Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

sir,
my name is ADIKI PRAKASH. IRCTC user id is ADIKI143.
i forgot my security question answer.
please recover it.

I couldn,t recover my password as i forgot my security question answer please send a new password to my email

i coudnt, recover my facebook password as i forgot my security question answer plz send a new password to my email.

Facebook — i couldn't recover my facebook account password.and security question ,answer.plz sent new my password

i coudnt recover my facebook password and also forgot security qusetion answer.plz sent my newpassword to my email.

Dear sir,

my irctc id is: altaafmohd
sir im forgot my password and also im tried to recover my account by give a correct answer and the page says Your password has been reset and an email has been sent to your registered email id
sir the problem is im deleted my email id which has hacked and my new email id is : [protected]@gmail.com
sir please kindly help me for recover my irctc id

Thanking you...

i have forget password also unable to recognise answer to secret question. please help me recover password.
my user id is ssaleem71
my email id is ssaleempharm2gmail.com

I, didn, t receive the password in my email, hence please send me irctc login password.
MY MAIL ID;[protected]@yahoo.in
My registered mobile;[protected]
MY LOGIN ID:mjkchinna

please send me

Dear Friends...



The RAILWAY REFUNDED my MONEY...



This was the reply from them @ yesterday...


Dear Customer,

The refund of Rs. 198.00/- for the transaction tried by you under reference no.[protected] which has failed and later found that the payment has been debited to your account has been credited to your account at 09/17/2011 08:02:43 PM.
We suggest you to please retry the transaction, if not booked already. The booked tickets history can be checked to view the list of all tickets booked by you.
Warm regards,
[protected]@irctc

Dear Sir,

I had filled a TDR on 5th July'11.Till now my money is not refunded. PNR Number:[protected] Train No:12401[from PATNA (PNBE) to NEW DELHI(NDLS)] Reason for TDR:TDR for all passenger are not travelled due to one passenger conferm but rest of the wailt list so that you have canceled to my booked ticket and refund my tickect booking amount. TDR Status:CCM Registered . Reference No:ekt[protected] TDR Zone: NR Refund Status:Refund Under Process. Refund Date:Not Available. Kindly take it futher and refund my money ASAP...



thnaks
Sandeep Ranjan

Hi,
I am Renuka...
Really its a very very worst worst website. When i am trying for ticket booking its showing that service unavailabe.
So i think they selling their tickets to Agents in a big amount... So what we general people do. I think irctc should close their office...Otherwise take some action...

IRCTC — Refund of tickets - Passenger not travelled

Dear Sir,

I have filed TDR as on 5/6/2009. Almost 138 days has been passed and still not received the refund from IRCTC. Whenever i call up them, i got reply from them that they have still not got the refund from Railway. I always asked for the document they have filed with them but never got any such documents from them. A normal refund process is taking long time. Pls. take some action against the same and find out the solution for the same.

Pls. find the correspondance done with them.

Dear Sajjan

It pretty long time. almost 4 months are getting over and still we have not recd. refund from you. This is the poor service that we are receiving. Its look like Railway does not have money and they are running on our refund money. I will surely escate this in the news that railway is taking 4 months to refund ticket payment to customer. Also would like file complain in Ombusman for this poor response.

With Regards,
Kalpesh Gogri

Head - Accounts & Finance
www.pentagon.co.in

Mobile: +91 [protected] | Tel: +[protected] Ext. 543 | Fax: +[protected]
PENTAGON SYSTEM & SERVICES PVT. LTD. | 501, Pramukh Plaza, Cardinal Gracious Road | Chakala, Andheri (E) | Mumbai 400 099 | INDIA





tdrprocess <[protected]@irctc.co.in>
29/09/2009 11:16 AM
To
kalpesh.[protected]@pentagon.co.in
cc

Subject
Re: PNR - [protected] Transaction ID - [protected]






Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 09-jun-2009. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 26.09.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


Regards,
Sajjan Kumar
[protected]@irctc.co.in
Ph:[protected]





kalpesh.[protected]@pentagon.co.in wrote:

Dear Team

I have file TDR for PNR No. [protected] as on 5-6-2009. Almost 100 days are over and i have still not get refund for the same.

