resolved and they extended the days by said wll reach you and team will contact you.
            +1 photos
            Mar 9, 2020
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jan 27, 2020
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            Apr 20, 2020
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 04 Feb 20. It would have reflected in your credit card by 14 Feb 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank.
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              B
              Bheem Dhaked
              Jan 26, 2020
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              Resolved

              Address: bheem singh - new bus stant kila road suhana foorwaer shop no 4, Bharatpur, Rajasthan, 321408

              Dear sir,

              I have purchased marq split ac 1.5 ton 3 star from flipkart. But i just recieved only outdoor invertor, indoor is missing from box.

              So please advice us, what i should do for replacement,

              I am trying to call customer care but they are not able to resolved my issue. Kindly please check and provide your help.

              Order id od[protected]
              Name - bheem singh
              Mob no - [protected]
              Mar 1, 2020
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 27, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Verified Support
              Apr 20, 2020
              Flipkart Customer Care's response
              Hi, Thanks for contacting us. We would like to let you know that the installation of your "MarQ by Flipkart 1.5 Ton 3 Star Split Inverter AC - White" has been completed on 02 Feb 20. Your kind understanding is appreciated.
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                S
                Sanskargoyal
                Jan 25, 2020
                Resolved
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                Resolved

                Address: M-41 Gandhi Nagar Near Defence Colony Gate, Gwalior, Madhya Pradesh, 474002
                Website: Flipkart

                I have ordered realme wirless buds and i found a manufacturing defect due to i am facing problem theta are saying me for refund but i want replacement as now price has been increase and the seller is supercomnet so i want replacement no refund
                As that r logo botton is not working very much disappointed from flipkart ass supercomnet is a proper cheater
                May 21, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Apr 20, 2020
                Flipkart Customer Care's response
                Hi,
                We are sorry for the trouble caused.

                We're writing to you about your Realme Buds Wireless Bluetooth Headset with Mic with order ID OD[protected].

                We’d like to let you know that the seller has confirmed that the refund has been completed on 21 Jan 20 and should be reflecting back to the source by now.

                We would like to thank you for your patience and understanding.
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                  S
                  siva prasad gubbilla
                  Jan 25, 2020
                  Resolved
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                  Resolved

                  Address: B1, bsnl staff quarters, hosur, Krishnagiri, Tamil Nadu, 635126
                  Website: flipkart

                  Hi

                  This is siva prasad, flipkart blocked my account stating that i am not using the flipkart account for personal use, iam ready to show you all the things at my home, how can they judge that i am not using for personal use? Now i'm unable to login and check my invoices and purchase history. I'm a flipkart plus user and i'm unable to check my flipkart plus coins balance. Please unlock my account as soon as possible. I'm sure that my purchased things with me only, iam'm vexed up with the flipkart customer care worst response from the last two months.

                  Regards
                  Siva prasad
                  User id:- [protected]
                  Mar 3, 2020
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 27, 2020
                  Flipkart Customer Care's response
                  Hi, We would like to inform you that we can see that your account is active now, so kindly log in to your account with a registered mobile or email ID. Hence, we are closing this complaint from our end.
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                    B
                    Bhupendra bhardwaj
                    Jan 25, 2020
                    Resolved
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                    Resolved

                    Address: Ahmedabad, Gujarat

                    I am seller in flipkart. Flipkart suspend my account on 15-nov-2019, reason they given that suspicioius activity. We explain them that we are selling genuine product so we have submitted genuine purchase invoive to them but without verifying anything they failed the verification. We asked them please share reason for varification fail, they did not provide any reason beacuse i know their is no valid reason with them.

                    So my account blocked and my total amount approx rs 42000 get blocked for 60 days. My 60 days get over on 15 jan and i receive payment transfer mail from flipkart but i did not receive my payment in account. I got notification that payment is not transfer reason is bank account verification inspite of same account in which payment get transfer when i account is active. I called the support they are told me that this notification is technical error you will receive payment in next 2 days. But again payment not receive.
                    I called support again they told me ur payment is not showing. We will check with backhand team. They raise incident but no resolution till date. I am frusted so i write here. Every alternate day i call they say team is working same answer everytime. Its alraedy 10 days today still they did not resolve the issue. Please look into this matter

                    Incident id :- in[protected]
                    Mar 7, 2020
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 27, 2020
                    Flipkart Customer Care's response
                    Hi,
                    We are sorry for the trouble caused.
                    Kindly contact to the seller support ([protected]@flipkart.com) for further assistance.
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                      D
                      dsenapaty
                      Jan 25, 2020
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                      I order set wet studio x charcoal shampoo for men which delivery expected by wed, jan 22 but on jan 16 2020 i get a message that ur product out for delivery after 5:30 pm the delivery by told that i cannot delivery today i deliver on 18 jan 2020. But yet i not get my product. On 20 jan 2020 i get a message that customer not there. But the deliver boy not to contract me. When i complain to flipkart customer support they given a mail on 22 jan that (We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 25 jan). Next day (We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 27 jan). Know they told me that you cancel your product. Why they are cheating with people. Also customer support people not to say right information. This is not one time with me this is 4th time.
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 27, 2020
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble caused. We are happy to let you know that the courier service provider will pick up the product from your address by 03 Feb 20 and the refund will be reflecting to the account within 8 business days once the refund is initiated after the product reaches the seller.
                      Jan 27, 2020
                      Updated by dsenapaty
                      (courier service provider will pick up the product from your address by 03 Feb 20) There is no deliver any product to me.
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                        M
                        monil gala
                        Jan 25, 2020
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra, 400067

                        I booked flight ticket from singapore to mumbai dated 19 jan 2020 (Time - 19:30) for 2 person.

                        There was preponement of flight which was communicated on mobile number [protected] via sms and call which they tried but could not reach. As per indigo this registered number was shared with them by the travel agency which is flipkart.

                        My registered number with flipkart is [protected]. Flipkart is not able to provide any proof of my correct registered number being shared with airlines after repeated reminders. Because of this mismatch i had to go through lot of inconvenience.

                        Please register my complaint against flipkart.
                        I have all mail communication and call recording to substantiate that,
                        Mar 3, 2020
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Jan 25, 2020
                        Updated by monil gala
                        And please don't tell me contact flipkart travel desk email and contact number. This that procedure i have gone through over mail and call for atleast 3-4 times in past 3 days and have wasted lots of energy and time. Please share the proof of my registered number being shared by airlines if you have any, or else except the mistake done.
                        My registered email id is [protected]@gmail.com. So you will get all the email when you search this registered email ID.
                        Verified Support
                        Jan 27, 2020
                        Flipkart Customer Care's response
                        We will revert on it
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                          H
                          Honey Rose Jose
                          Jan 24, 2020
                          Resolved
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                          Resolved

                          In a partially refundable flight ticket they give me nothing and they send me this message "your flight booking id: ff[protected] from bengaluru to new delhi on feb 02, 2020 has been cancelled as per your request. The refund of rs. 0.0 will be added to your account within 5-7days. Track your booking status here http://fkrt.it/e8jgvoNNNN" my money is completely gone... It's is a cheating... Please do something
                          +1 photos
                          Feb 29, 2020
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 27, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            R
                            rohandodia218
                            Jan 24, 2020
                            Resolved
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                            Resolved

                            I had submitted all my documents for verification in flipkart affiliate on 27th december and the website says that it will take around 1 month for verification process to complete, but still there is no reply from flipkart. I did ask the flipkart support on twitter but they only reply is keep patience. I have money loaded in it and i want to transfer it to my account. I did complaint in consumer complaints earlier and they said to email details in [protected]@flipkart.com. When i asked what to write in [protected] in email address but then also no reply from there. Please say something
                            Mar 9, 2020
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 24, 2020
                            Flipkart Customer Care's response
                            Hi,
                            We are sorry for the trouble caused. We request you to get in touch with [protected]@flipkart.com. Your kind understanding is appreciated.
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                              A
                              Aester Remedies Singh
                              Jan 24, 2020
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                              Address: piplla wala bhadroya road, Pathankot, Punjab, 145001

                              Order id od[protected]
                              I was buy flipkart smart tv this month and i got not smart tv its not check by my side its say that man when flipkart customer boy come to our home when they install tv they inform me sir you order smart tv but you did not get smart talk with flipkart. When i rise complain to flipkart 3 time they cancel my replacment and after few day s i got by flipkart your using free token unfair with us we go to block your account. What is this first they send wrong tv and they blame me for unfair.. They cheat us i didn't say any give me cash i just say to him replace my tv and send smart tv i m humiliated by flipkart tell what happen next i pay full amount for this
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 24, 2020
                              Flipkart Customer Care's response
                              Hi,
                              We are sorry for the trouble caused.
                              We're sorry to let you know that your recent request has been canceled as our systems have detected that you've been making unfair use of the offers under our Token Of Apology program. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.
                              Jan 30, 2020
                              Updated by Aester Remedies Singh
                              what I use token of apology ???? I didn't use this
                              Jan 30, 2020
                              Updated by Aester Remedies Singh
                              you have to replace my led just I don't want anything now
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                                B
                                bufflawn
                                Jan 24, 2020
                                Resolved
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                                Resolved

                                I'm a loyal customer of flipkart from 2014. My email registered email id is [protected]@gmail.com. But now at this time flipkart has blocked my account without a specific reason. I purchased many products in last few years so obviously when i got damage or not working condition product then anybody will return or replace.. So what is the issue in this matter but i want my account just like unblocked as soon as possible otherwise i will go with legal ways thank you.
                                +1 photos
                                Feb 24, 2020
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 24, 2020
                                Flipkart Customer Care's response
                                Hi,
                                We are sorry for the trouble caused. We're sorry that you were not able to login to your Flipkart account/get the delivery of your orders due to an unforeseen issue. You'll be happy to know that we have looked into this and it has been fixed. You can now login to your Flipkart account and complete purchases of your favorite items. The seller will make sure that the item is delivered to you as promised. Your kind understanding is appreciated.
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                                  vishu4u29
                                  from Kichha, Uttarakhand
                                  Jan 24, 2020
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                                  I brought 5 blazers by flipkart.com which delivered on 16 jan. These have fitting issue size is big so i return them they accepted my return but next day cancel it without discussing with me. My product is under their return condition but they not answering my mail nor taking it return.
                                  Seems since it's overtook by other company it's condition becoming worse day by day as i am among there startup days so i know it's condition degrading.
                                  Need to return the product as it's not fit to me and it's a blazer i can't wear it losse.
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 24, 2020
                                  Flipkart Customer Care's response
                                  Hi,
                                  We are sorry for the trouble caused. We'd like to let you know that your recent order has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Your kind understanding is appreciated.
                                  Jan 24, 2020
                                  Updated by vishu4u29
                                  Hi,
                                  Have your system detected high number of order I purchased from last 10 years. And what order I returned is under your policy of return moreover if I buy some clothes and it's not fitting for me so how can I keep them.
                                  If it's some electronic or other item you can understand that is was intentionally but how it can be on clothes.
                                  Also I don't have enough time to first select the clothes then check them and then return it.
                                  Hope you understand my concern as these are not fitting for me.
                                  Jan 27, 2020
                                  Updated by vishu4u29
                                  You are not following your return policy timeline.
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                                    S
                                    sirawalseikh
                                    Jan 24, 2020
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                                    Address: E/66 , Baghatin, Kolkata-86, Kolkata, West Bengal

                                    During republic day offer period i ordered vivo z1 pro from flipkart with 10% cashback on katak mahindra bank debit card... My payment (₹9891) was successful and i successfully ordered the product but immediately thay cancel my product... I call flipkart but thay could not solve my problem... I think i am harassing by them so i need that mobile with fine...
                                    +1 photos
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 24, 2020
                                    Flipkart Customer Care's response
                                    Hi,
                                    We are sorry for the trouble caused. Due to unforeseen issues faced by the seller, the product "Vivo Z1Pro (Sonic Black, 64 GB)" has been canceled. The seller has confirmed that a refund has been completed on 21 Jan 20. It will reflect in your debit card by 29 Jan 20. Request you to note down the refund reference number PZT[protected]LXFPF04. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.
                                    Jan 26, 2020
                                    Updated by sirawalseikh
                                    I am not satisfied with this reply...I want my justice because I was harassed by flipkart... So please do the needful and oblige me... thank you
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                                      S
                                      sujeet kumar_sahu
                                      Jan 24, 2020
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                                      Address: kautilya academy near corporation bank holkar science service road bhawarkua indore madhya pradesh, 452001

                                      Flipkart block me with fake reason. I am trying to cantact them from last 10 days but they don't solve my problem.
                                      They are telling me that my flipkart account has highest number of return thats why they block my account but the real thing is that, their seller send me product or different brand thats why i am returning the products. And the warm bag i order from flipkart are not of same brand, i order 1 liter warm bag then they send me 200 ml warm bag of different brand. I that condition what will you do???.
                                      You also return there product.
                                      So please take action again flipkart and unblock my account from flipkart.
                                      +1 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 24, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it
                                      Jan 25, 2020
                                      Updated by sujeet kumar_sahu
                                      you blocked my flipkart account and now how can i pay my pay later payment bill of flipkart???
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                                        Mariyam Siddiqui
                                        Jan 23, 2020
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400089

                                        I purchased lenovo ideapad s145 ryzen 3 dual core - (4 gb/1 tb hdd/windows 10 home) s145-15api laptop (15.6 inch, platinum grey, 1.85 kg, with ms office) rs 25, 999 and we received it on 27 december. Within 4-5 days of receiving it got hang so we contacted flipkart service they told to coordinate with lenovo service. The lenovo service did an online formatting for the laptop but its still giving the same issue so we contacted flipkart again to get the replacement for the product. They gave us 3 dates for replacement 13 jan, 18 jan, 20 jan. But they didn't came for the pickup. Now its been a month and there is still no progress, and now we don't want a replacement instead we want a refund for the product for which the flipkart company is again denying and given us more further dates for replacement. Kindly look into this matter and help us to get the refund back from flipkart.
                                        Feb 25, 2020
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 24, 2020
                                        Flipkart Customer Care's response
                                        Hi,
                                        We are sorry for the trouble caused. We're sorry to hear that you're facing issues with your (Lenovo Ideapad S145 Ryzen 3 Dual Core - (4 GB/1 TB HDD/Windows 10 Home) S145-15API Laptop). We'd like to let you know that the technician visit has been arranged and the same should be completed on or before 27 Jan 20. Your kind understanding is appreciated.
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