Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear IRCTC Customer Support,

I hope this message finds you well. I am writing to express my deep dissatisfaction and frustration regarding the recent ticket refund request I filed for PNR Number [protected] . Despite the train being delayed by a substantial seven hours, my Ticket Deposit Receipt (TDR) was unjustly rejected.

I filed the TDR with a legitimate reason, "Train Late More Than Three Hours, " along with...

I booked a ticket from Etawah to Lucknow by Shatabdi for June 11th. The ticket was booked on June 7th. The payment got deducted from my account but the status on the transaction is showing 'NOT BOOKED'. The detail shown on the ticket is
Payment Status: Amount Received From Bank
Failure Reason: Unable to perform Transaction. Please try later....

Kidly deactivate [protected] number from previous account...

My train number is 07436. I’m travelling from Srirangam to Kacheguda. My pnr number is [protected]. I’m travelling with my family in 3AC COACH. Since morning ac is not working. Suffocating in coach with filled passengers. Made complaint to the concern person but no use....

We book the tickets as per attachment but there is no refund credited to wallet or bank account.

I have deposited 3000 in my irctc wallet, it's failed but my money debited from account. Please refund me...

Dear Sir,
As discussed with customer service team and informed
I have file TDR on date:[protected] at around 6:00Pm after the train got delayed for more than 20 hrs (Departure* 05:[protected] against the last update of departure time 3:30am on[protected] and also train got diverted.
During TDR apply delay option was not showing enabled hence the other option of train diverted was selected for cancellation and TRD filling...

I was travel from Asansol to Howrah yesterday on Satabdi express train #12020. The catering charge was included in the ticket price but no catering facility was given in the train. When asked they replied it will come later but nothing was given till I reach howrah. I was travelling with PNR # [protected]. There was no vendor and train don’t stop sufficient time in the stations to get food. This is a harassment to customer. I want to formally...

Train number: 12161
PNR number: [protected]
I want to file tdr as the option for filing tdr was not showing and I didn't travel. I would like to get refund....

Since no adequate information is provided in IRCTC, I mistakenly changed my mobile from Indian to Singapore (am a foreign citizen RESIDING PERMANENTLY in India, have OCI). ( As an Indian resident, I should have remained with my Indian mobile number and not changed to Foreign mobile number)

IRCTC site does not clearly tell you who should do what for registering?
1) Indian passport holders who are NRI
2) Foreign...

I had filled a tdr for one passenger because all confirmed passenger not travel but the refund not come yet. I request you to please do my refund as soon as possible
Journey date 02/04/2024
PNR [protected]...

Refund id-[protected]
I Have been booked a ticket from irctc app then after sometime i had cancelled the ticket but refund amount not credited

Totally waste food. Very dirty washroom in train. No facilities....

I tried to login to my account on phone app. I used the correct password, but it asks me to verify mobile no. and email id. Mobile no. Got verified but OTP never arrived on email. I tried this multiple times on phone and pc. Nothing is working. Please resolve this issue soon....

I have tried to recharge my E-wallet 2 times but both time transaction has been failed or my amount debited
Amount RS-2100 * 2 Times
Company - IRCTC E-wallet....

MY REFUND NOT SENT TO BANK ACCOUNT HERE ARE DETAILS
"Transaction ID[protected]
Transaction Date29 Mar 2024
Journey Date18 May 2024
Boarding Statio
nNEW DELHI (NDLS)
QuotaGENERAL
Ticket TypeE-Ticket
Booking Amount₹ 2528.6
Refund Details
Refund ID[protected]
Refund Status
SENT_TO_BANK
Bank NamePay using BHIM (Powered by PAYTM ) also accepts...

When I add amount in irctc wallet amount is dedicated from my account but not credited in my irctc wallet...

Dear Sir/Madam,

I booked two confirmed train (Train no- 12554) tickets for journey date 4th April 2024. PNR for both tickers are as [protected] & [protected]. I received a message one day before of my journey date that train 12554 has been diverted and will not touch my destination (SV). Even 4 hours before of my scheduled journey time. i received the same message that train has been diverted and will not touch my destination....

I have booked ticket from H NIZAMUDDIN (NZM) to AGRA CANTT (AGC) for 17th February, 2024 for 2 passengers. But train was running late for more than 3 Hours. I couldn't cancelled the ticket, as chart was prepared already. So I have applied for TDR and travelled by road instead. Now TDR status is updated as TDR repudiate and reason is "NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR AS PARTY HAS TRAVELLED" which is not true.

Please...

I have booked ticket of 30th March 2024 from Nagpur to Pune on 7th January 2024 the ticket was not booked but the amount of Rs. 2546/- was deducted from my account but, I haven't received the refund amount yet the bank reference Id is [protected] in which amount has been credited from my account, Kindly resolve my query....