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HyperCITY Complaints & Reviews

3.8
Last updated Sep 2, 2021
Complaints 146
Resolved
110
Unresolved
36
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HyperCITY Phone Numbers

Toll free
1-800-2097172
155
46
Phone
+91 22 4069 5555
93
28
Fax
+91 22 4003 2120

HyperCITY Website

HyperCITY Head Office Address

Paradigm - ‘A’ Wing, 1st Floor, MindSpace, Malad (West)
Mumbai
Mumbai City District
Maharashtra
India
400064

HyperCITY reviews & complaints page 7

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J
jigmoth
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low Quality TT bat sell on higher price

Address:Bangalore, Karnataka

Hi, I purchased Donic Table Tennis bat from HyperCity, Meenaxi mall, Bannerghattha Road, Bangalore. This Table Tennis bat i purchased for cost of rs.1069, when i opened the pack and started playing i found the quality of bat is very poor without sponge and just hard wood inside it. I was unable to push the ball other side. I then researched and found the bat i purchased the same quality bats are in market for Rs.250. I went to HyperCity and...
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D
Devv Khubnani
from Mumbai, Maharashtra
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Newly bought mobile headphone not working

Address:Mumbai Suburban, Maharashtra

I have bought a sony ericsson text mobile handset on 15 july 2012 and its' headphone is not working.
My handset is white in color but headphone is black in color.

Bhavna
[protected]...
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Sunil Naidu
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False promises

Address:Thane, Maharashtra

False promises and took customer for ride. By the staff of hyper-city thane GB road..
I need a clarification form the team of home entertainment who did the sale provided by your executive and Team leader who approved it…
Customer is taken for a ride at store here. I booked a LCD under summer offer and i have been not told that i am not eligible for
Gift voucher of Rs.3000 and Rs. 500 for salon, which is been promised...
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K
kkeshav_om
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRI Voice line down

Address:Ludhiana, Punjab

Dear Team,

PRI line goes down in HyperCity India Pvt. Ltd. So request you to please check the same on urgent basis.

My Contact detail as below:-

Name : Keshav Kumar
No. : [protected] & [protected]...
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S
sapna79
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor quality of product

Address:Ahmedabad, Gujarat

DR SAPNA SANJIV PATEL
X-RAY HOUSE
AHMEDABAD

Resp. SIR/MADAM,

I purchased a cloth(a white kurti with silver block print) from hypercity shop at Alpha one mall, vastrapur area, ahmedabad,Gujarat. I washed it before using with only plain water without using any other chemical or soap and the silver colour faded making it useless for wearing.I called at the customer care centre (tollfree no - [protected])...
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A
Amrita Kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not given the free gift with the milkmaid pista kulfi mix

Address:Maharashtra

Dear Sir..

I am Amrita from Mumbai.. We buy our regular stuff from Hypercity malad every month. Almost everytime they dont give atleast one company given free gift with any of the product. This month they missed free moulds with milkmaid pista kulfi mix.

Regards
Amrita...
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S
saumendra_dash
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zuari 3 door Wardrobe not delivered properly

Address:Rangareddy, Andhra Pradesh

I have purchased a 3 door Zuari wardrobe from the Hypercity store in Inorbit Mall, Hyderabad on 22nd Oct 2011 (Order No.[protected]. It was delivered on 26th of Oct. Two guys visited our house for assembling the stuff on 30th Oct, while assembling they found some components of the wardrobe were missing. Then one of the guys called up the store in charge/ manager to let them know that some components are missing. The guy on the other end assured...
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D
Downloadrs
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Expired products sold

Address:Hyderabad, Andhra Pradesh

Packed food section is full of expired products. I visited the store in last week of October 2011 and found one section with juice products which were expired in April 2011 !!! And when I showed this to the store boy, he just gave a smile and kept it back to the shelf. Selling expired food products is worst crime you can do to a consumer....
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B
bikashdash
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hypercity cashback offer is not real

Address:Hyderabad, Andhra Pradesh

I have purchased a treadmill worth 34999 from HYPERCITY Hyderabad as they said there is a cashback of 5% if you use ICICI Card.
i asked them for some discount however they said we are having cashback offer so use that.
I used icici credit card and purchased the product.

