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HDFC Bank Complaints & Reviews

2.9
Updated: Nov 26, 2025
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HDFC Bank reviews & complaints page 977

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V
veeresh nayak
from Indore, Madhya Pradesh
Apr 16, 2018
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Address: Raipur, Chhattisgarh

I have purchased and cancelled one item from Amazon on 30th march, amount rs 4199 is refunded by Amazon on 3rd April,
Reference no. [protected].
My credit card no.[protected].
Still IMI continued and amount deducting with interest .
Called Amazon and HDFC customer care and not getting solution.
HDFC Bank customer support has been notified about the posted complaint.
Apr 16, 2018
Updated by veeresh nayak
Please make confirmation call on [protected]
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    PN Manikanta
    from Bengaluru, Karnataka
    Apr 24, 2018
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    Address: 560048

    I am hdfc credit card holder and i loaded 5000 to my payzapp wallet 1-MAR-2018. Before that, I updated kyc with Aadher card and pan card.

    Im not able to use this amount because it says update kyc to load, send money and transfer to account...

    But Already I updated KYC before march . But still it is showing the same issue

    Regards,
    Manikanta
    [protected]
    HDFC Bank customer support has been notified about the posted complaint.
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      P
      Pushparaj Salian
      from Mumbai, Maharashtra
      Apr 16, 2018
      May 4, 2023
      This thread was updated on May 4, 2023
      Resolved
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      Resolved

      si fail due to insuff bal

      Address: Mumbai City, Maharashtra, 400078

      Dear customer care,

      Without any information bank has deducted 236 rs from my account. I want my money back and the reason also why it is deducted.

      Kindly reply as soon as possible

      Hdfc account details :
      Account number : [protected]
      Customer id : 63999160

      Transaction details :
      Reference number : mir[protected]
      Narration : si fail due to insuff...
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      27 found this helpful
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      A
      Azharshaikh2002
      from Mumbai, Maharashtra
      Apr 16, 2018
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400072

      No proper support yet received, tried calling them for and also being on hold for about 4-4 hours no one bothers to take call. Really got disappointment noted for an serivce. If some one got stuck at an certain no is there to help them out. Please try to arrange a call back on my registered number [protected] from hdfc consumer durable loan department wants to know about my pending emi clarification.
      May 28, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 17, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      We request you to elaborate your query, so that we can assist you accordingly. You may write to us at: [protected]@hdfcbank.com and we shall assist you.

      -Manoj
      HDFC Bank Customer Assistance
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        A
        Arunmca.r
        from Hyderabad, Telangana
        Apr 16, 2018
        Resolved
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        Resolved

        Address: 500091

        I have applied hdfc fastag card 28-mar-2018 and i received the card 10-apr-2018 with out any guide line document and activation procedure and important thing is to activate this service we need to have a wallet id but till now (16-apr-2018) i have not received any welcome / activation mail from hdfc bank concern department and during this process i noticed rf id card is coming from hdfc chennai branch envelope but from address is mentioned some third party noida and i don't how they are allowing the third party to use hdfc bank official envelope to unknown service vendors.

        As i am privilege customer for hdfc bank and purchasing some service from hdfc bank they should be transparent to customer with all this details and some procedure to followup this kind of fake service.

        Also, there is one customer care number in hdfc bank site for this fastag service [protected] which is always busy (Fake customer care number).

        Before i had a good impression about this bank but now due to this kind of poor service i am planning to close all my hdfc related service.

        Hdfc fastag application ref number :hfr042097
        May 31, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 16, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

        Anay,
        HDFC Customer Service Assistance.
        Apr 17, 2018
        Updated by Arunmca.r
        Dear Anay,

        I have emailed my query to hdfc.[protected]@sahaj.co.in but there is no response from them and even there is no reply for my email.

        Do you have any other customer care number other than [protected] (Always busy) this to raise my query. Also, i want to know two things one is why this service has no direct support and another one is why HDFC bank is not taking any responsibility.

        Regards,
        R.Arun
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          K
          Kanchan5789
          from Jodhpur, Rajasthan
          Apr 16, 2018
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          Address: Bharatpur, Rajasthan, 321001

          Hello there

          I received sms from hdfc bank few days ago that rs-1399/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
          And who the hell are you to care about me.. I want my money back. Dont dare again to do this. Otherwise i will go to the police and take a legal action against you...

          Please deactivate and refund my money asap
          Name: kanchan kalra
          One assist relationship no: 1771803
          Hdfc credit card no. Xx
          Mobile no: [protected]
          Email : [protected]@gmail.com
          HDFC Bank customer support has been notified about the posted complaint.
          "Dear Customer

          Greetings from OneAssist...!

          We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3091062 & the refund will get processed in 7 working days.

          Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

          Regards

          Sagar

          (Team OneAssist)
          "
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            T
            Tummaln
            from Delhi, Delhi
            Apr 16, 2018
            Resolved
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            Resolved

            Address: 560016
            Website: www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

            Hi,
            I have tried recharging my fastag online but could not succeed. Account status shows "credit freeze" and kyc as not ok. I have already submitted documents and have been using the same since november last year. I can't understand what happened and tried reaching the customer care on the number provided. The number is continuously busy. Please let me know of the alternate ways to contact or raise complaint.
            Thanks,
            Narayana
            May 26, 2018
            Complaint marked as Resolved 
            HDFC Bank customer support has been notified about the posted complaint.
            Verified Support
            Apr 16, 2018
            HDFC Bank Customer Care's response
            Dear Customer,

            Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance

            -Manoj
            HDFC Bank Customer Assistance
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              H
              Hilal Ul Fayaz Yetoo
              from Bandipura, Jammu and Kashmir
              Apr 15, 2018
              Resolved
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              Resolved

              I have been wrongly charged since november 2017, for every month till april 2018 in succession. The transaction never done by me shows m-flipkart-internet pr. This is utter nonsense that i am being charged for something that i don't even know of. The transaction shows every month on 14th, i spent an amount of above 7000 inr on some m-flipkart internet pr with merchant city being something like (P:05, 0003)
              May 30, 2018
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 15, 2018
              HDFC Bank Customer Care's response
              Dear Customer,

              I request you to share your Card number, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

              -Manoj
              HDFC Bank Customer Assistance
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                S
                Sriramr1
                from Cuddalore, Tamil Nadu
                Apr 15, 2018
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                Address: Bangalore, Karnataka, 560070
                Website: fastag.hdfcbank.com/CustomerDetails/Customer_Details

                I am unable to recharge my HDFC fast tag wallet, why this is the case ?i have been using it for the past few months and it has worked well, now it says you have exceeded the limit even when i try to recharge for 100 rs,
                profile shows as credit freeze, what does that mean ? i am not able to reach to customer care also
                +1 photos
                HDFC Bank customer support has been notified about the posted complaint.
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                  V
                  Viruda
                  from Nagram, Uttar Pradesh
                  Apr 15, 2018
                  Resolved
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                  Resolved

                  Dear sir/ mam my account number [protected], i have my account balance 31000 rs, but suddenly my account has blocked not able to make any transaction, i am waiting since last 11 days for operating my account, gone to branch also, they donot respond accordingly, i have credit card whom i have deposit 5400 cash also, still account is not operating, kindly solve issue or i am ready to switch my account with my entire team to other bank as we all are having salary account with ur bank,
                  Hope for quick reply and action
                  Regards
                  Kishor kumar
                  [protected]
                  May 23, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 17, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We note that you seek clarification regarding the lein placed on your account. Hence we request you to contact our Debt management executives at[protected] for further assistance in this regard.

                  -Manoj
                  HDFC Bank Customer Assistance
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                    A
                    Ashish.i
                    from Handia, Uttar Pradesh
                    Apr 15, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110044

                    Hi, 10 days back my account have 10000 balance but now i have rs 0 balance and as per your cce employee he say it’s deduct by loan dept against my two wheeler loan and my amount bounced only two times. According to policy 800 will deduction when bounce payment but around 5500 rupees has been deducted from my account i want my money back on urgent basic because this month my whole salary deducted by hdfc that’s the reason of my struggle

                    A/c [protected]
                    May 31, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Apr 15, 2018
                    Updated by Ashish.i
                    Dear concern,

                    This complaints regarding unnessasary charges in my hdfc credit card this problem phases regularly

                    need to do waiver o[censored]nnessasary charges on urgent basis and fix these issues permanently

                    Thanks
                    Ashish kumar singh
                    Verified Support
                    Apr 16, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    Your email has been received vide ref id[protected] and matter has been referred to concerned branch who will contact you within 4 working days and address the issue

                    -Bejoy
                    HDFC Bank Customer Assistance
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                      G
                      gauravdutta
                      from Delhi, Delhi
                      Apr 15, 2018
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                      Address: New Delhi, Delhi, 110045

                      Dear sir/madam,
                      I'm writing you to complaint about hdfc ergo general insurance company ltd.
                      My car tata tiago was accidented on 21 feb 2018 at 11.30pm and i logged claim request on 22 feb 2018 at 2.00 pm. First customer care executive not listen my problem and not ready to provide road side assistant facility. Second they told me to disconnect call and call again. I have recording and in this problem,,,, and tention,,, may be i'm not sure but as per company (Hdfc ergo) i told him that i was drive the car... (I told them to send me recording but they are not ready and nobody listen my problem) but it's not true and the person who drive the car i submitted him documents.

                      1. Surviour inspection on 22 feb - at 5.00 pm and he mentioned that i'm (Gaurav dutta) present at the time of survey. This is wrong and i was not present at the time of survey. (He is a lier)

                      2. He process my claim and told sab motors tata at hindon airbase to start my work and sab motors started work on my car to repair it.

                      3. Even as per company record (Hdfc ergo) my loan process is completed and i was eligible for calim and claim officer and surviour done it.

                      4. I have a proff of msg which i was got by hdfc ergo that my claim was approve and also i confirmed with customer care also and they also told me everything is ok. And no issue. And car work is start and after complting work your bill will be process.

                      5. Same thing confirmed by the surviour s. K. Sharma.

                      6.in full process from 22 feb to 26 mar i'm not involve in this (Because its a cashless work means company paid bill to direct sab motors) i submitted documents on first day (Nobody told me that my documents was incomplet)

                      7. Main thing is that when i'm not eligible for claim then why claim officer passed my claim and claim process by hdfc ergo. Even they have a record that my calim was passed.

                      8. But suddenly i got a call that i have to submitted my licence. Because as per the record i was driving the car (I dont have documents) even i was not driving the car.

                      9. Main thing is that when i was not eligible for claim then why calim officer and surviour did it ok and why company process my claim, why customer care executive confirmed me that my claim is process, why i got message that my claim of rs.1, 31, 000 aprox is approved.

                      10. Without any confirmation why sab motors mohan nagar started my work and when i told him why you start my work... I was not told you to start it... You told me that my claim is approved and now we start your work.
                      They told me that calim officer mr. Nagesh and surviour s. K. Sharma told them to start work.

                      11. Main thing is that mr. Nagesh tyagi and s. K. Sharma dupe me with the help of sab motors mohan nagar.

                      12. Finally after completing my work hdfc ergo send me a letter that they close my request and i'm not eligible for calim.

                      13. Why they do this with me if i'm no eligible for any type of claim why they told sab motors to start my work... They have to told me that my documents was not complete and i'm not eligible for calim..

                      14. Now its not possible for me to pay amount of rs 1, 31, 000 aprox and hdfc ergo dupe me. They harase me and now my health is not good... Because of tention... B. P. Low problem and my car is on finance and i pay my emi and my car is in sab motors and they told me that i have to submit that amount..

                      15. Who is responcible... Who told to start my work... Who approved my calim... They put me in darkness... Everybody cheated me...

                      16. I dont have any choice... I'm in depression please help me
                      They cheated me... Why why why.. They do this with me...

                      17. Lots of mails and complaint sent by me to cusotmer care and grievance cell but nobody is ready to help me. Even they told me because i dont have car driving licence so they close this claim.

                      18. What is this... Grievance cell dont want to know who is responcible for this because i didnt told them to start my work. First they passed my claim and after bill generate they close my claim.

                      19. Without any verification why they confirmed to sab motors to start my work. Maine thori bola tha kisi ko ki mera kaam start kara do... Pehle hi mana kar dete me gari thik hi nahi krata.

                      20. Ye sab nagesh, s. K. Sharma and sab motors ki mili bhagat se hua or muje isme phasaya gaya hai. Ye sab kuch hdfc ergo ne mere sath cheating ki hai ab vo apne logo ki galti chupa rhe hai.

                      21. Please help me is tarah se hi india me sharif logo ko ye companiya katti hai...

                      22. Please muje insaff dilao. Me kha se bharu is paise ko meeri to gari bhi gyi.. Me apne ko bech bhi du to bhi ye amount pay nahi kar sakta

                      Policy no.[protected]
                      Claim no.: c[protected]

                      Jo chij in logo ne muje ab btai hai vo chij in logo ku muje pehle bolni chahiye thi...
                      HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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                        R
                        Roopesh Kunder
                        from Vasai-Virar, Maharashtra
                        Apr 14, 2018
                        Resolved
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                        Resolved

                        Address: Thane, Maharashtra, 401202
                        Website: www.hdfcbank.com

                        Got an sms,
                        Dear customer mandate reference no. Hdfc[protected] issued to futuregeinlifinscold with value rs 49000.00 and frequency adho is received today for processing.in case of any issue please get in touch with your branch.

                        Please note i have not given any mandate to futuregeinlifinscold. Kindly resolve the issue as soon as possible. As it looks like some fraudster or scamster work. Waiting for quick resolution.
                        May 19, 2018
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 15, 2018
                        HDFC Bank Customer Care's response
                        Dear Customer,

                        I request you to share your account/customer Id, registered contact details and the screenshot of message to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                        -Manoj
                        HDFC Bank Customer Assistance
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                          M
                          Mausumip
                          from Kolkata, West Bengal
                          Apr 14, 2018
                          Resolved
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                          Resolved

                          Address: Khordha, Odisha, 751002

                          On dated 5th march 2018 i have mistakenly transferred rs 60000 from kotak bank to hdfc credit card account number which is not exist/dormant account, but transaction was successful.

                          Last transaction was made on 2013 april.
                          Please kindly cancelled the transaction.

                          Please find the account details:

                          Kotak bank a/c:[protected]
                          Hdfc bank credit card a/c:[protected]
                          Ref no: 86063725
                          Rrn no:[protected]
                          May 21, 2018
                          Complaint marked as Resolved 
                          HDFC Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 16, 2018
                          HDFC Bank Customer Care's response
                          Dear Customer,

                          We observe that we have responded to your e-mail on April 12, 2018 For further clarification we request you to reply to the e-mail received or contact our Phonebanking officers at[protected] in this regard. The reference number for this interaction is [protected].

                          -Manoj
                          HDFC Bank Customer Assistance
                          Apr 19, 2018
                          Updated by Mausumip
                          is thr any updates?CAN YOU PLZ ACTIVATE THE HDFC CREDIT CARD ACCOUNT????
                          Apr 24, 2018
                          Updated by Mausumip
                          is thr any updates?CAN YOU PLZ ACTIVATE THE HDFC CREDIT CARD ACCOUNT????
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                            K
                            kunalkmis
                            from Baragaon, Uttar Pradesh
                            Apr 14, 2018
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                            Address: Gonda, Uttar Pradesh, 271307

                            Sir. City - mankapur, distric - gonda, u.P me hdfc bank ke atm me mera rupeeya fas gaya hai, jo ki atm power supply cut hone se huaa hai .
                            Sir mera name ajay kumar mishra hai mera pnb ka account hai aur
                            account no.[protected] aur debit card no. [protected]
                            hai .
                            Sir mera 4000/- rupeea fasa hai sir plees rupeea vaapas karwa dijiye.
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                              A
                              arbasar
                              from Mumbai, Maharashtra
                              Apr 14, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400003

                              Reference account number [protected]
                              Subject: cheque no. 364183 of rs 5221 returned
                              Dear sir,
                              With reference to the above subject matter i would like to inform you that i had deposited a cheque of rs. 20, 000.00 on 9th april 2018 and same was reflected as closing balance on 12th april 2018.
                              My cheque no. 364183 of rs 5221 returned on 13th april 2018.
                              Regarding the same i went to the branch and met one mr. Nikhil walawalkar, he told me to show him that there is a balance in my account and i showed him the balance from my net banking account, then he asked me to show him the deposit slip which i was not carrying with me. Then he told me that the cheque i deposited was non cts hence it will take a week to reflect the same in my account. Below is the details i have got from my statement.

                              13 apr 2018 i-w chq return-micr cts-mumbai clear [protected] 13 apr 2018 5, 221.00 20, 791.04
                              13 apr 2018 i-w chq return-micr - sbi gic ltd [protected] 13 apr 2018 5, 221.00 15, 570.04
                              12 apr 2018 chq dep - micr - 7 - mumbai clearing [protected] 17 apr 2018 20, 000.00 20, 791.04

                              The person was very rude in behavior and not at all cooperative. Then he informed me that the balance will be credit by evening in my account. You have such a person in your personal banking who does not know the way to talk and answer logically. It is ashamed to have such person in your bank.
                              So now i want to know why the balance was shown as closing balance on the day when my cheque was returned and when the non cts cheques get a week time in clearing why it is still showing the closing balance.
                              I think your staff are also not aware of the banking procedures, and are least bothered for the customers.
                              I request you to kindly look into the matter and take appropriate action. As my cheque was bounced by no fault of mine it was due to your banks fault.
                              I will be forced to take the issue further if not solved at earliest.
                              Thanking you,
                              Yours truly

                              Abdul rab basar
                              May 30, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 16, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              Your email has been received vide ref id[protected] and matter is under investigation. Our branch will contact you within 5 working days.

                              -Bejoy
                              HDFC Bank Customer Assistance
                              Apr 24, 2018
                              Updated by arbasar
                              I have already written to the branch as well, but there is no response from them as well. I think the bank is least bothered about the customers.
                              Regards
                              ARB
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                                S
                                Shilpa Puttaswamy
                                from Mysore, Karnataka
                                Apr 14, 2018
                                Resolved
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                                Resolved

                                Address: Mysore, Karnataka

                                My name is shilpa. I'm a hdfc bank customer. Amb charges are debiting from my account without my notice.in the month of march 3 times amb charges are debited - on 12 march 2018 on the same day two times rs 531.00 & 161.74 & on 28 march 2018 rs 369.24 was deducted.in the month of april dated 10th april 2018 - rs 708.00 has been deducted from my account. This is very hectic without any intimation unnecessarily my amount is being debited. So i am requesting you to refund all this amount to my account. If you are not going to refund my amount i have to close this account for sure & i will do compliant against this to rbi or consumer forum. Really fed-up with this bank request you to kindly get it resolved.
                                Name : shilpa
                                Acoount no : [protected]
                                Branch : mysore

                                Fyi...
                                Balance
                                10 apr 2018 amb chrg incl gst for mar2018-mir[protected]mir[protected] 10 apr 2018 708.00
                                28 mar 2018 amb chrg incl gst for feb2018-mir[protected] mir[protected] 28 mar 2018 369.24
                                12 mar 2018 amb chrg incl gst for jan2018-mir[protected] mir[protected] 12 mar 2018 161.74
                                12 mar 2018 amb chrg incl gst for feb2018-mir[protected] mir[protected] 12 mar 2018 531.00.

                                Kindly help me out... Please
                                May 26, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 25, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We understand that our branch official Mr. S Ashok has contacted you and addressed your query. For further assistance you may contact him on [protected].

                                -Manoj
                                HDFC Bank Customer Assistance
                                May 01, 2018
                                Updated by Shilpa Puttaswamy
                                Hello Sir,

                                Yes, I have spoke to Mr. S Ashok last 15 days back & he said that the problem will be solved within 3 to 4 days but it's already been 15 days over the problem remain the same. As i spoke to him will maintain the minimum balance after crediting the deducted amount . could you please refund entire amount i..e.. Rs .1769.98. immediately . If you are not refund the amt then i have to take further action.

                                Requesting you to help me out ASAP.

                                Regards,
                                Shilpa
                                May 09, 2018
                                Updated by Shilpa Puttaswamy
                                I have requested HDFC bank to refund the deducted ( AMG charges ) amount .as discussed with Mr.Ashok, he said that he got an approval from the manager and they are going to refund the amount within Wednesday (9/5/2018). but they have not yet refund the amount.

                                Again they have debited the AMB Chargers Rs. 531.00 yesterday without intimation . this is really not acceptable . Please refund entire amt including this month deduction . i..e..Rs 1769.98 + 531.00 . .. if you are going to refund the amount then surely I will close my account & do complaint against this with concerned authorities.

                                FYI...find the deduction details as below…
                                10 apr 2018 amb chrg incl gst for mar2018-mir[protected]mir[protected] apr 2018 708.00
                                28 mar 2018 amb chrg incl gst for feb2018-mir[protected] mir[protected] mar 2018 369.24
                                12 mar 2018 amb chrg incl gst for jan2018-mir[protected] mir[protected] mar 2018 161.74
                                12 mar 2018 amb chrg incl gst for feb2018-mir[protected] mir[protected] mar 2018 531.00. 8 May 2018 AMB CHRG INCL GST FOR APR2018-MIR[protected] MIR[protected] 08 May 2018 531.00

                                Please help me out on this ...

                                Regards,
                                Shilpa
                                Jun 11, 2018
                                Updated by Shilpa Puttaswamy
                                Hi,

                                i have not received any updates on this ... nobody is responding to our call from HDFC bank.

                                Please let me out on this..

                                Regards,
                                Shilpa
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                                  R
                                  ruchita dhandhia
                                  from Jaipur, Rajasthan
                                  Apr 16, 2018
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                                  Address: Hisar, Haryana

                                  My self ruchita jain working as an cse in 2010 hdfc bank jindal chowk branch hisar employee code was CR 21708 . Please provide my uan no as soon as possible its urgent for me .i have no complain i just want to know my uan no.so that i can process my pf fund withdrawal process,

                                  THANKS AND REGARDS
                                  RUCHITA JAIN
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                                    N
                                    nikhi727
                                    from Hyderabad, Telangana
                                    Apr 14, 2018
                                    Resolved
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                                    Resolved

                                    Dear hdfc
                                    This is regards to the failure of services promised, i am a regalia card holder and enrolled for glbal value program after thoroughly reading the terms, conditions and eligibility, heres a link of the same https://www.hdfcbank.com/assets/popuppages/global_value.htm?ver=0.[protected]
                                    After making international transactions worth over 3 lakhs in a statement cycle, i was denied yatra voucher, saying my card isnt eligible
                                    Points to note
                                    This program is available for the following retail credit cards - gold, titanium, platinum plus, signature, world, titanium edge, platinum edge, solitaire, solitaire premium, superia, regalia and infinia.
                                    The above paragraph is from your terms and conditions, clearly this amounts to cheating
                                    I hope u take remedial measures or get ready to lose a customer who was loyal&prompt payee for a decade
                                    Dr p amarender reddy
                                    May 7, 2018
                                    Complaint marked as Resolved 
                                    Hi, though got an email after posting on consumercomplaints, that executive was unable to solve the issue either, as a final measure i have written to the senior management [email protected], who unlike the low rung staff werent complete morons and genuinely took an effort to provide me what i was due for, it did take some time but i got what i needed
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 17, 2018
                                    HDFC Bank Customer Care's response
                                    Dear Customer,

                                    we have reviewed your queries and you may look forward to receive a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

                                    -Manoj
                                    HDFC Bank Customer Assistance
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                                      S
                                      Sudipto Guha
                                      from Changanacheri, Kerala
                                      Apr 14, 2018
                                      Resolved
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                                      Resolved

                                      Website: Netmeds.com

                                      Hi,
                                      I made a transaction to netmeds on 31/03/2018 ref no.: 010390 of rs.265 using my debit card and it was csncelled from their end. The refund was not credited back for over weeks and then i got the below after contacting netmeds :
                                      "please check below details with arn no. For your reference.
                                      Nms[protected]a : refund details
                                      Bank id : up2
                                      Merchant id : netmedsml
                                      Payment id :[protected]
                                      Pgi ref. No. : lup[protected]
                                      Ref. 1 : nms[protected]a_[protected]
                                      Ref. 2 : na
                                      Ref. 3 : sudipto
                                      Activity date : 4/4/2018 12:30
                                      Activity amount (Rs. Ps) : 265
                                      Bank status : pending
                                      Status : cancelled

                                      We would request you to kindly enquire with your bank with the given arn number."
                                      Could you please tell me when i will get my refund?
                                      May 17, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 16, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      You are requested to email us at [protected]@hdfcbank.com and share us your mobile number updated in your account, your 14-digit account number and date and amount of the transaction along with confirmation from Merchant about refund processed so that we can check and assist you with your query. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

                                      -Bejoy
                                      HDFC Bank Customer Assistance
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