IndusInd Bank Complaints & Reviews

Hello,

I got a call on my personal number offering a credit under some. After a long conversation with the representative i agreed to have the credit card. I was told that based on my credit score found from my pan number i was offered this credit card.

After all this a representative visited my office and collected all the required documents. I got verification call, verification mail on my official mail-id and also a so called verification officer had a visit to my residence.

Today, dated 19th may 2018 i receive a message on my personal number from indus stating "we regret to inform that we are currently unable to sanction a credit card to you. Thank you for your interest in indusind bank".

Fyi... I was not interested at 1st place, i was convinced to have your credit card, so please correct the message.

What was all this, done for killing time? Have you had no other business apart from wasting my time.

And the funniest part is i got a call from another representative from your bank today asking if i need a credit card explaining all the polishing schemes you have got.

I regret my decision of opting to bank with indusind.

Hello team,
As per the discussion with executive of indusind bank, he convinced me to get a credit card option with the fixed deposit of 35000/- with indusind bank. Against which they will provide me a credit card with any single penny or any kind of annual charge, executive had spoken so sweetly that you don't have to any amount against this card and now when i received this card they have generated a bill of around 11800/- and 590/- respectively.
I'm really disappointed with indusind bank how they use to fraudulent with the customer.
Now when i spoken to execute for the surrender of this aura credit card, instead of telling me the solution he's asking me to submit the amount and later he'll return the same amount to me.
I'm really disappointed with indusind bank and want to surrender card without any deductions from my fixed deposit account.

Req sir,

My currant account is with indusind bank

Ac no :[protected]

Ac name : satyam bags
Parth soni in paldi branch given me wrong information for account open
This account it will be zero maintenance account and jan 2018 charges de duct in my account

I m unsatisfied for same and kindly refund my deduct amount of rs. 708/-

Regards

Vishal sadhu
Satyam bags
[protected]

My account has been debited an amount of rupees 27800000.00 from a cheque which does not belongs to me. The employee was also arrested by police but after 10 months the bank always replying that you will get the money soon but till now they have not credited the same account. The bank manager and still the state head of the bank does not gave a certain date or time my account will be credited.

I have salaried account with indusind bank for a while now which monthly transactions are approximately 60k-70k, they freeze my account without giving me any notice. It has been 7 days now and i can't operate my account, my father passed away 1 month ago and after his ceremonies i got 2 transctions in my account. After that i got call from bank and they have verified all the documents and told me all good. After 2 days my account has been freezes, i have 7 lakhs in my account, i believe you guys must invested my money into stocks, that's how you make fool out of your customers, please try to understand i have family to feed and that was the only account i have my all money. I got so much trouble harassment by this. Have done every thing. Please do the needful.

Regards,
Suraj mahajan
Suraj. [protected]@gmail.com

Dear sir,
I hanuman prasad had a two wheeler and same was finance by your firm. Registration no for the same is hr 82-0678. Installment for the same has already paid completely and completed on before more than a year around 18 months ago. I request your firm to kindly issue noc for the same but they didn't turned up and issue the same till today's & also they didn't familiar with us. You are requested to look into this matter.

With warm regards

Sir/madam
I have a savings bank a/c in your bank in ashok vihar branch since december 2014. I am totally faded by the officials and banking services provided by this branch as whenever i used to visit branch i have to wait for a long span of time as officials are busy in gossips and planning coffee visit in working hours instead of doing work assigned to them. At most of the times i found machinery breakdown in the branch due to which i have to comeback. Officials doesn't value customer's time as of today when i visited branch for activation of my a/c one of the official said that wait for 5min, ok i replied but it has been a half an hour and i used to ask another official and am amazed to see that i have to wait again as the one i reached first has to do my work but she is not free as she is gossiping and planning coffee treat with other officials there. Finally i got an application form and filled the same and said its done where to submit and thrn she said take it to my table and it will be done within a week.

I want a solution to this as soon as possible otherwise i am going to discontinue banking with this bank ever and ever. Worst experience till this in my life. They don't have time value.

Thanking you.

