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Honda 2 Wheelers India Complaints & Reviews

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Updated: Nov 29, 2025
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P
Prabhakar.m
from Hyderabad, Telangana
Jun 14, 2015
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Address: Hyderabad, Andhra Pradesh

I purchased Honda dream motorcycle on 23rd August 2014 at Auto fin Nagolu branch, not completed one year the vehicle has done 3rd servicing at Adi motors Hayathnagar, RR district Hyderabad 4 months back, yesterday I have given for 4th servicing(free servicing) at same adi showroom but they charged full amount ie Rs.761/-instead of Rs.248/.(oil changes Rs.248/.& labour charges 513/-) I think it is highly irregular.The vehicle also given within stipulated time, so kindly settle the matter immediately and tell them to refund the amount what I am eligible Thanking you PRPRABHAKAR.M MANAGER, APGV BANK, REGIONAL OFFICE.
Honda 2 Wheelers India customer support has been notified about the posted complaint.
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    vj pandey
    from Indore, Madhya Pradesh
    Jun 9, 2015
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    Address: Bhopal, Madhya Pradesh

    We have book a activa honda 3g for Rajpal honda zone II mp nagar Bhopal, we talk to MR awasti purchased a active honda with accessories it ok at the time Mr awasti he said no sir I have sale a active honda with accessories, we have booked another one scooter, big company honda but dealers service not good, we are in the future not purchase the honda vechicle s regards vijay pandey [protected]
    Honda 2 Wheelers India customer support has been notified about the posted complaint.
    Jun 09, 2015
    Updated by vj pandey
    We have book a activa honda 3g for Rajpal honda zone II mp nagar Bhopal, we talk to MR awasti purchased a active honda without accessories it ok at the time Mr awasti he said no sir I have sale a active honda with accessories, we have booked another one scooter, big company honda but dealers service not good, we are in the future not purchase the honda vechicle s regards vijay pandey [protected]
    they agree to give vechilce with out accessories
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      M
      muralinanthu
      from Karaikkudi, Tamil Nadu
      Jun 4, 2015
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      Address: Sivaganga, Tamil Nadu

      i bought honda activa 3g in madagupatti show room, (karaikudi branch) on 25-march-2015. now the problem is i never get my registration number and also not never getting call from the dealer, i call him daily, but he did not replied well, so i directly go that show room .that always closed. so consiter my conversion and take action.
      Honda 2 Wheelers India customer support has been notified about the posted complaint.
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        praneeth thangalapally
        from Hyderabad, Telangana
        Jun 3, 2015
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        Address: Warangal, Andhra Pradesh

        some unknown person has used my number in Quickr by posting an Fake Ad. I'm getting disturbed with wrong calls.my contact number:[protected] .so please delete this Ad as soon as possible.we need quick response as we have already posted complaints regarding this ad, but there is no response..so please remove the ad. Location: kazipet, Bikes&Scooters
        +1 photos
        Honda 2 Wheelers India customer support has been notified about the posted complaint.
        some unknown person has used my number in Quickr by posting an Fake Ad. I'm getting disturbed with wrong calls.my contact number:[protected] .so please delete this Ad as soon as possible.we need quick response as we have already posted complaints regarding this ad, but there is no response..so please remove the ad.
        Location: kazipet,
        Bikes&Scooters
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          A
          a more
          from Mumbai, Maharashtra
          Jun 3, 2015
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          Address: Nagpur, Maharashtra

