Flipkart Complaints & Reviews

We want to inform you that your recent order(s) have been cancelled since our systems observed a trend in your purchase history that suggest(s) that the purchases are for reselling and not for personal use. As this is not in accordance to our policies, our system will cancel any new order(s) placed.

The above is the mail from Flipkart.
I just what to know what made them think about it. If I'm going to Re-Sell the products then I should have lot of orders from my end.
The Explanation provided by Flipkart does not fully satisfy.

My question is if I can't place the Order then it should not show me the products which I can't buy. After check-out and payment then I got a mail that you can't place order.

The Hilarious part is I have ordered for a set of Bath Towels which contains 3 pcs.

This is Abirami.N. i have face worst experience with flipkart for past 2 weeks.. I have place two order in Flipkart OD[protected] and OD[protected].. Both the item was damage product and once it got delivered to me on the same day i also place returned request and flipkart agent came on 2nd april 2016 to collecct my two product and agent name is GUHAN and is agent id : U_566778. agent didn't give any acknowlegment.. On the same day 2nd april i also called to flipkart customer care regarding my return request and for refund for my money.. customer executive confirmed me that within 7 business day.. But my problem started on that day flipkart executive saying that they have not been reversed back my money and they saying that they have not got any product.. from that day till now am following this complaint and there is no response from the customer service.. worst expereince from flipkart.. its my money and for this how u guys ask me to wait for refund.. when i gave return request next day u collected the product but for refunding the money u will take such a long time.. its verry worst.. and i have got all the recording form the day i place complaint and if my money i not getting reversed i update all these issue in social media and in consumer complaint as well.. i want to register strong complaint against flipkart.. I want my money to be refund as soon as possible for both the product.. this copy of the mail is also sent to consumer complaint nodal officer..


With Regards,
Abirami.N

HI, I received a puma shoes instead of Iphone 6s plus today. I really wanted the phone it was a Gift to brother. my father said several time not to order phone in flipkart, rather hearing his word, I trusted flip kart. Now I left with a shoes which cost about rs.15000. I really don't no what to do. I called flipkart they said they will help in returning the item for refund, but I got a message that the seller refused the return request. I left empty handed. Please help. I really paid about Rs.80, 000. It almost four month salary.

Order ID: OD[protected] Item)


Refund (Return ID:[protected] REJECTED
Refund We're sorry. We are unable to process your refund request

My order no is od[protected]. I had given to sri vinayaka electronics # 5-8-344/1, db manohar complex, chirag ali lane, abids, hyderabad-500001. On 18-mar-2016. Alreday 26 days passed, but till now it is not repaired. Five times i personally gone there and 10 times i talked, but still it is not repaired. I[censored] will not take any action, i go for consumer court.

The workorderno : sve/hyd/28084


Muruli krishna

Hi, I have refund some item due to Manufacturing defect and got my money back to flipkart WSR wallet 270 . Now i want to use this money but getting error. Error:-Wallet payment option is only available for orders where WS Retail is the sole seller. So either you suggest from where i can choose WS retail products to select or transfer my wallet money to Bank Account.Even I cant purchase other product apart from WS Retail product Regards, Chandhirasekar...

I had ordered an asus power bank on 24 march and delivered on 28 march but at the time of delivery i was not able to accept the product, after 1 week i got that.
then the product was not that shown in the site. the product is sony cycle energy and it is not working. i contacted the customer care and said there is no chance for return. kindly do the needful.

Hello sir please refund my money this service I dislike this option so let My best choice Amazon website so another offer placed in Amazon

Booked item in flipkart for COD. Item was shipped by Econ Express. The delivery man come to my place (hardly 100 metre away from my home) and called me to collect the item.As only my aged mother present at home that time I told the man to deliver the item at home. He refused to that and after two days I come to know that my order has been cancelled without intimation.

I ordered one product and without delivery the company canceled its order . Delivery boy does not called me and I had not got the message that your products Out for delivery. And the company tells that your address an pincode is wrong.

Hello myself Varish jangir,
i ordered Leeco le1s at flipkart on 8 april for my brother but i choose silver color instead of Gold then i canceled it immediately after paid through debit card.. after one hour the status showed REFUND SUCCESSFUL but i though it should take some time to credited to account but still not credited.. i called flipkart executives and they told me that refund had initiated on 8 april but it will take time.
i never had this type of delay in refund from flipkart.
order no.-OD[protected]
seller-WS retail

Order id: od[protected]


Present address:-
O.Lokeswara reddy
Flat no:- 1101
Block a
Sai raghava towers
Behind landmark hospital
Hydernagar
Kukatpally
500072

We are facing problems with our purchased phone 9march, 2016.

Problems:


* phone is getting overheated
*hanging
*speaker is not working
*contacts are deleting suddenly without any action
*single contact is getting saved twice...

Flipkart cancelled my order 2 times, after ordering when i order milton water jug, flipkart confirmed me that product will delivered on 2 apr.16 but nothing was happen, on 2nd time for same product same problem arrived. flipkart takes more time but its all my time wastage. i want my time value, which flipkart spoiled. please take action on it.

Sir i have a book 01 nos. Ear stereo headset for xiaomi mi 4i universal with mic voice control white amt 299/- online by debit card details below
Dear basant panwar,

The status of the below order is now ready to ship
Order information
Order number:so1748404
Name:basant panwar
Order date: [protected]
Payment information
Payment method: ccavenue payment
Amount: rs. 299.00
Shipping information
Destination:
Basant panwar
Near nps school office of the xen phed division hanumangarh
Hanumangarh, rajasthan 335512
Method: bluedart
Order items
Quantity price total
In ear stereo headset for xiaomi mi 4i universal with mic voice control white in ear stereo headset for xiaomi mi 4i universal with mic voice control white 1 rs. 299.00 rs. 299.00
Order summary
Sub total rs. 299.00
Shipping and handling free
Tax rs. 0.00
Total rs. 299.00

Hi today i received my order but its empty. What the hell are you doing? Sealed already broken I show this to your delevery boy "Ashish" who delevery today asked him.deliver my product otherwise I go to consumer court for this as already i have complaint to you for my flip cover you cancelled this.. Now again? Is this a game?
I'm item id OD[protected]
Ordered data 07/04/2016
Invoice No FOSVWDL17-1
Courier company is Delevehary ??

I ordered a LeEco Le 1s phone by exchange offer ready to exchange my lg g3 and the balance amount of Rs 4848 by credit card.

I got message that phone is out for delivery. And then later that day I get a message that delivery attempt was made and no one was available to the order is cancelled. I did not get a single call from the courier person nothing at all.

As I know flipkart attempts delivery 3 times before cancellations, I called customer support and Mohit Kumar advised me that it was their error and he will attempt delivery again.

Then I get a call from escalation department that it cannot be delivered I need to order again. But now the offer is not available. Which does not seem to be fair.

I need a resolution on this as soon as possible as due to courier company error flipkart is loosing their revenue and me as a customer my product.

Order ID OD[protected]

Gaurav Bhatt

I had ordered a Hometown dressing table and a Hometown chest of drawers from flipkart on 27.03.16 vide order ID OD[protected] for a total invoice amount of Rs 18603 paid by debit card. While the dressing table was delivered and installed by 02.04.16, the chest of drawers did not reach me. However flipkart sent me messages and email that the same has been delivered and installed successfully on 04.04.16.The 10 day replacement is also scheduled to expire on 14.04.16. I have written to flipkart 4 times and first it assured me that the issue would be resolved by 09.04.16 and on 09.04.16 when I again reminded them the issue, it said that the same would be resolved by 17.04.16. Since I have already paid for the items, flipkart is harassing me and not taking the issue seriously.

1) heating issue seems like i am holding hot mobile phone in my hand. 2)after playing game for 10 mins gets heat up .. Game size only 48 mb. 3)performance issue: hanging a lot.
4)camera: after taking continuous 10 shots this phone starts heating and hanging.
5)you can not put this phone on ear while taking because of heating issue. Since the device is getting heated excessively, i complained to flipkart. First blindly they replaced. After persuading i was asked to download an app- smartcheck to diagnose the overheating problem. Further i was told to activate this app technical section would contact me and provide a pin but no one called me. Next it was scheduled for next day. Again there was no call from flipkart. Next date they disappointed me third time.

I want refund my money.

Order no od[protected] .

Thanks,
Somnath
[protected]

Hi Team,

Order id :[protected]

I bought a nova-ns-216-groomer-ad-ns-216-trimmer-men-women in ending of march and it had delivered but when i open the box it was something different from my exception, it is the maxell company is mention on trimmer. that is really wrong . then i contact to customer support no. then he told we will replace the product
But today delivery boy arrived with the replaced...

I am really disappointed to know that the flipkart users are being cheated at the name of offers...i am a class 11 student and approached flipkart to order books for the session...the sellers have provided the original rates higher than the normal rate.for example if the book is for 180 they have written it 500 and have offered a discount of 23%..that bring it so something like 450...the price that is written on the books was covered by black ink...when i asked my friends the said that none of the books exceed a price of 200 rs.I have lost all my trust on flipkart because we are being cheated on a huge margin.Hope you take care of these things.

I am used flipkart buyed purple colour lunch box but they send me pink colour i am returned that product and asked replacement thay approved but they send same color product once again i am returned that product asked replacement 2nd time also that guys did same thing repeated they delivered same colour lunch box and 3rd time they telling in complaint address and thay cancelled my order its very very vvv bad experience one and off month thay wast my time but one thing flipkart returned my money with in 2days i think my money was gon but thay send 2 my bank account dis is one thing better in flipkart