I want no objection certificate
I have already close my loan i am not traceout in noc please give me a noc

Ref no :3004011 date 25/05/2013
Borrower name : jaganathan k
S/o kalyanasundram
70 kamatchi joshier st
Kumbakonam
Mobile no: [protected]
[protected]
Loan no:thaa00813 loan date 21/06/2004
Product minidor tipper
Variant: minidor
Engine no:d22000574
Chassis no:t05123078a03
Regn no tn49t3737
Note that, the holagram alloted for this no objection certificate is nda199583
Please give me another noc original certificate

Hello sir / mem,
Deepak soni
(Account number[protected]
(Ifsc code indb0000825)

Yesterday morning i tried to withdraw money from the atm but due to sudden light, the money could not come out of the atm, but the money was reduced in my account which i did not even get, i even complained about this i have no hearing, (Complaint number 62660007,[protected] it is kindly requested that you hear my case as soon as possible.

Bank: indusind bank ltd address: g-2, empire state bldg., near udhana darwaja, 'ring road, surat 395 002

Meri jis din loan ki date thi me us din bank me directly paise jma krne gya. But vha k employees ne paise khane k liye mere loan k paise nhi liye or ek din ki penalty lga di. Or uske bad bank mese muje koi call nhi aaya or penalty double bank me see kisi ka call nhi aaya.
Is trh se chutiya bnati h ye company.
Paise khane k liye ye log ese natak krte h. Or bank ka name kharab kr rhe h. To koi bhi yha se loan na krvaye. Ye bank kabhi bhi bandh ho jayegi

Hi, the customer representative just resolved my issues for one of the account but had again been arise for the other account..
For the account number[protected]...

From the previous month without any notice the bank is debiting an amount from my account
On 27/04/2018 they debited something amount of 200 and then again on 11/05/2018 they have debited rs.842 without any notice.
So i would be glad to know the reason behind the deduction of money

Hi,
My account is in indusind bank SCO 23-24, Phase 3B2 Mohali Punjab. I receive my monthly salary from Australian company through Western Union . I emailed all the details to indusind bank so they credit my salary in my account. Its almost 1 week and still i didn't get my salary and when i call to this branch they never pick and if by mistake they pick my call they told me they will check my account and email after that they busy the line . Number is [protected] . They harassing me for almost one week for my own money. My worst experience ever with this bank . Its for 5 months i need to call them always for 3-4 days so they credit the salary. Please i need solution for this or close my account. I dont want my account with worst bank like this. Poor customer service.

In June 2017 Bank approches us for loan for our business and ask to deposite processing fees of Rs.48, 875 /- in Indusin Bank account on promise that if they fail to credit loan amount they will reverse our payment.They did not disburse my loan nor return my payment.

Till date we drop so many emails and phone calls to concern person but our payment not received . kindly note this fraud /scam and reply with solution on urgent basis. We have option open to file criminal cheating 420 compaint to our police station againt your bank and officier.

We request to look into immediately and return our money.

Attached of payment details which we have given to indusind bank.

Person who came to my office is
Mr.Gopal Sharma, Mr.Shantanu Siddhant, Mr.Ajay Kamth
Email Id - sharma.[protected]@indusind.com
shantanu.[protected]@indusind.com
ajay.[protected]@indusind.com

Mob No. [protected]
Mob No. [protected]

My Branch Manager - New Panvel Branch
Mr.Tilak Wankhede
Email Id - tilak.[protected]@indusind.com
Mob - [protected]

Dear sir,

I would like to inform you here, your bank is collecting interest and late payment fee wrongly,

I have indusind credit card[protected]*2003), last month my due date was 23rd april and i was drop cheque before 5 days ago from due date and in 5 days we have 4 working day as per rbi guideline, and it was not credited in my account till due date so next day i was got a call from bank payment is not done of your credit card, so same day i had book complain through ivr why its not till now but that taime they saying it may be today will credited and you need to pay late payment fee & interest. I ask them what is isuue why its not confirm then they dont have excuse.

I was wait hole day to credited but it was not credited in my account so i have booked again complain on 25th april 2018 thorough mail (Indusind=[protected] against why its not credited. Then after 4 days i got a message on my mobile your cheque is not clear due to wrong address delivered, so same day first of all i pay all due amount through online net banking, and i have ask by ivr to issue for not clearing cheque then they told me due to wrong info your cheque was not cleared but same prosess i am following in other banking but we never get this type of issue. I have few below point question.

I have mention in cheque pay to (Credit card no with name of credit card user in bracket) and back side of chequei have mention name, credit card number with bank name, and mobile no.