Pls. do the needful at the earliest.
With Regards,
Kalpesh Gogri

Head - Accounts & Finance
www.pentagon.co.in

Mobile: +91 [protected] | Tel: +[protected] Ext. 543 | Fax: +[protected]
PENTAGON SYSTEM & SERVICES PVT. LTD. | 501, Pramukh Plaza, Cardinal Gracious Road | Chakala, Andheri (E) | Mumbai 400 099 | INDIA





Disclaimer :-
Information contained and transmitted by this E-MAIL is proprietary to 'Pentagon System & Services Pvt. Ltd.' and is intended for use only by the individual or entity to which it is addressed, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If this is a forwarded message, the content of this E-MAIL may not have been sent with the authority of the Company. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited. If you have received his communication in error, please delete this mail & notify us immediately at [protected]@pentagon.co.in

tten:


Sir,



Maduro & Curiel's Bank NV assist prospective clients, individuals, enterprenuers, companies, partnership, organizations and multinational corporations in achieving and realizing their business financial requirement. We offer project finance and business loans to companies and individuals worldwide with viable business project/proposal on considerable terms. We welcome your inquiries at any time regarding any financial solutions you, your colleagues, or clients may seek, as we have many opportunities that can exceed your expectations in all of the areas we represent. All submitted project inquires shall be evaluating and approved by the investing banks within the stipulated time as informed :



[1] Business Partnering and Joint Venture Offers.

[2] Unsecured loans, Commercial loans

[3]Worldwide project financing

[4] Equity Loan Financing

[5] Personal Financing

[6] Issuance and discount of all bank instruments

Maduro & Curiel's Bank is an investment oriented company desirous to invest money in the areas of agriculture, Real estates, Construction Undertakers, pharmaceuticals, petrochemicals etc. We can invest in any company with potentials for rapid growth and whose byelaws allow for foreign direct investments. We can fund viable projects, and also invest in any viable, lucrative and profitable business. However, we insist that the host country must be politically stable, have good tax/fiscal policy, dependable investment infrastructure, hospitable people and above all, must be a democratic society.

Contact us for further information on our loan programs:


Mr. Edward G. Logeman
Maduro & Curiel's Bank NV (17 branches)
Plaza Jojo Correa 2 - 4
PO Box 305
Curaçao
web:www.mcb-bank.com
E-mail:[protected]@gmail.com
Tele: 44-[protected]/+44-[protected]
Fax: [protected]/[protected]

MANOJ PYARELAL SHARMA MYAXIS BANK A/C NO. IS [protected] IS CLOSE PLEASE REFUND MY RAIL TICKET AMOUNT IN MY NEW IDBI BANK A/C NO. [protected].



THANKS & REGARDS,
MANOJ SHARMA
AKOLA.
MAHARASHTRA STATE
INDIA.
MOB. NO. [protected]

plz urgent replay

Hello ([protected]@yahoo.com)
my name is Miss Rita Tamaya, after viewing your profile in this site, then i feel like dropping this massage to you, please i will like to know more about you and if you can send an email to my email address i will give you my picture because i have something important which i will like to share in common with you. Here is my email address ([protected]@yahoo.com)
Rita.

Hi, I want to deactivate my mobile IRTCT user ID because of, I have tried 3 times on android mobile for IRTCT Registration but, I did not get mobile OTP.I received only password and now, I am trying for Registration so, It are showing your mobile number and E-MAIL ID already registered. I am enable to log in. I have tried with these number [protected], [protected], [protected] and those e-mail _ _ _
[ [protected]@gmail.com ]
[ [protected]@gmail.com ]
[ [protected]@gmail.com ] Expecting for your kind !!!

This is for complaints.

This is good for complaints.

IRCTC — IRCTC website has wrong information

I have an issue that happened with Indian Railways (IR) last week and I wanted your advice on how to proceed on this issue.

1. I had a confirmed ticket in a train which starts from Yashwantpur going to Palghat in train 6527 which departs at 8PM from Yashwantpur.

2. As per the online website of Indian railways, the scheduled stop also includes Banaswadi where as per the website it was 9PM.

3. Yesterday morning I had called 139 also and they reconfirmed that there is a scheduled stop and I can board the train from banaswadi.

4. As that stop was convenient for me, I decided to take the train from Banaswadi.

5. This evening when I reached the station at 8.30PM, I was told by the duty station master that the train does not stop in this station.

6. The station master confirmed that he is aware of this issue and said that it is the railway HQ that has erred.

7. In spite of requesting him to stop the train for the scheduled one minute, he disallowed our request saying that is not possible.

