Nokia India Complaints & Reviews

Nokia 5800 Expressmusic Bluetooth Application (Unable to Perform this request) and Radio Problem (Mobile gets hanged out once Radio option is selected in Music).

Nokia is a world leader in providing mobile of various types. But this company has a worst customer service in Pune. I purchased a Nokia 5800 Express Music model on 15th May, 2010 from the nearest Mobile Store Shop. I loved this mobile because whatever functions and applications, i needed were present in this Mobile. My Mobile worked properly till 11th May, 2011. Suddenly, I was making my mobile ready for transferring a data to one of my friend and so started the Bluetooth Application. Its started giving me the error message "Unable to perform this action". I was shocked to see this failure. However, I was not able to set this up. So, I started searching on Google for this problem. I did everything possible which was been told on Nokia Forums and etc. Even I reset my mobile, to see if it works. But no changes. Then I started checking each and every application in my mobile. Then I found my Radio not working. So I planned to get it repaired from the nearest Nokia Care. I went to the Nokia Care Center on Pune-Satara Road. The address is Nokia Care, Adinath Shopping Center, 2nd Flr, Pune Satara Road, Pune, Maharashtra 400037 Phone No.[protected]. Mobile:[protected]Mobile) . This information is as per the Google Maps. I went there. My Mobile was taken for service. The lady there offered me for the Free Extended Warranty. I was ready to pay for the extended warranty. The amount was Rs. 565/-. She also told me that the mobile is not in warranty and its expired. So, I was ready to make with the charges they were going to apply for the service. I asked her about the amount they were going to charge me for the service. On hearing that amount, I was just shocked to hear that. The amount for repairing the mobile for just Bluetooth Problem and Radio Problem was Rs. 3800/-. I asked her whether she is making a joke of me. I was just shocked to hear it. Rs. 3800/- I asked her to get my mobile back and then I returned home. So, now this issue is like taking a huge amount of money for small small problems. How can we keep faith in Nokia, If this company is charging huge amount of money from the customers whose problems are small. We can understand if the problem is big but here is something different. I want some decision on this by Nokia. Nokia has to overcome this issue. Secondly, how the people in this service center provide service. They don't even care about customers sitting outside. Some employees playing on their mobiles, some roaming here n there. Some talking on phone leaving their work. What can a Customer expect from such a service center. Some action should be taken on this. You may contact on my email id: vijay.[protected]@yahoo.com.au

Regards,
Vijay


Mobile Details
IMEI : [protected]

i hve got a message from [protected]@londonmetrocrco.com that u hve won 750000.00 in nokia fortune programme.so how could i get this amount... plz tell me..

Arvind
[protected]

I bought a Nokia C6 phone on 26th April 2011. The reception quality is very bad in the phone and it hangs atleast 10times in a day. I took it back to the retailer and he refused to replace it as he claims its a common problem in all Nokia C6 phones and replacing it wont solve the issue. Please suggest me as to what can be done.

Promotions Award Team
40 Ryecroft Way Stopsley
London,
United Kingdom.
www.pro2011.org/nma

We are in receipt of your email reply, and have deposited your winning cheque of One Million pounds (£ 1,000,000.00) to the delivery firm handling the transfer of your winning cheque having executed our vetting on your winning claim to the best of our knowledge, we are glad to inform you that your claims have been satisfied and granted to be released to you by one of our accredited delivery company here in the United Kingdom. Following the verification and confirmation of the co-ordinates of the Promotion Award Team which you have won from the first quarter of this year, be informed that we have directed your file and informations to the courier company.

[protected][protected][protected]----
This email contains important data about your account
[protected][protected][protected]----
Login to the online promotional website using the following to view your winning account details
Link : www.pro2011.org/nma/mywinnings.htm
Ticket Numbers:[protected]
Reference Numbers: NMA[protected]


Global Delivery Service United Kingdom has been one of our sponsors since the origin of this program so we made it a possibility that your prize money will be transferred to you through the service.
NB: Endeavour to keep your winning number, and this whole winning information intact as the prize money is no longer with us, it has been sent to the the courier. Also find attached to this email is the Clearance Document from the Promotional Headquarters certifying the details of your winnings.

In some scenarios, some persons might present to Nokia Microsoft AOL Corporations all your details claiming they are the actual winner to claim your prize. So be careful of everybody around you. We have been acquainted with situations of double claims and most times it is either one of their family member or a close friend. These relatives most times tell you to forget about your claims, and later make attempts to claim it without your knowledge and with all your details, so be careful and try to send a scanned copy of either an identity card or drivers license to the courier for verification, I wish you the best in life with your prize (money).
Your details have been forwarded to the delivery service and your prize parcel is ready for delivery pending the premium class delivery fee of £ 840 GBP. Do find below the account details you are to effect payment for service charge:

ACCOUNT NAME: D. DADA
ACCOUNT NUMBER: 42244552
SORT CODE: 601310
IBAN: GB54NWBK[protected]
SWIF/BIC CODE: NWBKGB21
BANK NAME: NATWEST BANK
BANK ADDRESS: 80 LEWISHAM HIGH STREET, LONDON. SE13 5JJ
NOTE: IF THERE IS REQUEST FOR REFERENCE ON YOUR PAYMENT SLIP IN THE BANK SIMPLY WRITE DOWN YOUR NAMES IF THERE IS NO SPACE FOR REFERENCE, THEN DO NOT WORRY ABOUT IT AND DO PROVIDE THIS SERVICE WITH THE PAYMENT SLIP ONCE TRANSFERRED

Your premium class delivery shall be effected as soon as payment is received and is booked for a 48 hour delivery. You shall be provided with your parcel tracking numbers which you shall use in tracking your delivery untill it reaches your resident address in your country.

Endeavor to inform the desk of the Promotion Award Team in writing as soon as your winning amount has been received by you for our records.


Congratulations
Sincerely, Mr. Piers Davis.
Fiduciary Agent
C/O Alicia Moss
Promotion Award Team
Nokia Microsoft AOL payment Unit
Tel: +[protected], +[protected]
Fax: +[protected]

Was text messaged from [protected] as follows (12/5/11)
"Nokia celebrates 40 years. Your Mobile NUmber has won #750,000 Pounds in the Nokia Awards. claim code NK11. To claim your prize send email to [email protected]. I sent email saying only that they had asked me to reply. The following was their reply:

HYPERLINK "http://www.google.co.uk/imgres?imgurl=http://arevteleco.es/data/marcas/Nok...⇄ "_blank" 
 HYPERLINK "http://www.google.co.uk/imgres?imgurl=http://arevteleco.es/data/marcas/Nok...⇄ "_blank"

Friars House 157-168 Blackfriars Road
SE1 8EZ London
United Kingdom

Good day Beneficiary,

First of all we apologize for the delay in sending you your result notice. It was due to the sorting out process of results for other contestants. You are hereby a winner of a cash sum payout of £750,000.00 (Seven Hundred and Fifty Thousand Great British Pounds).

On this note we congratulate you.

To this effect, you are to find below the Nokia Prize declaration form, as soon as your declaration has been received, your winning cheque will be signed and packaged to the delivery company, furthermore an instant notification will be sent to you as soon as your cheque has been signed and package to the delivery company, notifying you of the delivery company as well as their contact. As soon as you receive their contact, you are to establish contact with the company and find out all modalities involved in the delivery of your funds (GBP750,000:00).Note that in completing your declaration form WE HEREBY ADVICE THAT YOU IMMEDIATELY FILL THE NOKIA PRIZE DECLARATION FORM BELOW AND GET BACK TO US.

NOTE: All information is strictly confidential and will only be used for the purpose to which it is been requested.

FILL CORRECTLY

NAME

PRIZE WON

ADDRESS

AGE

OCCUPATION

SEX

CLAIM CODE



MARITAL STATUS

COUNTRY

PHONE NUMBER


DECLARATION
I ............................................. in good health and sound mental state on this day the......... day in the month of............. 20___. Hereby declare that the information I have filled above are true.

Regards
Bar. Alan Roberts
Phone Contact: +[protected]
Nokia Claims Department

The Nokia-Mobile.uk Company. 
 Material Copyright©2011. All Rights Reserved
 HYPERLINK "http://www.nokia.com/" "_blank" www.nokia.com


I have not followed up with any of my details to them.

To you I have been asked to give my details as follows:
Name: Michelle Thomas
Mobile: [protected]

my mobile was under warranty,i was having problem in voice while making calls, very small defect which can be sorted out very quickly but One girl name Akanksha(executive)she took my phone and after few minute given my memory card and said you can collect your phone tomorrow date 4/5/2011,when i received my phone all the data has been deleted without my permission and my memory card is locked by service centre so that i can not take out data from memory card, This is somthing very disgusting and unethical behaviour done by authorised nokia service
centre,in sec-14,Gurgaon.
I called the manager 4-5times but he did not pick the phone, i wrote a complaint and submit there but after this kind of behaviour i dont expect anything from the centre.Kindly take promt action against the Executive because she was denying everything and misbehaved with me after she came to know that she has done a blunder mitake.I hope nokia customer care will take some prompt and serious action so that no one can dare to do this with any customer.My loss can never be compensate but right action can save many poor people who become the target of these untrained people, who has no control. job sheet no is 0110504/54
For futher details
Please contact me at [protected]

I had purchase Nokia 5230 before 11 months.

Now it is having some connectivity related issue in its modem.

When I connect my mobile with computer through Ovi / PC Suit for internet browsing, the data flow (Sent-Received) is getting stop within 5 to 10 minutes even the status show connect in both phone and computer.

I have used three mobile operators (Airtel, TATA Docomo and BSNL) in front of Nokia Care manager to resolve the issue but the problem is still there. As it is the PCB related issue.

On my first visit of Nokia Care, they upgrade my software version and told me that this is your mobile operator problem.

On my second and third visit of Nokia Care, they understood my problem by internet browsing and sent the phone to Nokia repair center. After 9 days I got my mobile back with the same problem, so I resubmitted to the same care center.

Now I don't want to go to Consumer Court for this unsatisfaction and I hope this time my problem will get resolved.


My Details are as below:


Device: Nokia 5230

Last Job Sheet No:[protected]/110504/39 Date: 04/05/2011

Customer Care Complain No: 1-[protected] Date: 04/05/2011

Warranty Ref No: GLBINY[protected]


Still I am waiting for my device...

I have purchased a Nokia N97 in June 2010. After 6 months onwards, i have been facing charging problem with the phone. I thought there may be a USB port issue/lose connection etc. on and off this was charging.

I took it to the Nokia Care center in Tambaram (PORR & SONS OVT LTD) NCC - 437_4655500

Gave the phone for repair on 02-Apr-2011

After two weeks, they said there is a mother board issue and are sending to head office.

When i contacted the Nokia call center with the IMEI number, they have not received anything and they nevery updated any status

Again i went to the Nokia Care center they said they have rectified the issue but re occuring.

Their response was very poor & suspicious.

Again they said they have sent to the head office,.

But there is no status in call center that they have received anything. Call center guys said that someone from the regional service will call me, But this never happened.

It is almost more than a month and i could not get a trace of my phone and Tambaram PORR & SONS center is keep pushing for some other dates.

Job sheet No[protected]/110402/9
IMEI number [protected]
Model N97

Hi, I have Purchased a Nokia X6 on June 2010 in Singapore. I was using for nearly 8 Months without any problem. Later it goes hang and finally it went dead which is in warranty.
When i contacted Bangalore Nokia Care Centre in Residency Road they told the Outstation mobile is not given warranty. And told that average cost will be around 2000 INR that too not confident in repairing it. And also they have told that we need sign a declaration that if the Mobile goes dead or broken while repairing will be on borne by the Mobile Owner, that hurt me. Then later i went some roadside Mobile repair shop and got it fixed by just paying 150 INR without any declaration.

This shows how talented are Nokia Care centre are who only know to extract money from the Owner, Now i feel like why i have purchased Nokia Mobile.

Nokia is the Useless Phone, I suggest not to use this better go with China mobile which is far better than Nokia. If i find the Nokia CEO i will throw this mobile on his head.

Dear Nokia Team,
I purchased C1-02(IMEI-354334/04/602800/2,Code[protected] on 07/05/2011 from NOKIA Store Lajpat Nagar Delhi & facing some problume in Handset.Like- Hang Problume, Distorted Sound (when playing Music in Loudspeaker Mode full Volume.), etc. Main thing is Handset hang when Connected from PC at OVI Mode & when using Mail. Kindely suggest what i do.


Regards,
Prem Chandra Sah
Mob-[protected]

My mobile theft by someone in BMTC bus when i try to enter inside.. then i went to police station for compliant, i wrote a compliant "My mobile theft by someone", but police not allowed me to use the word "theft" where as they asked me to write "Loss".

Even i called to service operator, they are saying "its not in our hand", contact police.but their response is very bad which i relized on that day common people of india.

I have a insurace for my mobile.i should sumbit the complaint copy which mentioned "theft" in the letter. so that i can get the claim amount from the insurance company..

My mobile model: Nokia C3
IMEI no :[protected]

Regards,
Senthilkumar

i want to do a complain abt my hand set which i purchase two mnth ago,in this set there is also facebook bt when ever i want to login frm that there is always error in valid pw or id.whereas there is not any error many time i hav checked it and when i login frm pc there is no error y?

and my 2nd and formost complain is that there is no any free calling and call blocking software for this set which i need utmost so please i request to u to launch free calling software like other mob sets have and compatible

Dear sir/Madam,
I have purchased a Nokia E52 handset , since purchase till today i am facing alot of problem in this set. It hangs, automatically turns off while talking although battery is full. i have complaint so many times in Nokia care Tilak nagar, all time they return back saying that its working perfectly. Last time i receive a call from nokia care by Mr.baljeet singh to give me satisfactory services, when i visit there besides of giving me service he offered me to sell in rs. 4000/ to their service centre. I have been harrassed by Nokia by visiting their service centre. Now i want to change my set with same value of another model of nokia.
Details of my communication with Nokia is as follows.

Regds
sunil singh
[protected]/[protected]
----- Original Message -----
From: contactcentre.[protected]@nokia.com
To: sunil.[protected]@vclinfotech.com
Sent: Wednesday, April 13, 2011 2:23 PM
Subject: RE: Re: Re: Re: Re: WebForm Automated Email



This Nokia Customer Care message is in response to your email request



Hello Sunil,

Thank you for contacting Nokia Careline.

We understand that you are facing concern with your Nokia E52 after repair from the Nokia Care Centre.

We know how inconvenient this concern can be and we will be helping you to resolve your concern.

In order to resolve your concern, we would request you to submit your handset to the Nokia Care Centre and revert with the below mentioned information so that we can help you in best possible manner:

1. Nokia Care Centre address
2. Latest Jobsheet Number

After receiving the required information we will be able to help you in the best possible way.

Your Case ID # is 1-[protected]

For further enquiries, please feel free to email us or contact our Technical Support Executives at 30303838 between the hours of 9:00 am and 9:00 pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Thank you for choosing Nokia.

Regards,

Vinamra Saxena

Nokia Careline


[THREAD ID:1-5B3P0PT]












-----Original Message-----

From: sunil.[protected]@vclinfotech.com
Sent: 12/04/2011 04:24:45 PM
To:
Subject: Re: Re: Re: Re: WebForm Automated Email

TBCDear sir/mam,
I have visited service centre, they have given me my sy same system with same problem back. Still I am facing the same problem , now i am not going to visit service centre again.

Regds

sunil
[protected]
----- Original Message -----
From: contactcentre.[protected]@nokia.com
To: sunil.[protected]@vclinfotech.com
Sent: Monday, March 28, 2011 1:01 PM
Subject: RE: Re: Re: Re: WebForm Automated Email



This Nokia Customer Care message is in response to your email request



Hello Sunil,

Thank you for replying Nokia Careline.

We understand that you want to get your device swapped with other working unit.

We regret the inconvenience caused to you. We value the importance of your concern and we are here to assist you.

We would like to inform you that as per our previous communication, kindly get in contact to the same Nokia Care. However, they will decide to swap the device or repair it.

Your Case ID # is 1-[protected]

For further enquiries, please email us or feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Thank you for choosing Nokia.

Regards,

Anita Choudhary

Nokia Careline



[THREAD ID:1-5B3P0PT]












-----Original Message-----

From: sunil.[protected]@vclinfotech.com
Sent: 27/03/2011 02:23:26 PM
To:
Subject: Re: Re: Re: WebForm Automated Email

TBCDear sir,
After your reply, i have talked to service centre located at Tilak nagar new delhi, the told me that it will take 4-5days, but still not any reply from their side.

Regds
sunil
----- Original Message -----
From: contactcentre.[protected]@nokia.com
To: sunil.[protected]@vclinfotech.com
Sent: Tuesday, March 22, 2011 12:38 PM
Subject: RE: Re: Re: WebForm Automated Email



This Nokia Customer Care message is in response to your email request



Hello Sunil,

Thank you for replying Nokia Careline.

We understand that you are not ready to accept the repaired handset.

We would like to inform you that only Nokia Care Centre will decide that whether the device would swap or repaired. We request you to contact the same Nokia Care Centre where you have drop your Nokia device for swap.

Hence, we are currently not in a position to comment on your request for new handset.

Your Case ID # is 1-[protected]

For further enquiries, please feel free to email us or contact our Technical Support Executives at 30303838 between the hours of 9:00 am and 9:00 pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Thank you for choosing Nokia.

Regards,

Rohit Khatri

Nokia Careline





[THREAD ID:1-5B3P0PT]












-----Original Message-----

From: sunil.[protected]@vclinfotech.com
Sent: 21/03/2011 02:09:30 PM
To:
Subject: Re: Re: WebForm Automated Email

TBCDear sir,
thanks for ur response. As per my conversation with ur service centre, they are returning back the same repaired model which i dont want take back. Most of the time it was in ur service centre. i have really gone fadeup to visit ur service centre so many times.Its 3rd turn to ur service centre.i therefore request u to change my model or keep it with yourself.
regds
sunil
----- Original Message -----
From: contactcentre.[protected]@nokia.com
To: sunil.[protected]@vclinfotech.com
Sent: Sunday, March 20, 2011 2:31 PM
Subject: RE: Re: WebForm Automated Email



This Nokia Customer Care message is in response to your email request



Hello Sunil,

Thank you for contacting Nokia Careline.

We understand that your device switched off automatically.

We regret the inconvenience caused to you. We know how important for you to get your issue resolved as soon as possible.

We would like to inform you that kindly contact same Nokia Care Centre where you have deposited your device for repairing. So they will assist you in best way.

Your Case ID is 1-[protected].

For further enquiries, please email us or feel free to contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Thank you for choosing Nokia.

Regards,

Deepak Varandani

Nokia Careline


[THREAD ID:1-5B3P0PT]












-----Original Message-----

From: sunil.[protected]@vclinfotech.com
Sent: 19/03/2011 09:02:31 AM
To:
Subject: Re: WebForm Automated Email

TBCDear sir/Madam,
i have submitted my handset to nokia care, kindly note the follwing details-

Job sheet no.- 318/87
dated[protected]
IMEI No. [protected]
Add- Nokia care centre (Net-Dot)
A-5/1,Ist Floor,Tilak nagar
New Delhi-110018
Mob- [protected], [protected].
Kindly note that i am not going to take back this particular model , so plz arrange another model of same value as i have gone fadeup.

Regds
sunil
[protected]
----- Original Message -----
From: contactcentre.[protected]@nokia.com
To: sunil.[protected]@vclinfotech.com
Sent: Wednesday, March 09, 2011 1:02 PM
Subject: RE: WebForm Automated Email



This Nokia Customer Care message is in response to your email request



Hello Sunil,

Thank you for contacting Nokia Careline.

We understand that you are facing some issue with your Nokia E52.

We regret that have put through this inconvenience due to the service provision of your mobile phone.

We would like to advise you that submit your device to Nokia Care Center and revert us back with following details:-

1. Job sheet number
2. Address of Nokia Care Center
3. IMEI number of your device
4. Your alternate contact number

We would like to advise you that take the backup before submitting your device to Nokia Care Center. You can use Nokia OVI Suite for backup.

Download Nokia OVI Suite from below mentioned link:

http://nds1.nokia.com/files/support/global/phones/software/Nokia_Ovi_Suite_webin...⇄

Please follow below mentioned steps to take backup of your phone.

1. Connect your phone with PC via USB cable.
2. Run OVI Suite Application.
3. Click on Tools.
4. Click on Backup.
6. Click on Next
6. Select Content for Backup.
7. Click on Start to perform Backup Operation.

To restore device backup please follow below mentioned steps:

1. Connect your phone with PC via USB cable.
2. Run OVI Suite Application.
3. Click on Tools.
4. Click on Restore.
5. Select the latest backup file from your phone.
6. Click on Start to restore

Note: your device should be fully charged before backup and restore.

