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HDFC Bank Complaints & Reviews

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Updated: Mar 24, 2026
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HDFC Bank reviews & complaints page 221

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K
kaliyv
from Chennai, Tamil Nadu
Aug 4, 2021
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Dear sir,

I purchased this policy (policy no[protected]through hdfc life agent ms kanimozhi (Agent code[protected]. She has given so many fake promises. We believed everything what she said because she was selling product for hdfc organization. We trust the organization. That agent said it is a one time investment, no need to pay any further premium

Once i received the policy, i came to know that i should pay the premium every year. I contacted hdfc life agent kanimozhi. She said no need to worry about what is said in the documents and she promised you no need to premium every year.

But i received sms and e-mails continuously to pay the premium amount. Then i contacted their agent kanimozhi and asked again. She said no need to worry about sms and mails. I doubted with her reply. So i demanded her to close my policy and wanted my money back. She said i relieved from the company so she told me to give a copy of a document to a person who was standing in front of the entrance of hdfc bank villupuram

When i took this policy i was in kattumannarkoil. She (Agent) was in villupuram. (100 k. M distance) so i never met her. I spoke with her through phone only. She sent all documents through courier to get my signature. At the time of taking policy she has given the following promises

1. It is a one time investment policy. No need to pay any premium

2. After five year you will get the invested amount in double with bonus

3. The amount will be invested in share market the amount will never go down it will get multiple benefits

4. Within the period of five years at any point of time you can get your money back without any benefits

Now she left from your company. Theirr agent kanimozhi has given so many fake promises and made me to join. Now i am going here and there and wasting my money and time to get back my mone

I request pl take necessary action to get my money back.

Because of their agents fake statements only i joined. Now i come to know every thing the said is wrong. For the past three years i am trying to get my money back.

All my request is give my money back

Thanks & regards
Vijayakumar
HDFC Bank customer support has been notified about the posted complaint.
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    urvashi khandelwal
    Aug 4, 2021
    Resolved
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    Resolved

    HDFC Bank: UPI-Mandate for Rs 14400.00 could not be cancelled due to UM3.

    Dear Sir,

    Customer ID[protected]
    I applied for IPO but shares not alloted to me, this error is showing HDFC Bank: UPI-Mandate for Rs 14400.00 could not be cancelled due to UM3. Please help me to release the fund.

    Thanku...
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    4 found this helpful
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    Rajiv Malhan
    Aug 4, 2021
    Resolved
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    Resolved

    Address: Mumbai

    There is an acute problem of not getting OTPs from HDFC Bank while making fund trfr. One keeps on waiting and do not receive OTP and then txn gets cancelled.

    Plz help its very annoying

    Rajiv Malhan
    [protected]
    Sep 6, 2021
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 06, 2021
    HDFC Bank Customer Care's response
    Dear Customer,

    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 mentioning the date, amount and type of transaction attempted to enable us to check and assist you further. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

    -Zubin
    HDFC Bank Customer Assistance
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      B
      bharat25
      Aug 4, 2021
      Resolved
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      Resolved

      A fraud transaction was done on my credit card, informed immediately to bank officials and get the card blocked. Submitted CDF form and incident details to bank. Repeatedly called and send emails to service department, but no reply and no action taken against the frauders, due to delay action I loss my funds. Now the bank is keepingn generating credit card statements every month and imposing heavy interest on the amount and also many other charges.They deducted my account balance number of time, because of which I had to face many issues. After 1 year the bank is saying that my transaction was legal and I had to pay the entire amount. No enquiry was done, no action taken, no necessary steps taken by bank, they not even asked me about the incident. Now every day they are harrassing me for the payments.
      Sep 14, 2021
      Complaint marked as Resolved 
      No steps taken, but after this complain, recieved a threatening call and notice from bank.
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 05, 2021
      HDFC Bank Customer Care's response
      Dear Customer,

      We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the last four digits of your Credit Card No. and the registered email ID for us to help you with the solution.