My grandmother had passed away last week and I was going there to perform the last rites & due to this negligence of IR, i had to undergo trauma and mental agony. Now, I would want to take up this matter legally mainly to stop IR from providing such wrong information to the passengers and spoiling the country’s image. What do you recommend that I do?

sir/madam,

sir the information provided by irctc/indian railway esquire is not updated as per the actual information.
today at around 9.15 am when i asked about train no.12810(mumbai mail) it showed to be arrived at 10.31 am.

this status remained till 10.10am.

but when i reached the station at around 9.50 am there it was already showing that the train is late by 9.30hrs & will arrive at around 11.40.
not only this even i had inquired at 139.
it also told that the train will arrive at 10.31 am.
sir the website is showing that it is updated regularly but actually it is providing the wrong information.
sir due this wrong information i had to unnecessary wait in the station for 2 hrs.

but by right to information i should always be provided correct information.
sir i request you to take action against the authority so that in future it can be avoided.

We had no option left except for waiting 9 hours to catch the train and these all due to
IRCTC making such a stupid mistakes and no one is made responsibel or blaimed for any kind of
mistakes in Indian Government. We except that it could be late in arrival and departure of trains operating in india with such a large network and huge population, however they atlease can provide the right
informations to the customers. This is our right to get good services from governmnet as we are paying the handsome amount of money in form of TAXes.

Train12071 AsperHelpline 139train was to depart at 15:35on 23Aug2011. I had rechecked the information on website. I reached CST and was shocked to find that the train had gone in time. I missed the train and had to rebook a ticket as I had to reach Aurangabad on same day on official duty. I went through lot of mental agony, stress. It cost me money, time and along with all luggage had to run from pillar to post for rebooking my ticket. I had to go thro’a lot of ordeal for making the most genuine complaint to the Station Master who was unavailable in office. AnotherOfficial not concerned with the complaint had the audacity to ask me if I had recorded the message. I never imagined that Railways Computer Automated systems are so badly managed. Does any body in the Railway bother about this? In my case I seek full Refund of money Rs.440 PNR [protected] +amount paid for the next train Rs.650 ascompensation by 9th September 2011 failing which I will be forced to escalate my compliant to other Consumer Forums

Dear Sir,
I am register a railway registration foam. register successful and user ID, mobile verification code is received my mobile.confirmation mail and password not received.next what can i do.
By Venkatesan

dont worry about it the deducted amount wiill be automatically credited in ur account wtthin 10 days...

My cancelled train E Ticket of PNR Nos.[protected] &[protected] have cancelled on 3.4.2011.The amt is not yet credited in bank account

i had filed a TDR during 19th of dec but till date i have not received the refund detail is as under
PNR Number: [protected]
Ticket Type: eticket
Transaction ID: [protected]
Booked On:[protected]
Class: 2A
Internet Service Charge: Rs 20.00
Date Of Journey: 18/12/2010
Railway Zone: NWR Bank: hdfcvbvpg
Total: Rs 1862.00
Train No: 2414
Ticket Charge: Rs 1842.00
From Station: JAMMU TAWI(JAT) Quota: General To Station: DELHI(DLI)
TDR Details
Reason For TDR: Train Late More Than Three Hours And Passenger Not Travelled
TDR Status: Forwarded To Railway
Reference No: ekt[protected]
TDR Zone: NWR
TDR Filing Date: 19-Dec-2010


ROMI SONI

[protected]@yahoo.com

Sir/madam.

I booked a ticket using IRCTC site, but to connection error after the payment is made, the page did not load. And when I checked, my bank account was debited, and ticket was not booked. and Here are the details regarding this:


Pnr Number: 0
Transaction ID: [protected]
Train No: 12728
Train Name: GODAVARI EXP
From Station: Secunderabad(SC)
To Station: Visakhapatnam (VSKP)
Date Of Journey: 27-Oct-2011
Class: SL Boarding: (SC)
Resv Upto: Visakhapatnam(VSKP)
Date Of Booking: 21-Aug-2011
Total Fare: Rs 305.00


Pay Status: Settlement Requested
Reservation Status: Not Booked
Payment Gateway: SBI Debit

So, I kindly request you to look into this issue, so that the money gets refunded

regards
Sumanth

We have booked on line railway ticket as per detail below, This ticket was cancelled and in the meantime this bank account was also closed.
As per requirement we have sent letter of bank stating that amount was not received in this account with ID proof to IRCTC.
But more then 5 months have passed and only correspondence, no result.

