Claimed

Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
Resolved
9872
Unresolved
6841
Quick Links
Statistics
Share
Contacts

File a complaint to Idea Cellular

Having problems with Idea Cellular?

File a complaint and get it resolved by Idea Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Idea Cellular
Customer Service Contacts

Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 771

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
srohanreddy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sms package

Address:Mumbai City, Maharashtra

Iam Rudra Varma. I have activated sms pack on 11 th oct 2010 which has 1 month validity. I have activated sms pack again on 5 th nov 2010 which also has 1 month validity and I got a msg saying my recharge is confirmed. Even though I was being charged for sms from 11 th nov 2010. When I called their customer care executive they say that as my first sms pack is already active when I activated the second pack, my first pack cannot be over ridden...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RAJEEV MANIYAR
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HARRESSMENT AND MENTAL TORTURE

Address:Vadodara, Gujarat

we would like to share the horrible experience that we had and this shows how our personal data is being misused by the people of the said service provider

would like to provide you with all the details as regards to blocking of our idea phone number [protected].

on monday evening when my partner called me the call suddenly failed. than when we met in some time no calls were being made or being received. so when...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish Kumar pathak
from Gurgaon, Haryana
Report
Copy

Value added services activate on my mobile no without request

Address:East Delhi, Delhi

Hi i am manish my mobile no is [protected] i am using idea no from last 8 month and from past few month regularly my money deducted from my mobile duo value added services i havent activated any kind of value added services i have complaint several time on idea customer care but no response from there i dont know how to deactivate this services and i dont want to use more this services and i am fade of with the services of idea customer care.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sanjaycyno
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

asking for documents again

Address:Maharashtra

HI i am pramod sakhare,

today on date 10/nov/2010, i received message from idea (prepaid services) for submit documents again. they sent me message my already submitted documents are not as per DOT.

if my submitted documents are not as per DOT why you put on my connection form last 2 years?...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
shailace
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Promise and unnecessary charges

Address:West Delhi, Delhi

Hi Sir,

I am working in Sapient Corporation Pvt. Ltd. 2 months back an Idea representative name Ashish has come to my gurgaon office (Every Friday he has visited). I have purchased 3 idea connection in a single go in corporate scheme. Tariff as per Ashish was:

Advance rental = 700 per connection for 2 yrs
CUG Calls = Unlimited free
Local Call = 50p/min
STD Call = 60p/min
first 200min...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pawan.gondhule
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

issuance of new sim in lieu of lost sim

Address:Gondia, Maharashtra

Dear sir/Madam,

I have lost my cellphone with sim card of idea cellular ltd of no [protected]. When i blocked my sim card company told me that for new sim i have to go to nearest idea office for new sim. Then on next day i received the call from no [protected] saying that go to nearest dealer to collect the new sim. When visited the dealer shankar agencies, he is giving hell of excuses. One he ask me to visit his place everytime...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikunjsame
from Abu Road, Rajasthan
Report
Copy

Not working and slow speed

Address:Mumbai City, Maharashtra

i am currently in roaming and when i connect my idea netsetter the network registration gets failed. It worked for the first 2 days after that it did'nt work. As well as the speed which they provide is extremely low as to what they say to be 236 kbps. i had seen a demo of the netsetter which was a lot faster as compared to the actual speed this is a cheating by these people....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Deepak Elias Hansdak
from Ernakulam, Kerala
Report
Copy

Service provider is asking to submit the document.

Address:Jharkhand

I Mr. Deepak Elias Hansdak and and i am recently using the idea sim , but i have some problem with this product ,my problem is that whenever i call then they used to reply that i have not submitted the document.
But actually I have submitted the document then and there from where i have purchased the sim.
...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sathish7248
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sms conditions in special days

Address:Medak, Andhra Pradesh

i was lost my approxmetly 75 rs yesturday(04-nov-2010)
actually diwali today(05-nov-2010) is special day
in idea prepaid terms they are inform that before the day of diwali is also special day
i requested that yesturday(04-nov-2010)is not a special day why r u cut the balence from my main balence
in the case i requested to the consumer complints forum
THE IDEA NETWORK GAMLING WITH THERE TERMS & CONDITIONSbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
michaelshanavas
from Akhnur, Jammu and Kashmir
Report
Copy

no response from customer care

Address:Kerala

i am a customer of idea cellular ltd , i just wand an enquirer about my connection but the customer care executives response not well, they disconnected call with out my permission , i call 3 times in 458 and 2 times in 198 complement help desk ,they respondent not well ,they didn't give correct clarification of my questions, they avoid me and disconnected my call without my permission , 458 customer care number will be charging 50ps...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
dkkar
from Bemetara, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted deducted from balance

Address:Chhattisgarh

I had taken an IDEA sim under prepaid plan 3 months back.But from last 2 months unwanted /unauthorised deductions are being carried out by your service provider.I had reported the matter to the customer care several times and requested him to block the unregistered facility ,but no action has been taken so far and my sim balance is getting drained out for no use.please check the matter and refund back my unauthorised deductins ,if possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sweety Avashiya
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Barred the Services without prior intimation

Address:Maharashtra

Dear Sir/Madam,

This is regarding my idea sim card which has been barred since so many days. This is not for the first time they hav stopped the services. We hav been regularly using this phone and hav also submitted the required details regarding the same two times but to no avail. First time they stopped the services saying you hav not attended the enquiry call, we thought may be due to busy shcedule it has been missed so...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
amol chaudhari
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim activation failed

Address:Maharashtra

Dear Sir,
I have bought the Idea sim numbered [protected] by name Amol Ashok Chaudhari by submitting all the required documents to retailer,the retailer sent the documents to distributor "GAURI ENTERPRISES,JALGAON". The distributor kept the documents ideal without processing it due to which my activated SIM is not in service since last 3 days. although visited the distributor several time he did not respond me well....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
venkatrangan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

KBC discrimination against non-hindi speakers

Address:Mysore, Karnataka

I want to complain against idea mobile which is the chief sponsor and main telecom provider of KBC (kaun banega crorepathi programme) which gives less than 10 % chance to non hindi speaking region(see KBC rules & regulations. which is highly discriminatory and regional biased). This company is launching idea pass as a trap to lure the gullible mobile providers without making known the 'hidden rules' of KBC which is a money spinning...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raju0019
from Shimoga, Karnataka
Report
Copy

deduction of money from my balance for the extra services

Address:East Godavari, Andhra Pradesh

sir,i have a prepaid connection with number [protected].i am getting deduction from my account balance upto 10rs perday.i have called the customer care many times but they are not deactivating the services.frankly speaking i am not satisfied with the customer care.so please take my request into consideration....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
milindmvora
from Pune, Maharashtra
Report
Copy

worst customer care and web page management

Address:Surat, Gujarat

[protected]
Just horrible , Bought the card in 60 rupees and got 24 Rs talktime. Then from their Idea website for Gujarat according to the table recharged online with Rs 41 . Acccording to the table given in their website I was to get 35.17 balance the rest cut in taxes and charges . I did not get any talktime. When I called 198 they did not seem to want to atttend to my complaint and asked me to call 4444 (paid customer service)....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kaur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by company authorised dealer

Address:Maharashtra

i had purchased two sim cards from royal telecom,shop 26,crystal plaza,sector 7,kharghar-new mumbai,who is authorised dealer of idea cellular mobile phones.
while one sim card was activated properly the second simcard was not activated,dealer did not bother about it.when i called after 2 days that simcard still not activated he said 2-3 times switch-off phone remove sim card,re-insert and switch-on again, dial 2222 then simcard will...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
madhusudan joshi
from Ahmedabad, Gujarat
Report
Copy

Documents submitted / accepted not considered as valid documents

Address:Ahmedabad, Gujarat

My prepaid mobile no. is [protected].
In response to the companies direction, I have vide form Sr. No. No.13319400 duly filled in and pasted with passport size recent photograph duly attested deposted with idea outlet located at Ankur, Naranpura, Ahmedabad-380 013, on 23.10.2010, enclosing therewith self attested photo copy of my Voter card.
As per the directives from DoT, Voter card has been considered a valid document as proof...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradeepn0202
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Barring of services even after providing documents

Address:Ahmedabad, Gujarat

I myself Pradeep Nair, relocated from Mumbai for professional reason. I am put up at Bopal Ahmedabad. I had purchased an Idea prepaid connection in my dad's name from retail outlet opposite Homeopathy College where I submitted documents as mentioned below:

1. Photpgraph of my dad
2. Voter Id copy of my dad
3. Letter from the HR of my company as residence proof with my dad's name mentioned in it. the...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
saipuneet9
from New Delhi, Delhi
Report
Copy

Submitting ID proof again and again

Address:West Delhi, Delhi

respected sir,
i have submitted my id proof(Voter Id Card) many times(round about 6-7times) in the last 3 years. but the company is repeatedly messaging me and asking for ID proof time and again, and whenever they want they disconnect my services by doing such they are torturing me like anything. They are constantly and deliberately disturbing my mind, please help me.
i will be very thankful to you

with regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy