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Idea Cellular Complaints & Reviews

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Last updated Apr 19, 2024
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P
Prince081020
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call details and messages

Address:Aurangabad, Maharashtra, 431008

Respected sir,
i need the call details and SMS messages of my number [protected]
please send me details on [protected]@gmail.com. my card is named on my uncles name ...his name is Ganesh Tandale.He lives in Aurangabad, Maharashtra..Please help me with my call details and sms details i need them urgently..
hoping a positive reply from you,
thankyou.
hoping a positive reply from you...
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S
Sumit patidar ujjain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong plan given to Me and Bill amount of more than Rs.50000/-

Address:Ujjain, Madhya Pradesh, 456001

Dear sir,
I have port CUG plane from airtel to idea in dec-2015, due to your company representative Mr. Pradeep chourasiya come to Me and give plane of internets 3G in my selected numbers of CUG in which he give me to use internate at 3G speed upto 2GB and after that 2G for unlimited at Rs.249 only so I said him to please port my CUG account from airtel to idea.But after that when I got my first bill then I was just shock because...
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L
Lasttime
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharged Bill on Barred Services

Address:New Delhi, Delhi, 110062
Website:www.ideacellular.com

GUYS,

SHAME ON YOU GUYS, YOU DO NOT KNOW HOW TO PROVIDE CUSTOMER SERVICE WHO HAVE BEEN USING YOUR SERVICES FOR LAST 7 YEARS. This is the Bill that I've received on 3rd, August, I have been telling you guys for last two months that I need to change my bill plan, there was guy picked my phone and said "You are required to Call on 3rd of May to change this plan", I repeatedly said that I could not contact you guys on 3rd of May...
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S
Suresh Kanuri
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea number deactivated or churn out

Address:West Godavari, Andhra Pradesh
Website:idea cellular limited

Dear sir/madam

my name is suresh iam using mobile number [protected] since 10 years in prepaid but iam go to outstation may 2016 iam not use the sim 15 days iam coming to ap june month but my mobile number is deactivated .reason is usage realated churn i want this number pls provide it.i went to my idea showroom but they can not respond

regards
suresh

[protected]

[protected]@gmail.com...
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Ravishankar gopi
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge of Internet pack 294

Address:Salem, Tamil Nadu, 636006

Sir,

My number [protected] I am recharge net pack 294 via paytm, 294 net pack give magic offer 1.25 gb to 10 gb give your menu card still know process, but after recharge only 1gb only give your operations, why cheating for customers, Please tell me answers. Please confirm the net pack plan find out as yearly as possible,
My order no #[protected]...
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S
sgmigc
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reactivation of Mobile Connections

Address:600004
Website:Idea cellular

Sir,

I am having 4 connections of Idea Cellular. Out of 4, three connections (Mobile Numbers [protected], [protected], [protected]) were deactivated stating the reason demography change ( I donot know what it is, they said some documents I submitted did not match, but I am having those connections for more than 3 years). I submitted all required documents on 30.07.2016 and the show room incharge assured that the connections will...
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Kumar Swamy Kowta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of connection

Address:411027

**********************************************************************

Original Message

**********************************************************************

Dear Customer,

Thank you for writing to us. We acknowledge the receipt of your email and we will respond to you within 48 hours.

Kindly Note the Email Reference Id E1-[protected] for future correspondence.br...
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M
Mishal Musthafa
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of money regularly

I been recieving a message regularly you have been activated for plans...and also money deduction.I didn't request for any vas. Its automatically coming and activating automatically. Because of that i can't recharge my account. When recharged suddenly deducting for that plans. I don't know whats happening. I request to return my money back and stop this kind of things. In my account deducted more than 50 rupees for this problem.so i want...
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S
Shasri2006
from Bengaluru, Karnataka
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My number inactivated/ turned off

Address:505301

I am using my idea pre paid number since 2014 before it was BSNL network. I ported to idea on 2014 . Suddenly yesterday I.e.[protected] my number not working.when I called idea customer care they said my number is inactivated and turned off. I was astonished why it suddenly happened when I asked idea customer care they don't have any information why my number inactivated and even they saying it cannot be activated again. Nobody giving information...
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G
gargmansi74
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sent me wrong bill

Address:Meerut, Uttar Pradesh, 250004
Website:idea cellular

Sir/Madam

What is this.I just noticed the Bill you send to me is not of my number.What type of cheating is this.I will have to check my old Bills also & show them to the Consumer Forum.
And also I went my nearby Idea Center for changing my Plan & than I got to know the amount of my Bill is 643/- & now the account is showing 745/-.What is this.
Please check the details & do needed corrections in my Bill.
I...
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N
NikunjMase
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Plan changed without my request resulting in extra bill amount. Idea is not resolving this issue since 3 months for unknown reasons.