Your Case ID is 1-[protected]

For further enquiries, please feel free to email us or contact our Technical Support Executives at 30303838 between the hours of 9:00am and 9:00pm, seven days a week. For online support, visit "Have a question? Ask Nokia" at www.nokia.co.in/asknokia. You may also find answers to your queries at www.nokia.co.in/support. We reassure you of our continuous support.

Thank you for choosing Nokia.

Regards,

Nitesh Soni

Nokia Careline



[THREAD ID:1-5B3P0PT]













-----Original Message-----

From: sunil.[protected]@vclinfotech.com
Sent: 08/03/2011 03:12:13 PM
To: contactcentre.[protected]@nokia.com
Subject: WebForm Automated Email

[Email address:sunil.[protected]@vclinfotech.com]
[Salutations:Mr.]
[First name:sunil]
[Last name:singh]
[Country:INDIA]
[Language:English]
[Gender:M]
[Contact topic:Nokia devices and accessories]
[Contact subtopic:Support]
[Message:Dear sir/Mam, i have purchase a nokia E-52( IMEI-[protected]) on 07th june 2010. After 02 months it starts automatically turn off specially in moister conditions.Becoz of my frequent travelling job i was unable to visit service centre. In the month of Feb 2011, i visit the service centre when my mobile become so much problematic under job sheet no[protected]/110203/69, dated-03/02/2011 at nokia care tilak nagar new delhi. They gave me back my set on 11-02-11 saying that the set is changed.But the problem remains constant,and ihad again visited service centre on 21-02-11 under job sheet no[protected]/110221/98, they return my set on 01-03-11 saying that problem is removed and the set is changed. But i am facing the same problem that while talking it automatically turns off whie battaery is full. As i have already quoted that i am in frequent touring job i have no such spare time to visit service centre.Right now i have purchased a stand by set from samsung, beleive me its doing well. I am regular user of nokia since 1998. I have purchase many sets for my employees. i just want to ask one thing that is there any manufacturing defect in this proper model.cz ihave never suffered such like that while using nokia before.]
[Phone model:E52]
[Mobile:[protected]]
[Second Phone Number:]
[CPF Or CNJP identifier:]
[Province:]
[City:]
[IMEI:]
[Product code:]
[Operator:]
[Operating system:]
[Web browser:]
[Online shop order number:]
[Product software version:]
[Maps application version:]
[Navigation licenses purchased:]
[Map data installed:]
[User ID/user name:]
[Service name:]
[Application name:]
[Application version:]
[Connection type:]
[PC Suite/Ovi Suite software version:]
[MS Communicator Mobile version number:]
[Social Networks version number:]

Respected Sir / Mam,


I want to tell you about my experience with Nokia. Current experience is very – very bad with Nokia. I could not think that it could be happen with a new buying cell phone.

I bought a Nokia 5233 – EMI [protected] (buying date 19/09/2010)
After buying this phone I have been regular facing problem with my phone for last 4-5 months and this is very funny that you could not solve my problem in 6-7 times may I know how many times I have to go in Nokia care????????? I think according to your service and policy I should buy a home near any Nokia care because you are not proving good service.

Problem: - Hang when I activate call waiting (if I am talking on phone and another call comes than it hangs. If I received 10 call 2 times it will hang.

Battery back up: - Low battery back up and I have been facing new problem since 5th may - I charge my mobile in morning in evening I always see full battery but when I wakeup in next morning –Mobile switch off because of battery discharge. I just talk 15 – 20 minutes only in a day why it happening??? In 1st month I was getting battery backup of 3-4 days and now just a day even not 24 hrs.

6-7 times I have given my mobile in Nokia care, 2 times they sent my mobile in your head office but my problem is still same

This is mentally and physical torcher and it is given by Nokia Company. Now I want mobile change.

I PAID MONEY FOR BRAND NEW AND GOOD MOBILE NOT FOR TENSION/ NOT FOR THIS TYPE OF MOBILE.

I don’t want to go Nokia care again and again I request to you please think seriously about my problem. I am not fool / Mad who is going Nokia care again and again. I waste my money / waste time I got mentally tension so pleaseeeeeeeeeeee take a good action.

Please ask to Nokia

Thanks & Regards
Amit Kumar
Mob - [protected]

I have Nokia N91 mobile, in that i got some software problem and its saying that panel should be changes but when i asked Nokia people they told that model was not coming now and we can't arrange new Panel, If they are doing according to their own decisions then what is the position of the people who already bought that model phone, No servie No parts available how can i change panel?

I had purchased Nokia C3 on 11th april 2011, within 10 days from the date of purchase the colour of middle Scroll key was lost, on complaining this matter to Nokia care it was told that it is a PHYSICAL DAMAGE and user was not handling the handset properly.
Well now the question if of Nokia as a QUALITY BRAND and does it has such a CHEAP R&D that the mobile colour is lost within 10 days.
If it is of any concern to nokia officials regarding their quality give me a call on this number.
Sumeet Polkam - [protected]

I have a nokia c-3. Net is not working in my phone & so i went to nokia care, than they suggested me for updation up my software. After getting the software updated i realised that my phone got more problematic than it was earlier. I really got frustated from the service they provided, If it will remain so than i will rush to cunsumer foram court for justic. So kindly bring out some good alternate for my promblem as soon as posible.

Regards
Anurag Rai
Ghazipur (Uttar Pradesh
Mob - [protected]

i bought nokia C6 handset from nokia priority center on 11OCT,2010 . After 3 days my handset creating hanging problem. After that i gave my mobile for servicing on 26 oct,2010 to nokia care, Gandhi Nagar, Tonk road ,Jaipur . After a long period of 1 month I got my mobile from nokia care. But problem remain same. After some time again I gave my mobile to nokia care. after 2 weeks I got my mobile.
Now speaker of handset is creating problem. Again I gave my mobile to nokia care on date 23 apr2011. But they are not responding in proper way and creating unnecessary delay to resolve the problem. Till now I have not get my mobile. Again I reach to nokia care today 06.05.2011 but he told me to come after one week.
In this period I suffered from mentally tension and without mobile my work also suffered.
Kindly do the needful, so that I got my mobile as early as possible.

Name -Ashish Goyal
MODEL NO- NOKIA - C6
IMEI NO- [protected]
Current Job sheet No[protected]/110421/39

Good Day,

Nokia Corp.UK sent an E mail informing me of a winning ticket , and NatWest bank informed that the price money had been deposited giving the account number. So far no catch.

Then when I made an Internet transfer request they want a Western Union money transfer of any amount between B.Pounds 300-1000.

Catch These Donkeys who are bloody culprits,

Thanks to the Internet they can not screw us.

1). Their web address is different to the actual NatWest uk bank, so as the sort code.

2). The winning number that they want us to keep confidential (BNK 040 228 18T) had been a common number many had received.

3). The same Nat West bank account number[protected] had received by many others.

4). Non of the Nokia office'es or Nat West bank branches has the telephone or the fax numbers they mention.

5). The donkeys gives an account number to you with the winning money diposited with out an account name.

6). To varify your own account , instead of asking a deposit direct to the account they want us to send through Western Union, so that there is no record.

7). They put you in to a state of panic to make your mind go off, stoping you from analysing the events.

Those Donkeys thinks that we are offsprings of them and horses, called MULE.

Chandana

Dear All,

I am one of the Nokia mobile users for the past 3 years. All my family members are using only Nokia mobiles and I also recommended my friends to go for Nokia.
I had trust on it before but not now, I am sorry to say that, Because you people made me to do so.
I am really Sorry to say that I lost all my confidence and faith with NOKIA..
I never had such a worst experience from the NOKIA CARE. i would have not been worried if i have lost my Moblie , but your service made me to feel so bad.

I purchased nokia mobile on 28-mar-2011 and the Model is Nokia C2, the only mistake I did is that, I haven’t checked the headset thinking Nokia is the best and will not have problem, but assumption went wrong. When I checked the headset last week I found out that is not functioning, so went to Nokia care in Peters road (Chennai) I was really shocked seeing the service provided to the customers. At that moment I felt bad it’s my mistake purchasing Nokia Brand.

Being Nokia a best company, but the service provided to the customer is not up to the mark what we expected.


If anyone in Nokia say that you care for your customer queries , please address it ASAP.


Naveen Kumar.P
[protected]