GoAir Complaints & Reviews

Hi There,

I had made a cancellation in last june 2010 (5th June,2010) , I got the a voucher number (3WCDF5) which was told to valid till 12 months i.e. " 4th June 2011" but today when i was booking a flight ticket and used it , it shows Voucher has already expired.

Then thought of calling your held desk.

First of all the number you have given on the website does not exist ([protected])br...

FLIGHT NO G8-105
PNR 5N2MOQ MAIA IRENE VIEGAS 88 YRS
PNR 5N2MOQ CECELIA VIEGAS (CANCER PATIENT)
PNR 5N2MOQ OLINDA VIEGAS
PNR XOBNT2 FATIMA VIEGAS E LUIS



WE HAVE BOOKED FOUR TICKETS FROM MUMBAI TO GOA AND ONE PASSAGER WAS 80 YRS OLD AND ANOTHER HAD CANCER

WE HAD REACHED ONLY 15 MIUMTES LATE FOR THE FLIGHT AND WAS TOLD THE COUNTER HAD JUST CLOSED AND WAS NOT ACCORMODATED.br...

Dear Sir

I booked return tickets for my family (5 passengers including me) on the GO AIR Delhi-Jammu flight using their website "www.goair.in". After filling in all the details and processing the payment, I received a faulty ticket that stated the same name for all the 5 passengers. (PNR number:3YJSNJ)

I clearly remember that I had entered the correct names for all the five members but the technical...

I booked a ticket for 3 from Delhi to Goa under the PNR number FPM0I0. Due to some reason, a member of our team was unable to travel, so we had to cancel his ticket. I confirmed with the cust care executive that the refund (after deduction of 750 cancellation charges) will be returned to my bank account, and not in the form of any voucher. Today when i cancelled the ticket, they told me that they wil give a voucher and no cash. After that,...

Dear Sir/Madam,
I had to face difficulty and harrasment on account of irresponsible behavior of GoAir Airlines. I had communicated with the Airlines on their feedback site. But instead of listening and addressing to the problem they are preaching their policies. I am enclosing below the communication I have had with the Airlines. It also details the problem and the response of the Airlines.



Subject: Re:...

Dear Sir/ Madam
I am Praveen singh (Advocate)
I traveled with Go air on 15 th feb 2011 but it was horrible experience to us, Me n my wife went to our honeymoon to Kashmir n due to ur Go air staff n crew it was a worst ending of my honeymoon...we never ever forget it.
Im sharing my experience with u....

My PNR no.- JGPD52,
my travel date with u on 14 feb 2011 but due to snowfall that has...

Hi,

I was going to attend a funeral to ahmedabad, of my father on 15th Feb. And in such a tragic and demise situation I was cheated by GoAir airlines. I booked a ticket from telephone from Bangalore to ahmedabad of Go air airlines with PNR number:- I5BYVV. I got the ticket with status "confirmed" in my email. I got confirmation of amount debited from my HDFC bank as well. I also called airlines just before reaching...

I am a Air Force Personnel,presently working as UN peace keeper in Democratic Republic of Congo(africa). After finishing my leave i took the Flight of Go Air ( Flt No.-G8/344, PNR No.-PL9XYG) at 1610 Hrs on 07 Dec 2010 from PATNA to MUMBAI. After landing at Mumbai Air port, i found my luggage missed. the ground crew of Goair has told me that the luggage hadn't loaded at the same flight on that day,they took my address of Congo and told...

Date: 11th Feb 2011
I had booked G8-193 from Mumabi to Bangalore. The flight was scheduled to depart at 7:50 PM.
However, Go Air has delayed the flight by one hour.

The reason quoted is that their is Airport Congestion, however, there IS NO WAY an individual can check and confirm if there IS a congestion in reality.

This is a lame execuse being used by Go Air (and all the other airlines).
br...

Dear sir,

this is to bring in your notice that I have cancelled 2 e-tickets of Go-Air vide PNR no. is OZR984 on 3rd Dec 2010, the refund details are as follows:

Credit Note Refunds
Name Number Voucher ID Password Amount
NARAYAN SAHA 711200 3ZC34W  2MCGJK  2,831.00 INR




NARAYAN SAHA 711201 JD5MPY  HWYJRP  2,831.00 INR
 ...

DIRECTOR,MARKETING MANAGER
GO AIR
MUMBAI

DEAR SIR
I HAVE A COMPLAINT AGAINST YOUR STAFF .THE COMPLAINT IS THAT YOUR STAFF IS MISLEADING THE PASSENGER BY GIVING WRONG INFORMATION . THE PROBLEM OCCURRED WHEN I WAS TRAVELING FROM JAIPUR – BANGALORE VIA MUMBAI .FIRST THEY ANNOUNCED THE PASSENGER WHO ARE TRAVELING TO BANGALORE SHOULD BE SEATED IN THE SAME PLAIN AND THEN THE SECOND ANNOUNCEMENT COMES WITH...

I had booked a ticket from lucknow to Delhi to travel on 8th January 2011 through my personal credit card. Subsequently, the flight was cancelled on the same day and i got my ticket cancelled. The female executive at the airport who cancelled the ticket said that amount of refund will be credited in your credit card in full within 7 working days. But it is not yet refunded. My PNR No. 8BLYVZ and the amount of ticket is Rs.5,762/-. I called...

i have made a booking from makemytrip for my friends Father, his wife and kid(3 months). for some reasons i had to cancel the booking from makemytrip. they charged 1000 each for adults that is fine but they charged 1000 for infant also. i paid only 808 rs but they charged 1000 for cancellation. i called customer care of makemytrip and they said it's airlines rules we cann't help you.

PNR: C4HVGP

Manish...

I (Snigdhadev Roy) have been unfortunate enough to have lost my baby's pram during the GoAir flight G8/153 from Delhi to Mumbai while returning from my holiday. This is how it all happened.
I boarded the Flight at around 12 in the cold night of 5th Jan, 2011 after the flight getting delayed for over an hour. (PNR No.UTV9H7, Seat No:16A to 16C)
I handed over the baby pram to the ground personnel at the flight stairs. I...

Hello,

I was at airport on 11th Dec' 2010 and was waiting for the departure call from Go AIR for flight G8-144 and just before 1.5 to 2 hours from the departure time, Go air sent an SMS stating that flight got canceled due to bad weather. I had no option to arrange anything at that time and it could have caused me so much harm. Go Air staff literally harassed me and it caused a lot of mental stress to me. Firstly, they...

I travelled by Goair flight G8 302 on the sixteenth of this month ,mumbai to delhi.My PNR number is PHZL9T.My jewellery box which was in my check in baggage before i boarded is missing .It contained some gold and diamond jewellery .I have tried calling the go air people and even went to the Delhi airport.But everyone seems keen to pass on the buck.Please help me with this .
My phone number -[protected]
email - ranu.[protected]@gmail.com...

I,Kapil Manchanda and my wife Qaisar Lutfiya was travelling from Delhi to jammu on 11/01/2011, where as the flight take off from delhi and landed Srinagar instead of Jammu, where as i requested personally them to unboard me and my wife at Srinagar Which they Denied saying that you will not get thew laguage at this place so you have to move to Delhi back. when we unboarded at New delhi Airport I asked for lugage, as per revert they said...

Dear Sir/mam,
Pls resolve my matter details as given below.

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Subject: Fw: Feedback from Rakesh Kumar KatariaFrom: "rakesh kumar" <[protected]@rediffmail.com> Wed, 12 Jan 2011 14:09:08 ISTTo: "divya" <divya.[protected]@goair.in>...

Dear Sir,
I have misplaced my baggage during travelling from Delhi to Srinagar by Go Air flight no G8154 on 11th Jan,2011 at 11.40 am vide PNR 8E5F73 and boarding slip no. 743963. I have already complained the concerned staff and other officials of the airliner at the spot and on the telephone but no response from them, they made one pretext and the other. I have some valuable items and other urgent documents in my lost bag.br...

I have booked the ticket from delhi to patna in go air flight no. Go-3411 on 16th january 2011 schedule departure is morning 9:00 am. they didnt inform reg flight is delayed or cancelled, when we ask they are saying cancel the tkt and go back to yr home in very harsh & vulgar lang. Airport video rec has proof of that....