Matrix Cellular Complaints & Reviews

I have received my matrix sim from Kochi, Kerala during the period[protected]. The call rates are said to have 70 local and 70 ISD calls to India free. Also upon activation in the UK, the sim is said to have 100 ISD calls free.

Not only have I been duped by not receiving the free 100 calls, the bill that I received does not show any free calls made for 70 ISD or 70 local. All the calls made have been billed. Further, I have...

To Head Team Matrix,
We are really disappointed by the service provided by your company when Mr. Vishal Mirchandani our President was on a business trip to US. Ms. Meghna Saklani – Business Development Executive on our request delivered us a Matrix mobile No. [protected] with Nokia AT&T handset. (Attached is the scan copy of the payment receipt and signed tariff plan copy). The handset which was given to us did not support the...

I had used the matrix international sim to Brussels. i never asked for the data connection and i was never told that this would be pre-activated. I used the phone for four days the phone call charges were around 1,000/- only, but the datacard charges was 40,000/-. I never even asked for the service and I was not told about the charges either.

How can you charge for a service that the customer never asked for and you never...

Hello Sir,

I am a student in the UK. I am studying on a very tight and strict budget. I have taken a loan that is o support my studies. However, due to this Matrix sim I have taken it seems that I may have to sell my house to repay the amount.

Our university endorsed the Matrix sim at the time of induction in India at Kochi. I along with my 3 friends took the sim card with a contract of 12 months with 10 pounds...

Hello,

I used matrix phone service when i was in US for a week from aug 22 to aug 29 .I was explained about the rates how i would be charged .I did say that I will go for a week .
When the person came tp deliver me the phone he said for a month ..the charges are ..when i explained I needed for 7 days then he confirmed and again gave me new rates and explained me how it would be charged .I took the form and gave my Amex...

MATRIX is one the worst company....they do not provide you any billing information online it displays message as its under construction and later they charge you as much as possible....
Neither do they assist you or provide you and tariff information so that later they can cheat you easily...
My sincere request to everyone only if you ready get a heart attack after your trip go for tis service!!!!...

On my visit to USA I had taken a Sim card from Matrix cellular. Which promises to be much cheaper then any other connections. However while I returned I was astonished to see excessive amount of bill they sent. They even charged for calls which I couldn't get through. Moreover when I needed a help of theirs to resolve this matter Matrix's representative refused to answer my e-mails & my phone calls too. I hereby request a BIG...

mobile no assigned tome on 27th june 09 was [protected] for tour to africa. Representative vipul assured me that it will operate in all the 5 contries that i am visiting but it was operational in only 3 countries & the service was very poor. only after i contacted my daughter in india thru my international roaming air tel [protected] that the service was effected. A very bad show by vipul.

To my ashtonishment, although...

I was about to travel to 3 countries (Holland, Belgium, France ) in June 2009 and hence I bought the required SIM card from

Matrix Cellular International Services Pvt. Ltd.
1/1, Neem Sarai,
Transport Nagar, Allahabad(UP)-211011
Phone No: +[protected] +[protected], 2232222
Fax-+[protected]

Mr. Hariprasath, the Sales Executive got a copy of my Credit Card and when I asked...

Reg:- PHONE NO. [protected] ; BILL NO.MUK[protected]
This is to bring to your kind notice that last month I went to Switzerland, and MATRIX company representative Mr.Vikas contacted me in Amritsar, he came to my place and explained a plan to me where in I needed to pay 5GBP against which he offered usage of 10GBP. During the course of discussion he further told me that per miunte outgoing call to India will cost me 0.65GBP....

i had taken 2 sim cards from matrix to italy during month of june 2009. on comming back i got a bill of rs 6800 approx. and to my shock there was one call of 4 hours and 2 minutes in it. on finding out it was the no of italy museum in florence.
i had never made such a call and it was an automated no. besides at the very time i was inside the museum and i had no reason to make any such call. moreover i did not even havce their no.br...

This Company lure you cheaper mobile Rates while you roam outside India. Once You get trapped.

1. They will take 10 thousand Rs. as security either from your Credit Card or by cash, Cheque or Draft. They will not tell When you will get this money back. May be after 1000 Calls to them and may be you have to beg or abuse them of court cases they can give you back. But Not easily.


2. They will allure you...

I was going to travel outside the country and wanted to avail of the services provided by Matrix for calling cards. A customer service executive came to my office and explained all the expenses involved to me. Thereafter my signature was taken on certain forms which had terms and conditions written insmall print. I signed the forms but was not informed that the terms and conditions were different from those represented to me by the customer...

can't add more friend in orkut
they said that "Addition of friends has been temporarily disabled. "
and also happened this problem in scraping "Posting to this user has been temporarily disabled."
ye har baar kyu aati hai yaaro i m very feydaf yaar
PLZZZZZZZZZZZ HELP ME...

Hi,

My name is Mamta Joshi, PAN Card no. AKBPJ1597Q I was stolen my PAN card so kindly register a complaint against it so that no one can missuse that. Besides it I would request you to issue me a duplicate copy of that.

Thanking you in advance,

Best regards,


Mamta Joshi
E-1636, Netaji Nagar,
New Delhi...

Hi All,

I took a mobile with hand set of Matrix Cellular (International) Services Pvt. Ltd. while going to US last year. While perchaging the moblie they told that if you will take plan only for one month then charges will be taken only for one month even if you are not able to return the hand set. And they asked me to give my credit card details also so that payment of bill will be eaiser. So I took the mobile and went to...

I purchased a Matrix sim card from an executive from Matrix Cellular Services, Ahmedabad Branch, for using the same on my business trip to Italy for a period of 18 days starting from 15th July, 2008 to 2nd August, 2008. The Matrix executive provided me with the rate plan which specifically mentioned charges only relating to the rental for the Sim Card and charges for incoming and outgoing calls.

I was informed that as a condition...

I took a SIM connection from Matrix during my visit to Italy, Europe.
The company promised that the call charges from this SIM would be about 40% cheaper then the local service providers.

In the past, I was using my Vodafone SIM (Essar) for my overseas visits for both calling and GPRS services mainly for accessing my Emails and was paying about 8-10, 000 for my visit of about 10 days.

To save my cost,...

We had taken Matrix Cellular's mobile service for our trip to US in May-June, 08. On arrival back to India I got a bill of approximately Rs.38000 towards the usage in one month. In fact the mobile was not working for the first one week, & than also the service was very poor still I got so heavy bill. At the time of taking the service my credit card was blocked for Rs.10000 towards the usage & was supposed to be informed if my...

Alarming Cheating!

My Matrix number is [protected](Mobile number)
Challan Out no.:136926
SIM number:[protected]

This is regarding Misquote of postpaid sim charges from Priyanka Thakur.
2 months back i happened to travel to Atlanta from Delhi and i asked the Sales Executive in Delhi Matrix Office to come and meet me.I am an employee of NIIT Tecnologies ltd Delhi and i am on official...