Flipkart Complaints & Reviews

I have bought motrolo air track headphones on big billion day which is on offer it has came with warranty of 1year but just with in this few months left side was not working in that headphones in Bluetooth please rectify this problem ND make sure to solve it as early as possible then only we can show the interest for online shopping or else slowly the trust on online shopping may be lost

Sir
Im A.suresh kumar a few days ago I ordered Bike cover+Hand glows + cleaning glows in flip Kart online Shopping. today i.e on 16.05.2016 flip kart delivery person Ph. [protected] not delivered the order to my home and he call me to collect the order from him where he located. He located 2 Km far from my house.
My house is located in a city not in a village which is Tagarapuvalsa, Bheemili MDL, Visakhapatnam City.

I have oder ikall k42 model from flipkart and i oder for black piece on day off oder when i recivee it it was of red colour but which do not matter mee as much but have some software issues the phone cant able to charge other phoneand network issues on sim soo on that shamee day i request for return and i call to coustumer care they approved it all was going good as easy but it was long proceer but on day of replace ment they check my phone and on that courier boy phone they info was diffrent from my original product soo hee refuse too takw myy replacement but its not my problem its thier retailers problem hee sent me wrong product and bill which both dont match and due too this i am help less u am trying my best and dont know how much time it will take more. I relly got frustated bcoz its more than 20 days. I am strugling for this product what kind of service is this they make me fell like criminal bcoz i truley dont know whats going on as if i change the product and trying to give another and making fool is this a kind off joke it reuien my expriencee of online shooping bcoz its just wastee my 20days + more. For single product if it take long i am gone complain a Case to company bcoz its matter of my degnity

Flipkart is fooling customers by selling the product at higher price .I just had an experience of what flipkart does, i bought a pair of sandals

http://www.flipkart.com/kenamin-men-sandals/p/itmehu8qkvuhhmpx?Pid=sndehu8qdabyu...⇄

The real price of the product is rs 299 and it is already printed on the sandals but still what we as a customer see is its price 1299 with 69% off n we get it at rs 445 . This is how flipkart is fooling there customers ... I strictly want to complain about this i am also attaching a photo showing the real price that is written on the sandals.

I delivered this letv1s mobile on 10may 2016 since I m using this mobile I can't receive any what's app massages can't download any app on play store even with WiFi.I called customer care of letv they told contact to vodafone Sim provider while Vodafone gallery told that go to mobile company as it has any issue in it.I tried my best to return this mobile to flipcart but I can't return it as mine account is changed even my mobile nos also changed in flipkart account. I called up to Flipkart customer care I didn't got any response as there is electronic recording from customer care.pls help me out I want my money back

Phone model - moto g turbo
Ordered on 19th april 2016 in pune
Invoice number - blr_wfld[protected]
Price - 12, 499

They are least bother about customer complaints. I have complained more than 5 times in the last 3 weeks about the new moto g turbo phone overheating issue. They checked my phone remotely with one of their apps. Even after the phone crossed 45 degree on their app, the didn't accept it. Finally after repeated complains, they sent me an email saying that they would accept if i send them a screenshot when phone goes beyond 45 degree celcius, at time upto 46 degree celcius as well. I sent them three screenshots. Now they are telling me that i have used a third party software for the screenshot and i should rather use a code to know the battery temperature and send them the screenshots again.

Why didn't they tell me about the code from the first day? This is ridiculous and irresponsible of them. I need a full refund as well as they are liable to apologize publicly for the harassment i have faced since last 3 weeks.

