Idea Cellular Complaints & Reviews

sir,
i rakesh awachat having a idea no. [protected](since last 8 years) is regular payment paying customer of the company, my monthly average bill is 900 rs.the company has started my gprs services in current month n the unlimited usage pack of gprs of the company is avilable for rs. 1000/- as informed by customer care of idea but now they have sent me bill of rs.5016/- which states that the talk time i have used amounts to rs.650/-(approx)...

Payment History - View Details
Biller Details
PREPAID MOBILE RECHARGE
EURONET WORLDWIDE INDIA PVT LTD
WEST QUADRANT, II FLOOR,
ILFS FINANCIAL CTRE, BKC, BANDRA - 400051

Consumer Details
[protected]
Payment Details
Payment Id [protected]

Amount (Rs) INR 250.00
Date of Payment 14/02/2011
Debit Account[protected]
Payment...

Dear Sir,
My idea number is [protected]
I need my idea call detail time from 23 april 2009 to 30 april. please send to my mail id all in comming and outgoing telephone number also need
Regards,...

Hi,

I am using Idea prepaid connection from last 3 months. During this period, i have submitted the necessary documents THREE TIMES at idea center. Also, those document had been verified at the time of collecting and i was informed that documents are ok.

Now, SMS from idea started receiving on my cell from last three days, saying, "You were not contactable, So your number verification is negative. Re-submit...

Hii
Myself Pramit Mishra from Ghaziabad. I Submitted a request to port my IDEA number [protected] to Airtel. I submitted all requisite application & ID proof in Airtel outlet in RDC Rajnagar Ghaziabad on 29th January 2011. i got two SMS from Airtel stating that your porting request has been received and your porting request has been accepted.
After that 15 days are gone but my operator has not been changed. Airtel is claiming...

I have taken two sim card from Mr. Amit ([protected]) - Idea executive.

First month when i received the bill that time they have charged me for GPRS Rs: 398, which i have not requested and used on my number [protected].

I requested Idea exective that i have excess bill, they told me you pay we will deduct this from next month bill.

again next month Rs: 398 was charged and no deduction of earlier...

I had subscribed for Idea Netsetter wireless internet service 5 months back.....According to the chosen plan (Plan was NetSetter 500 with unlimited usage), I was supposed to get the download speed of 120 kbps....But right from the very first day, I was hardly getting 2-3 kbps connection speed.....When I called their customer care helpline, they promised me to send a technician at my place to fix the problem, but nobody assisted me....I thought...

i am facing lots of problem for my idea postpaid connection it was activated on 31 Jan an all of sudden outgoing call is bard an after my complaint there is no action taken .
after my continue follow up my card was activated an again it was verified and now again service has being bard i am feed up of giving complaints kindly see to the matter people authorized for service are the reason for bad imprecation of idea when idea is the...

Respected Madam/Sir,
Kindly do the Required,
I Self is Rajinder Singh having Connection No. Of idea (prepaid[protected],
This is for kind information that Balance (Rs.64) of above Said Mobile No. has been deducted on 10th feb.2011.your costmer care has been approached ( with Mr. Vijay Kumar Senior Costmer Care Executive,Communication No.as told[protected] dated 12th feb.2011), but no solution been provided.
So...

Hi,

This is Subin, I am a Postpaid customer to Idea Cellular. I havent seen a worst service like Idea. Their Customer care never give a solution for our complaint. They have separate complaint toll free number-198 Which is ultimate useless. I has been raised complaint regarding my bill query and C-care promised me a call back from their manager within 4hours, they will give amiss call just a rang within that promised time...

Sir,
i have idea netsetter idea dealer tell 200-kbps or + im guarantee it is speed service
but im getting only 10-12 kbps 20-60 or[protected] kbps and it varying every time
idea netsetter is very very very poor and bad service... an i getting the range [signals] 5bars
99% but the service is very very bad customer care is not responding any time.....it is bad..................when i open email it take long time,i...

Dear Sir

I am working in Sharjah and while my vacation , I hired an idea prepaid connection in Aug 2010 and was told it is for life time. when I returned back to Sharjah, after 3 months I found my connection got disconnected. when I contacted the Idea Customer care they told me that the life time connection also shall have a minimum out going call atleast in 3 months otherwise it will get disconnected but with in 5 months...

DEAR SIR/MADAM,
I M A USER OF IDEA NET SETTER NO.[protected]. ON 09/12/2010, I RECHARGED IT BY RS.750/- FOR UNLIMITED DOWNLOADIND PACK BUT DIDN'T GET IT'S BENEFITS AS IT WAS NOT GET RECHARGED. IN LAST TWO MONTHS, I REGISTERED BUNDLES OF COMPLAINTS TO THEIR CONCERNED PORTS BUT THE RESPONSE IS NIL TILL TODAY. THIS IS REALLY DISGUSTING.
SO FROM THIS SOCIAL NET PLATFORM I ONCE AGAIN REGISTRING MY COMPLAINT AGAINST IDEA...

I am an Idea Cellular postpaid subscriber since January 2007 and used to have Unlimited GPRS package attached to my subscriber number. Recently (on 17th September 2010) I activated Unlimited BB services and while doing do on the same day I had deactivated the Unlimited GPRS package on my account. In the Invoice dated 15-Nov-2010, there was a charge of Rs 319.04 on my account for GPRS (Volume) Usage. When I called the Customer Care about the...

sir my sim card has lost .so i do you please deactivate my number [protected]...

Dear Sir,
I got Idea Post Paid Connection for last 1 years , My self Sushil Ajay Singh , Residing 1/c hussain building ground floor room no 4 , kalbadevi road , takwadi, mumbai-400002 My mobile number is [protected]. The Idea people call every day and say u pay 450 rs in adavance and take discount of 75 rs in every bill for 12 bills know the 2 bills are passed and they have not provided me any discount and they have take 450rs from...

INSPITE OF SEVERAL REQUEST THESE PEOPLE ARE NOT CLOSING THE CONNECTION, HOWEVER I HAVE DEPOSITED BILL THREE TIMES UNNESSCESSARILY. PLEASE FOLLOWING MAIL:
From: Smlsrivastava
Sent: Tuesday, February 08, 2011 9:46 AM
To: 'Customer Care (UPW)'
Subject: RE: REMINDER: CLOSING OF CONNECTION

Again the INR 398.97 bill is paid please close the account. Please find the reference.

Reference...

I never come across with such a fraud company. I wanted to switch to Tata Docomo and sent a porting SMS and rcvd a code II923315 ..submitted to Docomo office. Three days after IDEA rejected the code without any reason. Then I went to Vodafone submitted the application..Idea again rejected the code. When I lodged a complaint they say we don't know anything..Under the UPC this is offense and I am filing a case against the company as I...

Dear Concern,

This is to inform you that I am user of Idea cellular Ltd. I have a cell number [protected] and I wanted to give a complaint against company due to poor network.

I am working as a Team Leader in a BPO and I need to have my contact with me to get some important calls from my client or from my Boss. However, due to this poor network services from Idea I have been suffering since last few months.br...

My Mobile Number:[protected] changed from post paid to pre-paid on 25th Jan 2011 after using for one year, submitted all the necessary documents IDEA CELLULAR office at MVP double road, Visakhapatnam. But my connection is stopped after 15 days even I reminded them several times and resubmitted the documents again. My connection need to be restored immediately.
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