In last 2-3 months [protected]@ IRCTC is also reminding to concerned department for rapid action but result is Zero.

we request you to help us and take some step so that we can get refund at the earliest.From: [protected]@irctc.co.in
To: [protected]@hotmail.com
CC:
Subject: Re: RE: refund of cancelled ticket
Date: Fri, 28 Dec 2012 15:27:43 +0530

Dear Customer,
Please note that afresh reminder has been given to the concern department for taking some rapid action on given issue. So please co-operate with us in this regard till receiving any update. As soon as we will be in receipt of information, the same will be conveyed to you.


Thanks & Regards
Rajesh Kumar
Executive, Customer Care,
[protected]@irctc.co.in
Ph:[protected]
www.irctc.co.in

[protected]-------- Original Message[protected]--------
Subject: refund of cancelled ticket
From: [protected]@hotmail.com
Date:[protected]:17:00+05:30
To: [protected]@irctc.co.in
Cc:
[protected][protected][protected][protected]
Dear Sir/ Madam,

We have booked tickets as per following details and cancelled now.

1. PNR - [protected] ADI to NDLS dated 1/8/2012 trans. ID [protected] - refund Amount Rs. 1800

2. PNR - [protected] NDLS to ADi dated 4/8/2012 trans. ID [protected] - refund Amount Rs. 2370

Above tickets have been cancelled on 1/8/2012. We have booked these tickets online from HDFC A/C no. [protected] but this A/C we have closed few days back. Requesting you to transfer this amount in my following account.

SBI A/C [protected] Branch code 11748 , Thaltej, Ahmedabad

Kindly reply.

Regards

Gobind bhai

[protected]

Dear Sir,
I Rakesh Kumar Gupta putting a complain against irctc regarding refund of cancelled ticket. I have booked a e-ticket on 26 Dec 12 with PNR No. [protected] and Tx ID [protected] in Train no. 56701 to travel from Trivandrum to Madurai on 28 Dec 12.Ticket was made for four seats with all waiting list.On travelling date(28 Dec 12), out of four wait listed seats only one became RAC. Looking at the constraints I cancelled the ticket before arrival of the train.Ticket has been cancelled but the refund amount I did not got till date. Whenever I check the status of refund, it shows &quot;refund under progress&quot;.
Please do the needful if refund is possible.

The details of the ticket booked and cancelled are as follows:
IRCTC Username: Minnu11
PNR Number: [protected]
Transaction ID: [protected]
Date of booking: 09/04/2014
Date of Journey: 10/04/2014
Date of Cancellation: 09/04/2014
Refund Amount: Rs. 250
Receipt No:[protected]

transaction id [protected] and pnr no. of cancelled ticket [protected], cancellation date[protected], amount of 605.0 Rupees has not been refunded as yet.In ref to this i would like to inform you that i had mailed many a times but there was no solution offered to my problem.The replys sound monotonous and useless, like the system generated replys.

sir, On 5/6/2014 i cancelled 4 e-tickets booked in tatkal quota from chennai egmore to thiruchirapalli. The amount rs.1220 which should be refunded in my account was not still
refunded.when checked for the refund status it was showing as&quot;NONE&quot;.so i request you to take necessary steps and make the refund as quick as possible.The details of the booking are as follows

PNR NO:[protected]
TRANSACTION ID:[protected]
TRAIN NO:22623
FROM:MS
TO:TPJ
ticket ID [IRCTC #4121849].

I have not received the amount of cancelled ticket, which was cancelled on 6th July 2014. The PNR details are [protected] &amp;amp; [protected].

Request you to do the needful at the earliest.

Refund of cancelled ticket not yet received.
Transaction ID: [protected].
Cancellation ID: [protected].
Refund Amount: 305.00.

Refund of cancelled tickets not yet received.
1)
Transaction ID: [protected].
Cancellation ID: [protected].
PNR No: [protected]
Refund Amount: 1300.00.
2)
Transaction ID: [protected].
Cancellation ID: [protected].
PNR No: [protected]
Refund Amount: 915.00.
3)
Transaction ID: [protected].
Cancellation ID: [protected].
PNR No: [protected].
Refund Amount: 305.00.

Sir,

I have cancelled my ticket on 24-sep-2014.Transaction ID: [protected] PNR No: [protected] Train No./ Train Name 18507 / VSKP ASR HKG EX
Date of Journey: 25-Oct-2014
Date of Cancellation: 24-Sep-2014 23:25:10 HRS
Ticket Type: E-Ticket Cancellation ID:[protected]

My Card was not accepting payment so I opted for ICICI credit card payment gateway.Now website is showing me that money was refunded to ICICI bank on 25-sep-2014.But I didnot get the refund until now.It&#039;s been almost 15 days.

Dear Mr. Praveen,

Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '342344_aaas' in the subject line.

Regards,
ICICI Bank Customer Service Team

Sir, I booked a ticket (PNR No : [protected]) (Train No : 12138) from Faridkot to New Delhi on 25 Oct 2014 (Date of Journey 26 Oct 2014) through irctc and cancelled the same on 25 Oct 2014. Cancellation ID [protected]. The refunded amount Rs 1030/- not credited in my account till date . Sir please take needful action

sir please do needful action

Hi All,

I cancelled a confirmed ticket on 11-JAN-2015, till now the cancelled amount is not refunded into my account. I filed TDR for the same. Please take a look into this issue. The details are as below.


Transaction ID: [protected]

Train No./ Name: 12252/WAINGANGA EXP

PNR Number: [protected]

Date of Journey: 12-Jan-2015

TDR Filing Date: 11-Jan-2015 07:31:36 HRS

TDR Status: CR Registered

Cancellation ID: [protected]

TDR Zone: SOUTH WEST RAILWAY (SW)

Registration No: CSW170115W19390

Thanks,
Mastan

Sir,
My booked ticket vide PNR no [protected] has been auto cancelled due to falling in W/L on date of journey. The ticket charge showing on cancelled ticket is Rs910.00 excluding service charge- Rs 44.94. But I am refunded Rs 875.00 in place of Rs910.00. If any reason then pl explain otherwise pl refund the difference of amount(910-875=35).
Thanking You.

_ (AMAR NATH PRASAD)
PNR- [protected]

transction id- [protected]
pnr no. - [protected]

i had cancelled e-ticket and i not get my money transfered to my SBI account plz transfer my money as soon as possible

i have cancilled three ticket vide pnr no[protected] on 10/05/09 for rs 836, pnr no [protected] on 08/0/509 of rs 1167 and pnr no [protected] through my wife's debit card no [protected] agst s.b a/c no[protected] o[censored]nited bank of india, b.e.college road howrah branch, but no money has been credited to my account till date.I hace twice visited the bank personally but it make no result. I donot know wat to do now, is this mechanisam of irctc is so bogus.

vinod sharma

Sir/ Madam,
I have got my tickets cancelled i the month of Nov 2008, but the refund is not yet realised
kindly expidate the same .


Muraleedharanm.T



On Wed, 19/11/08, [protected]@irctc.co.in <[protected]@irctc.co.in> wrote:

From: [protected]@irctc.co.in <[protected]@irctc.co.in>
Subject: Money Refund Confirmation from IRCTC
To: [protected]@yahoo.co.in
Date: Wednesday, 19 November, 2008, 9:54 AM
Dear Customer,

Thank you for using IRCTC’s online rail ticket booking services.

An amount of Rs.529/- towards the refund for the cancellation done on
17-Nov-2008for Ticket vide PNR [protected] has been for credited to
your account. You are requested to please check with your bank regarding the same.
We regret the delay if any, in crediting back the
refunds.We solicit your continued patronage to our services,

Warm Regards,

[protected]@irctc




On Wed, 19/11/08, [protected]@irctc.co.in <[protected]@irctc.co.in> wrote:

From: [protected]@irctc.co.in <[protected]@irctc.co.in>
Subject: Money Refund Confirmation from IRCTC
To: [protected]@yahoo.co.in
Date: Wednesday, 19 November, 2008, 9:54 AM
Dear Customer,

Thank you for using IRCTC’s online rail ticket booking services.

An amount of Rs.529/- towards the refund for the cancellation done on
17-Nov-2008for Ticket vide PNR [protected] has been for credited to
your account. You are requested to please check with your bank regarding the same.
We regret the delay if any, in crediting back the
refunds.We solicit your continued patronage to our services,

Warm Regards,

[protected]@irctc

TO 23 NOV 09
THE CCM (REFUND)TDR PROCESS
BILASPUR SCER RLY CHHATTISGARH
RESPECTED SIR
KINDLY ACKNOWLEDGE ME WITH THE LATEST STATUS SINCE NEARLY ITS GOING TO BE MORE THAN A YEAR AWAITING FOR MY REFUND
MAILS RECD ATTACHED

(Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No.[protected] will be forwarding to CCM/South East Central Railway for reopen the case dt. 31.07.09 stating that DUE TO NIGHT PEOPLE IN THE COMPARTMENT DID NOT OPEN THE DOOR SO PASSENGERS NOT TRAVELLED at the time of your journey with all the papers pertaining to your refund case As soon as refund, if any, received it will be credited to your card account.


Regards,
Ved Prakash
[protected]@irctc.co.in )
(1)MAIL NO 1
REGRET Dear Customer, With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : C/BSP/IRCTC/09/06.07.09/SECR In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected] With regards, TDR TEAM
(2)MAIL NO 2
Dear customer,

Sorry for the inconvenience. Kindly note that your refund case of PNR No.[protected] will be forwarding to CCM/South East Central Railway for reopen the case dt. 31.07.09 stating that DUE TO NIGHT PEOPLE IN THE COMPARTMENT DID NOT OPEN THE DOOR SO PASSENGERS NOT TRAVELLED at the time of your journey with all the papers pertaining to your refund case As soon as refund, if any, received it will be credited to your card account.


Regards,
Ved Prakash
[protected]@irctc.co.in
MCF SARLANAGAR MP
TO
THE CCM (REFUND)TDR PROCESS
BILASPUR SCER RLY CHHATTISGARH
SIR/MADAM
MAY I DRAW YOUR ATTENTION TO THE FOLLOWINGS
1 A TICKET PNR NO [protected] WAS BOOKED FOR 06 PERSONS IN SARNATH EXPRESS FROM MAIHAR TO DURG
2 THE TRAIN CAME ABOUT TWO HRS LATE AND LEFT NEAR ABOUT 10PM CAN BE CONFIRMED FROM DRIVERS/GUARD/SM DIARY/REPORT
3 DUE TO NIGHT PEOPLE IN THE COMPARTMENT DID NOT OPEN THE DOOR I WAS TRAVELLING WITH TWO SENIOR CITIZEN (PARENTS)&TWO BABIES SO WE WERE UNABLE TO BOARD IN THE COMPARTMENT & THE TRAIN LEFT
4 THE CASE WAS REPORTED/PUT TO THE STATION MASTER &GRP THEY ALL SUGGESTD ME TO COME IN THE MORNING FOR TDR AT THAT TIME IT WAS DIFFICULT TO MAKE LATE AS I HAD TO TRAVEL ANOTHER 10 KMS AT NIGHT WITH FAMILY TO COME HOME THE ADDRESS MENTIONED IN THE APPLICATION
4 THE TICKET WAS SUBMITTED IN THE MORNING FOR REFUND
5 NOW ON 23JULY I GOT AN EMAIL DENYING TO REFUND BECAUSE THE TICKET WAS SUBMITTED AFTER 12 HRS OF DEPARTURE OF THE TRAIN
6 THE PROOF OF TICKET &EMAIL RECD HAVE BEEN ENCLOSED
7 I REQUEST YOU TO RECONSIDER YOUR DECISION BECAUSE MY TICKET WAS SUBMITTED WITHIN 12 HRS FROM DEPARTURE OF THE TRAIN
8 BEING FELT INSULTED NOW I HAVE DECIDED TO PROCEED FURTHER FOR MY CONSUMER RIGHTS TO THE COMPETENT COURT/AUTHORITIES AFTER 15 DAYS OF THIS REQUEST
9 DETAILS OF TICKET
Transaction Details
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 25.00
Date Of Journey 22/11/2008 Ticket Charge Rs 1143.00
Bank SBI Debit Total Rs 1168.00
Train No 5159 Railway Zone SEC
From Station MAIHAR(MYR) IRCTC Zone GGM-1/EZ
To Station DURG(DURG) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 cp pandey 75 Male 0000 Booked
2 gayatri 70 Female 0000 Booked
3 sk pandey 43 Male 0000 Booked
4 ranjana 40 Female 0000 Booked
5 gullu 14 Female 0000 Booked
6 isha 11 Female 0000 Booked



