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KFC India Complaints & Reviews

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Last updated May 8, 2024
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KFC India reviews & complaints page 132

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V
Vijayalakshmi Nareshkumar
from Gurgaon, Haryana
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missing order

Address:Bangalore, Karnataka

Today i placed an order delivery in bangalore in old airport road outlet a lady called nihana took the order. nd my order was 2 burgers, 2 crunch chicken nd a popcorn chicken. nd asked abt the bill..she was totally confused abt the prices.nd told the amount was 409 including taxes. nd so i wantd confirm wth my parent as the price was ok enough for us nd again i called nd confirmed the order nd i repeated the same items she reduced the amount..wen...
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praveenKKS
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foreign material found in KFC food

Address:Gautam Buddh Nagar, Uttar Pradesh

I had ordered Chicken Rizo Pepsi Meal dated 07Jan.2015 at KFC sector 63, noida. while eating Rizo Rice i found stone in it.i complaint to supervisor but he is not a position to give satisfied answer .he told me will call u back by senior . sofar i have not recived the call from anybody and i have photo of the foreign material (stone) also i have safely kept the rice with stone with me. i want serious action to be taken against the company...
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Aditya Shetty
from Limbdi, Gujarat
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Order Not taken nor delivered--Hopeless service

Address:Mumbai City, Maharashtra

Hi, I am one of those KFC regulars who prefers your company compared to McDs & others. But yesterday, I had a forgettable experience. I had seen your one on one offer on Wednesdays & called your call-centre to place an order. This is my experience. 1. First I had some time explaining my address to executive. Post that I placed an order of 1 on 1 chicken zinger & then asked him about the price of 20% off on flaming crunch....
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A
adityainc
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect billing to invoice no. 31414099147

Address:Bardhaman, West Bengal

Dear Sir I'm very sorry to inform that my credit card was charged Rs.880 instead of a invoice of Rs.440 made on date 04 January, 2015 at KFC Devyani International Limited, Ground floor, junction mall, city center, durgapur. The invoice number is [protected] order no. [protected] date: 4/1/15, staff: 31407 (purnima). Table no.4. The invoice as attached shows an amount of Rs.440 but my credit card was charged for Rs. 880. I request you...
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J
jaspalS
from Jammu, Jammu and Kashmir
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MISBEHAVE

Address:Jalandhar, Punjab

TODAY I BUY 4 PCS OF CHICKEN FROM MODEL TOWN, JALANDHAR, PUNJAB AND HE REFUSEE ME TO CHANGE HOT AND SPICE SAUCE TO TOMMOTO SAUCE PLUS MISBEHAVE WITH ME .MY BILL NUMBER IS 92984POS AND ORDER PLACE BY MR SUKHPREET . SO TAKE STRICT ACTION AGAINST HIM...
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S
Sysh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scheme? more like a scam.

Address:Bhopal, Madhya Pradesh

Hello, today I went to KFC, DB City Mall, Bhopal ( M.P.) And I made my order, redeeming the 10x reward coupon but the guy at the counter said the coupon is not working and then he asked me choose another offer (WTH?) And then another guy came and tried several coupon codes from my phone and then he said the coupon says its already been used! So they used up my codes when they had my phone and now giving me crap. This is not okay, they...
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R
rjrj21
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNPROFESSIONAL BEHAVIOUR BY KFC CUSTOMER SERVICE WORKER

Address:New Delhi, Delhi

We ordered KFC spice chicken on 20TH DECEMBER2014 from Mobile number.[protected].I would like to say that this has been the most worst service & experience from one of your KFC service worker named MR.Dheeraj. The chicken we recieved was extremely some sour and some sweet at most of the part(with way too much toppings) making it impossible to eat. We called MR.Dheeraj about the issue, he asked 2 mins for call back but there was no call...
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A
Abhilash Puram
from Bhongir, Telangana
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Service

Address:Hyderabad, Andhra Pradesh

On 19th Nov, I ordered online for KFC food items. it costs 470, the transaction was successful but when i went and asked for the food items, they said they have not got any information about booking and didn't provide me those food items. They said I will be refunded within 12 days, but it has been around 20 days since i booked but they did not refund me( I have provided the transaction number also). Please take the issue seriously and prove...
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a.hanjrah
from Satyamangalam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit/credit cards

Address:Jalandhar, Punjab

Venue: Jalandhar (Punjab) G.T road (near Haveli) Problem/Issue: Credit Debit card does not work. What I get from staff is that the network provider didn't showed up. If debit/credit cards are not working in the area, how do you guys earn? I mean debit/credit cards are the basic mode of payment after cash and if someone shows up with a card instead of cash, you guys are simply going to say NO. This ain't customers fault that your debit/credit...
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S
skmrsunil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad customer service at vytilla junction KFC outlet

We had visited the KFC outlet located at vytilla junction, Cochin at 10:45pm we were told the service was available but after 10 mins they come with the manager jins Jose saying its closed the entire staff was very rude and the manager had a attitude problem, was a fan of KFC but this experience has left a bad taste will never have KFC guess they don't teach customer service at Cochin outlets....
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R
rajesh kumar tata
from Delhi, Delhi
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Improper Billing

Address:Chennai, Tamil Nadu

Dear Team, I visit KFC very frequently. Last Visit is on 28th Nov 2014 bill no is [protected]. This is a shocking experience i faced in one of your outlets located in OMR Chennai. My order amount was 882 along with vat and service tax bill came to 931 after providing the 20% discount coupon. On 882 20% off means they gave Rs.102.40 off, they calculated 14.5% VAT on 882 which is Rs.113.04 and Service tax of 4.944% on 882 which is RS 38.54...
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A
Aadhi R
from Hyderabad, Telangana
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Money deducted without placing order

Address:Hyderabad, Andhra Pradesh

I tried to order Chicken zinger burger & chicken rocking burger through KFC online order . I have paid the amount of 280.7 rupees which is deducted from my ICICI netbanking (payment mode ) . Kindly update me how and when you are going to refund this amount . transcation details : BIL/[protected]/kfc/KFC_AICI3567687...
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A
Avinaash Murthi
from Chennai, Tamil Nadu
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BAD FOOD IN KFC ROYAL MEENAKSHI MALL BRANCH

Address:Bangalore, Karnataka

Dear KFC i have visited your many KFC outlets but yesterday. I have been to one of your outlet in royal menakshi mall bangalore. and i have ordered for one chicken rocking meals. in which chickens was old in the burger. KFC have a very good name please dont spoil it like this i am totally unhappy with the food Data:[protected] Note please check the CCTV footage Thanking you Avinash.M [protected]...
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Hariharan Navam
from Bengaluru, Karnataka
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Non delivery of order

Address:Bangalore, Karnataka

Dear Sir/Madam I had ordered "Dips bucket 8 pcs" today[protected] at around 5.28 pm and was told it will be delivered by 6.00pm approximately. I had made my friend to wait for the food to arrive, even though he was in a hurry to go. Finally even after 6.45 since the item was not delivered, i called KFC Bel road, Bangalore to find out...but they could only tell that the item was dispatched. I had to call the in-charge there and told him...
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K
kalim86
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

horrible crispy chicken

Address:Kolkata, West Bengal

Hi, I m a regular customer of kfc & I really love ur crispy chicken, but my last two visits was not so impressive first of all the pepsi I have ordered was totally blunt and when I have made a complain with ur manager the shocking answer he gave Sir isme thoda problem hua hai and he exchanged it with seven up but it was too tasting same, but my final concern is about ur crispy chicken, I m really a big fan of kfc chickens but sorry...
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S
Sudip Joshy
from Mumbai, Maharashtra
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Fingernail in chicken

Went to KFC, Gold Souk, Kochi, India with a friend. He found a fingernail in the chicken. Complained to the staff. They offered a reorder or refund. But we couldn't take it. No one cared to apologise. This is what you get from the great MNCs . Feeling disgusting.Plz give us justice...
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ddas1230000
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DOUBLE CHARGE

Address:Kolkata, West Bengal

On 24 October I had visited KFC new EMPAIR shop and swap my credit card but bill not generated (Rs463/-).I had paid by cash.Afer few min later found sms from SBI credit card for deduction Rs463/- but KFC assured me that no deduction happened in future but now bank confirm they (KFC) claim the amount from bank.Then I visite the shop but no positive response get.Please resolve the issue....
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G
Gurdeep.Honey
from Hyderabad, Telangana
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Rs 261 Deducted from my Credit Card on 13th Oct 2014

Address:New Delhi, Delhi

Dear Team, I have visited KFC kalkaji branch on 13th Oct 2014 and order 3 burger and made the payment through my HDFC credit card but after swapping the card your representative told me unable to processed your payment due to machine is not working and order was cancelled. Now i have checked my statement i ahve charged Rs 261 which is swapped on 13th Oct 2014 on KFC kalkaji Branch. Request you to pls check and revert me on priority...
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Prashantbalol
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Irresponsible behaviour

Address:Bangalore, Karnataka

I am residing in Bangalore and recently I had a very bad experience with KFC, when I visited their outlet in Total Mall near Sarjapur Road. When I reached the counter after 15 mins standing in que, for almost 10 mins. no body turned up for my order. Still 5 people were in que behind me and the person who was handling the counter was doing something else. I think KFC don't assign jobs properly to employees. The person who was handling the...
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abhi5353
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivering rotten food

Address:Ghaziabad, Uttar Pradesh

I have ordered my meal from KFC Opulent Mall Ghaziabad on[protected]. I recieved my order at home which is different from the ordered one but it's just a beginning as when i opened by burgers I'm shocked that they are completely rotten. I am really disappointed with KFC team and I just want to escalate this issue as soon as possible....
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