Order was placed through flipkart on 5th may for tommy hilfiger th1791206j watch - for women, for the amount of: 9000 rs, order id: od[protected]. The parcel got delivered on 12th may. But the parcel which got delivered was a empty parcel and on the same day the complaint was logged with flipkart as well email was sent to them along with the snap of the worst packing i have seen from flipkart and on 15th may i got a call from flipkart that they will not be able to help me with the replacement or refund. And when asked the escalation officer (Veena) what are the investigation done and what is your findings she was clueless and bluntly told on my face that she does not have any report of the investigation her job is only to call the customer and inform about the complaint status and when asked for the manager she refused to transfer the call. When i informed her that as a customer i need to know what was the investigation done and why it was rejected she kept on saying that she do not have any update on the same and we can't help. I never thought that flipkart has come to a position that they started begging/looting the money by the name of business. Flipkart you should be ashamed of doing this sort of business with the hard earned money of customers. If you are really sort of money ask us and we will give it to you as charity to run your business shop. But not by cheating customers. And on top of that they have blocked my account stating there many returns in my account and as per knowledge out of 120+ orders i have placed i had hardly returned 20 orders either due to replacement not available or quality issue.

Name: rajesh kumar
Contact: [protected]

They have delievered to my adress earlier. and now they are informing no delievery even i cannot go and collect from there office.
All these after tracking online and after my call to their office, no communication or message about delievery
This happened in alleppey, kerala, india.
I will file a case in consumer court.
I am waiting for the status of my refund.

I had raised a request for returning my Huawei Honor 5X phone, it was requested on 24th April, 2016. flipkart accepted it and told reverse pick up will be done but till today they are calling and continuously playing with date by postponing.. they are calling and telling tomorrow day after tomorrow likewise, No one has come and picked up.
My Order ID: OD[protected].

I am extremely disappointed to inform you that that made the mistake of buying a samsung galaxy s7 edge on march 12, 2016 through flipcart under the scheme to get a gear vr free alongwith the phone. The flipcart order number od[protected] dated march 12, 2016.

Now when i tried to get the gear vr, he has got a coupen (Code vr2303chcd59ppqy) in the my galaxy app for 50% discount on gear vr, as against 100% which on promised when we bought the phone.
I then called the samsung helpline number on my galaxy app at[protected] and was informed that there is an error made by the galaxy department and i should send an email to this e mail id.

Several reminders on facebook and twitter have fallen to deaf ears. After making many effort, was able to get through to samsung’s so called ceo’s office through email id and there has not been any response for last few weeks. I challenge anyone to find out any email id of any samsung personnel.

Both samsung and flipcart will tell you that they will call you and they expect the customer to be available whenever they call. When you ask them to correspond on email, they will not respond. Surprising isn’t it.
Now samsung has launched gear vr at rs. 990 with its galaxy phone which again is a sham and i am sure no one will get anything.

This is a huge mistake committed by samsung which is hurting your brand and image big time. Do you expect the customers to have so much time to keep chasing and writing emails for something that they are entitled to get. Can you not check internally and find out customers who paid and bought the phone during the scheme period irrespective of the channel and make sure that an appropriate discount coupen (100% of 50%) is provided to them. It is really surprising to see samsung carry out such a big blunder with its brand.

Earlier last month, i visited samsung retail shop at linking road, bandra (West) to get this sorted out and learnt that it was shop operated by a franschisee called ssk retail. The senior most person at the store named shahnawaz khan informed me that he was not able to help and advised me to write an email to samsung and flipcart. He also informed me that if we had bought the phone from the shop instead of flipcart, he would have resolved the issue. This is ridiculous. Is this is the case, then why is samsung selling the device through e comm channel.

I for sure am going to think twice before buying into any samsung product or promise henceforth. To top it all, i am told that it was a mistake (I) to buy on flipcart and not on ssk retail and (Ii) by samsung but i will have to write an email to make them realise that and get my due.

A highly irritated and aggrieved customer of samsung and flipcart.

