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Hathway Complaints & Reviews

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Last updated Apr 28, 2024
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Hathway Phone Numbers

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+91 25 3252 0310
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+91 22 2600 1307
+91 80 4122 8950
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Hathway Head Office Address

"Rahejas", 4th Floor, Main Avenue, Santacruz (W)
Mumbai
Mumbai City District
Maharashtra
India
400054

Hathway reviews & complaints page 148

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Address:Chennai, Tamil Nadu

My hathway customer number [protected], i have disconnected my connection on august 14th 2019. I have also surrendered the modems to the hathway person.
But, i have been repeatedly called and asked to recharge, though i have asked them not to call me.
I have also told them to make a dnd request, but i don't think it is happening.
Please stop calling or sending any messages regarding this....
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H
hswaroop
from Hyderabad, Telangana
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internet connectivity issues

Address:Hyderabad, Andhra Pradesh, 500090

My hathway account number is [protected]. It's been couple of months that i have got this hathway internet connection for the area nizampet, green fields society. There are lots of frequent disconnections happening while using hathway internet and sometimes net is completely down during evening/night time which seems to be happening very often. Every time i call to the hathway customer care, their response is same - "we have raised a complaint...
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R
R Paul
from Mumbai, Maharashtra
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hathway not disconnecting and taking modem

Address:560029

I want to disconnect hathway broadband as i want to move out of state. I had requested 3 months before many times and no one has responded from hathway. Now i am out of state. Its been 2 months now i am receiving calls from them to renew while i had already asked for disconnection and colllect modem. Every i get 3-4 calls for past 2 months and i am asking them to disconnect. Its been done for at least a 50 times. I ahd proof of numbers. Till...
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Anirban Sen Chowdhary
from Hyderabad, Telangana
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not giving refund for the connection booking I cancelled

Address:Hyderabad, Andhra Pradesh
Website:hathway.com

I had booked Hathway broadband connection on 12 August 2018 with rs 1767/- for 100 mbps for 3 months and the the account id generated is: [protected]

Due to some certain reason I need to cancel the booking so I raised a request through customer service and the ticket number .

Since the installation is still not done, I didn't have Hathway connection in my home and didn't have any Hathway device.

Even...
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Priyank Mamar
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet speed

Address:11859, gali number 9 sat nagar block 2a delhi 11095, New Delhi, Delhi

Now i m really get disappointed as i m complaining against hathway third time... Earlier the downloading speed was not getting up but this time even i m unable to see any video and the speed is really very poor that i m watching videos and video is buffering... It's my request that plz do not do this with me... I trusted on hathway thats why i took connection from hathway... My internet uploading and downloading speed as well is not as per...
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Address:Bangalore, Karnataka

Hathway account number:[protected]

Dear sir/madam,

I had moved to bengaluru at he start of 2019 and having a trusted connection with hathway in chennai, decided to go along with the same provider in bengaluru too.

This turned out to be a disaster as i faced problems right from day 1 as the installation was delayed and even the technician was highly arrohant. I had reported these but no response....
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Neville Macwan
from Vadodara, Gujarat
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complaint against poor service of gtpl service

Address:Vadodara, Vadodara, Gujarat

We don't have internet connection to our home since saturday. On 1st day when we called to your customer care they told us that it will be solved within 24 hours.

On 2nd day we did complaint again and they told us that sunday is non working day and so that no technical person will visit today. So we have waited till monday morning and complained again since evening for 3 4 times but everytime they only do one thing reassurance...
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Indian_2019
from Hyderabad, Telangana
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installation or cancellation

Address:Ranga Reddy, Andhra Pradesh, 500019

Hi, i recently called one of the hathway broadband guy in nallagandla telanagana for connection. After the inquiry he continuously called me and asked me to pay online first and then he will install. I did online payment on the same day i. E on aug 29. Now it's my turn to call him up and request for installation and i did so continuously for 3 days. Today i am on 1st september writing this complaint about this cheating broadband. I didn't...
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Salim kajani
from Mumbai, Maharashtra
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fraud and scam

Address:Royal Akbar tower juhapura, Ahmedabad, Gujarat, 380051

Gi got scammed by gtpl sales person ankit prajapati he took my money and i am getting services yet i informed gtpl customer support about him and none one person is working by that name. My internet is not working since many days and i filed lots of complain at customer support and ankit prajapati. But none of them answering calls and replying on. It's look they just want money to fraud people. I am looking for my refund but they are ingnoring...
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V
Vishal Khandal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

internet issue

Address:dwarka mor vipin gardan building no.206 4th floor, New Delhi, Delhi, 110059

#vahiyad_service #creepy_people #customre-_are the champs we should you really give them a storytellar award.
Every time when i call i heard a new story related to my issue
And just few minutes back i encountered with a star abhishek singh who says i'll disconnect the call if you repeat your line again n again
Seriously i'm the one who's facing the issue and as a user i don't have a right to share with customer care...
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I
iprem
from Anjar, Gujarat
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broadband (very poor service)

Address:Kutch, Gujarat, 370201

Gtpl broadband is a worst internet provider for gandhidham as they only focusing on just on new connection. I have requested to transfer my connection from last 30 days none of their worker or support team contacted i already visit office and they just saying that we dnt have new cable for transfer and saying that building owner is not giving permission for install device. Now i called them for refund they told me that we have to contact...
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Pooja Raval
from Mumbai, Maharashtra
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not get resolution for my complaint

Address:C-402 Mangalam Nirvana-2, beside Umiya campus, Ahmedabad, Gujarat, 380060

I bought gtpl broadband on 20th march 2019 from the first month i was facing internet connectivity issue almost on every week and i registered complaint for the same but from last month the internet completely not working for continues 15 days and i have raised so many complaint and requested for technician visit but no one is coming to resolved the problem. Got complaint resolved after two days of raising the complaint without approaching...
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A
akhandesh r n
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hathway customer care harassment

I had my internet connection in hathway [account id: [protected]] for couple of years .I have shifted my home and opted out from the service long back. Since then from one year customer care executives of hathway are repeatedly calling/using my mobile number to advertise their products and offers. I feel very irritated to attend their calls and say i have shifted the place and not need the service. I have told them several times to deactivate...
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Gajanan_K123
from Pune, Maharashtra
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broadband

Address:Pune, Maharashtra, 411021

Hi,

My name is Gajanan Kshirsagar and i had opted for Broadband service from Hathway for 3 months with package rate Rs. 2300. on 6 June 2019. Sales person asked me to pay online and send him details. I did the same thing and same day paid the payment online. Transaction ID :[protected] & User account no [protected]. Then after payment thier executive came for cable installation and asked me for another 500 to dig a hole in wall...
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Address:1 TEEJ, SENAPATI BAPAT ROAD, Pune, Maharashtra, 411016

We purchased the plan to get an effective firestick wifi service. But till date the connectivity between your modem and the firestick device has not been established. We have made several complaints but no body has responded to us till date. The person incharged - mr. Santosh ([protected]) is also futile.
My contact number - [protected]
Ar. Anand upalekar....
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A
Anonymous1534
from Mumbai, Maharashtra
Sep 3, 2021
This thread was updated on Sep 3, 2021
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poor service

Address:Tc palya, 560036

Hi
Im living in Tc Palya, kr puram, Bangalore
There's a Hathway cable operator who doesn't respond to Customer queries all the tym though After paying the monthly subscription and respond back on time and doesn't pick up the call which makes so annoying with the service he provides.kindly take up this issue...
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World Tracer
from Mumbai, Maharashtra
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complain about cable operator

Address:Mukti nagar waman tukaram patil marg chembur mumbai 400071, Mumbai City, Maharashtra, 400071

Im living in mukti nagar near amar cinema chembur. Everymonth this problem occur. Channels are not coming even after paying them to every month. Still channels are not coming even i m trying to call cable operator but he is not picking phone. Cable operator is such a coward he never picks phone i have to suffer 12 days without cable connection even after paying them...
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Abishektks
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

consumer harassment

I had my internet connection in hathway for a year starting from july 2018 to june 2019. I have shifted my home and opted out from the service. Since then from june 2019 the customer executives of hathway are repeatedly using my mobile number to advertise their products and offers. I feel very irritated to attend their calls and say i have shifted the place and not need the service....
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from Bengaluru, Karnataka
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lots of spam calls

I have disconnected the hathway broadband few months back. But these customer care people call daily and ask that why my connection is deactivated.
Even after repeatedly saying that i dont want ur connection they keep disturbing by calling everyday and sending some messages frequently.

Please stop harassing people.

I dont recommend people to use hathway at all not only for the above reason but the service...
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My Hathway broadband account number is [protected] ( BTM, Bangalore) . I have requested the company to close this account more than couple of months back. But each and everyday i am getting calls regarding renew my account. I have asked customer care executives to close and deactivate my account from their database but still i get hell lot of calls from them. There have been so many complaints raised but no action has been taken on behalf...
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