HDFC Bank Complaints & Reviews

I applying a loan at your organisation which is balance transfer from sbi dated 22/12/17. Name of correspondent is goutam chandra das.15/03/18 your sales agents mr. Amit kr pathak inform me via mobile and via email on 22/03/18 my loan a/c close due to technical problem and sending all my document and total amount refund via courier within 7-10 working days. Your hdfc team not cooperation with me. Still now one months gone. Please solve my problem as early as possible.

A few days later i paid two times processing charge for my disbursement of home loan. While i paid my processing charge earlier for taking this loan. Initially my agent mr. Amit sapkal (Hdfc sales navi mumbai branch) took that amount for processing the home loan sanction. He created a file for kolkata and cut the amount for this but before sanction he cancelled the file and created the new one for mumbai but the processing charge amount did not transfer the new one. For this issue i visited several times at panvel branch and requested saniya rumane (Panvel branch) to solve the issue. Every time she assured me she will solve the issue but she did not till my disbursement date. So i paid my processing charge again during my disbursement. Is this your serve process?? Is this possible to get back my money in my account?? I am very disappointed.

I have not received the updated credit card send to me in my old address. So as per the introductions from the customer care executive i have dropped a letter in west patel nagar branch for changing my address and to send the new credit card on new address. But even after two weeks there is no reply received back. Even not able to talk to customer care executive.

Hi,

My credit card was charged with membership fee for one assist without my consent. I have just found out from credit card statement about the management fee for one-assist. As per my knowledge, I have not provided any written consent to one-assist.

One-Assist Membership id: 1930125

Please revert the credit card transaction and un-subscribe me from this service.

I was charged by a merchant twice when i only used my card once. Money was deducted from my account and it was on three transaction for a total of rs. 2100/- dispute was filed with the bank on march 7 and it's almost end of april there is no credit being issued by the bank when i called the bank on 27th march they informed me that the dispute is completed and the amount will be credited but since then i have been getting a run around and when i called today i was informed by a specialist that it will be credited by eod but i don't see any credits...

My food card {[protected]} was damaged, so i applied for a new food card and i have been issued with a new food card {[protected]}. I have marked the old card as hotlist damaged.

Can you please transfer the money from the old card {[protected]} to the new card {[protected]}.

Dropped the mail to foodcardsupport. [protected]@hdfcbank.com; & prepaidcards. [protected]@hdfcbank.com;

But no response

Dear Sir

I have get two-wheeler loan no 2007 through centurion bank begumpet Hyderabad branch. Completed the two-wheeler loan, after completion of my loan I have received the original RC book from bankers. that time they have told me NOC send through by courier but till now I have not receive the NOC

We need the NOC How to proceed further

with regards

Omna bath
[protected]
[protected]@gmail.com

On dated 5th march 2018 i have mistakenly transferred rs 60000/- from kotak bank to hdfc credit card account number which is not exist/dormant account, but transaction was successful.

Last transaction was made on hdfc credit card on 2013 april.

But unfortunately i am regularly follow up customer care, hdfc bank but no one is helping me out how can get my money.

Please kindly help me out. Its more than 50 days but i am not getting any respond from the bank end.

If the account was dormant how money get deducted from kotak bank.

Within 2 working day money should be revert back.

Dear sir/ madam. I applied for hdfc credit card 2 times. First time i applies through online application and i submitted all the documents. But next day i got the email that my credit card is rejected for some of bank internal plocies.
Now again i submit the application for credit card through hdfc bank brank in mukerian. I submit all the documents to the hdfc empolye i submit my all years itr with cumputation chart. My last itr i filled is approx 3, 50000rs.. After submitting the application through my home branch i got text verification on my mobile i submit that. Now last day i got the text that my application process is completed please check after 2 days. I fulfill all the requirements for eligibility cretia to gt hdfc credit card. I want to request to bank after 1st rejection now please approve my credit card application. Because i have 837 credit scores and i already have axis bank credit card with 40000rs limit. Please approve my hdfc credit card because i fulfill all the requirements. My application refrence no. Is [protected]cq.

Dear consumer forum.

I have purchased fastag from hdfc bank on 24th january 2018.

I received my fastag on 5th february 2018 at 18:15 (Kindly see attached courier tracking page part 1 and part 2).

I have been charged rs. 60 for transaction at anewadi toll plaza on 5th february 2018 at 06:01 (Kindly see attached screen shot of transaction).

This matter has been already discussed with hdfc customer care person (Mr. Aakarshan sharma) and he agrred that it was due to scanning of tag during transit through courier service and he promised me that i will get my refund witihin 15 days.

But till today even after 2 months i havent received the refund. Now when i am calling customer care service they are not able to help. So i am writing here.

Please help me to get out of this as soon as possible.

My fastag details are as follows:

My name: somnath mallikarjun matule
Reg mobile no: [protected]
Customer id:[protected]
Wallet id: [protected]
Vehicle reg no: mh50a6965

I have requested for a home loan balance transfer from can fin homes to hdfc home loan and submitted all the legal and required document. My loan got approved and legal was pending. I sent many reminders and asking for the status. There was no proper response from the bank side. I have paid an amount of 11500 for the processing and legal fees which never happened. I do not expect this from a reputed bank. Please return back my amount. My existing bank has already reduced the interest rate.

Hdfc bank was holding my amount for a long period and they have to pay me bank without reducing a single rupee.

Please see the below detailed on mails.

Re: [id:4232805][ref no:[protected]] loan_disb
Inbox
X

Hdfc customercare
29/10/2017
To me
Dear mr v s santhosh,

Thank you for posting your query on website.

Query :

I got approval for the home loan application #[protected]. I need assistance for the disbursal of the amount.

Answer :

The selected property in the project is pending for approval with us. Pl arrange to submit pending legal and technical documents to process. On clearance from both teams, we would be able to proceed with disbursement

Please do not change the subject line. Kindly mention your loan account number on all correspondence with hdfc ltd. For prompt response.

Santhosh sandy
29/10/2017
To customercare
What documents is required... I have already submitted the technical details booklet to the field person

Regards,

Hdfc customercare
29/10/2017
To me
Dear mr v s santhosh,

Thank you for posting your query on our website.

Query :

Answer :

Legal and technical documents shall be communicated over email from our team/ by mr. Manjunath in a couple of days. Pl be in touch

Please do not change the subject line. Kindly mention your loan account number on all your correspondence with hdfc ltd. For prompt response.

From : "hdfc customercare"
To : santhosh sandy
Replay to :
Date & time : sun oct 29 12:41:02 ist 2017
Subject : re: re: [id:4232805][ref no:[protected]] loan_disb

What documents is required... I have already submitted the technical details booklet to the field person

Regards,
Santhosh

On oct 29, 2017 10:41 am, "hdfc customercare" wrote:
Dear mr v s santhosh,

Thank you for posting your query on website.

Query :

I got approval for the home loan application #[protected]. I need assistance for the disbursal of the amount.

Answer :

The selected property in the project is pending for approval with us. Pl arrange to submit pending legal and technical documents to process. On clearance from both teams, we would be able to proceed with disbursement

Please do not change the subject line. Kindly mention your loan account number on all correspondence with hdfc ltd. For prompt response.

Santhosh sandy
17 jan
To customercare
Hi,

I have not got any updates. Please update asap
Regards,
Santhosh

From : "hdfc customercare"
To : santhosh sandy
Replay to :
Date & time : sun oct 29 12:41:02 ist 2017
Subject : re: re: [id:4232805][ref no:[protected]] loan_disb

Hdfc customercare
17 jan
To me

I got approval for the home loan application #[protected]. I need assistance for the isbursal of the amount.

