Order id OD[protected]
Ordered clothes from Flipkart. As there was issue with the item, I raised a complaint regarding them. Now for the return of product, they want me to share picture of my Adhaar card for so called verification. I do not understand what kind of verification they are referring to? If I had ordered the product, it is me who is returning it. What fo th verification is needed. Also, if it is needed, I can show it to the delivery personnel. Why I need to share my whole ID proof with Flipkart? Is it right to capture personal details of customers?
Oct 5, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2021
Flipkart Customer Care's response We will revert on it.
Order: OD[protected]
Item: Infinix Hot 10 Play (Aegean Blue, 64 GB)
Hello,
We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
Thanks,
i got this type msg from flipkart. they are not resolve my issue.