Micromax Informatics Complaints & Reviews

Hi Prashant,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi Vinod,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

I will give my micromax A092 at 26/08/14 but after 21 days mobile will not be repair ...very slow service

I had purchased a handset from Micromax company Model no.A110q by Rs.13100.00 from CELL MOBILES Bangalore. Bill No. CM/4150. Handset suddenly Front Camera and Touch Screen stop working . So I visit your authorized customer care service center in Ahmedabad {add: M/s. Dev Enterprise, Shop No.13, (GF) Sunrise Mall, Nr. Swaminarayan Temple, Ahmedabad-380015, Ph.[protected]}. They book my complain and took my handset and provide a Job sheet and its number is "W[protected]" on 18.09.2014. Now Its One and half month over still they are telling they don't have its spare parts for that they are not able to repair. I called customer care they booked complain (complain No.[protected]) next whenever I call to customer care they are telling parts are not available it will take time.

I had purchased a handset from Micromax company Model no.A110q by Rs.13100.00 from CELL MOBILES Bangalore. Bill No. CM/4150. Handset suddenly Front Camera and Touch Screen stop working . So I visit your authorized customer care service center in Ahmedabad {add: M/s. Dev Enterprise, Shop No.13, (GF) Sunrise Mall, Nr. Swaminarayan Temple, Ahmedabad-380015, Ph.[protected]}. They book my complain and took my handset and provide a Job sheet and its number is "W[protected]" on 18.09.2014. Now Its One and half month over still they are telling they don't have its spare parts for that they are not able to repair. I called customer care they booked complain (complain No.[protected]) next whenever I call to customer care they are telling parts are not available it will take time.

I had buy Micro max CANVAS HD A116 I (canvas 2) on 30st January 2014 and I have face some charging port issue under warranty period, that is on September 2014 and I have submit my handset for repair in the SATGURU COMMUNICATION MICROMAX service center situated at SEC-27 NEAR VINAYAK HOSPITAL, UTTAR PRADESH, and they have given the assurance that your handset will return to you within 7 days. But after 7 days they have told me that it will take time, how much we don't know and you can talk to the customer care. Then I had make a call to the customer care and they again given me the assurance that you get your handset within 20 days, after 20 days they have told that it will take another 20 days, and after more 20 days they are telling that wait for another 25 days. My job sheet no.N[protected]


I have given a canvas phone model no Micro max CANVAS HD A116 I (canvas 2) in repair warranty period. The IMEI / ESN no are: [protected].
I gave for repair in but still it is not repaired and returned me other set canvas phone model no Micro max CANVAS HD A116 I (canvas 2) with IMEI No-[protected] and when going to star still this is not start and found this is mother board is damage in internal circuit after this i am going to returned to service center they deny for taking and deny for giving my original hand set I enquired With them and they replied that they spare parts yet to come. It's already 65 days over. I have a good faith in MICROMAX. For this only I have purchased this model. If any delay for the spare parts kindly exchange and give me a other good model as early as possible. Thanking...
Thank you very much in advance
Please do the needful

THANKS & REGARDS
POOJA MISHRA
MOB-[protected]
[protected]@GMAIL.COM
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dear sir,
myself shivam singh from sigra varanasi ...i have a phone model name - micromax bolt a71 ...date of purchase[protected] ...in this phone bluetooth and speaker is not working properly ...i had gone for service in micromax center...they misbehave with me and said that u will have to charge ...but my phone is in warrnty period.

kindly request to you sir plz solve my problem...


thanks and regard - shivam singh - mob no - [protected]

Dear Concern,

I have submit my mobile in your service center on dated[protected] But Till time i have not receive my mobile. When i try to ask your service center person he does not provide me the actual date to receives the mobile . So Please let us know how many days company required to repair the warranty mobile.

Dear Concern, I have submit my mobile in your service center on dated[protected] But Till time i have not receive my mobile. When i try to ask your service center person he does not provide me the actual date to receives the mobile . So Please let us know how many days company required to repair the warranty mobile.

I had given my phone to care centre on 5th february till now my phone was not repaired, service centre was not giving proper response.

I have submitted my mobile to customer care 20 days before. I have called them more than 50 times but every time they are giving me excuses and nor repairing my phone.
I have complained to micromax office but they also just gave me a complain no ""MMX[protected]".
Now if i am calling them they told me "don't call every time we will call when we complete your repair"
It's more than 20 days passed.


Sumit Verma
[protected]

Jobseet Date 01/04/2015

N[protected]

No Information is beeing given by the
Coustomcare Shimla till Date

I have submitted my mobile to customer care one month 5 days before. I have called them more than 50 times but every time they are giving me excuses and nor repairing my phone.
I have complained to micromax office but they also just gave me a complain no

Mobile Taking Charge But it is Not Working.

