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Matrix Cellular Complaints & Reviews

3.3
Last updated Apr 8, 2024
Complaints 387
Resolved
243
Unresolved
144
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Matrix Cellular reviews & complaints page 20

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U
urika ganju
from Mumbai, Maharashtra
Sep 11, 2008
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Misquote of calling charges

Alarming Cheating!

My Matrix number is [protected](Mobile number)
Challan Out no.:136926
SIM number:[protected]

This is regarding Misquote of postpaid sim charges from Priyanka Thakur.
2 months back i happened to travel to Atlanta from Delhi and i asked the Sales Executive in Delhi Matrix Office to come and meet me.I am an employee of NIIT Tecnologies ltd Delhi and i am on official...
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K
Kumar Nair
from Kolkata, West Bengal
Aug 15, 2008
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They charge over Rs. 300 Per Minute

I used the matrix data card in the US. The only reason I used them was
A) They were located in the VFS office for the British Visa section. Hence It was assumed that they are above board.
B) Since they are selling from India, I presumed that they would be cheaper.
How wrong I was.
A) They gave me a phone which did not work. It was very expensive buying a phone for the Sim card because I understand that they do...
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H
Harvinder Singh Chawla
from Kalanaur, Punjab
Jun 12, 2008
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Trying to extract money by false methods

Hello Sir/Ma'am,

I was using the connection of Hutch via Matrix cellular services earlier. The contact person was Mr Manoj Bansal from Matrix cellualr who gave this connection to me. I piad all my bills on time while using the connection. Once I was unable to pay the bill at bill payment center and called Mr Manoj for collecting checque from me. He told me that their company ofer this service and he will be collecting...
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K
kirankumar_raorane
from Delhi, Delhi
Jun 1, 2008
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Wrong Issuance of Country Specific Matrix SIM Card

This refers to Consumer Agreement Form No. 572032 dated 31.05.2008 with Matrix Cellular International Services Pvt. Ltd.(www.matrix.in), Mahalaxmi, Mumbai Office.
I posted my request with Matrix SIM card services No.+[protected] on 30th May 2008 for Netherlands SIM Card. But instead i have been issued U.K.(England) SIM card No.[protected] with number [protected].
I will be visiting Netherlands during 06th to 13th...
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M
Manmeet Singh
May 7, 2008
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Unknown Charges

I got the read recipt from alot of people's but no one is responding back to me.I donot know what the hell is going on at the matrix end

Read recipt received from the followig ID's
divya.[protected]@matrix.in
amritank.[protected]@matrix.in
amit.[protected]@matrix.in
trishank.[protected]@matrix.in
abhishek.[protected]@matrix.in
madhur.[protected]@matrix.in
vikas.[protected]@matrix.in
varun.[protected]@matrix.inbr...
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X
xyz890
from Noida, Uttar Pradesh
Dec 11, 2007
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Harassment to the customers

This is the advise to all the Students/Persons, who plan to go to abroad (USA etc) and want to take mobile phone connection in India through MATRIX CELLULAR SERVICES (INTERNATIONAL) LTD for the use of this mobile phone connection at USA or other countries.

We had taken the mobile connection through this company four months ago and the marketing executive has not given any correct information about their charges, billing procedure...
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V
Vaishali Shah
from Angul, Odisha
Nov 14, 2007
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Charging high & wrong bills

I had taken a travel SIM card for Italy from this co. They had provided me a tariff plan for the same. But, after returning, i got a bill from them with charges much higher than those mentioned in the tariff plan. The number of days rental is also wrong. And the Euro rate charged is also not as per the Tariff Plan & call charges are also much higher than the Tariff plan.
And i have lodged a complaint with them almost a month ago...
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