I did not get cashback so, i called icici bank and they said please contact the merchant.
i called up hypercity and they said please...
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Sandeep_P_Patil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating on MRP

Address:Thane, Maharashtra

On 02-Sep-2011, I had visited Hypercity(Vashi) in Inorbit mall for purchasing of a Gas stove. I had liked a specific model 2 burner Glen Cooktop - GL1025SS. As per Hypercity sticker on product, the MRP of the item was Rs 3690 and their offer price was Rs 2999 (as if they were offering special discount on it). When I had close look at the product box, the MRP put by the manufacturing company (Glen) itself was Rs. 2790. I was surprised and...
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V
vizarun
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Un Professional Salesperson

Address:Rangareddy, Andhra Pradesh

After getting various quotes from different modular kitchen vendors i have made my mind to go with Sleek kitchens(Hyper City Hyderabad) even thought the quote was a bit costlier for my relatively smaller

sized kitchen due to their brand name and fit and finish of their products i expected there would be peace of mind and after sales support. . My kitchen is a corridor or parallel type where one side its 4.15 feet / 50 inches...
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P
pjoshi1983
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-installation of AC

Address:Andhra Pradesh

I had recently bought a 1.5ton split AC from Hypercity in Inorbit Mall, hi-Tech city in Hyderabad. I was promised delivery the next day and installation the day after, since the delivery is handled by Hypercity and installation by the respective company, but Hypercity arranges that with them.

It has been 4 days now after the delivery and nobody from the company has come for installation despite repeated follow-ups with Hypercity....
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M
meemohan2003
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ITEM CHARGED TWICE FOR

Address:Mumbai Suburban, Maharashtra

To
The Indian Consumer Complaints Forum

I had shopped in hyper city on 09/01/2011whose details are as follows. Shopped worth Rs. 6000/-.
Cash Memo No: 2550/2661
2. Date & Time: 09/01/2011and 21:22
3. Cashier: Sachin
4. Register: 052
5. Item No:[protected]
6. Amount Charged Extra: Rs. 899/-

Actually I was availing the shopping through voucher of Rs. 5000/- however...
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R
rnarang
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Used Phone Sold

Address:Hyderabad, Andhra Pradesh

I bought a new handset "Samsung Galaxy S" paying more than Rs. 28,000 and when I opened the sealed box, it was a used piece. There were contacts, sms, and emails of previous owner of the phone.

I already showed it to the Floor Manager, but was in a hurry. She promised to follow up and send me and the vendor an email asap. There has been no communication ever since, and I have not received any email. She in returned...
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Subhash.Jadavani
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount charged 2 times for single bill

Address:Andhra Pradesh

On 13th Nov, 2010, when i did shopping worth 1034.24/- and
used my ABN AMRO (now renamed as RBS india) debit for payment, it got
charged 2 times.
I had visited your hypercity customer center on sunday (14th nov) and they asked
me to send few details which are as below:

This is the bill details:
Cash Memo #: 5846
Cashier: Shekhar
Register: 027
Time: 17:52
My Hypercity...
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gmraa61
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Does not got the service on time.

Address:Mumbai Suburban, Maharashtra

We have purchased 25 ltr Bajaj made Microwave oven from Hypercity Mall, Malad on 30/10/2010. As a matter of poor after sales service noone turns for the demonstration within stipulated commited time period. After calling them sevral time some one came after a week. For that time period of more than week we could not make use of the product we had purchased. Hence our investment was dead on product. Hence herewith I would like to complaint...
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M
merle coutinho
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service to the customer

Address:Mumbai Suburban, Maharashtra

Dear Sir/ Madam,

This is regarding the shoe rack which was purchased under the name of Mr. kevin Coutinho on the 28th of October 2010 from the malad branch. The sales associate Mithilesh told us that the next day the piece would be delivered and the day after the carpenter will come to fix it.
Vista shoe cabinet 2 door wenge the cash memo is 6702.
The full amount of Rs. 2990/- was paid the cashier was Sunil M.br...
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Sudeep Dsouza
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATING AND FRAUD

Address:Thane, Maharashtra

Respected Judge ,
i need your action on this compliant as it takes TIME to write and express your own woes , so let me not have the sympathy but a strong action against HYPERCITY -VASHI .

Their staff is very careless and negliegnet in their duty ( specific staff ) especially the counter billing staff . They are overcharging as per the offers and prices and when brought to notice they still argue over it .
br...
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mgr rajan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Points not credited to Hypercity card

Address:Maharashtra

I am a regular customer of Hypercity and have purchased the Hypercity card for accruing points. However, even after several months o[censored]se during which I would have spent thousands of Rupees, I found today that my card had only 18 points. Who can help?...
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Reemach
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Keeping expired products on shelf

Address:Thane, Maharashtra

Last sunday ie 12th Sep'10 when I was trying to look for a Calci plus tetra pack of milk I found an entire lot with a manufacturing date of 19th May'10. Since these packs say that they are good for 120 days I immediately took it to the customer service desk to show that it was nearing the expiry date. They confirmed that they will take it off the shelf. Today ie 20th Sep'10 when I was at the cash counter I saw the same set...
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