Micromax Mobile — I am lost my mobile Micromax Ad4500

M_imei: [protected]
s_imei: [protected]

battery number :v[protected]

updated of on notification by company unable to receive calls no disply

I purchased YU Yureka Upgraded OS but unable to attend incoming calls there is no display on call please do needful send mail to [protected]@gmil.com at the earliest Vinayakumar

micro max phone not working

Model-x328 imei no-[protected],[protected] My mail [protected]@gmail.com

Canvas 4 A 210 is not charging

my phones is not charging in the switched ON state…..it gets charged only in the switched OFF state…..kindly help me to find a solution

stolen my phone

i have lost my phone please find it

reg service

sir/madam i have given my micromax a106 on 21/10/2014 at tirupathi micromax authorized service centre.its purchased only before 2months.but till today 2/1/2015, i didn't get my mobile.

#1618773

I have again visit your micromax service center.But they again said that it will take 10 days. I found that Micromax is a bull company. Dont try to make full to public.I want my money refunds thats it.

mobile lost

my mobile has been lost of imei no [protected] if any one find it contact me [protected]@gmail.com

NOT TAKE MY PHONE

SERVICE CENTER IS NOT TAKE MY MOBILE

micromax A77 music player

i bought micromax A77 on 8th feb 2014, and facing problem with the music player of the phone. its not working properly.the sound go higher or lower automatically while playing a song

battery

order no 10105053 battery is damage

track my lost mobile

i have lost my mobile. please trace it. m_imei [protected] s_imei [protected] ean no[protected] sn v[protected] grey colour

Hi Shaik,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Saurabh,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi Lalit,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

please provide my phone sir ...please .now is exactly 1 month above...please sir

please sir provide my phone.please .i am very disturb & no positive response for my mobile .when time to give me.

Hi Manoj,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hello,

I have send my all the details which you demand at your mail id : micromaxmobile.[protected]@gmail.com .

I think micromax is not responsible for anything that's why he is not interested to solve my problem.

Hi Sudheer,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Ritu,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Ashi,

We request you to visit the nearest service center for a speedy resolution. Kindly refer to the following link to find a nearest Micromax service center: http://goo.gl/RTfYop

Regards,
Team Micromax

Hi Sanjeev,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi Sanjeev,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi Anurag,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Team Micromax, I have sent all the details on Sept 18 to the mentioned ID. How many more days will you take to respond?? A year???

Hi Mayuresh,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Hussain,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

I had purchased Micromax A210 White phone from Flipkart bearing invoice no DEL[protected] dated[protected] I had taken the phone for repairing as it had networking problem and was getting switched off automatically at a service centre of MICROMAX named Cell'q Comunication Private Ltd Centre at 318, Upper Ground floor Dreamz Mall Stn Road, Bhandup West Mumbai 400078 with job sheet No 74 on 16/09/2014.The service engineer opened the phone and said that there is motherboard problem and it has to be changed. When I said that the phone is under warranty period he said that it can be resolved by updating software which he did but the problem was not resolved. Since working time was over he asked me to approach next day.
When I approached the centre on 17/09/2014 I was told to speak to manager Mr Ajmal Khan, who refused to take the phone for repair under warranty. He said that it will be repaired out of warranty when asked about reason why repair out of warranty the reply given was unexpected from a person representing a company and is authorized service provider that I should take the matter to the shop from where is has been purchase as the cover of motherboard has come out by heating . I could not come to terms that if a seal had been opened by the service centre itself where the question of tempering it is would arise as he said that phone has been repaired earlier by some unauthorized service centre.

You are therefore requested to intervene the matter and resolve the issue immediately.
as this kind of attitude will not only hamper the goodwill of the company but also it give a bad name in the market.

Dear Sir/Madam,

I had purchased Micromax A210 White phone from Flipkart bearing invoice no
DEL[protected] dated[protected] I had taken the phone for repairing as it had
networking problem and was getting switched off automatically at a service centre
of MICROMAX named Cell';q Comunication Private Ltd Centre at 318, Upper Ground
floor Dreamz Mall Stn Road, Bhandup West Mumbai 400078 with job sheet No 74 on
16/09/2014.The service engineer opened the phone and said that there is
motherboard problem and it has to be changed. When I said that the phone is under
warranty period he said that it can be resolved by updating software which he did
but the problem was not resolved. Since working time was over he asked me to
approach next day.
When I approached the centre on 17/09/2014 I was told to speak to manager Mr Ajmal
Khan, who refused to take the phone for repair under warranty. He said that it
will be repaired out of warranty when asked about reason why repair out of
warranty the reply given was unexpected from a person representing a company and
is authorized service provider that I should take the matter to the shop from
where is has been purchase as the cover of motherboard has come out by heating . I
could not come to terms that if a seal had been opened by the service centre
itself where the question of tempering it is would arise as he said that phone has
been repaired earlier by some unauthorized service centre.

You are therefore requested to intervene the matter and resolve the issue
immediately.
as this kind of attitude will not only hamper the goodwill of the company but
also it give a bad name in the market.
Thanks and Regards
Asha Singh

Hi Pramod,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Ramesh,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi Tarun,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax

Hi There,

I haven't received any comments on it. Can anyone provide me the next level of escalation.

Thanks,
Tarun

Hi Sajil,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

Hi Dhanish,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax