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KFC India Complaints & Reviews

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Last updated May 8, 2024
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KFC India reviews & complaints page 133

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P
punyakiki
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour of your employees

Address:Mysore, Karnataka

Hi team, This mail is in reference to the misbehaviour i faced from your employees. I placed an order through phone for home delivery on the 10th of October 2014, I was told that due to lots of orders in stack they will let me know in 20 mins whether they will take my order or not.I happily agreed to this, believing that ur employees will get back to me. i waited for a call for 1 hour 15 mins during this time i tried reaching out...
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joyoson
from Mumbai, Maharashtra
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KFC THE WORST CUSTOMER SERVICE.

Address:Mumbai City, Maharashtra

Your feedback ID is Mum40641. My feedback ID is Mum40609. My feedback ID is Mum40589. My feedback ID is Mum40547, THE FULL INCIDENT WHAT HAPPENED IN KFC WITH ME ON 2Oth Sep and 22ndSep 2014. Sorry about the CAPS (I am not shouting I am really pissed) THE WORST SERVICE I EVER HAD WITH KFC WAS ON 22ND SEP 2014 AT 6PM BY THE ASSISTANT MANAGER MR.BHUSHAN OF THE HIRANANDANI GARDEN POWAI STORE, HE INSULTED ME BY CALLING ME IN THE STORE...
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joyoson
from Mumbai, Maharashtra
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Kfc has the worst customer service.

Address:Mumbai City, Maharashtra

My feedback id is mum40589.
The full incident what happened in kfc with me on 2oth sep and 22st sep 2014.
Sorry about the caps (I am not shouting i am really pissed)
The worst service i ever had with kfc was on 22nd sep 2014 at 6pm by the assitant manager mr.Bhushan of the hiranandani garden powai store, he insulted me by calling me in the store for the complimentary meal which he promised me on the call by saying you...
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joyoson
from Mumbai, Maharashtra
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Bad customer service.

Address:Mumbai City, Maharashtra

Your feedback id ismum40547.
The worst service i ever had with kfc was today at 6pm by the manager mr.Bhushan of the hiranandani garden powai store, he insulted me by calling me in the store for the free meal which he promised me on the call by saying you just come to the store and i will give whatever you will like in the store.
This is because few days back i went to kfc to buy a chicken snacker and i was totally ignored by...
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rickymarwell
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order was never delivered

Address:Bangalore, Karnataka

This is the worst service in the history of my ordering experience. I ordered at 9pm on 17th September. I called in 5mins to add Another burger to my order and was told the guy has left, and about 11 15pm and still have not received the ordered. I called the store number, every agent I spoke to is irresponsible, doesn’t know how to treat a customer and handle call.Now at this point of time I had enough and decided to call store and was...
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Rathnagr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Double of my bill amount was debited from my account

Address:Bangalore, Karnataka

Hi, I had visited to Commercial Street, KFC restaurant on 7th of September 2014. While billing the executive had billed for twice the actual amount. I couldn’t see what he had billed and I entered my pin too… good that I saw it before signing on the bill. When raised concern the store Manager (Mr. Vikram) said that this amount will be cancelled and credited back to my account in 48 hours. But that didn’t happen. He had given me a...
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Vineethka007
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The actual offer and what we get....

Address:Hyderabad, Andhra Pradesh

Hi My self Vineeth.Today[protected] around by 8.00 pm me and my family went to your Out let in Tolichowki, Hyderabad, and we have ordered Hot & Saucy Chicken-4 Pic Re.98/- and we also ordered for popcorn 1.Reg and 2.Medium. We are satisfied with Popcorn. Before ordering I have asked the counter boy that, what you are showing the same size of pieces only I need, he told it would be medium pic. Fine and I ordered the same. When I reached...
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Soham Verma
from Delhi, Delhi
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Guwahati kfc staff threatening to the customer

Address:Kamrup Metropolitan, Assam

Me and my friend went to kfc guwahati, Kristina basti branch around 10:30 pm. For an order of 4 pcs crispy chicken, and 2 virgin mojito.at the time of delivery when I told the staff of asamies that please change one of the pcs, he told me nuisance word to me.we don't know why he behaved like that.and than after one of the staff came and handle the sutioation.
But after our dine in the food he came outside for us and give us a...
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B
Bobb
from Pune, Maharashtra
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Unauthorized/unethical Billing

Address:Pune, Maharashtra

The KFC cashier at KFC, Magarpatta Seasons mall, Pune charged 5 INR extra as part of WHR donation without my explicit permission. I noticed it only when i checked my bill and found 5 INR extra. The cashier did not take my permission or even asked me before billing. This unauthorized debiting of money can amount to thievery and stealing somebody's money with his/her knowledge. They must have billed countless customers this 5 INR without their...
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KS Sreejith Sreerekha
from Satana, Maharashtra
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worst Customer Service provided

Address:Chennai, Tamil Nadu

Dear whoever concerned I have visited one of your outlet in Chennai Abhirami mall I was having some food before the movie, when I took the order and sat on the chair it was completely wet and it was a white chair. So I asked the manager there whether you expect all the Customer to check before you sit down like we do on road side hotels or eateries .they were so dumb enough that I have ask for tissue paper to wipe the water from my dress....
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snsn
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding not available item and time to get one

Address:Mumbai City, Maharashtra

Mam/sir, i was at kfc, infinity malad west yesterday at around 9, 30pm.And went to the counter.To order our meals.My first order was popcorn chicken rice bowl.And even before i finish to tell him the rest of the order .The guy told me it over.And they are making new one which will take 30 minute minimun.According to his body language i guess he didnt want to serve me that item as it is one of the cheaper item on the menu.A few day ago i was...
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tiakala rudy
from Delhi, Delhi
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Poor costumer service and incompetent staff

Address:New Delhi, Delhi

Hi, first of all i tried contacting your costumer care center no and a stupid fool recieved the phone abd he was not able to converse in english, in a corprate office like yours hw can you keep such staff like that and secondly the staff at ur ambience gurgaon i dunno what kinda attitude they have and for what i do not seento understand they speakso rudly and are always in a casual behaviour instaed of taking the orders or making the orders...
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harmanchd
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Promise-Takeaway order

Address:Thane, Maharashtra

Dear Team, I am a regular customer at KFC and I dine at your restaurant at least twice or thrice a week. So when I planned a movie with my friends, I decided to place a takeaway order at Store No. G–15&16, F-19&20, R-Mall, United Motors Ltd Ghodbunder Road, Near Runwal Estate, Thane (West) Phone:+[protected] so that we are not late for our movie. But to my shock, when I arrived at the store they were ignorant about...
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suryanarayanan kappala
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Imposition of service tax on take away

Address:Chennai, Tamil Nadu

I would like to inform you that i have bought(take away) Pop Corn Chicken and Chicken Burger in KFC at EXPRESS AVENUE, Chennai-14 at 12.23 pm on 06.05.2014.

They have imposed service tax on my take away order, i would like know that, is there such rule that they have right impose service tax on take away order? Kindly do the needful and guide us in this regard.(Bill copy attached)

kindly reply through by return...
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Sagar Phatnani
from Boisar, Maharashtra
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Misguidance

Address:Thane, Maharashtra

On 15th of january 2014, i walked into KFC restaurant (gol maidan, ulhasnagar-2, thane, mumbai.) And i saw Chicken zinger burger on the menu. So i stood in line whch took me about 15 mins to reach in front of the line so that i can place my order whch was for a party.
But thn i got to know tht they were out of stock *WHICH WAS NOT MENTIONED IN THE MENU*
Thn i ordered one chicken rice bowl whch literally had no gravy in it, whn...
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dmelant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating customers with wrong amount.

Address:Mumbai City, Maharashtra

Mail sent but no reply... Looting customers [protected] Forwarded message[protected] From: <[protected]@kfc.co.in> Date: Tue, Dec 31, 2013 at 9:19 PM Subject: KFC Feedback To: dmello.[protected]@gmail.com Dear Anthony Dmello, Thank you for your feedback. Your feedback ID is : Mum19998. KFC team will contact you shortly . Team KFC...
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P
peter1965
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I will never return there again

Hi, I came to kfc on Sunday evening around 5pm through drive through.. I young guy who I believe was assistant manager named Darcy served me . He served me my saying what do you wont . I asked him about one of the burgers and then he said read the board. he was so rude . this is not the first time this has happened with this assistant manager and this is why I am making a complaint. I will never return there again as I believe he has no customer...
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Alina Sayeed
from Delhi, Delhi
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Food Quality

Address:Lucknow, Uttar Pradesh

I ordered 'Rizo Rice Meal' at KFC, Sahara Ganj mall, Lucknow, India.

I have tasted it before, it had corns, carrots et al and some exotic juicy rice.

Today was a horrid experience for the pocket, the rice were dripping with oil, were tainted in turmeric, and all they had were green chillies as 'vegetables', tasted, if that wasn't enough, the so-called 'gravy' they serve with...
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Solve Concern
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worms in Chicken meal at KFC

Address:Bangalore, Karnataka

I had been to KFC restaurant on Sunday, 16th Mar 13 with one of my friend. We ordered Chicken Rizo Meal (its a rice meal with One chicken piece), when we were almost done with food, my friend lifted the Ketchup Sachet and felt something on it. She moved ahead to have a closer look and suddenly she threw the sachet on table. I gave a confused look to her and asked what happened, she replies, "WORMS!!!". My God that moment I felt...
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Tanvir Bindra
from Jalandhar, Punjab
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BILL

Address:Patiala, Punjab

Today 23/12/12, I visited KFC Leela bhawan, Patiala along with other 3 people.
We ordered 3 Twist Popcorn meals, 1 Fiery 2 pc and 1 Chicken snacker. The order was severed after a few minutes but I was served with one extra Pepsi. I checked my bill that whether I am charged for extra Pepsi or not and found that I was not charged for that extra Pepsi. But in my bill there was “1 FREE 3 pcs hot wings “
I went to the counter...
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