      -Anay
      HDFC Bank Customer Assistance
      Dear sir,
      Yesterday I raised a complain and today I recieved a threatening call from your recovery agent. His name was Rakesh Yadav recieved a call from [protected]. Because of this issue I had a panic attack and had to visit emergency medical service. Please look into issue.
      Recieved a threatening call for payment. Threated me to come home and grasp me by Rakesh Yadav phone number [protected]
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        J
        joshilsingh
        Aug 4, 2021
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        Resolved

        Dear HDFC BANK

        You are deducted an amount of Rs 885/- as NTER-BRN CASH CHG INCL GST from my account without my knowledge and I feel this is not right to do so. kindly help

        Name: Joshil
        Sep 5, 2021
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 04, 2021
        HDFC Bank Customer Care's response
        Dear Customer,

        We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern along with the details of the charges. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

        -Anay
        HDFC Bank Customer Assistance
        Dear HDFC

        I hope you will solve the issue at the earliest. kindly check the attached image down below which comprises date and ref id.. 02/08/2021
        INTER-BRN CASH CHG INCL GST 280721-MIR[protected]
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          Mishkaat
          Aug 4, 2021
          Resolved
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          Resolved

          My 1790/- Amount is hold through GEFU. So please I request to you release my Amount is soon possible. This is vest service.
          Thanks
          Parwez Akhtar
          Sep 5, 2021
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 04, 2021
          HDFC Bank Customer Care's response
          Dear Customer,

          We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] ​along with the requested details for us to help you with the solution.

          ​-Anay
          ​HDFC Bank Customer Assistance
          Please un hold my Amount.
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            R
            Ramjaan Traders
            Aug 4, 2021
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            My 1790/- Amount is hold through GEFU. So please I request to you release my Amount is soon possible. This is vest service.
            Thanks
            Parwez Akhtar
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 05, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
            Aug 06, 2021
            Updated by Ramjaan Traders
            Requested details is Rs. 1790/- is hold through GEFU
            Please suggest what should I do.
            Please un hold my Amount
            Thanks
            Parwez Akhtar
            Refrence I'd is 2946167
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              R
              raibinnj
              Aug 3, 2021
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              Resolved

              Not giving NOC

              Address: Thane

              Respected Sir,

              I am Raibin Jose, I had purchased used car from HDFC Bank
              Loan No 47597106, , I am sold my car to other person, and also clear my above loan, but HDFC Bank not giving my NOC, they saying after clear 20% business loan amount, then your get NOC, please help
              Mobile: [protected]...
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              Ramesh C Bhambi
              Aug 3, 2021
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              Resolved

              Address: HDFC Fateh Nagar

              Amount 29.50 is getting deducted with the description NWD DEC CHG (ATM Withdrawal charges) even though my account was opened as salary account and was said there will be no sur charges for any no of withdrawals from ATM other than HDFC. There were no intimation regarding the policy change if any also. This is very bad and unprofessionalism as a reputed worldwide bank shouldn't be doing this.
              Sep 5, 2021
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 04, 2021
              HDFC Bank Customer Care's response
              Dear Customer,

              We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

              -Anay
              HDFC Bank Customer Assistance
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                T
                Tachchi
                Aug 3, 2021
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                I was paid school fees via Gpay
                to kendriy vidyalay sanghtan billdeskpg.[protected]@hdfcbank on 30 july 2021 but yet not credited recipient account so l humble request please give my my money refund Rs.1875. I attached Gpay transaction screenshot.
                HDFC Bank customer support has been notified about the posted complaint.
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                  M
                  Markandeyulu chapala
                  Aug 3, 2021
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                  Resolved

                  I am having NRE account with HDFC bank. when I am trying to pay bills from other consumer websites through internet banking (HDFC bank), I am not receiving any OTP.
                  this was happening from past 12 months and I have raised this concern to my home branch but there is no proper response (since they too don't the technical issue). Even emailed to customer support, there is no proper response even provided more info, they still asking some unrelated questions.
                  Please contact me to this number
                  +[protected]
                  Sep 5, 2021
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 03, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance.
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                    S
                    swathi nekkanti
                    Aug 3, 2021
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                    Address: pedapalaparru village, Mudinepalli Mandal, Krishna Dt, near sivalayam