1. What is issue in credit in filling of pay to i have used same as mention in statement? (Please make your cheque or draft payable to your ‘indusind bank credit card no xxxx xxxx xxxx xxxx)

2. Why they have not reply in 7 days 17th april to 24th april you have issue in filing of cheque?

3. After the two times escalation by me about cheque status its have revert by message your cheque not clear, may i know how much days its taking in confirmation to send customer about cheque status?

4. If you have found cheque is not filling proper why you not call or text me to update your cheque is not fill proper, for what purpose you required name account no mobile no in back side of cheque?

5. Now today is 10 april and my cheque was bounce as per your confirmation on 27th april then why till now its not resend to me?

6. What is time period you required to resend cheque to us?

7. Why they didnot call me for confirmation when they got wrongly fill cheque.

In hole procedure we can see its only purpose for making money by interest charged and late payment fee from customer even though customer had try to pay amount through cheque on time as per rbi guideline.

I have send 7 mail about it and many times call by ivr but no response,

So kindly fixed this issue or send me my cheque before next outstanding date so we can file a case against person who saying cheque is not proper filling and we can learn from them in court about how to fill indusind payment cheque which is away from rbi guideline.

Thanks in advance for support.

To,
The indusind bank manager
Delhi
Sir,
With due respect i have to say that i have been my card is approoved but not provide me.
Blue dart field boy phone not pic. And bank says to me your card one and two days delivered to your resident address. But today is 20 days but not provide my card to me.
Indusind bank customer care says me again and again your card delivered to your residence address will one and two days. But today is 20 days. But my card is not provide me. My phone to massage at yesterday your card fee is 555.
How this is possible?
My indusind bank credit card not provide to me. So tell me how this is possible. Sorry but blue dart is very lasy company.
Please accept my complaint and take a action to blue dart.

Thanking you"

Yogeshwar narayan
Mobile num: [protected]

Actually I have paid my due amount on 28th of march through net banking of my IndusInd Bank Credit Card statement for period 09-Feb-18 to 08-Mar-18 before the due date 28th of march . still i was charged for late fee. so i feel cheated by indusbank. i tried to reach out indusbank representative but none of them acted on my request.

Please find the interaction details with indusbank representaive.

Dear Mr. Singh,

This is with reference to your IndusInd Bank Credit Card.
We are disappointed to note that you want to cancel your credit card.

Please confirm the reason for credit card cancellation to enable us to assist you further.


In case you are not satisfied with our services, please share your experience with us so that necessary corrective action can be taken at our end.

We request you to reconsider your decision regarding card cancellation and give us an opportunity to serve you better.

Assuring you of our best services.

Sincerely,

Steven Tauro
Service Delivery Specialist

My Response:
Hello,

Reason of closing my Indus bank credit card:

Actually I have paid my due amount within due date for month of March bill. still i was charged for late fee. so i feel its not worth keeping this type of service or card.
Also, i had discussion with indusbank creditcard dept representative, but he reject my request of reversal of the late fine. so i have made up my mind to close the card.
so please let me know the process to close or block this card.

Thanks,
Manjeet

I amit zutshi holding an account no[protected] at your orchha branch,
Branch code 0448, i had purchased an tata aia policy on 30_04_2016, this year i was in need of money so i thought i will pay it little later with an late fees, that why i didn't had enough balance in my account but i hold an fd with you of rupees one lakh and the premium had been deducted from it that too without my permission, i was in need i need my money back and i want to close my account how can u deduct money from my fd account, if not satisfied i will contact tack banking ombudsman.

With regards
Amit zutshi
[protected]

Tried to book my ticket for the 1st time through bms & tried to avail 1 per 1 free tickets however the error came saying the daily quota has been eshausted. This is bad! I mean at the time of convincing me to take this credit card tall promises were made out of which one was this & now i realise that this is fake. What do bms mean by exhausted the daily limit when i have not booked a single ticket?

My car no. Hr 13 k 7223 which is on finance from 31 december 2015 i paid all the investments on right time but as soon on 10 april 2018 i clear the pending loan amount of 107500. And then on 4 may 2018 the investment is taken from my bank account. By this misshapening i had a lots of problem. Kindly refund my money otherwise we file a complaint in court against you. Be fast.

While making a payment from my credit card the amount was deducted twice. I wanted to know whether it was refunded back or not but after calling customer care I realised it is completely useless. Tell me a way to know it. Further I am calling customer care for past 1/2 hrs they are not connecting me with the personnel and making me listen a pathetic music.