Gati-KWE Complaints & Reviews

I have order 7.25 G.Topaz Ring (Rs. 3100.00) on date 19.08.2013 and received 5.25 Rati Ring (Rs 2100.00) by courier Gati Pvt ltd. I Have paid Rs. 3100.00.In packing box outside cover it was written 7.25 G.Topaz. But in inside it was wirtten 5.25 Rati Ring in Test report document.I have complain no of times on mob-[protected]. Every times they are reply me there is a problem in courier service and the product will reach u with in one week....

DOCKET NO.[protected] WAS REGISTERED FROM ALLAHABAD ON 5TH SEPTEMBER 2013 AND WAS SCHEDULED TO ARRIVE TUMKUR (NEAR BANGALORE) BY 13TH SEPTEMBER 2013 IT WAS INITIALLY SENT TO LUCKNOW THEN TO HYDERABAD THEN TO BANGALORE AND FROM IT WAS SENT TO DELHI AND FROM THERE PRESENTLY ITS IN PUNE , DESPITE OF TAKING IMMEDIATE ACTIONS NO ASSERTIVE RESPONSE WAS GIVEN BY THE COMPANIES CUSTOMER CARE DEPARTMENT AND HOWEVER I WAS MISLEAD THAT IT WILL BE REACHING...

I had booked a consignment containing Wooden Sofa, Wooden Cloth stand, Centered table glass top through GATI vide docket no.[protected] dated 01/01/2013. We received the consignment and noticed that 1 item (glass centered table top)was damaged and 1 item (Wooden cloth stand) was received short. They were negligent in delivering the consignment; and therefore caused financial loss to me for the sum of Rs. 6500 (Rs 4500 for the missing Wooden...

I had ordered for COD with Yepme.com at Gurgaon and they delivered my package via GATI KWE Docket No.[protected] on 18/01/2013 from Delhi West for Sangli, Maharashtra and was delivered at Pune on 19/01/2013 and on 20/01/2013 it reached Kolhapur and on 21/01/2013 at Sangli. And today 25/01/2013 at 11.30pm enquired with chat support of GATI KWE and they are not able to track the shipment and have raised complaint and provided complaint no. 11618271...

Dear sir

I have not rcvd my ESIC smart card till the time. My IP no is [protected], i have submitted
my application with the photo of my family on Month of FEB or MARCH 2012, but till date as on
7 jan 2013 , i have not rcvd it. So pls look into the matter and solve it as early as possible.

Name :- AMANDEEP SINGH
Cont no:- [protected]
mail id :- [protected]@live.com...

I have placed an order frm star cj. and the product was delivered at GATI HYD on 26th. I am waiting for it tobe delivered frm 3 days. when i called gati customer care on [protected]. They said they would get back to me in 24 hrs. Nothing has been done so far. The docket number is[protected]. I called ur hyd office on [protected], they asked me to call on [protected]. They gave another number [protected] and 64511167. I spoke wit ur manager Abhinav,...

Our consignments from Punjab were not delivered on time. Our last consignment is still undelivered. Assured delivery date was 17/8/2012. This is the 3rd time we are suffering due to the delay made in delivering. I have forwarded a complaint to the Gati ltd customer care showing this, but they didn't respond. We have lost our business deal due to the delay in delivery....

Form 10 C & Form 19 dishonoured

Dear Concerned,

with lots of distress I would like to mention before you that my previous employer M/s Gati Limited has been harassing me from getting my due benefits under Form 10 C & Form 19 for almost one year.

Here I would like to mention that as per the requirements of HR-Gati the for was submitted twice and due to some deliberate reasons the PF office...

I had booked a courier pick from Gati on 15th May at 4.51pm to be picked up on 16th May and delivered to Lucknow. After booking this online, I spoke to one of their customer service executives and she told me that the pick up will happen on 16th May between 2pm tp 6 pm and she can not give any more information on this. On 16th morning, I got a call from someone saying that a person will come to pickup the courier between 2-6pm. Till 5p.m...

