Claimed

Matrix Cellular Complaints & Reviews

3.3
Last updated Sep 6, 2023
Complaints 386
Resolved
243
Unresolved
143
Quick Links
Statistics
Share
Contacts

File a complaint to Matrix Cellular

Having problems with Matrix Cellular?

File a complaint and get it resolved by Matrix Cellular customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Matrix Cellular
Customer Service Contacts

Matrix Cellular Phone Numbers

Phone
+91 80 6649 1074
11
7
+91 98 1128 8888
5
4
+91 90 9993 4608
4
4

Matrix Cellular Website

Matrix Cellular Head Office Address

7 Khullar Farms, Mandi Road, Mehrauli
New Delhi
New Delhi District
Delhi
India
110030

Matrix Cellular reviews & complaints page 20

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kumar Nair
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They charge over Rs. 300 Per Minute

I used the matrix data card in the US. The only reason I used them was
A) They were located in the VFS office for the British Visa section. Hence It was assumed that they are above board.
B) Since they are selling from India, I presumed that they would be cheaper.
How wrong I was.
A) They gave me a phone which did not work. It was very expensive buying a phone for the Sim card because I understand that they do...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Harvinder Singh Chawla
from Kalanaur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trying to extract money by false methods

Hello Sir/Ma'am,

I was using the connection of Hutch via Matrix cellular services earlier. The contact person was Mr Manoj Bansal from Matrix cellualr who gave this connection to me. I piad all my bills on time while using the connection. Once I was unable to pay the bill at bill payment center and called Mr Manoj for collecting checque from me. He told me that their company ofer this service and he will be collecting...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
kirankumar_raorane
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Issuance of Country Specific Matrix SIM Card

This refers to Consumer Agreement Form No. 572032 dated 31.05.2008 with Matrix Cellular International Services Pvt. Ltd.(www.matrix.in), Mahalaxmi, Mumbai Office.
I posted my request with Matrix SIM card services No.+[protected] on 30th May 2008 for Netherlands SIM Card. But instead i have been issued U.K.(England) SIM card No.[protected] with number [protected].
I will be visiting Netherlands during 06th to 13th...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
M
Manmeet Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unknown Charges

I got the read recipt from alot of people's but no one is responding back to me.I donot know what the hell is going on at the matrix end

Read recipt received from the followig ID's
divya.[protected]@matrix.in
amritank.[protected]@matrix.in
amit.[protected]@matrix.in
trishank.[protected]@matrix.in
abhishek.[protected]@matrix.in
madhur.[protected]@matrix.in
vikas.[protected]@matrix.in
varun.[protected]@matrix.inbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
X
xyz890
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment to the customers

This is the advise to all the Students/Persons, who plan to go to abroad (USA etc) and want to take mobile phone connection in India through MATRIX CELLULAR SERVICES (INTERNATIONAL) LTD for the use of this mobile phone connection at USA or other countries.

We had taken the mobile connection through this company four months ago and the marketing executive has not given any correct information about their charges, billing procedure...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vaishali Shah
from Angul, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging high & wrong bills

I had taken a travel SIM card for Italy from this co. They had provided me a tariff plan for the same. But, after returning, i got a bill from them with charges much higher than those mentioned in the tariff plan. The number of days rental is also wrong. And the Euro rate charged is also not as per the Tariff Plan & call charges are also much higher than the Tariff plan.
And i have lodged a complaint with them almost a month ago...
Helpful
Be the first one to find this review helpful
Found this helpful?
33 Comments
Report
Copy