Answer :

The selected property in the project is pending for approval with us. Pl arrange to submit pending legal and technical documents to process. On clearance from both teams, we would be able to proceed with disbursement

Please do not change the subj
Thank you for posting your query on our website.

Query :

Answer :
Pl be in touch with mr. Manjunath on legal and technical queries for the project to arrange for pending documents

Please do not change the subject line. Kindly mention your loan account number on all your correspondence with hdfc ltd. For prompt response.

From : "hdfc customercare"
To : santhosh sandy
Replay to :
Date & time : wed jan 17 13:48:05 ist 2018
Subject : re: re: re: [id:4232805][ref no:[protected]] loan_disb

Hi,

I have not got any updates. Please update asap
Regards,
Santhosh

On 29 october 2017 at 14:15, hdfc customercare wrote:
Dear mr v s santhosh,

What documents is required... I have already submitted the technical details booklet to the field person

Regards,
Santhosh

On oct 29, 2017 10:41 am, "hdfc customercare" wrote:
Dear mr v s santhosh,

Thank you for posting your query on website.

Query :

I got approval for the home loan application #[protected]. I need assistance for the disbursal of the amount.

Answer :

The selected property in the project is pending for approval with us. Pl arrange to submit pending legal and technical documents to process. On clearance from both teams, we would be able to proceed with disbursement

Please do not change the subject line. Kindly mention your loan account number on all correspondence with hdfc ltd. For prompt response.

Thank you for posting your query on our website.

Query :

Answer :

Legal and technical documents shall be communicated over email from our team/ by mr. Manjunath in a couple of days. Pl be in touch

Please do not change the subject line. Kindly mention your loan account number on all your correspondence with hdfc ltd. For prompt response.

From : "hdfc customercare"
To : santhosh sandy
Replay to :
Date & time : sun oct 29 12:41:02 ist 2017
Subject : re: re: [id:4232805][ref no:[protected]] loan_disb

What documents is required... I have already submitted the technical details booklet to the field person

Regards,
Santhosh

On oct 29, 2017 10:41 am, "hdfc customercare" wrote:
Dear mr v s santhosh,

Thank you for posting your query on website.

Query :

I got approval for the home loan application #[protected]. I need assistance for the disbursal of the amount.

Answer :

The selected property in the project is pending for approval with us. Pl arrange to submit pending legal and technical documents to process. On clearance from both teams, we would be able to proceed with disbursement

Please do not change the subj

Santhosh sandy
17 jan
To customercare
Mr. Manjunath never pick my calls.. Please arrange a call

Date & time : wed jan 17 13:48:05 ist 2018
Subject : re: re: re: [id:4232805][ref no:[protected]] loan_disb

Hi,

I have not got any updates. Please update asap
Regards,
Santhosh

On 29 october 2017 at 14:15, hdfc customercare wrote:
Dear mr v s santhosh,

What documents is required... I have already submitted the technical details booklet to the field person

Regards,
Santhosh

On oct 29, 2017 10:41 am, "hdfc customercare" wrote:
Dear mr v s santhosh,

Thank you for posting your query on website.

Query :

I got approval for the home loan application #[protected]. I need assistance for the disbursal of the amount.

Answer :

The selected property in the project is pending for approval with us. Pl arrange to submit pending legal and technical documents to process. On clearance from both teams, we would be able to proceed with disbursement

Please do not change the subject line. Kindly mention your loan account number on all correspondence with hdfc ltd. For prompt response.

Thank you for posting your query on our website.

Query :

Answer :

Legal and technical documents shall be communicated over email from our team/ by mr. Manjunath in a couple of days. Pl be in touch

Please do not change the subject line. Kindly mention your loan account number on all your correspondence with hdfc ltd. For prompt response.

From : "hdfc customercare"
To : santhosh sandy
Replay to :
Date & time : sun oct 29 12:41:02 ist 2017
Subject : re: re: [id:4232805][ref no:[protected]] loan_disb

What documents is required... I have already submitted the technical details booklet to the field person

Regards,
Santhosh

On oct 29, 2017 10:41 am, "hdfc customercare" wrote:
Dear mr v s santhosh,

Thank you for posting your query on website.

Query :

I got approval for the home loan application #[protected]. I need assistance for the disbursal of the amount.

Answer :

The selected property in the project is pending for approval with us. Pl arrange to submit pending legal and technical documents to process. On clearance from both teams, we would be able to proceed with disbursement

Please do not change the subj

Santhosh sandy
7 feb
To primebanking
Hi nandini,

As discussed this balance transfer has not happened inspite of getting the approva. Ls
The person who was dealing with me is manjunath-[protected]. Please check with it and let me know if this will happen.
If not atleast return my amount paid.

Regards,
Santhosh

Hdfc customercare
11 feb
To me
Dear mr v s santhosh,

Thank you for posting your query on website.

Query :

I got approval for the home loan application #[protected]. I need assistance for the disbursal of the amount.

Answer :
Pl reach out to mr. Manjunath/ our panel advocate for legal documents pending for the property to obtain legal clearance

Santhosh sandy
14 feb
To usharanim, customercare
Hi is this transfer happening... Manjunath asked me to mail you...

Regards

Santhosh

On feb 11, 2018 15:25, "hdfc customercare" wrote:
Dear mr v s santhosh,

Thank you for posting your query on website.

Query :

I got approval for the home loan application #[protected]. I need assistance for the disbursal of the amount.

Answer :
Pl reach out to mr. Manjunath/ our panel advocate for legal documents pending for the property to obtain legal clearance

Please do not change the subject line. Kindly mention your loan account number on all correspondence with hdfc ltd. For prompt response.

Santhosh sandy
20 feb
To customercare, usharanim
I have not received any updates and i don't see any progress... If it's not happening please return back my money... If i don't get reply within a day then i have to take actions...

Manjunath never pick calls...

On feb 14, 2018 16:21, "santhosh sandy" wrote:
Hi is this transfer happening... Manjunath asked me to mail you...

Regards
Santhosh

On feb 11, 2018 15:25, "hdfc customercare" wrote:
Dear mr v s santhosh,

Thank you for posting your query on website.

Query :

I got approval for the home loan application #[protected]. I need assistance for the disbursal of the amount.

Answer :
Pl reach out to mr. Manjunath/ our panel advocate for legal documents pending for the property to obtain legal clearance

Please do not change the subject line. Kindly mention your loan account number on all correspondence with hdfc ltd. For prompt response.

Santhosh sandy
22 feb
To ravalnath, customercare, usharanim
Hi mr. Ravalnath,

I have been sending continuous mails regarding the balance transfer. I never received proper response. Either you give me a proper update or i have to take severe actions.
I'm very much disappointed.

Give me a proper update or return back my money...

On 20 february 2018 at 19:29, santhosh sandy wrote:
I have not received any updates and i don't see any progress... If it's not happening please return back my money... If i don't get reply within a day then i have to take actions...

Manjunath never pick calls...

On feb 14, 2018 16:21, "santhosh sandy" wrote:
Hi is this transfer happening... Manjunath asked me to mail you...

Regards
Santhosh

On feb 11, 2018 15:25, "hdfc customercare" wrote:
Dear mr v s santhosh,

Thank you for posting your query on website.

Query :

I got approval for the home loan application #[protected]. I need assistance for the disbursal of the amount.

Answer :
Pl reach out to mr. Manjunath/ our panel advocate for legal documents pending for the property to obtain legal clearance

Please do not change the subject line. Kindly mention your loan account number on all correspondence with hdfc ltd. For prompt response.

Hdfc customercare
26 feb
To me
Dear mr v s santhosh,

Thank you for posting your query on website.

Query :

I got approval for the home loan application #[protected]. I need assistance for the disbursal of the amount.

Answer :

We are awaiting for legal queries and shall have the same resolved at the earliest

Santhosh sandy
27 feb
To customercare
By next month my existing bank is reducing the interest rate to 8.35%. Why should i pay and do balance transfer. Its been 6 months and i have been paying the interest. It is better to cancel this and return back my amount.

On 26 february 2018 at 11:41, hdfc customercare wrote:
Dear mr v s santhosh,

Thank you for posting your query on website.

Query :

I got approval for the home loan application #[protected]. I need assistance for the disbursal of the amount.

Answer :

We are awaiting for legal queries and shall have the same resolved at the earliest

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 8834 without my concern on date:20/04/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number : 1946948
Name :- satish kumar
Mobile no. :- [protected]
Credit card number ending :- 8834

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 5170 without my concern. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-

Oneassist relationship number : 1923962
Name :- puneet bharwal.
Mobile no. :- [protected]
Credit card number ending :- 5170

Hi

I applied flr hdfv credit card two times, both got disapproved without any reason. I have 20k salary and 789 cibil score.. Please let me know the reason or send my card.. Here is my app no: [protected]s1. My contact no [protected]. I have waited more than 6months fof this cc.. Where u get icici card within 2 weeks.. Hdfc should improve their service and help with customer problems..

My salary account (In hdfc bank) was created in my first company, so once i left the company and joined somewhere else i had to open another salary account. Now my salary account in hdfc bank has been converted to savings account (Without informing me or warning me) few month back i had called customer care and raised a request to close my account as i did not want to use the account and they did say that they will follow up with the request and close the account. And i got the same reply when i went to hdfc bank tilak nagar branch thrice. After that i never logged in to my account through net banking. Yesterday i received a call from one of the executive who informed me that i have -6000 balance due to non-maintenance of the account. I request you to please take action against this bank.. Thay have no right what so ever to do whatever they want without informing the customer

Dear Concern,

I have noticed a withdrawal amount of Rs.15, 455.90 charges with the "narration 3944715 loan manual hold charges". What does it mean? Why the deduction and on what basis it is calculated? Please can you brief the above deduction.

Regards,
Srinivas Ullenga

Dear sir/madam,
this is Ramesh Sandu, Faculty at Matrix College, Guntur. i had applied a personal loan on 12 th april with loan no. 56524333. but, still now it is not approved. All verifications including Bank Statement also completed but still no response from your bank. i am an existing customer to your bank from 2007. i had taken the SM contact No. by your customer care and spoke with Mr. Raghavendra, SM at guntur location and didnt get any proper information and response. I didnt seen an arrogant and irresponsible person at your bank in these 10 years. even i had a CIBIL score for 813 while getting at bank bazaar, i need to know the reason for why i didnt get the loan?

I have the worst and worst experience with this bank. No professionalism no follow ups and no care . It was my first and last interaction with this bank. I would never ever recommend to anyone for any kind of service.

Staff dsnt know the process of car loan file. They use to make you fool and they have wasted my almost 20days without any reason and none of staff are not even bother to follow up the case. I called them plenty if times. I am totally hopeless and fed up .
Pathetic service!

I have already complaint for this company regarding a fraud they are conducting, i have bought 2 iphones on hdfc credit card on no amount, as i started those instalments they started my hdfc ergo policy without my permission and then gave me 10-12000 bill every month where my amount should be of 6300 now even after cancellation of that policy they are not refunding my amount taken by fraud and still they are giving me bill of 9000 per month without any details,
Is this just and fair?
I am fed up with this fraud please help me so that i can sue these people

I have applied loan in HDFC bank for 300000 and then it was processed with wrong entry of my name in records even though all the documents have correct information. Because of this, my ECS got rejected which in turn affecting my CIBIL Score. I decided to take a top up on the same loan. I have applied for 12.55 Lakhs and tenure as 60 months. But without any call confirmation, my loan got processed for 36 months of tenure.