          Hi, I am writing on behalf of my father Mohan J More from Nagpur. Writing against to complain against Manager Mr.Santosh Chopde and sales representative Ms.Sneha Mishra from Tajshree Honda Pvt Ltd, Deonagar, Nagpur (Auth Dealer for Honda 2 Wheelers). My father Mohan More is 63 years old and recently on 31st March we purchased a Honda Activa from this showroom.At that time Ms.Sneha Mishra had asked him to submit orignal House agreement and Police verification certificate for registration of vehicle. My father offered to provide an attested photo copy but she insisted on the originals stating that the same would be returned. Yesterday my father went to Tajshree Honda Pvt ltd and requested Ms.Sneha to give the documents back as they were originals. She informed that there is no way that my father can get the same back as they had been disposed/submitted. When my father tried to explain that tyhey were originals and that the same can be mis used she started shouting and even her manager Mr.Santosh Chopde got involved and both of them pressurized my father by screaming on him that it is his mistake that he gave originals and they cannot give them back and almost threw him out of the showroom when he insisted that the originals can be used for fraudulent activity such as applying for loans/credit cards etc. My father was Govt emp and retired as a class 2 officer and he is 63 years old and understands what is right and what is wrong. Only because the showroom insisted the originals be given hence he had to give in to the request or else he would have never done the same. When he came back home he was in a disturbed state because of the way he was treated and had to be asked to rest as his blood pressure had shot up unrealistically. The type of attitude that was thrown at him and the way the employees behaved was very wrong. I anyways don't believe in Honda and have been with Bajaj since I bought my first bike but he choose to opt for Honda who eventually delivered pathetic customer experience know that they are just authorized dealer of yours but they are your face. Your brand value increases or decreases because of such people. We are customers and need a little respect. Simple comparison can be done as to remeber the day when father stepped into that showroom and the way he was treated as he was buying a new vehicle they all were well mannered and proactive and sweet talking...Now that the vehicle was sold and they achieved their target they spoke to him rudely and forgot all customer service ethics. Remember sir one time sale does not help a company grow. Its continuity of business and the trust factor created in customers who then spread the word.. After writing this long email you can guess what we are going to say about Honda motors now. I request the issue at least be acknowledged and the Honda Employees reprimanded for their mistakes and assurance taken from them to not repeat the same mistake with other customers as if I would have been in Nagpur would really given them a piece of my mind and made them apologies to my father. Also I need assurance that the originals submitted have not been/will not be used for any sort of fraud. Regards, Amit More. [protected]@yahoo.com Cell# (Please acknowledge email and I will share my phone number)
          Honda 2 Wheelers India customer support has been notified about the posted complaint.
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            A
            angad121
            from Delhi, Delhi
            May 30, 2015
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            Address: Pune, Maharashtra

            I purchased my Honda Stunner bike from BU BHANDARI SHOWROOM PUNE IN CAMP in April 2010 and have not received the RC Booklet till date.The Showroom personnel have been neglecting it and asking me to check with the RTO. Later when approached them multiple times they said that RTO has misplaced the copy of RC and that they will send it to me on the address provided to them in a span of 2-3 months.After following up with them for 2 months they said that the RTO has sent the copy to my place but when enquired no copy was found at my place.After again following up with them they again made me wait for another 2 months and assured that RC booklet will reach my place through courier which never happened.I requested them multiple times as i had to move my bike to some other city and RC booklet was very necessary but my request was never heard.I want HONDA personnel to kindly escalate this matter.Its now 2015 and i hope that i would get my RC booklet in 5 years.Else i have to lodge a complaint with the consumer court. Bike No:: MH 12 FX 4645 Mob no: [protected]
            Honda 2 Wheelers India customer support has been notified about the posted complaint.
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              D
              Deepak Garg
              from Delhi, Delhi
              May 28, 2015
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              Address: New Delhi, Delhi