Kuldeep

Dear respected sir,
My self praveen kumar and i boughat a mobile phone frome flipcart by paying 12999 rupes.First time he send me a empty parcel then i complane to flipcart regarding issu, then they provide me a replacement and i accepted the replacement product in condision that is same day delivery because tomorrow i went to kolkatta doning my some urgent word .Now i have not recive any courier call for deliver then i call the coustmer acutive to cancle my order because i am not avillable on my location and they cancle the order but they didn't refund my amount.They told me that there is a heigh no of returns so i didn't fullfill my request.Now sir flipcart took my money and my product both they have to return my money because i already pay for the product earlier but they didn't return my money.please solve my problem

I recently purchased Lenovo A 6000 plus on flip kart.
order id is OD[protected].
order date is 6th April 2016
seller WS retail.
Now the problem is the phone in low sound, when i using the internet on mobile it is hanging and hanging.the mobile is struck also.
i remove my battery and reset my battery on phone then it is working.
i cant able to use internet on this mobile.its hanging. so please register a compliant and exchange the mobile, give new one to me.

Dear sir,
I have purchase brand letv le 1s mobile phone but phone is overheating, hanging and battery back up is very bad.
Order id - od[protected]
Order date[protected]
Invoice date[protected]
Invoice no-#ablr_weld[protected]
Product wid - vs24817
Imei no-[protected]
Sold - ws retail services pvt ltd.
We have one year warranty of the phone.
O we request you to replace the mobile handset as soon as possible

Hi,

I have placed an order of iphone SE and i have received iphone 5s. Which are identical but the price and features are different.

As per them the account has been freezed due to high number of returns. I have total 15 orders and only 2 were returned. 1 because of poor quality and another due to partial products. 2 were cancelled before delivery.

How the account can be blocked if the acceptance% is 77%.

They are sending wrong products and not entertaining the complaints.

Dear Sir

I have order one headset ( OTD Wh-208 Wired Headset ) order no. OD[protected] Color: Yellow Qty: 1, Price 999.00

But they have deliver for me the above mentioned item ( colour - Black, that time price is 149.00).

When I call back to customer care they told me we have wrongly delivered the document.

I want to refund the above mentioned item

I am purches samsung j5...secme is i will get 5 to 6 month double data sechme for 4g mobile...but i cant get a benefit...when i call to flipkart...they tell to contact airtel service provider...when i call to airtel...they tell call to flipkart offer givven from him...then where is my 6 time double data recharge???? plz dont make us fool..i want my 6 time double data recharge schme...

It is of my utter frustration and ridiculous that flipkart lacks in service with analysts uneducated to their own system. They several times assured to resolve the subject line issue in 24 hours. Last of all agreed to seven days tenure which passed on 12th. Even on 14th they do not even care for a call back to long pending issue. I am unable to start selling in flipkart as if I share the info that my product is in flipkart, people will try to search through search box and fail to find. It will be harassment for the buyers.

Ridiculous associates technically either lag or are careless to issue resolving. I doubt their capabilities.

Thanks
Saikat
+91 [protected]

I have ordered American Tourister backpack on 8th May 2016 my order no is OD[protected] you people have cancelled my order without informing me reason you have mentioned is address not found your flipkart people delivers in my neighbourhood even you have delivered Samsung Note 3 in my address Order no for that is OD[protected] and without informing me how can you cancelled my order I would
have given you new address

I had planned a surprise for my brother on his birthday you people have
ruined it pathetic service I want the same bag to be delivered at my address now and or else I can take this matter to consumer court also my uncle is a lawyer by profession this time I will not let it go easy I will make sure that you pay for it.

Sir,

order id: od[protected].
Product: lenovo pa10400 power bank 10400 mah.
I purchased said item thru flipkart online shopping on 19.01.2016.It is not getting charge . Since last three months i am trying to either replace or refund. Flipkart is just mentioning that we will get in touch with you. But till date no action or solution has been given.From the lenovo authorised service station it is come to know that, flipkart sold duplicate item as they were got about 06 complaint of the same serial numer item. Mail corresponance has been given to both . But both are not responding.
Kindly look into the matter help in this regards,

kind regards
g s bagewadi

We had ordered for 3 Asus mobile and 3 flipcover on Flipkart. Only 1 mobile and 1 flipcover is delivered. Payment is made for 3 mobiles and 3 flipcovers. On the packing the quantity mentioned is 3 mobiles and 3 flipcovers but the product is only 1. The invoice inside is for 1 product only and the buyer name is also different. Return our payment ASAP.