Address:Pune, Maharashtra, 411014
Website:Idea cellular

Plan changed without my request resulting in extra bill amount. Idea is not resolving this issues for unknown reasons. I have raised complain several times however it is closed without solving the issue. I was agreed by Idea that bill will be revised however still bill amount is coming very high which I cannot pay. Need a revised bill as per old plan so that I can pay the bill....
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S
Seepak
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea season contest

Address:New Delhi, Delhi, 110096
Website:www.ideacellular.com/wps/wcm/connect/idea/promotions/idea-super-challenge-season-11

Hello Team,

This is to inform you that I have participated in idea season 12 contest through call, I have scored well, It was promised that I will get 100 Rs paytm cashcode. But still not received the same.

I neither received any message or call regarding this and when i call to your support, they suggested to get in touch with local idea store .

I don't wana to wait more neither i have time to...
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C
chakma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging on 2gb internet data on easyshare 499 plan

Address:Chandigarh, Chandigarh

I was using @ 399 plan of 1 gb data. On 01.07.16 i received a call from idea as per caller introduction offering to switchover to plan @499 easy share plan with 2 gb data which i agreed and then my tariff plan has been changed on 01.07.16. Thereafter whenever i used net massages start coming on gprs charges/ unbilled amount etc such charges doesn't used to come in my previous plan. To seek clarification on these i even contacted on 02/07/16,...
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Karim Panjwani123
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not allowing to get connected to the coo /ceo (higher authority in gujarat)

Address:Surat, Gujarat, 395007

Dear sir
My name is mr kairm panjwani and i am your customer since past 2 years and having more then 250 numbers of your idea, i am wanting to get in touch with the ceo of idea cellular due to few issues that has disturbed my reputation and effected my business and also lead to business loss.In once case i have paid more then 35000 rs on 3 numbers that are 2g used and, no proper reconciliation has yet being deon.
Now i have...
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CAAnkitJain07
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bogus charges in bill

Address:Dehradun, Uttarakhand, 248001
Website:Ideacellular.com

This is regarding my bill no. [protected] against my postpaid connection no. [protected].In the bill you guys have excessively charged me by adding some non-sense pro - rated charges of rs. 3041.76. On contacting the customer care zillion times, they were also unable to resolve the issue, and tell me the logic behind the pro-rated charges charged in the bill. Lastly i went to the idea local office at dehradun, where they told me some lame reasons,...
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H
haribabu andalamala
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network issue in tcs adibatla hyderabad

Address:Hyderabad, Andhra Pradesh, 501510

Many complaints has been raised but still problem is there but complaints are closed.

Complaints list:
C1-[protected]
C1-[protected]
C1-[protected]
C1-[protected]
C1-[protected]
C1-[protected]


Idea network team saying - issue is there in idoor, it is in prgress. So we are closing the ticket. From one month i am following still it is in progress. How many years...
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sethuvinit
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discrepancy in bills

Address:Ernakulam, Kerala, 682001

Dear sir,
My idea no. Is [protected]. I have using this since last one year. But since last few months i have charged rs. 50-100 additional amount for something which i have not used. But this month some additional charges of rs. 500.00 plus have been charged on me. On inquiry the idea rep said that i used extra data, which is not at all correct. Now they have closed my complain. I reached the appellate authority but in vain. Now this...
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Parvindar singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:Solapur, Maharashtra, 413003

Hello,
This is parvindar singh sahota.
As i was a part of idea's dsa.In d same year 2016. And under that i hav given 64 postpaid new connection's. As per the rule i gave the check of 50 k to take the process. And when i hav given 64 connections so i shd get the payout., but company said me provide me bank details, i provided the same, then too they din turn up, after some days heads of this solapur circle comes and says me...
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K
Karan_h
from Adur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bogus refund

Address:Bangalore, Karnataka, 560046
Website:Idea

Recharged my idea sim for an basic internet pack via ola money. They credited me a blackberry internet plan, however i use an iphone. I got in touch with ola on the same day and told them my concerns. They replied back saying i need to get in touch with idea. I got in touch with idea and they said they can't do anything. I spend over 3000₹ every month on my phone bill and this is a classic example on how to loose a customer....
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Irru Bagi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea - juiceup service

Address:560047
Website:ideacellular.com

I would like to inform you all that "idea cellular" is has taken granted all the post paid customers, for 3G purpose I recently got ported from "Airtel to Idea" 2 months back, but I believe "idea management" is interested in fast money as they do not want a long term relationship with it's customer, For my utter surprise they have charged me INR 150 /- extra in my monthly bill of July and this extra charge is for "juice up services". (Please...
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