              Here is brief detail of the incident happen with me & forcing me to go Legal. I took my bike for routine service at Globus Honda Service Station on last Monday & i request their to take test drive before make any job card. So Mr.Sahil took a ride & make a Job card. He said lock replacement cost under free service is 800 Lock Charges + 200 Labour Charges. They also force for change Engine oil every-time even i use only 500Km to 1000Km. As till now i use 15, 000Km & service more then 10 times from same station. So i refuse this time & request again before leaving that please make sure everything is correct & working fine as I can't visit again & again from office. They ensure me for best service. I visit back in evening at 6:00 PM for receive my bike after service. They give me a bill to pay first then I will get the keys. I paid the amount & see they charge me extra. So when i ask they were shocked & said sorry its a mistake i can't refund you due to accounts but next time less this amount. Even they did not return me faulty parts. As I start my bike i found Handle is not moving so delivery boy said come again tomorrow its a mintue job to make this okay. Next Morning i send my office boy there so they said some handle part is broken so you need to pay again. After seeing their cheating I register a complaint on Honda2wheelers care & my call was answered by Ms. Shefali. She give me ref. No. 272593 for resolve this issue with in 3 days. But till now no solution got. Globus Honda (Mr.Anurag Mittal & Staff) calling me & making fake promises.
              +1 photos
              Honda 2 Wheelers India customer support has been notified about the posted complaint.
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                T
                TULSHIRAM TUKARAM RATHOD
                from Mumbai, Maharashtra
                May 26, 2015
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                please do u r urgent as per show room not take any action as per that man said . please consider the document and do as short as possible .and gave me a new one as per u r company policy please download the document as per u r document thank's TULSHIRAM TUKARAM RATHOD mobile no:+91-[protected] On Wed, May 27, 2015 at 1:14 AM, RAJKUMARRAJARAM PAWAR wrote: please call per u as per urgent other i am going to customer court please replace and do as per u r new one please download the document as per u r document because one year warranty please consider the letter as per u r company policy thank's TULSHIRAM TUKARAM RATHOD mobile no:+91-[protected] On Wed, May 27, 2015 at 1:11 AM, RAJKUMARRAJARAM PAWAR wrote: Respected sir/madam i am requesting to u please consider the letter and please replace new one as per u r company policy please download the document as per u r document thank's TULSHIRAM TUKARAM RATHOD mobile no:+91-[protected] TULSHIRAM TUKARAM RATHOD mobile no:+91-[protected]
                Honda 2 Wheelers India customer support has been notified about the posted complaint.
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                  P
                  PRADIPTA1964
                  from Bhubaneshwar, Odisha
                  May 22, 2015
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                  Address: Khordha, Odisha

                  Dear Sir With due respect.I am a valuable customer for your esteemed orgarisation.While I went to purchase a honda activa-125 cc vehicle in Orissa Bhubaneswar.In the city the two dealer such as Guganani Hoanda and PGL Honda, the value of the vehicle ACTIVA 125CC drum brack, the price tag differs from dealer to dealer.I am stunt after hearing that both the dealers are charging number plate cost as extra and treated as accessories and collecting price from the customers.I want to know that the identification of the vehicle in the shape of number plate in which primary number of the dealer will be exhibited after delivery to customer will be born by the customer after purchase of vehicle as accessory.Pl let me confirm? Best regards P.K.Panda E.mail ID:[protected]@gmail.com
                  Honda 2 Wheelers India customer support has been notified about the posted complaint.
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                    S
                    srv1289
                    from New Delhi, Delhi
                    May 22, 2015
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                    Address: New Delhi, Delhi

                    Total bill paid, but when passing time demand on Rs4000 he says bike rate high when I delivery take bike paid Rs 78000+extra charges 2500 .When deliver time he no says rate high4000. After having a Search on Google, I Got to know about CLICK2COMPLAIN.COM They Helped Me a lot & Recovered My Amount From _____ Company. Best Wishes to CLICK2COMPLAIN.COM Good Luck For Company.
                    Honda 2 Wheelers India customer support has been notified about the posted complaint.
                    Total bill paid, but when passing time demand on Rs4000 he says bike rate high when I delivery take bike paid Rs 78000+extra charges 2500 .When deliver time he no says rate high4000
                    After having a Search on Google, I Got to know about CLICK2COMPLAIN.COM
                    They Helped Me a lot & Recovered My Amount From _____ Company.
                    Best Wishes to CLICK2COMPLAIN.COM
                    Good Luck For Company.
                    Dear sir, Please look into the 4th paid service of my ACTIVA PS WHITE MH14EF8403 at YUG Moters SR No 2691/2/3 aundh Hinjewari Near Sahara HOTEL, SHENDHE wasti Wakad, Pune . As per invoice No 15IWO3126 date 24/5/2015 I was charged Rs 973/-.

                    My concerned is that Even at 0805hrs the man who was watering at the entry gate said that you come after 10 minutes, however time is given 0800hrs. After service the dust on the mirror of the Activa was not found removed for which you charges Rs 280/-. Level of petrol in the tank was not noted by the service providers.


