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HDFC Bank Complaints & Reviews

2.9
Updated: May 26, 2026
Complaints 32952
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HDFC Bank reviews & complaints page 977

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V
vasim ahmad
from Korba, Chhattisgarh
Apr 21, 2018
Resolved
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Address: Bhopal, Madhya Pradesh, 462010

Hi
This is vasim ahmad having saving bank a/c id 60232682
Last 3 time apy has been debited my account without my confirmation even i don’t required such scheme to invents

So why hdfc making fools me very shameless and irrespective job

Kindly stop such thing and revers my last debited three time payment

Last time also debited pm insurance policy without my any conformation
Even branch has been replying that you have been submitted requested, when i told can you tel me what is the mode whether i conform you to proceed such scheme they don’t have any updation just blaming on me it’s being from your side

I not expect such stupid and nonsense thinks with hdfc i also have other bank account but they don’t applied any scheme without my confirmation

Kindly resolve the thing else i will stop and quit my saving account with your bank
Jun 2, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Apr 21, 2018
Updated by vasim ahmad
Kindly resolve as soon as possible
Verified Support
Apr 23, 2018
HDFC Bank Customer Care's response
Dear Customer,

We request you to to visit the nearest HDFC bank Branch and submit a request for Cancellation. The complete address and contact details of our Branches are available on www.hdfcbank.com> Locate Us > Branch & ATM.

-Anay
HDFC Bank Customer Assistance
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    S
    Sakshi Gumber
    from Bengaluru, Karnataka
    Apr 21, 2018
    Resolved
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    Resolved

    Address: 160036
    Website: www,hdfcbank.com

    The hdfc bank service-sect 17 chandigarh is really pathetic. They are making customer fool.in beginning, they are very caring because their intentions are to deceive and after opening account they change their staff within months so that nobody get claimed and new staff protect themselves because they are not aware with your case. I visited the bank just for sip investment but by giving assurance of future they opened my policy account simultaneously even the person came regularly to my work locations with all documents to provide comfort to me that time because they want to trap me. Even, when they opened my account they need minimum balance to maintain it but i was not able to transfer because i forgot my profile password of sbi bank (From here i have transfer money in newly opened hdfc acc) then they send a person with me with official car for immediate nift i was happy that they are very helpful for custome, but the day i opened my account i face difficulty every minute with atm cahrges, maintainance charge, third part transaction charges etc. Today i visited bank then every staff had changed and nobody even going to bother me and if i asked for closing the account they need 500/-rs for closing it. I feel like i should filed a deceive case against this bank.
    Jun 7, 2018
    Complaint marked as Resolved 
    HDFC Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 23, 2018
    HDFC Bank Customer Care's response
    Dear Customer,

    Please mail us at [protected]@hdfcbank.com from your registered email id along with the details of the policy and complete address of the branch or executive details for further investigation. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

    -Anay
    HDFC Bank Customer Assistance
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      O
      ojasvi sancheti
      from Baramati, Maharashtra
      Apr 21, 2018
      Resolved
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      Address: Pune, Maharashtra

      Hi,
      I needed a instant debit card as i have lost mine. I needed it on urgent basis.
      I went to baner branch pune they dont have stock, they said you can get it directly from net banking in two days.
      I went to aundh branch pune they also dont have stock, when i asked them when the stock will come she said it will take 1 or more week. They again said that u can get it in two days from net bancking.
      (Its not possible me to get it by net banking as i was going for training for 2 weeks at diffrent address)
      When i cal customer care they said 7 working days will require

      How irritating, no approprivare information, no instant cards available, what is going on...
      Jun 5, 2018
      Complaint marked as Resolved 
      HDFC Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 21, 2018
      HDFC Bank Customer Care's response
      Dear Customer,

      I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

      -Manoj
      HDFC Bank Customer Assistance
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        S
        SadafFatima
        from Mumbai, Maharashtra
        Apr 21, 2018
        Resolved
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        Resolved

        Address: Thane, Maharashtra, 400612

        I tried withdrawing amount using canara bank atm. Firstly, i was withdrawing through atm but power failure occured at machine and i didn't get the money. Then i tried with other atm machine of canara and get the money. Problem is that i got the withdrawal message twice and my money also got deducted twice. I was expecting that the amount would get deducted once. I am really very worried and i want the refund of my money. I expect that you will try to solve my problem as soon as possible. Please do the needful.
        May 28, 2018
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 21, 2018
        HDFC Bank Customer Care's response
        Dear Customer,

        Please visit the Card issuing bank for further assistance.

        -Anay
        HDFC Bank Customer Assistance
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          D
          Dangers Rawat
          from Delhi, Delhi
          Apr 20, 2018
          Resolved
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          Resolved

          I am totally dissatisfied with hdfc 's services and security system.. I have loads of pathetic experiences with this bank owing to which i am at the receiving end of it.

          Time and again i am being cheated with its services..

          A fraud has withdrawn an amount of rs 12, 000 from my a/c using my cloned debit card. I have no idea where did that fraud get my debit card number and pin from.

          All the complaints, fir have been registered by me also i have the complaint number (Which off course is useless)

          I want my amount as soon as possible and i am not requesting anybody as it is my hard earned money. Moreover it's employees that too of sector 14 gurgaon branch are useless and least interested, and hardly bothered to listen to our complaints..
          To hell with your employees, hire a training manger for them who would train them on how to deal with your customers.

          Please find the attached documents and give me at least a chance to trust you
          My complaint number is - mump[protected]
          Police fir no is 337sp

          Dissatisfied customer

          Sangeeta rawat
          Jun 2, 2018
          Complaint marked as Resolved 
          HDFC Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 21, 2018
          HDFC Bank Customer Care's response
          Dear Customer,

          Our senior management team has received your email vide ref id[protected] and matter is under investigation. Our team will revert to you in 12 working days.

          Anay,
          HDFC Customer Service Assistance.
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            V
            vijaykyadav
            from Adoni, Andhra Pradesh
            Apr 20, 2018
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            Address: Hyderabad, Andhra Pradesh, 500068
            Website: hdfcbank.com

            I had hdfc bank account i have to change sign in bank they repeatedly roamed around 3 days after that 5 days later updated i want sign proof paper for ach updation which i had given cheques to another bank for loan purposes still they not provided any proof i visited bank and roaming like mad person from onemonth they responding towards customers are worst i m thinking that close account in your bank worst service they even not patience... Worst disgusting...
            HDFC Bank customer support has been notified about the posted complaint.
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              P
              Praveen Kumar V.V
              Apr 20, 2018
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              Hi,

              I purchased HDFC fastag few weeks back and have submitted all KYC documents at the time of applying itself.

              But the bank have done a very poor job in creating myaccount, for example my gender is quoted wrongly and atleast the account was working initially.

              Now am not able to recharge the account. It gives me an error stating that "Amount exceeds allowed topup limit."

              I tried calling the customer care number [protected] as mentioned in their website. The number is not working most of the time and say busy when it is working.

              I sent emails to hdfc.[protected]@sahaj.co.in and ashish.[protected]@sahaj.co.in as mentioned in other posts but have not received any response.

              This is very bad service by HDFC bank and I have never expected this from HDFC bank.
              HDFC Bank customer support has been notified about the posted complaint.
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                S
                from Delhi, Delhi
                Apr 20, 2018
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110005
                Website: www.goibibo.com

                On 1st April, 2018 i have made a transaction with HDFC EasyShop Platinum Debit Card (Visa) to book a flight ticket through GoiBibo.com - Transaction Amount was Rs. 17328.00, my amount was deducted from bank but not successfully generated my E-Ticket, I have discussed merchant customer care they said that payment is declined due to gateway error and said that within 2-3 working days payment will automatic credit on my account. After 3 days I have launched a complaint to HDFC bank (Complant No.: 1543484) and submitted documents of Charge Dispute Form signed copy with Bank statement, Merchant email stating non successful transaction and Reference ID etc.

                Now, more than 20 days is over yet not recieved the payment.

                Santhosh Thankappan
                Apr 25, 2018
                Complaint marked as Resolved 
                Not resolved the issues till now
                HDFC Bank customer support has been notified about the posted complaint.
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                  A
                  ajayanju
                  from Delhi, Delhi
                  Apr 20, 2018
                  Resolved
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                  Resolved

                  Address: Indore, Madhya Pradesh, 45607

                  My name is ajaykumar biyani applied for fncr fixed deposit on 22.03.2017. Online net bank and cr 300000 my account no. Is [protected] my maturity date was 25.03.2018. I have not recieved my fixed deposit payment amount. Please see my payment would be made to me and solve my problem as soon as possible.
                  Requested the company to refund the deposit on maturity
                  But till date not refunded sent many e-mails and visited indore vijay nagr branch only formal reply received.

                  Thanks and regards.
                  May 24, 2018
                  Complaint marked as Resolved 
                  HDFC Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 23, 2018
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  On receipt of your post, We had attempted to contact you at the numbers recorded with us. However, we regret to note that our attempts to reach you, did not meet with success. For any further assistance and for all your Banking needs, you may please contact your Branch Manager Mr. Vishal Gupta on [protected] / vishalk.[protected]@hdfcbank.

                  -Anay
                  HDFC Bank Customer Assistance
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                    M
                    Meera Pramod
                    from Bengaluru, Karnataka
                    Apr 20, 2018
                    Resolved
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                    Resolved

                    Today i also report the same issue. Why this has been happing to everyone without any information? I have lost 300 rs on 16 april with the same comment - depository charges.

                    This was a erp account created by my company and these deductions were never informed to me.

                    Pls refund the money which was deducted with any prior information. I'll close this account as i cannot afford to lose my hard earned money.
                    Jun 2, 2018
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 20, 2018
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    The charges levied to your account Pertains to Annual Folio Maintenance charges (FMC) for your Demat account. Service Tax & Education Cess is levied separately. The FMC is levied after giving adequate advance intimation in the billing statement. Effective September 01, 2010 there is a revision in the ‘standard’ tariff with respect to the Annual Folio Maintenance Charges (FMC) from Rs. 500/- p.a. to Rs. 750/- p.a. We have introduced a differential transaction based FMC pricing model. Basis this model, the FMC payable by you would be based on the various slabs applicable to the transactions made in your Demat account. This flexibility will give you an opportunity to reduce the FMC in the subsequent year, basis the level of transactions carried out in the current billing cycle (1 year prior to the levy of FMC). Please feel free to write to us at [protected]@hdfcbank.com for any further assistance/clarification and we shall be glad to assist you.

                    -Anay
                    HDFC Bank Customer Assistance
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                      M
                      Maxon05
                      from Mumbai, Maharashtra
                      Apr 20, 2018
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                      Address: Mumbai City, Maharashtra, 421301

                      Hello,

                      I have saving account with HDFC bank from long time & was maintaining well & credit card was linked with it, Credit card was used & paid timely for some time until i lost job & was not able to pay for some time.

                      My problem is lot of time credit card team transferred credit card negative balance to my saving A/C to recover whatever they can get & it was difficult for me as I didn't had job then I tried closing my saving A/c multiple times but every time they transferred credit card negative balance to my saving A/C & thus I stopped maintaining my A/c now I made settlement for my Credit Card & they completely denied that they cannot reverse negative balance from my saving A/c & asked me to make complain in branch or customer care I called customer care & they didn't helped either & redirected me to Grievvance email id.

                      now I want to get the reverse of negative balance from my saving A/c which which was charged by HDFC bank for non maintenance because of Credit card team.
                      HDFC Bank customer support has been notified about the posted complaint.
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                        A
                        Ama Hnmate
                        from Aizawl, Mizoram
                        Apr 20, 2018
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                        Address: 796001
                        Website: Oneassist

                        I am hdfc bank credit card holder. The bank has auto debited money from my credit card number ending 6036 without myconcern on 20/04/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund the debited amountto my account.

                        Name:lallawmsanga
                        Mobile:[protected]
                        Credit card number ending:6036
                        HDFC Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        Greetings from OneAssist..!

                        We deeply regret for the inconvenience caused to you & appreciate your patience.

                        We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                        Should you require any further assistance, please reach us at[protected].

                        Regards,

                        Riddhi

                        Team OneAssist
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                          A
                          Achari Kutti
                          from Hyderabad, Telangana
                          Apr 20, 2018
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                          Address: YSR, Andhra Pradesh, 516360

                          HDFC fastag
                          My fastag application reference number
                          HFR045855
                          The hdfc bank representative didn’t come till now I have payed my amount till 10 days ago and the message has came HDFC fastag has recharged 100
                          Till now representative is came and Hdfc fastag customer care number is not working properly so please I want fastag as soon as possible please help me...
                          HDFC Bank customer support has been notified about the posted complaint.
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                            J
                            jevee
                            Apr 20, 2018
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                            Address: Tirunelveli, Tamil Nadu, 627751

                            Cancellation of one assist membership
                            I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3264 without my concern on date:03/04/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

                            Oneassist relationship number : 4077603
                            Name :- jeyaganesh
                            Mobile no. :- [protected]
                            Credit card number ending :- 3264
                            HDFC Bank customer support has been notified about the posted complaint.
                            I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 4291 without my concern on date:19/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-
                            Im not intrested in credit card
                            Dear Customer,

                            Greetings from OneAssist...!

                            We deeply regret for the inconvenience caused to you.

                            As per your request, plan has been cancelled vide Service Request number 3092201 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

                            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                            Regards,

                            Riddhi

                            Team OneAssist
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                              A
                              Amol Palyekar
                              from Mumbai, Maharashtra
                              Apr 20, 2018
                              Resolved
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                              Resolved

                              Address: 400068

                              I have failed to repay the personal loan amount 6875 for the month of feb 2018.
                              My march & apr 2018 payment deduct by ecs through successfully but now & i told them that i will pay the back log payment till end of apr 2018 or on till 10th may 2018.
                              But still they sending the persons at my home regular basis. The executive talking to me arrogantly and nonsense things
                              They don't know how to talk with clients.
                              Is it really headche for me. Past 1& half year i have made the payment on regular basis still they call me again and again for 1 back log payment.
                              I will the payment but need time but they don't want to listen at all. They cant understand persons situation,.

                              Just want money, non of the business of clients feeling & situations, they only want money.

                              The all big defaulters are ran away form the country with million rupees but for 1 back log they give me nonsense word.

                              Also they deduct amount from the bank account as they push the loan recover transaction 3 to 4 time in a month, in this i have loss my 2 to 3 thousand rupees.
                              Jun 4, 2018
                              Complaint marked as Resolved 
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 20, 2018
                              HDFC Bank Customer Care's response
                              Dear Customer,

                              I request you to share your complete issue Loan Account No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                              -Anay
                              HDFC Bank Customer Assistance
                              I obtained a Fast Tag via HDFC bank.
                              Now I would like to recharge my Tag.
                              I need to figure out my Wallet ID for creating an account.
                              However, I didn't receive any Welcome email/SMS on my registered email/mobile number.
                              I am trying to contact the HDFC fast tag customer care, but this line is always busy.
                              On 4th I gave all the personal loans application document. But till now I don't get any application number. For that where I want to contact. Bank no not reviving incoming calls. I tryed to call many time. The authorised bank not contacting I dont know about my loan currents status
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                                A
                                Ankitsoni3
                                from Jaipur, Rajasthan
                                Apr 20, 2018
                                Resolved
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                                Resolved

                                On 4th april i was making payment to buy mobile phone on amazon from my hdfc rupay card... And suddenly my transaction was declined and amount[protected] with 100 rupee fast delivery charge) was deducted from my bank account... Then i contact amazon they said your transaction was failed and they asked me revise my payment bcoz they havn't received the amount. They didn't send me any transaction id... But i have refrence id[protected]... I have made lots of call to amazon for they are keep saying your payment was hard declined you will get you balance in 3-5 days automaticly in your bank account if not please contact your bank we have not recevied you money... Your money is safe with bank i filled charge dispute form to bank and they keep telling to wait and no other detail its been 15 days my complain number is 1540389... Its my hard earned money please resolve my problem and get me back my money...
                                May 22, 2018
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 20, 2018
                                HDFC Bank Customer Care's response
                                Dear Customer,

                                We note that the transaction is reversed to your account on April 16, 2018. Please login to your account online and verify the same.

                                -Manoj
                                HDFC Bank Customer Assistance
                                Apr 20, 2018
                                Updated by Ankitsoni3
                                It was refund of the phone which i ordered on revise payment and got the faulty product and return it and got refund on 16th april ...my concern of complain was about 33099 not 32990. I have also mentioned reference number in my complaint above I am going to add photo of my passbook as you can see i have made two transaction on amazon mumbai on 4 april..i will also add screenshot of refund on amazon

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                                  A
                                  ankitsoni
                                  from Jaipur, Rajasthan
                                  Apr 20, 2018
                                  Resolved
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                                  Resolved

                                  On 4th april i was making payment with hdfc rupay card to buy oneplus 5t phone on amazon but suddenly i got mail and sms that your payment is declined and revise your payment. My payment was worth 33099 including fast delivery charge. Next day i instantly filled charge dispute to bank and i got complaint number 1540389. I also submitted my document to online hdfc support its been 15 days i have received my amount yet. Its big amount and hdfc keep telling me to wait for update.
                                  May 22, 2018
                                  Complaint marked as Resolved 
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 20, 2018
                                  HDFC Bank Customer Care's response
                                  Dear Customer,

                                  We note that the transaction is reversed to your account on April 16, 2018. Please login to your account online and verify the same.

                                  Anay,
                                  HDFC Customer Service Assistance.
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                                    R
                                    rahul gagneja
                                    from Delhi, Delhi
                                    Apr 20, 2018
                                    Resolved
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                                    Resolved

                                    Address: Fatehabad, Haryana, 125050

                                    Hlo
                                    Mne 12/04/2018 ko 200rs payment ki fastag ki dublicate copy ki fir bhi mere pass abhi tkk copy na aa payi h
                                    Kya meri koi problem solve krwa skta h ya m kisi or bank se new fastag apply kru mne coustemer case bht baar contact krne ki koshish ki fir bhi call nahi mil rhi h
                                    My name rahul gagneja
                                    Contact [protected]
                                    Email [protected]@gmail.com
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    Dear Customer,

                                    Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance.

                                    -Anay
                                    HDFC Bank Customer Assistance
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                                      C
                                      chitrarasan1985
                                      from Chennai, Tamil Nadu
                                      Apr 20, 2018
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600033

                                      I have applied the fast tag (2 cards) and still have not received any for the same.
                                      Vehicle number :tn09bl7674 and tn09cb6600
                                      My customer id :[protected] in name of v. Jyothihariprasad
                                      Mobile number :[protected]

                                      I am trying to reach to call customer service – for last 3 days but no one is answering and ends up with busy.

                                      Feel bad as i should have opted for icici as they are having good support.

                                      Also raised service request in the portal but no action for 2 days.
                                      May 24, 2018
                                      Complaint marked as Resolved 
                                      HDFC Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 20, 2018
                                      HDFC Bank Customer Care's response
                                      Dear Customer,

                                      Please email at hdfc.[protected]@sahaj.co.in or reach Fastag Team directly at [protected] & [protected] for better assistance.

                                      -Anay
                                      HDFC Bank Customer Assistance
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                                        S
                                        satisan
                                        from Ahmedabad, Gujarat
                                        Apr 20, 2018
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                                        Address: Ahmedabad, Gujarat, 380058

                                        Dear sir,

                                        I have one philips carbon share in my account. Purchase 1527 per share... According to the market updown... The share price was till two days before 1185 per share... Today i checked in the hdfc web site and shows that the rate is 236 and qty 5. Total cost is only 1180 only.. Its disturbed the customer.. Kindly revert back what happened with me.. Kindly check and confirm...
                                        HDFC Securities customer support has been notified about the posted complaint.
                                        19th Apr'18 was the Ex-date towards the corporate action of Stock Split from Rs.10/- to Rs.2/-.
                                        Hence your 1 share converted into 5 shares of holdings & as process on Ex-date the mkt price reduced basis the ratio decided on corporate action.
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