                    I am an HDFC bank credit cardholder . The bank has auto debited the amount from my credit card number ending with 1384 without my concern. I am not interested in this service and don't want this membership anymore. So cancel the membership and stop debiting the amount asap
                    HDFC Bank customer support has been notified about the posted complaint.
                    Dear Swathi, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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                      Pratik Panchl
                      from Dungarpur, Rajasthan
                      Aug 3, 2021
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                      Resolved

                      When i close credit card on phone but Bank generate bill and not informed me.
                      Sep 5, 2021
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 03, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share with us your complete concern along with the card details. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

                      -Anay
                      HDFC Bank Customer Assistance
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                        H
                        Heena ashish
                        Aug 3, 2021
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                        Resolved

                        Address: 1229 sector 15 panchkula

                        I paid my electricity bill online my payment failed but amount deducted. But I did not get back my refund till now. This transaction was done by me on saturday.pls confirm my refund status.
                        Sep 5, 2021
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 03, 2021
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share your complete concern along with the details of the transaction. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                        -Anay
                        HDFC Bank Customer Assistance.
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                          Rainbow and I will
                          Aug 3, 2021
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                          Is not working and I will be there at like to know if I can think of right now I don't want to be in any of is not any answer from him and he said he would like to know if I can think of right now I am not sure if I can make
                          HDFC Bank customer support has been notified about the posted complaint.
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                            monty121
                            from Noida, Uttar Pradesh
                            Aug 3, 2021
                            Jul 13, 2023
                            This thread was updated on Jul 13, 2023
                            Resolved
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                            Resolved

                            AGGREGATOR EMI - OFFUS with customer knowledge

                            Address: delhi

                            Recently I purchased a mobile worth 26099 and paid amount using hdfc credit card and after 5-6 days they credit the amount and convert it into offus EMI without my knowledge.

                            Purchase date: 27/07/2021
                            AGGREGATOR EMI - OFFUS Date: 02/08/2021

                            I have paid the whole amount the next day after purchasing the mobile but still, they do it. Please resolve it as soon as possible....
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                            57 found this helpful
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                            Ajoy Sahu
                            Aug 3, 2021
                            Resolved
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                            Resolved

                            I cancelled one of my order from Amazon on 03-Aug-2021, I got sms from Amazon that Refund is success, even I got message from HDFC Bank also that "Ur transaction on HDFC Bank DEBIT/ATM Card ending XXXX fr Rs.XX has been credited/reversed by AMAZON on[protected]:13:36:02" but still that money is not been credited to my account at least I can not see from my account statement. Please help
                            Sep 5, 2021
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 03, 2021
                            HDFC Bank Customer Care's response
                            Dear Customer,

                            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                            -Anay
                            HDFC Bank Customer Assistance
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                              Brknbynt
                              Aug 3, 2021
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                              Resolved

                              Amount being debited from my hdfc bank fast tag account even though there is no fast tag present on vehicle. Bank is not cancelling account unless overdrafted amount has been paid. Customer Care support is clueless and giving careless excuses about some chip being installed in car.
                              Sep 12, 2021
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 04, 2021
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

                              -Anay
                              HDFC Bank Customer Assistance.
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                                S
                                Sachin Singh Shekhawat
                                Aug 2, 2021
                                Resolved
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                                Resolved

                                Address: Sikar

                                Please jo bhi mera amount mirevenue hold through gefu m hold h plzzz use refund kre... 🙏
                                Sep 7, 2021
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 04, 2021
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                                -Anay
                                HDFC Bank Customer Assistance
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                                  Khanrockz07
                                  Aug 2, 2021
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                                  Resolved

                                  I have a account with Hdfc Bank. Earlier it was a salary account. Now I switch the company and joins with another one.
                                  I don't know when the salary account changes in the saving account. And charging monthly 600 now the total negative balance is Rs 9267.72.
                                  So either I close my account or any other solutions please suggest me.

                                  Account ID 56813287

                                  Thank you
                                  Sep 5, 2021
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 04, 2021
                                  HDFC Bank Customer Care's response
                                  Dear Customer,


                                  Our sincere apologies for the inconvenience caused to you. We are looking into your query and our official will contact you by August 07, 2021. Request your co-operation and patience in the interim.



                                  -Zubin

                                  HDFC Bank Customer Assistance
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