Reason For TDR : bogies closed from inside not
opened reported to grp dy stat
ion master immediately takentd
r fro tti
TDR Status : CCM Regreted
Reference No : ekt[protected]
TDR Filing Date : 30-Nov-2008
Refund Status : Refund Not Approved
Refund Date : 23-Jul-2009
Refund Amount : Rs.0.00
Remarks : 148-SECR/3 Ticket was not surrendered within 12 hrs after the departure of the train. The case is repudiated

10 EMAIL RECEIVED

DEAR SIR
A LOT OF THANKS FOR YOUR POSITIVE RESPONSE
WITH REGARDS
SK PANDEY
MAIHAR CEMENT

--- On Fri, 31/7/09, TDR <[protected]@irctc.co.in> wrote:

From: TDR <[protected]@irctc.co.in>
Subject: Re: refund
To: "Surendra Pandey" <[protected]@yahoo.co.in>
Date: Friday, 31 July, 2009, 4:53 PM
will be forwarding to CCM/South East Central Railway for reopen the case dt. 31.07.09 stating that DUE TO NIGHT PEOPLE IN THE COMPARTMENT DID NOT OPEN THE DOOR SO PASSENGERS NOT TRAVELLED at the time of your journey with all the papers pertaining to your refund case As soon as refund, if any, received it will be credited to your card account.


Regards,
Ved Prakash
[protected]@irctc.co.in
Ph:[protected]

To'
CCM TDR PROCESS
BILASPUR SCER RLY CHHATISGHAR

SIR
PNR NO:[protected], DATED[protected] we got W/L 8, 9, 10 in 3rd AC but we were given the berth in S5 berth no:53, 54, 55 so I kindly request you to re fund the money

i have made a ticket from irctc PNR no [protected] travelling date 04/06/2010 of train no 4864 but unfortunately my ticket was in waiting list till the chart got prepared.
so i went to the web site of irctc to cancell the tickets wihcih was made by my hdfc credit cards to claim the refund but it was written that chart has been prepared so you can cancellation your ticket.
so can i know wheather i shall get the money refund in my credit card a/c or not.
mail me on [protected]@gmail.com
mobile no [protected]
pankajkhetan

Sir,
I tried to book an e-ticket on 16th June for date of journey 18th June in train number 4554 in tatkal quota from Una to Delhi. I tried twice but the ticket booking showed error and said that the money debited from your account will be credited to you. The amount debited was Rs2516 and after the transaction I was left with Rs4189 in my account number[protected], Divpreet Singh. On the next day, 17th June, I was debited the same amount Rs 2516 and then credited back. But the originally debited amount was never credited back to me. I registered my complaint with IRCTC help desk too but I have been getting no response at all. I have even showed them the screenshot of my bank statement which shows the following three transactions taking place between 16th June to the time of screenshot.
1 17/06/2010 IIN/PAYMNT RVSL/[protected]/1/0502015 CR INR 2,516.00
2 17/06/2010 IIN/PAYMNT RVSL/[protected]/1/0502015 DR INR 2,516.00
3 16/06/2010 IIN/www.irctc.c/[protected]/0 DR INR 2,516.00

My username at IRCTC is jmmasodhi and I have no other user id. I am attaching the screenshot so that you can confirm.
I hope I will get some help here.
Thanking you.
Yours sincerely,
Divpreet Singh.
[protected] begin_of_the_skype_highlighting              [protected]      end_of_the_skype_highlighting
Hamirpur (H.P.)

sir ,
I had book railway ticket through IRCTC with PNR Number: [protected]
Booked On: 6-4-2010, but train has been cancelled due to cyclone , and i file TDR but till date money is not refunded in my account please help me out for get back my money the necessary details mentioned below
Transaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On: 6-4-2010 Class: 1A Internet Service Charge: Rs 20.00
Date Of Journey: 20/5/2010 Railway Zone: SER Bank: axispg
Total: Rs 3088.00 Train No: 2842 Ticket Charge: Rs 3068.00
From Station: CHENNAI CENTRAL(MAS) Quota: General To Station: RAJAMUNDRY(RJY)
IRCTC Zone: Group General Manager-1/Eastern Zone (IRCTC) Kolkatta


Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 M RAMANA 35 Male 0000/ Booked

2 PUSHAANJALI 32 Female 0000/ Booked



TDR Details
Reason For TDR: Train Cancelled. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: SER TDR Filing Date: 21-May-2010
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

Dear Sir,
I have purchased 3A class ticket of train no. 2331 to travel on 24/11/10 Patna to Ambala ref PNR no. [protected] Transaction no. [protected] but was not able to board a train from Patna as a train route was diverted.
I have already filed TDR on 25/11/10 ref no. ekt[protected] but more than 90 day's have passed but still now I have not received the refund amount.
So, please look into the matter & do the needful. In a hope.