                    Subedar Major HN Singh
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                      C
                      Colwyn Fe
                      from Mumbai, Maharashtra
                      May 20, 2015
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                      Address: Mumbai City, Maharashtra

                      Hello All I am writing this mail as a formal complaint to Honda @ wheelers 2 months ago still hasn't attended or resolved my problem. Due to this i have faced a lot of inconvenience and loss. I purchased a Honda Activa in April 2013 and though the company advertised and proclaimed the bike will give an average of 60kmph it failed to return a decent 30kmph. I paid a premium thinking its a Honda product and the quality will be great but it failed in satisfaction miserably. My fork got bent while riding but they failed to acknowledge their fault, every service was a effort in vain as they promised it would return the mileage but the bike just failed. And finally the engine broke down and even now Honda 2 wheelers fails to take appropriate action and resolve it but just give excuses. I would like a solution and will not give up on this matter. My mails are mostly answered with an automated reply, this is the level of customer service. A few calls were made to me but i cant get in touch with them. This is very un professional of a japanese company. regards Colwyn f [protected]@riohr.com
                      Honda 2 Wheelers India customer support has been notified about the posted complaint.
                      My Honda purchase date is 26/April 2013 and has been serviced from the place i purchased and 21 HOnda both being authorised sellers and distributors for HOnda. Honda claimed to have no existence of the dealer i purchased the bike from yet daily he sells 5 bikes. Strange.
                      My registration number is Mh 02 DC 6783.
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                        B
                        Bijayalaxmi Dash
                        from Bhubaneshwar, Odisha
                        May 18, 2015
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                        Address: Puri, Odisha

                        I had purchased the undermentioned scooter from M/s PGL Honda, Bhubaneswar vide their Invoice No.131NO3461 dated 16/11/2013. Model Code : SCV110D Model Name : ACTIVA FSC No. : 1257549 Owner's Name : Bijayalaxmi Dash, Baghaakheda Nua Sahi, Puri, Odisha, PIN - 752002 Mob No. : [protected] Sold on : 16/11/2013 Key No. : 5704 Frame No.:ME4JF50 : 1LDT111939 Engine No.:JF50E : T 0111889 Battery Make : Exide Battery Code : BAE0130J304054 Dealer Code : OR010003 Sir while going for a routine paid service of the scooter at the Honda authorised service center M/s SHIVAM HONDA at Puri a fault of CRANK SHAFT was detected which required service under WARRANTY period on dt.05/05/2015 and the scooter was laft back at the service center. Initially the service center asked me to take the scooter for servicing to M/s PGL Honda from where the vehicle was purchased. Since I expressed my inability and moreover M/s Shivam Honda is an authorised service outlet of the company M/s Shivam Honda kept the scooter with them. But to my utter disgrace M/s Shivam Honda could not do the needful so far. I had reported this matter through email to M/s PGL Honda (thrice), spoke to service manager Mr Nirmal Pattnaik, PGL Honda (thrice), Spoke to Regional Service Manager Mr. Lingaraj Pradhan on telephone (thrice) and registered the compliant with Honda2wheelersindia.com thrice vide their ticket No.Q271281. But my several trials could not bring any fruitful result so far. During this typical summer it is very difficult to meet the requirement and I have been spending about over Rs.500/- per day towards my conveyance expenditure and I have expressed my privilege to initiate legal action on this case. But I am hopeful with your response and request you to kindly intervene in this case for a speedy action. Thanking you in anticipation Bijayalaxmi Dash Mob - [protected]
                        Honda 2 Wheelers India customer support has been notified about the posted complaint.
                        May 19, 2015
                        Updated by Bijayalaxmi Dash
                        Confirmed of availability of spare parts CRANK SHAFT with M/s PGL Honda, Bhubaneswar at 10 AM through a telephone talk between Mr Lingaraj Pradhan, Area Service Manager, Bhubaneswar Region. But it was sad to know that the spare part would take 02 days again to reach the destination, PURI 60 km away from Bhubaneswar. Today is the 15th day of my handing over the scooter for service under warranty to M/s Shivam Honda, PURI. The Company's Customer Care is being contineously informed of the developments. Hope they take necessary actions to solve the problem. I'm in touch with my legal adviser for further action.
                        Hope the solution will be faster.
                        Every concerned servicing formation in respect of the Activa No OD 02K 6887 has been informed several times through emails and telephonic conversations but no fruitful result could be fetched so far. Being desperate I am left with the option to initiate legal action in this case.
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                          arun babusl
                          May 2, 2015
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                          Address: Thiruvananthapuram, Kerala

                          Dear sir, I have purchased honda unicorn 160(combi brake) from evm motors, kallattumukku, tvm. (Engine no.KC20E[protected], frame no- ME4KC202DF8003896, invoice no- 15IN00741). The invoiceinvoice date is 23/04/2015 and it deliverd from showroom on 29/04/2015. I road this vehicle 3 days cover total 250 km. From the day one I noticed the suspensions are really very hard ( frond and rear) its not working even in smooth road. The sound of the engine is not smooth and i got off many times while i was even in 40km/ hr speed. I had already complained this matter on 30/04/2015 to the local dealer evm motors (neeramankara, kaimanam, trivandrum ) had reduced the tyre pressure to 25 psi and they assured the problem has been fixed. In my experiance the problem has wersened. Tho shock, the suspensions are more harder, giving me sevior back pain and left side shoulder pain. I had used the previous model unicorn 150cc and the performance riding comfort was quiet sactifactory and this impression had let me buy the new model with out the test drive.I request you either rectify the complaint or replace the vehicle if both are not possible please refund the basic price plus taxes and insurance amound immediatly and taken back the vevehicle. Thanks and regards Arun babu s l [protected]@gmail.com [protected] Trivandrum Kerala India
                          +5 photos
                          I have also brought unicorn 160 the suspension is worst .
                          May be due to single suspension.. Cause back pain within 1 year usage or long dong drive.
                          Handle is too hard, Its causes very difficulty to turn left/right..Handle design causes shoulder pain...
                          Gear shifting also not smooth..
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                            H
                            Hanjo
                            from Gurgaon, Haryana
                            Apr 26, 2015
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                            Have bought Activa 3G on 17th April’ 2015 and from the day one am facing the issue with ideal status of the vehicle and seems Honda engine is faulty - not expected by at least from HONDA brand. Have reportd the issue to HONDA Customer care on 22nd April(Q-263823) and its almost 5 days now and not got even a single response from them and useless to expect also I think. Approached Dealer(Prime Honda, Vijaynagar Blr) and they have royally given spanner treatment to my vehicle for almost 5 times in 5 Days and poor people even not able to findout the issue and not ableb to provide any solution. Dealer service manager telling he has done all the fixes as per Honda Technical Head Mr. Nitish Chandra instructions.God knows what instructions given by Technical head . But my issue still persists. Not only that even I spoke to Mr. Neil from Bangalore Honda Regional office on 23rd. Sadly he has no show after that. Let’s see what happens tomorrow. I think Saga continues. Hanumesh Joshi Bengaluru
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                              myhondabike
                              from Chennai, Tamil Nadu
                              Mar 26, 2015
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                              Address: Bangalore, Karnataka

                              Hi, I am from bangalore, recently I had purchased one "Honda shine" bike on 27th Nov 2014 bearing registration number KA-41 EC-5462 from showroom "SILICON HONDA, RV Road, Bangalore". After surfing the internet for months I finally decided that honda shine is the budget bike which can meet my expections and as HONDA being a trustworthy brand, I purchased it. but within a month my hopes on honda shattered & trust on honda hit down to zero, after a month ride, my bike started giving troubles, here is the list of troubles I faced. 1.Over heating of Engine. 2.Too much noise while riding (If exceeded speed 50) 3.Too much vibration 4.Problematic break system (Both front & rear) 5.Leakage in engine oil 6.Noise and problem while shifting the gears 7.poor pickup 8.Though actually riding in fourth gear, feels like in second gear. Hence i approached the showroom reporting the same problems more than 8 times, but they utterly failed to resolve my issue, even the showroom manager couldn't resolve my issue. especially the staff at "SILICON HONDA, RV Road, Bangalore" including Service manager are least botherd about the customer problems and this one showroom is really pathetic. HONDA has the pathetic customer service compared to other companies, so i am looking forward to file a case in consumer court against HONDA, so friends beware of Honda before buying a HONDA bike, think twice or thrice or else eventually your bike will end up more in service center than at your home. or else one must end up running around service center wasting hard earned money & valuable time. if Honda is not willing to resolve my concern as early as possible..Dear HONDA (be prepared)-lets meet in consumer court.
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                                anant pawar
                                from Chennai, Tamil Nadu
                                Mar 9, 2015
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                                Address: Mumbai City, Maharashtra

                                From – Anant pawar Address – 2c/304 NG sun city phase 1, Thakur village Kandivli E, Mumbai –400101 Cont No - [protected] Vehicle - CB Trigger Black ( MH 02 DV 6947 ) Chassis no – ME4KC191AF8066009 Engine no – KC19E80096612 Date of Purchase – 17 th Jan 2015 Respected sir/madam, I have purchased CB Trigger black colored bike from venetian Honda borivali west. Since I got the delivery of motorcycle I am facing lot of problem in bike. 1) I was told the price of bike as 80, 000 and when I went to take delivery they asked me to pay 3000 extra without any prior notice saying that the price have increased. Whereas I had booked it with the price of 80, 000 2) the day I got delivery of bike I am experiencing lot of missing in bike, it doesn’t run smooth feels like there is something wrong with the carburetor. 3) very next day I started feeling the imbalance in the bike. 4) front tire wasn’t stable at all. Bike handle was also heavy. 5) I called abhishek from venetian Honda for this problem he asked me to contact sanjay from HEM agencies. He said the bike is new it will get adjusted within two three days don’t worry. Then I went to take my vehicle number after six seven days till the time the problem was increased. 6) he took the bike in the workshop and adjusted the handle main bolt. the problem wasn’t solved I again called and took the vehicle to them and again they loosen the same bolt and gave the problem was still there. Infact the handle started shaking a lot and I could feel the play in the cone set and handle of the bike. The whole bike started making noise. 7) like this I visited more than three four times and asked them to give proper attention to the problem. Then they asked that they need to check cone set. And took three hours to dismantle the cone set and refit it. 8) after few days again the same problem accrued and again the play in the handle increased gradually and noise increased. I visited the people again and this time they reduced the front tire air pressure and gave it to me so I could not feel any noise or vibration in the bike. But as I reached highway with 50km/h speed the bike started dancing and and I couldn’t balance it at all. I went to the local tire guy he said air pressure is less than 20. I filled the air in the tire to proper level and again the bike started imbalance making noise. 9) I again visited the service center after giving complaint to the Honda customer care online. That was 24th Feb 2015. (Q243291) 10) I visited the service center again the mechanic checked the bike they removed the bike front tire refitted it adjusted the same bolt of bike handle. And said now this wont give u any trouble. But after two days again the play in the handle started increasing and and bike front tire wasn’t stable at all. 11) I logged one more complaint online that was on 7th march 2015 (Q246647). Again I visited the service centre on 8th march 2015, they asked me to keep the vehicle and said come next day. I went and received it on 9th march and hardly I used it for 30 km and still the front tire misbalancing is there, handle is still the heavy and the play is increasing and m sure it will strat making noise soon. 12) some times bike indicator shows its in neutral but when I leave the clutch it gets off with jerk. It happens often. 13) usually it gives problem when shift the gear of the bike from 2nd to third. After reading all this I am sure u can understand what kind of problems I have faced since I have brought the bike. I have given lot of time and coordination to the service centre people to rectify the problem. But unfortunately nobody is able to solve it. Which has given me a indication that this problem will be there with the vehicle for life time. I haven’t brought the new vehicle with the price of 83, 000 to face all this problems and waste my valuable time daily for such unwanted problems. I am requesting you that please refund me my money and take back your vehicle, as am really not interested to use such a faulty bike. I have visited the service centre for more than 8 times including service day and had kept the bike three times for repairing till date. if you can help me with refund of my money i will be greatful. or els i will have to take ligal action in consumer forum.
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                                  aritra007
                                  from Asansol, West Bengal
                                  Feb 17, 2015
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                                  I have purchased a activa 110 on December 17, 2014. But i didn't got my registration number. I'm continuously rideing my scooters without registration number. I have called several times to company's representative. Over the last few weeks they told me, "it will come within next 7 days". Is that the way to company provide services to the customer. i am literally fed up with company's services and the poor quality of servicing is bang on. On the other Honda showroom this will not happen. I[censored] kindly accede my request & do the needful. Thanks & regards, Aritra Roy. Mob: [protected]
                                  Honda Cars India customer support has been notified about the posted complaint.
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                                    sanjkohli
                                    from Gurgaon, Haryana
                                    Feb 7, 2015
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                                    Address: New Delhi, Delhi

                                    Hello whom so concern, Complaint no one: please note I’m buying one Honda active 125cc delivery get dated on 10th Aug 2014 from GLOBUS MOTORS –PITAMPURA and till date not get RC after so many time visit to concern dealer..scooter registration no: DL8SBS0918 Complaint no two: please note at the time of buying they are giving option if I buying scooty along with all require accessories from them delivery immediate otherwise waiting is approx next six months and they charge approx. extra around rs 6500 for immediate delivery. Please take necessary action on this dealer and resolve my problem.
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                                      rajendraawasthi
                                      from Kanpur, Uttar Pradesh
                                      Jan 9, 2015
                                      Resolved
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                                      Resolved

                                      Address: Kanpur, Uttar Pradesh

                                      मैंने 2/9/2014 को कानपुर फजलगंज स्थित हॉडा शोरूम से ड्रीमयुगा बाइक खरीदी, पहली सर्विस के बाद ही चैन कवर से अवांक्षित आवाज आने लगी जिसकी शिकायत करने पर कई बार सर्विस सेण्टर बुलाया गया लगभग सात या आठ बार. लेकिन चैनकवर से आवाज आना बंद नही हुई.दूसरी सर्विस भी कर दी गई और फिर भी चैनकवर की आवाज बंद नही हुई. नई बाइक खरीदने की खुशी तो ना मिली हाँ शारीरिक और मानसिक पीड़ा भरपूर मिली.अब तो सर्विस सेँटर वाले ठीक से बात तक नही कर रहे.ऊपर से चैनकवर से आ रही आवाज को समस्या मानने को तैयार नहीं. निचले मध्यम वर्ग से सम्बंध रखता हूँ इस कारण सब अन्याय चुपचाप सह रहा हूँ. यदि कोई हल सुझा सकें तो महान कृपा होगी।
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                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        G
                                        goyal64
                                        from Delhi, Delhi
                                        Dec 29, 2014
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                                        Resolved

                                        Address: New Delhi, Delhi

                                        Dated 28th Dec 2014 I am a proud owner (??) of a Honda Aviator (Reg. No. DL7SBY0413) Today i got its 2nd service done form the workshop of Swarup Motors Pvt. Ltd. (Patparganj Industrial Area) The service was carried out well, but there was a problem with the paint on the right side fendor (that covers the engine). The top layer of paint on some area of that part is getting off. There seem to be an issue with paint process during manufacturing. This was still not an issue big enough to make me writing to the Customer Care. The reason i am writing this email is the treatment i received from the staff at cash window. I tendered a note of INR 500 to pay the invoice for INR 280 to the cashier and the guy told me that he don't have the change to pay back the balance amount of INR 220. Unfortunately i was also not carrying enough change to pay the invoice. When i showed my inability to pay the exact amount, the guy at the cash window responded so badly that i thought he didn't get his salary for long time. He thrown the invoice to the next guy at the counter and created unnecessary noise on this matter. I suggested him not to behave like this as he is not sitting at his home but dealing with the customers. Even this is not enough, when i made the paint issue in notice of service advisor i got no straight answer on my query and he continuously argued with me saying this is something not covered under product warranty. There might be something i have done with the vehicle or got the paint job done from somewhere outside. In between a gentleman come in (not gentle enough to listen to his customer again) introduced himself as GM for the workshop. He requested me to bring the vehicle tomorrow and assured the matter will get sorted. I thought i should bring the issue happened at cash window into his notice. But i was really surprised by seeing that he was hardly interested in listening to my complaint. He simply said that the guy who misbehaved with me is a temporary staff and whatever happened was natural as he generally don't handle the cash at the cash window. I told him that i will write this matter to Honda and will make it sure you guys reply to the issues i faced today. He said ok please go ahead and do whatever i want to. Situation become worst when i got threatened by some staff guys roaming there. They even dared using abusive language and even that gentleman (GM at workshop) was protecting them and threatened me saying that he will break my at the next street if won't move from that spot immediately. The staff was all supporting him as they all are operating a gang of criminals and Mr. GM is heading them. I was so scared of all this and thought i am better move from there and let the situation be as is. But during my way back to home i made up my mind that i will surely raise this to Honda and escalate the same at the highest level possible to ensure a strict action on this. I will also lodge an official complaint at the local police station about what all happened today. I am living in the capital of my nation and can't take this insult anymore. I have written this complaint to customer care of Honda2wheelersindia
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
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