I had sent my shipment from Lukcnow to Bangalore on 15.03.12. They stated that the delivery will take place in 5 days. Today is 29.03.12 and on calling their office I was informed that they are not being able to trace my cartons. The shipment included 2 cartons and a bike. The bike has been delivered in 5 days but the cartons are yet to be done. The docket no. is[protected] and my cell no. is [protected].
Amit Srivastava...

here is a copy of the mail that i have sent to the company.this covers the entire story


to whoever this letter may concern,
am writing this letter with a great deal of frustration and dissatisfaction because of the poor shipping services of Gati. i had booked to ship my motorcycle (Reg No: AP 31 BD 8350) on the 30th of january,2012 from gurgaon to visakhapatnam. the assured delivery date given...

they(Gati) delivered my cooler in very damage condition,3 wheels, 50 litre of water storage,4 stroke wheel fan are totally damage,it is so badly damage that it can't be used anymore,as it became wrekage now.i logged complaint many time in Gati office and gati customer care,but they are not listening and they are not taking responsibility of this. And they are also rejecting from refund the price of the cooler.i went to Gate office imphal...

Dear Team,

I submitted my bike to Gati ltd on 19.09.2011 and recieved it on 26.09.2011. But my bike was all damaged. The concerned person there asked me to get it repaired and told me that they will reimburse the amount. I got it repaired and submitted the bills to Gati Ltd. executive at their nigdi office in pune. And till date they are saying that the documents are under processing....

I am KC Reddy posting this complaint from Ongole regarding the Docket no[protected] of Gati . I booked my house hold items(two Packets) from Delhi to Ongole AP. I received my items in broken,open condition and some items were missing from the booked packets ,when I asked about the gati branch office located at Ongole , They are replied that it might had happened on the way from Delhi and we are not responsible for that ,there attitude is...

furniture were sent by my father Sri Baidya Nath Prasad from dhanbad(on 09/11/2011) to Mumbai(received on 16/11/2011) through Gati Ltd under docket no[protected]. two tables and one show rack got damaged due to mishandling of furniture during transport. i made complaint with the company several time, 1st they told that they shall be carrying out the survey of material to ascertain the damage but till date they have not carried out the survey....

I had booked a shipment from Bangalore (Koramangala) to Mumbai (Powai) on 10th Sep '11. (Docket number[protected]
Instead, the customer care executives tell me the shipment was booked on 13th Sep, and the assured delivery date was 17th Sep.

My daily calls and repeated mails to the customer care number have received no satisfactory response. Moreover, I was told the shipment is still lying in Bangalore after 9...

I moved my Desktop PC from Kharagpur, West Bengal to Gurgaon Haryana using GATI. It was sent on 27 July 2011 from Kharagpur and I was assured that it would be delivered to me on or before 3rd august 2011. But, I didn't get it on the assured date. Also I was not being informed the reason of delay and when I inquired about it on 3rd July, your customer care executive assured me that it would be delivered to me on 4th of August for sure....

sir,
GATI had to deliver my parcel with Docket No :[protected] by 1st August 2011 and I have been waiting since last 2 days without any proper answer from the officials. They have been giving me Haphazard timing of delivery but in vain. Irrespective of my various calls for query they are neither answering with certainty nor behaving properly.

My email Id is manali.[protected]@gmail.com...

I sent Washing Machine ( Front Loading - 7 Kg.) from Bahrain through Riffa Gate Cargo service to my home in Thane Dist. (Maharashtra).
Washing Machine was brought to my house on 06.06.2011 but the Delivery person was not allowing me open & check.
After much insistence we opened the pack in front of the delivery person and he witnessed all the damages. He told me to write all the damages on the back of the POD bill (Proof...

Hello,

It's shameful to see that an item over Docket #[protected], is found un-delivered. This was package was due delivery dated[protected]. There were a total of 26 Items (Household), out of which only 25 were delivered.

The Gati System shows all items as delivered and NO debts have been updated.

The Peenya (Bangalore) Gati office did a manual check and found that the Package has not been...