Claimed

HDFC Bank Complaints & Reviews

2.9
Updated: Dec 9, 2025
Complaints 32881
Resolved
18416
Unresolved
14465
Contacts

File a complaint to HDFC Bank

Having problems with HDFC Bank?

File a complaint and get it resolved by HDFC Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

HDFC Bank reviews & complaints page 975

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
skrai24
from Satwas, Madhya Pradesh
Apr 19, 2018
Resolved
Report
Copy
Resolved

Address: Burhanpur, Madhya Pradesh, 450331

Dear sir,
I want to complaint for hdfc bank employee mr. Chandrapal songara. Who called me yesterday with the telephone no.[protected]. For deposite credit card payment & misbehave with me constantly. I am old customer of hdfc bank & can`t accept this type of behavior. So i am going to close all my account with hdfc bank.

Thanks & regards
Sk rai
[protected]
May 26, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Manoj
HDFC Bank Customer Assistance
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Saam Pc
    from Bengaluru, Karnataka
    Apr 19, 2018
    Resolved
    Report
    Copy
    Resolved

    Address: 560021

    Hi,
    As am account holder with hdfc i have a personal loan and monthly emi is 6836 everymonth am paying the loan on time, my loan i'd is 462 512 44,, so due to bank issue am getting charged twice 704 rs for late payment fee,,, one was on november and hdfc informed they will credit that late payment fee but till i dint rcvd and other late payment fee charged on april due to hdfc issue and also in mail they stated they will waive off and later tell they will not... And also loan executive speaks in as local rowdies way by calling us, as they had given amnt from there pocket... As am genuine customer am paying on time,,, even i can become like cheating customer to them as this is unsecured loan so i can change my number and address too to avoid paying emi... But am not doing that... But this # hdfc people keeping there system issues and charging me late payment fee stating check bounce... As i know i don have mistake on time i have payment... So pls verify and taken action on this... Bank people can't find out biggest cheaters like vijay mallaya,, and blaming us for there bank issues...
    Jun 3, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 20, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    We are working on your concerns vide ref no:[protected] and will get back to you within 4 working days. -Anay

    -Bejoy
    HDFC Bank Customer Assistance
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      Jegan Srv
      from Kurinjippadi, Tamil Nadu
      Apr 19, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: 641014

      Dear hdfc team,
      I have applied for hdfc credit card. I submitted all supportive documents and verification also done from your side. After a week i got a status disapproved. Then i posted a complaint about this status. Later on i was asked to submit rca residence declaration form. That form also i have submitted after this update. Now i still don't get any intimation from your side. Kindly help me with this.
      My application reference number is [protected]s4
      May 25, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 19, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      To enable us process your application for credit card we request you to send completed Residence address declaration form along with residence address proof. You can download the form from the below link. https://www.hdfcbank.com/assets/pdf/RCA_Residence_delcaration.pdf Kindly send the documents to our mailing address mentioned below : HDFC Bank cards Division PO BOX #8654 Thiruvanmiyur P.O. Chennai 600 041

      -Manoj
      HDFC Bank Customer Assistance
      Apr 19, 2018
      Updated by Jegan Srv
      Thanks you so much Manoj sir for the clear cut explanation. I will provide the mentioned documents...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        R
        rohitgirim
        from Patna, Bihar
        Apr 19, 2018
        Resolved
        Report
        Copy
        Resolved

        I have add money (Rs 3000) in mt paytm wallet through credit card and they have return money to bank which is debited from my creditt card. I also received sms that - "ur transaction on hdfc bank credit card ending 0565 for rs. 3000.00 has been credited/reversed by paytmwal1210203 on[protected]:13:12:09". But till now i didn't received in my bank account.
        +1 photos
        May 29, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 19, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        I request you to share your card number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

        -Manoj
        HDFC Bank Customer Assistance
        Apr 19, 2018
        Updated by rohitgirim
        card number- [protected]
        mobile no. [protected]
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajesh krishnakumar
          from Mumbai, Maharashtra
          Apr 19, 2018
          Report
          Copy

          Address: 600002

          I am a HDFC bank credit card holder . The bank has auto debited the amount from my credit card number ending with 6434. without my concern on date:17/04/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rajasingh192080
            from Bengaluru, Karnataka
            Apr 19, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: Bangalore, Karnataka, 560037

            Hi,

            This is raja singh. Email-raja. [protected]@gmail.com, contact-+[protected].

            I have taken a loan amount of 10 laks last month (Loan account number:[protected]. As discussed with the loan processor processing fee will be 0, emi payable will be from month of may with no charges and there is no any hidden charges. Loan amount got tranferred with a deduction of rs16, 300. I discussed with contact person (Priya-+[protected], she told it will be refunded in some day. It is about to complete 1 month, now she has left responding my calls. I called hdfc customer care, i got info, sales manager for this approval is ganapati - [protected] from hdfc. I tried calling multiple times. He didn't pick the call. Even i sent him message no response. Please help me in refunding my amount which was not discussed for loan. Even i got an email for my approval, i clearly replied, process the loan only if it satisfy the promises they had done before loan to process.
            May 29, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 24, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused to you. We understand that our bank official has contacted you and the matter stands resolved to your satisfaction. Please feel free to speak to our Sales Manager Mr. Ganapathy M S on [protected] for any further clarification or assistance.

            -Manoj
            HDFC Bank Customer Assistance
            Apr 26, 2018
            Updated by rajasingh192080
            Hi Manoj,

            Problem is not solved yet. I tried to contact Ganapathy sales manager, he is not picking calls. Please help me in this issue.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              Y
              Yeswanthreddy Kalathur
              from Bengaluru, Karnataka
              Apr 19, 2018
              Resolved
              Report
              Copy
              Resolved

              Website: www.hdfcbank.com/htdocs/common/fastag/contact.html

              I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount). The reference number of the application is hfr047004. I have uploaded signed copy of the final document and rc/aadhaar and since then there is no update.

              There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

              I have been with hdfc for 6 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.

              The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status
              +1 photos
              May 24, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 20, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              Kindly note that TAG for has been dispatched through DTDC courier vide POD number Z53986930 on 19 April 2018.

              -Anay
              HDFC Bank Customer Assistance
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                J
                joeantonmanoj
                from Bengaluru, Karnataka
                Apr 19, 2018
                Report
                Copy

                Address: Chennai, Tamil Nadu, 600056

                Hi team,

                It’s been almost one month no response from payzapp team either through calls or email.

                Still my kyc not yet updated. My funds stuck in payzapp wallet and because of which i am unable to transfer my funds to my bank accounts and now i have asked from bank to bounce fee of 700rs which is unfare.

                I need wave-off for this, please support me.

                Customer id[protected]
                Mobile number - [protected]
                HDFC Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  I
                  ifthikar
                  from Hyderabad, Telangana
                  Apr 19, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Hyderabad, Andhra Pradesh, 500045

                  Two weeks back i got call that i am eligible for hdfc credit card and i applied and verification is done and didnt get any call from hdfc, and i got messaged we have completed all your process and trck your card after 2 days, after 2 days i tracked and it says card has disapproved. I dont know why it has disapproved they did verification at residence and they came to office address and did verification i want to know the reseon why card has disapproved
                  My refe. No. [protected]s3
                  My no.[protected]
                  May 31, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 20, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 business days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

                  Anay,
                  HDFC Customer Service Assistance.
                  Apr 20, 2018
                  Updated by ifthikar
                  thanq anay,
                  it means they come again for reverification or what else .
                  i will be happy if do do such favour to me
                  Verified Support
                  Apr 21, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet internal criteria of the bank.

                  Anay,
                  HDFC Customer Service Assistance.
                  Apr 21, 2018
                  Updated by ifthikar
                  Ok thanq
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    simandeep
                    from Chandigarh, Chandigarh
                    Apr 19, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 160062

                    I am writting this mail behalf of kamaljeet kaur policy numner15895656
                    Kamaljeet kaur is uneducated and she can not read and write english language. So your employee sonia kapoor she misleding to kamaljeet kaur about this policy. We already complaint against her the bank is not taking any action against her, i requested to you take action against her and solve her problum
                    Regards
                    Simandeep singh
                    Kamaljeet kaur
                    125 phase 11 mohali
                    [protected], [protected]
                    May 20, 2018
                    Complaint marked as Resolved 
                    HDFC Life customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 19, 2018
                    HDFC Life Customer Care's response
                    Hi, please note that the customer complaint is already registered by us with SR No. 1-[protected]. Further, the same is being looked into and response shall be sent shortly by us.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Shankar Shihi
                      from Mumbai, Maharashtra
                      Apr 19, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      salary account closure

                      Address: Gurgaon, Haryana

                      Hi,
                      My name is shankar shihi resident of delhi. I had an hdfc salary account opened from the organisation i was working for in summer 2017. Bank account details are a/c no. [protected] cust id no. 73138299, branch - dlf gurgaon, haryana.

                      I have not had any transaction since july 2017 as i had left the organisation. The account balance is (-2750 inr). I started getting emails and phone calls regarding this negetive...
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      R
                      RuchirShah1401
                      from Mumbai, Maharashtra
                      Apr 19, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Mumbai City, Maharashtra, 400059

                      On 18/04/2018, i went to my hdfc branch in marol, mumbai for getting certain bank balance statements. Now, i am an imperia customer, and that comes with a certain expectation that the service would be great.

                      After speaking to my account manager named rohit vishwakarma, i was told there was this woman called nazneen chawda who was supposed to print and sign off on the papers which would take barely 15 minutes. She was busy with some aadhaar card related work and told us to wait for an hour. After i complained to my manager, he told us to wait for 15 minutes. Now, i was being bounced from one placed to another for the first 45 minutes. I went to speak to nazneen and she said it would take another 15 mins. I said i was not leaving the place without taking her to get my work done, where she arrogantly shouted at me blabbering about how she was basically 'obliging' me by doing my work and that she openly told me to wait or go to a nationalised bank if i wanted things to go faster. She said she doesn't care if i am an imperia customer. Basically she doesn't understand how to prioritize her work and how to treat a customer. This was all done in a very harsh tone. I went to a higher-up and complained and despite being called by her superior, she came and did our work at her own sweet time. She claimed that the papers were already ready, but we saw her finding our records and doing all the work at that moment, so she basically lied to our faces. Then the great madam went for lunch, making us wait for another half hour after which she sluggishly did our job, giving all sorts of reasons, like the printer went wrong. The account manager in the meantime is trying to sweet talk us while again reminding how they were 'obliging' us. They always come begging for business but have no intention for providing good service. It took us 2.5 hours to get the entire thing done. Hdfc's marol branch is a horrible place. We weren't asked for water till 2 hrs. No good, proper seating and it's so crammed. Please prevent going here.
                      Jun 5, 2018
                      Complaint marked as Resolved 
                      HDFC Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 20, 2018
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      I am disappointed to hear about your customer experience and apologize for the inconvenience caused. I will be sure to send this feedback to our line of business. Should you have future banking needs, please reach out to us.

                      Anay,
                      HDFC Customer Service Assistance.
                      To the concerned customer service representative,

                      Thank you for the response, but I need more feedback than this, I want some sort of strong disciplinary action taken against these employees as this is an absolutely horrendous way of treating your most premium customers and just conveying the message about a complaint to your higher-ups isn't just enough. Kindly tell me what steps for rectification have been taken.
                      RuchirShah1401's [Complaint's author] reply, May 3, 2018
                      The least I can get is an apology from the bank authorities and the employees.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Abinash Gabil
                        from Agartala, Tripura
                        Apr 19, 2018
                        Report
                        Copy

                        Address: 794110
                        Website: Indian consumer complain

                        I have got a call from this no. [protected] representing herself as hdfc banker of credit card. Telling me to apply credit card which is free of cost on 1/2/2018. After which i do the same by applying through web-form. And before reaching my credit card to the addresed they have deducted of 598.39 on 9/3/2018 and on 448.17 on 6/4/2018 from my main a/c. Which is without my knowledge. Later i had given a complain to branch by then came to know that i had one assist plan. So, i had tried to deactivate my credit card and one assist plan by branch but they given me to call helpline line no. Which is not satisfied at all and am trying almost week to deactivate but in vain. My sincere request to the concern authority to kindly deactivate the aforesaid. Sincerly abinash momin
                        HDFC Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vaishali Chowdhury
                          from Port Blair, Andaman and Nicobar Islands
                          Apr 18, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          cheque book not received

                          Address: Chandigarh, Punjab, 160012

                          This is a very serious issue i am facing as after so many requests still not getting cheque book of my hdfc account. Please look into this matter. I had applied two or even three weeks before and at that time i was told that i will get cheque within three days but still i am waiting for the same. I need this cheque book for an emergency purpose very soon and this kind of delay making me morality down of your customer service....
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          S
                          sudhanva Vedamurthy
                          from Bengaluru, Karnataka
                          Apr 18, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 560076

                          My account has been debited twice with rs.117 for "amb chrg incl gst" on 10 apr 2018 without any prior intimation or alert.

                          Amb chrg incl gst for feb2018-mir[protected]

                          Amb chrg incl gst for mar2018-mir[protected]

                          Its been more than ten years i have been using hdfc account and i was maintaining the min balance till now, only last 2 months i could not.

                          Even i did not get any information or communication on maintaining min balance or before they deduct the money for amb charges.

                          Kindly process the refund for both these debit transactions, as i will maintaining the min balance.
                          Jun 2, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 20, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We understand that our Branch Official has contacted you to address your concerns. Please feel free to speak to Mr. Harsha Rajani on [protected] for any further clarification or assistance.

                          -Anay
                          HDFC Bank Customer Assistance
                          May 03, 2018
                          Updated by sudhanva Vedamurthy
                          Thanks for resolving.
                          May 09, 2018
                          Updated by sudhanva Vedamurthy
                          Again AMB charged still after maintaining minimum balance!!!

                          Sir Thanks for Previous AMB charges reversed (only 300rs reversed out of 354) still ok.

                          But Sir After maintaining the minimum balance in the month of April, still there is AMB charged 177 rs on 08 May 2018.

                          AMB CHRG INCL GST FOR APR2018-MIR[protected]

                          Kindly process the refund for this debit transactions, as i am maintaining the min balance.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            msau
                            from Puruliya, West Bengal
                            Apr 18, 2018
                            Report
                            Copy

                            Address: Jalpaiguri, West Bengal, 735101
                            Website: www.hdfcbank.com

                            I am a salary account holder of your bank as well as a credit card holder.
                            Unfortunately in the year of 2016 dec. I lost my credit card and i immediately
                            Call the customer care and hotlisted my card and they the person promised me that bank issue the new credit card and it will reached by you within 10 working days however there was some amount due on that particular card which i made the payment on 06/06/2017 amount 39 thounsand... After make the payment i called up to the cc dept. And infrom them regarding my payment and they promise me about my new card... But surprisingly till date there is no card received by me till the date.. I have applied for a personal loan in ur bank few days back and bank declined to provide me the the loan due to that credit card and they are in from me there is a overdue on ur credit card for that reason we are unable to provide you the loan...

                            Please resovle this issue and send me a noc regarding that credit card either i will go for a banking ombudsman.. For further clarification... After so many times customer care excutive promised me to provide the noc but they are failed to provide that...
                            Dear Customer,

                            I request you to share your Card No., complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                            -Manoj
                            HDFC Bank Customer Assistance
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              Deep Lahiri
                              from Kolkata, West Bengal
                              Apr 18, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Kolkata, West Bengal, 700102

                              Hi team,

                              The bank has charged me rs 885 for depository charges on demat account which isn't used by me ever. I emailed on 14th april 2018, and received an acknowledgement email with the reference nos - 'hbl=[protected]'.

                              Also it stated that one of your customer executive will contact within 2 working days.

                              Today is wednesday and i am still waiting for your resolution.

                              I want to close the demat account and want my refund asap.

                              Please take care of your customers.
                              Jun 2, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 18, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              We are working on your concern vide Ref ID:[protected] and will revert to you within 3 working days.

                              -Anay
                              HDFC Bank Customer Assistance
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Srihari1431
                                from Hyderabad, Telangana
                                Apr 18, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 500025

                                I have applied for hdfc credit card application no. (Cc[protected] i have gone through all the verification. Their executive has visited to my home and office.. But today wen i saw the status it show my application has disapproved... I want to know what the exact reason application has disapproved for. I have submitted every required document and my application which i've submitted is fulfil... Then why the hell hdfc banking has disapproved my application. I need to know the reason or else i will approach consumer court
                                +1 photos
                                Jun 2, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 27, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We have reviewed your comments and request you to provide us with the previous year ITR from your email id to [protected]@hdfcbank.com and we shall assist you.

                                -Manoj
                                HDFC Bank Customer Assistance
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Rasikbhai Rupavatia
                                  from Surat, Gujarat
                                  Apr 18, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Junagadh, Gujarat, 362220

                                  Sir, i have transfer 2200$ in east west bank manila philippines dated 4april but yet not created in my son's account. L am complaining regularly since 7th april to your employees but nothing is outcome. Please do needful emidietly because my son have no money since feb. And he is in depression and we also. Today my son told me that his bank refunded on 16/4/18 but yet not credited in my account. This is due to mistake in name of beneficiary hope for event solutions. My account no. Is [protected]
                                  May 29, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 23, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We understand that our Bank Official Mr. Yagna Dalsania has contacted you to address your queries and concerns. Please feel free to speak to Mr. Yagna Dalsania on [protected] for any further clarification or assistance.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sonel Singh
                                    from Noida, Uttar Pradesh
                                    Apr 18, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: New Delhi, Delhi, 110044

                                    I have been with your bank since the starting of my career and have my salary account with this bank since then.. Your bank provided me the credit card which was not at all asked by me.. Everytime i have been to your credit card customer service it's amazingly poor.. None of your executives are courteous.. I had to pay the minimum due balance for which your executive was calling regardless of asking if i am free or not.. I have been into this business and i can tell you thats not how customers are supposed to be dealt.. More over she threatened me that she will be sending ppl to my place to collect the money.. May be her name was sakshi.. Over that she said that i shouldn't have used credit card if i don't have the money to pay it back.. If i capability to pay your exaggerated interest then i definitely have the capability to pay the entire amount. And now i will be closing my account with you people because this is something not acceptable.. Your employees don't know how to talk and behave and be professional.. If any action not taken i'll definitely close the account and will take some legal action because you employee has harassed be mentally. I will be posting it everywhere because hdfc sucks.
                                    May 30, 2018
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 18, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    I request you to share your Card No, Caller details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                    -Manoj
                                    HDFC Bank Customer Assistance
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit