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Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

3.1
Last updated Jun 26, 2023
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Hongkong & Shanghai Banking Corporation [HSBC] Phone Numbers

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1800 103 4722
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+91 22 6680 0001
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+91 22 6666 8890
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+91 22 2268 5555
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+91 22 226 58309
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52, 60, HSBC India Ltd Building, Mahatma Gandhi Road, Fort
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Mumbai City District
Maharashtra
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400001

Hongkong & Shanghai Banking Corporation [HSBC] reviews & complaints page 35

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K
kaushik Kishanlal Bhatt
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harrasment by HSBC/ recovery Agent

i was holding HSBC credit card for 8 years.but 1 year back, i have cancelled the credit card, i have paid on my all purchase, except some finance charge, which they have agrred to reverse.

but they have never did it.. after that there is no transactions on my side, but still i am getting the bills with non payment charge, finance charge and late fee.

now a days, i am also getting calls at vey odd time, they are...
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A
amit gaur
from Anand, Gujarat
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harrasment calls for wrong credit card

dear concerned,
i am recieving harrasment calls from hsbc bank regarding payment for credit card that are not issued to me but issued to some other person having same name as me that is amit gaur.the card no. are ending with 3544 and 2570.daily i recieve useless phone calls from bank that is a complete wastage of my precious time and give headache to me.
please look into this matter...
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A
Anthony Tauro
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card payment

I had my saving account in hsbc bank jebel ali branch dubai (u.a.e) my salary was directly deposited in to my acount.even i had credit card from the same bank.since i lost my job i had to return to India.my credit card had expired in november 2005.but i found the bank had with drawn approimately 8200 dhirmas from my account in november 2006 towards my credit card payment.
when i had been to dubai to collect my money the officer told...
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MRS. MAMATA PAL
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unaccounted deduction & failure to provide justifiable explanation

Please find the details of my complaint d/d written to Nodal Officer,HSBC but satisfactory explanation has not been provided nor the losses made good. Submitted for your intervention :

To,

Mr. Karthikeyan Soundarajan
Senior Officer, Customer Service
The Hongkong and Shanghai Banking Corporation Limited



Sub : Disservices...
+1 photos
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S
Sanjoy Sen
from Kolkata, West Bengal
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Credit Card Bill

I have one HSBC spencers gold credit card, initially I used this card for several purchasing but after using one month I never received the bill. I made several complains and finally got a old bill with addition of several penalty charges for late payment. I paid once and thought things will be fine, but not, it's their tendency to send bill with one month late just to charge huge penalty. I have alrdy stopped using the card but the...
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A
AJAY VASU
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RECOVERY AGENTS HARRESMENT

Dear Sir,

I write for my family peace of mind, for the mistake done of accepting 7 credit card issued by different banks. I had taken the card 5 to 7 years before.4 years back till last year i had terrible financial crises, for which i had to look for a job outside India and things have started getting better. I coudnt pay the amount which i owe to the bank. but i settled three banks amount ( citibank, american express &...
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B
Balkrishna Singhania
from Mumbai, Maharashtra
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False charges

This is one of the funniest charge I have ever seen in my many years of banking experience. I was charged 827.25 for not maintaining balances in Jan-March'09 when I open an account in Augest'09. I am following up with the bank to ensure it gets corrected quickly and properly. And will update this forum once done....
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S
SHIVAJI KUMAR MOITRA
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical conduct of HSBC Bank

Sir,
This is to bring to your kind notice an instance of the
unethical and unfair trade practice of the HSBC Bank in India.
I had opened an ordinary Savings A/C No.[protected] with the Bank in
Kolkata a few years ago.
However, the Bank had unilaterally upgraded it to a Power Vantage A/C
without my explicit approval.
Now, on July 29, they debited my A/C for Rs. 827.25 for
non-maintenance...
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S
SUMEET BUTALIA
from Kotputli, Rajasthan
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reversal of all my late payment charges/ settlement of card

Dear Sir,
This is in regard to my credit card No: [protected] in the name of SUMEET BUTALIA.
In this reference I would like to state that I am holding this card for almost 3 years, now due to slow down in economy I have lost the work I was doing creating lot of problem in generating liquidity.
I have been requesting the opeators of your bank to forward the request of settling the account or minimise the amount...
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D
Dr. Kanchan Kapur
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

harrasement by the bank

I, dr. kanchan kapur, have used a credit card of HSBC bank for which a bill was raised by them for INR 6900.04 in 2007. I paid them the bill and fully settled the amount due to them. To my surprise, bank kept on sending me the bills without taking note of the above said payment by showing it due and as on date the total amount is INR 27000/- as per their bills.To my surprise, I started get threatning calls and sms from the collection agency,...
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V
Viswanatha Reddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Billing and Forcing me to pay the finance charges and interest.

I have used HSBC credit card online for Makemytrip.com for an amount of 5000/- RS but the makemytrip.com wrongly charged me 5000+60, 000. And the same was intimated to HSBC before the stipulated time. And HSBC customer care asked me to pay 5000/-Rs and that they will recover from the client. It took them 6months to recover from makemytrip.com. HSBC recovered the complete 60, 000 from makemytrip.com. And the 5000 was paid in time with HDFC...
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P
Parameswaran
from Mumbai, Maharashtra
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Cheating customer by charging for DD that was not requested for

Hi,

My HSBC Credit card no. [protected] with the card name of Parameswaran Pillai has been charged for a DD for balance transfer that I had not asked for. Along with that I have written to the bank and followed up with the bank for 8 months, but nothing has happened to this .

They have finally reversed the DD Taken issues in November 2007, that I had not asked for 1 month back but have not reverse the...
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A
Amol Lobo
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HSBC Trouble to Customer Amol Lobo

I hold a NRE account with HSBC Bank, M G Road Bangalore. Few days back I issued a cheque for an impotant deal and the cheque was rejected beacuse my signatures were not availbale with HSBC.

I am fined becasue my cheque was not cleared and this is solely due HSBC bank mistake that my signatures were not scanned and uploaded.

How can a bank issue a cheque book or create an account without the account holder's...
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M
Milton Lobo
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheque Bounce

From last three years I have been paying my IDBI home loan through cheque's from my savings account held with HSBC but for this current month August, I had a cheque "156601" bounced back for mismatch of signature. I was charged with amount Rs.280 extra from IDBI towards the cheque bounce as they inturn were charged by HSBC for the same.

There was no prior contact from HSBC bank before proceeding with cheque...
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Y
yogi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Over Limit Fees

I would like to make every Customer aware of the Strategy and conspiricy of HSBC Bank to loot customer money.

I recently got a statement from the bank where they have levied a Over limit fees of 500 Rs. Surprisingly they over limit the Card for 400 and Levied a Fees of 500. I have found that they are deliveratly doing so.

Let me explain. If they are having one crore Custmors and they give them limite of 400...
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M
Mahesh K Joshi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed clearance of Demand Draft.

I deposited a Demand Draft (DD) drawn on Desutsche Bank, Pune Branch on August 17, 2009 into my savings account with HSBC, Pune main branch.

The officer accepting the DD assured me that the DD would be deposited into my account on August 20, 2009 by evening. (This was due to a Bank Holiday on August 19, 2009.)

I visited the branch on August 20, 2009 since the amount of the DD did not appear into my "Funds...
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S
Supayan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Finance charges

Dear Sir,

This w.r.t my HSBC credit card# [protected]. I was using this card
from[protected]. In October, 2006 I paid my credit card bill and didn't use
the card there after. Now I applied for a home loan and came to know from
the bank that in my CIBIL report an amount of Rs. 48, 000/- is showing as
overdue against that credit card. When I contacted HSBC customer care, they
informed...
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S
sathiadasan
from Chennai, Tamil Nadu
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Remove my name from cibil

I have use HSBC credit card to Axis bank card ATM for the purpose of Cash advance. But at the time cash was not received instead of i get a message Transaction declined. But next month i get bill from HSBC bank for Rs. 8300/-. I gave complaint to the bank they said to wait for 6 month. But they provide the bill for every month. This month bill was Rs.23000/-. I received phone calls from collection day to day. But last three month i'm...
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pratyush chandra roy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Settlement of credit cards

Hi Sir,

I was using 2 credit card of hsbc, one primary and another add on. I was very active on both the cards, and made payments on time. At some point if time, I could not make payment and defaulted on both the cards. Later, I asked for settlement and paid seperate payment for the settlement of both the cards. Later when I went to open salary account with the bank, I was told that since one of card is still unsettled, I...
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Vaibhav Pandey
from Kanpur, Uttar Pradesh
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HSBC BANK THREATING ME TO NAME ME IN DEFAULTER LIST

HSBC BANK THREATING ME TO NAME ME IN DEFAULTER LIST
My name is Dr.Radheshyam Sharma.I am from Nagpur.
HSBC bank had sent me TATA-AIG Policy(Policy No-mrp[protected]) on July 2008 on basis that if not suitable they will refund to me later.But on behalf of minimum charges bank sent me large amount.
I used HSBC credit card( just twice(16 Oct & 17 Oct 2008) & made payment on due date(14 Nov'08).
I already...
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