Thanking you
Your's faithfully
ASHUTOSH SRIVASTAV

AS THERE IS NO COMPETITION FOR RAILWAYS, THEY ARE BEHAVING AS IF THEY WISH TO..
NO ONE CARES ALSO.. BAD ON THE PART OF RAILWAYS..

PEOPLE ARE FIGHTING FOR THE TICKETS.. AS THERE IS NO OTHER COMPITITION..

OUR INDIA WILL NEVER BE A DEVELOPED COUNTRY IT WILL ONLY BE A DEVELOPING COUNTRY INSTEAD.

i had booked tickets from IRCTC for journey from Jaipur to Sealdah for 28/12/2010 with PNR no. [protected], due to ongoing gurjar agitation the train was diverted and it did not come to boarding station i.e. at Jaipur. I filed a refund TDR with IRCTC on dated 29/12/2011, since than I'm continuously approaching to IRCTC for refund of Rs. 3234.00 but they have given no heed to my complaints. please help

Dear Sir/Madam,

I was booked ticket to Godavari express for the date of journey on[protected] with PNR number [protected] from visakhapatnam to secunderabad on tatkal Quota. Unfortunately on that date[protected] due to railroko at Telangana region, godavari express declared to moved upto vijayawada. According to the announcent at Visakhapatnam station, i was not traveled in the godavari express and i filed TDR on[protected] with Reference No: ekt[protected] for that train cancellation.

Currently in TDR status, it is showing as CCM Regreted and money was not credited to my account. Please take necessary action and process the same.

Regards,

Madhav
Mobile#[protected]

SIR
AMOUNT IS NOT REFUND TO ME.I ASK WITH BANK THEY TOLD ME WE ARE NOT RESPONSE OF YOUR MONEY YOU CAN CONTACT IRCTC.PLEASE RETFIY

THANKYOU





























From:
[protected]@irctc.co.in | Add to Address book |This is spam



To: [protected]@rediffmail.com


Subject: Re: not recived the refund


Date: Wed, 21 Dec 2011 10:48:30 IST








Dear Customer,


Kindly note that we have refunded the amount as per the following details. Please contact your bankers for confirmation with the given details.

Transaction Id [protected]

Payment Option indianbank




RFND AMT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE




495.00 Refunded[protected] RFN[protected] 25-nov-2011 12:00:00 AM

In future you are requested to use the Refund status Tracking service Provided by the IRCTC. Select the 'Refund Status' link in the left panel under 'My transaction'. on the plan my travel page after you log in to www.irctc.co.in giving your userid and password.

Note that if still the refunded is not reflecting in your account, we suggest you to send us the screenshot/scanned copy of your account statement by hiding the credit/debit/bank account number as an attachment.


Thanks & Regards

Hema Tandon
Executive, Customer Care
[protected]@irctc.co.in
Ph:[protected]
www.irctc.co.in


From: [protected]@rediffmail.com
Date:[protected]:07:23+05:30
To: [protected]@irctc.co.in
Cc:
[protected][protected][protected][protected]

Dear sir
my money has not been refunded to my account .kindly rectify


thankyou

Dear Customer, The refund of Rs.495/- for the transaction tried by you under reference no.[protected] which has failed and later found that the payment has been debited to your account has been credited to your account on 23-Nov-2011. We suggest you to please retry the transaction, if not booked already. The booked tickets history can be checked to view the list of all tickets booked by you. Warm regards,
Customer Care
Internet Ticketing
IRCTC


T.SUDHAKARAN.(EXECUTIVE)
THE BOOK POINT (I) PVT LTD
ANNASALAI CHENNAI.600002.

I have booked a ticket on[protected]. first chance a/c debited but ticket not booked. Then next chance I booked the ticket and amount debited again. Amt--2591.78 dated 01.04.2015, tr no--[protected] from patna to anvt-- delhi. PNB a/c tr date in bank is 31.03.2015 due to annual closing