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NSDL e-Governance Infrastructure Complaints & Reviews

3.5
Updated: Jan 16, 2026
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D
dheerajreddy 12
from Chennai, Tamil Nadu
Jul 27, 2014
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Address: Warangal, Andhra Pradesh

sir I was out of station when it was dispatched. So, I request you to please resend my PAN Card, Please inform me about the formalities that should be done to get it back. Acknowledgment no.[protected] Pan no. CPHPP6795K THANKING YOU Dheeraj reddy [protected]
Aug 14, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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    J
    JAGAN GAJENDRAN
    from Chennai, Tamil Nadu
    Jul 9, 2014
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    Address: Chennai, Tamil Nadu

    Dear Sir/Madam, i am JAGAN, as I was out of station, my PAN CARD has been return back by courier service, please give me the details that where I have to collect my PAN Card.My PAN CARD No is AZVPJ1755H. ACKNOWLEDGMENT No is [protected] Please give suggestion for above mention problem. Thank you. Regards Jagan [protected]
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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      A
      ajit kumar chaudhary
      from Kolkata, West Bengal
      Jul 8, 2014
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      Address: Madhubani, Bihar

      sir, i have to say i opened my PRAN NO[protected] . Somehow nominee name was miss-pelt in master data, i reported to POP-SP but they, after passing one and half year they are not able to even register my complain.they are saying we don't know how to lodge this, for this they required user id and password but they don't have this .i complained lots but every time they said it will be done. But still they did not do his.now i am afraid about my contribution in PRAN.
      Aug 14, 2020
      Complaint marked as Resolved 
      customer support has been notified about the posted complaint.
      Jul 13, 2014
      Updated by ajit kumar chaudhary
      i know that this was not up loaded by pop-sp madhubani. but this is the problem that they are not doing this i wrote them many times but problem is as usual. So please do the needful action and talk to Madhubani head post office that why not they are doing this.
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        A
        Arush Dhir
        from Delhi, Delhi
        Jul 4, 2014
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        Address: Faridkot, Punjab

        Dear sir/madam, i request u to, please resend my pan card at following address Acknowledge no.[protected] pan no. CABPD0759C Add. ARUSH DHIR S/O SURINDER KUMAR DHIR, NEW CANTT ROAD, STREET NUMBER 4(RIIGHT) OPPOSITE STREET NO 7, ROYAL ENCLAVE FARIDKOT PUNJAB ALTERNATIVE ADDRESS-ADVOCATE SURINDER KUMAR DHIR, DISTRICT COURTS, CHAMBER NO 145 MOB:[protected] / [protected] / [protected] Please, do needful as SOON as possible.
        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
        dear sir,
        please resend my pancard
        acknowledgement no [protected]
        Name Jaypalkumar Bhojabhai khamal
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          B
          bahirserampore
          from Kolkata, West Bengal
          Jul 1, 2014
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          Address: Hooghly, West Bengal

          It is learnt from your PAN status that new PAN card bearing no.AACAB4090J has been dispatched on 10.06.14 through M/s. Blue Dart Pvt. Ltd. for onward transmission to Bahir Serampore Kalimandir Samity vide airway bill no [protected]. But it is a matter of much regret that even after expiry of 20day, the PAN Card in question is yet to be delivered.Will you please look into the matter for early disposal of the case?Your valued opinion in the matter may please be communicated through Email id: pallabi.[protected]@yahoo.in
          Aug 14, 2020
          Complaint marked as Resolved 
          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
          thanks.PAN Card bearing no. .AACAB4090 recived on 01.07.2014.
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            D
            DharaVyas
            from Ahmedabad, Gujarat
            Jun 27, 2014
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            Address: Ahmedabad, Gujarat

            Hi, I am Dhara Vyas. I have applied for PAN detail changes application and I did payment through NSDL service. First Time NSDL service said that Transaction is incomplete repeat with same Transaction No.:[protected]. So I repeat the step of payment with same Transaction No and second time transaction is successfully completed. But I found that Payment is deducted twice from my account. I have made payment through NetBanking service of SBI bank. I talked with Bank and they says that Payment is done to the NSDL. So please talk with them. I have attached 2 Photo as proof of transaction. Please do the needful. Thanks, Dhara Vyas
            Aug 14, 2020
            Complaint marked as Resolved 
            NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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              R
              Rajalakshmy Balakrishnan
              from Thiruvananthapuram, Kerala
              Jun 20, 2014
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              Address: Thiruvananthapuram, Kerala

              I rajalakshmy b working as veo in varkala block registered for PRAN on 20th February 2014. I have not received any response nor my PRAN number till the date. The details of my registration are as follows:_ rajalakshmy b, PEN NO: 715487, Receipt No: 871. My nodal office for PRAN registration is District Treasury < Thiruvananthapuram and sub treasury is Varkala. Kindly requested to get me the PRAN at the earliest.My Email ID is [protected]@ymail.com, [protected] Rajalakshmy
              customer support has been notified about the posted complaint.
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                V
                vdhanuka3
                from Patna, Bihar
                Jun 15, 2014
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                Address: Kaimur, Bihar

                Respected Sir,

                I am Manoj Kumar and i have applied for PAN on 21-April-2014 but i didnot recieved my pan... and when i tried to get the status it says that Your application is under process at NSDL - TIN Facilitation Center. Kindly call[protected]/4716302/4716303 for further ...
                My Acknowledgement number ---- [protected]
                Please help me... Its Urgent

                Thank You
                Aug 14, 2020
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                I have not received my pan card which was dispatched on 21-Jun-2014 by Pigeon Express Pvt. Ltd. courier vide airway bill no. 28488014. My acknowledgement number is [protected].

                I urgently need my pan card as i have to submit a copy of it to my organization.
                Dear Sir/Madam.
                I undersigned have submitted my form Rect no [protected] on dec 1st week, but still not recd the pan card, so pls do look into the matter and resolve on priority,
                waiting for your kind revert,


                thaning you,
                Sikandar dadabhai sayyed
                [protected]
                Sir, I have applied for PAN Card on 40 days back. Acknowledgement NO [protected], So Please Check My PAN Card Status and my pan card status shows Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. i can complaint many times in income tax department but no response of my complaint. Kindly I request to Send my PAN Card as much early as possible.because i need pan card urgent I have allready send so many mail many times.if there is any problem with my documents please let me know, i will submit new one.
                i was applied pan card 1 month back, still i didn&#039;t get my pan card, many time i contacted with nsdl c.care, but no use, my Acknowledgment Number is [protected], my status is - Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. Same status from last 20 days, please help me. When i get my pan card, if there is any problem with my documents, please let me know, i will submit it again. Please do it as soon as possible. Thank you.
                Dear sir / madam
                Inv no &gt;[protected] ( complaint no 5025162)card not received
                Dear sir / madam
                Act no : [protected] ( complaint no 5025162)pan card not received
                Vicky name pan card please Send my address
                Hello sir my acknowledgement num is [protected]

                My name is neha chugh ... Its more than two months now ... I applied for new pan card ..

                I didnt get my card yet .. I called customer care many times &amp; submit a complaint but i didnt get any proper answer .. I checked my online status it shows photograph problem ... I have already sent my photograph two times on NSDL email id its more than 25 days now..
                But still not getting any solution ...please help me .. My phone num is [protected]
                My name is neha chugh i applied my pan card on 4th april 2015 my acknow num is [protected] i am not getting my card ..i am tired now i called custimer care ‚ pune nsdl head office ‚ chennai ‚ mumbai all numbers ..they are not solving my problem i am very upset ..they all saying photograph issue ..i submit my photograph 2 times on nsdl email and its more than 2 months now ..still i am getting same reply ..please help me ..i need my pan card asap i need to give my pan card in my office ..i just joined a private job..my email id is girdhar.[protected]@gmail.com &amp; my phone num is [protected]
                Dear Sir/Madam,

                I Naseem Ahamad have applied for Changes Or Correction in PAN Data on 16/12/2014. I checked many time on website but the message is same display “your application for ‘New PAN Card or/and Changes or Correction in PAN Data’ is under process at Income Tax Department” I called many time our customer service executive they give same answers.

                Then he said you call this number [protected].

                I need my PAN on urgent Basis due to some official requirement.

                Please look into the matter.

                I have Complain number “5154109” in income tax department

                My Acknowledgment Number: [protected]

                Thank you.

                Naseem
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                  K
                  kt15
                  from Bilari, Uttar Pradesh
                  Jun 13, 2014
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                  Address: Alwar, Rajasthan

                  To The Incharge Sahib NSDL I have written a registered letter on 26/5/14 to reset 1st PIN request and sending statement but till now no response has been yet. Please send my statement by post on my home address very soon. Yours Ravita shishodia PRAN no[protected] D.O.B.-14/3/71 Home address- TANWAR NIKETAN H.N.2/87 N.E.B. Ext. Toolera housing board, near T.P.Nagar Alwar(Raj.) Pin code - 301001 Mob.no.[protected]
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                  My complaint is to reset IPIN request.
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                    D
                    deepak0503
                    from Mumbai, Maharashtra
                    Jun 13, 2014
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                    Address: Pune, Maharashtra

                    Sir, this is in regard to your observation on my application for new PAN card with acknowledgement No.[protected] regarding mismatch of name in application and proof of residence submitted. In this context, I state that I am a student living with my parents (father- Ishwar Singh and mother-Kiran Prabha) . I have submitted electricity bill for our Flat (which is in name of my parents) as my residence certificate. The name of my parents may be verified from my Matriculation certificate submitted by me as my date of birth certificate.

                    In view of the above, it is requested to reconcile the observation on my PAN Card application please.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                    Dear Sir,


                    Your complaint has been taken into consideration for further verification, will come back to you in case we required of any other information from your end.


                    You may get in touch with NSDL e-Governance on[protected] or write to us at [protected]@nsdl.co.in


                    Thanks and Regards


                    Team at
                    NSDL e-Gov
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                      J
                      JEETENDRA KUMAR ROUT
                      from Saharsa, Bihar
                      Jun 6, 2014
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                      Address: Khordha, Odisha

                      My annual statement has not be come to my address from my account is open to till date & I am not able to log in as my account has been locked due to multiple try to log in. i have forgotten my password/security question. pl. guide me to log in. thank with regards. Jeetu A/c No.[protected] Contact No.[protected] Email. [protected]@gmail.com
                      customer support has been notified about the posted complaint.
                      I am Junbir Phukon Employee Of crpf Govt in India my pran no is[protected] I have lost my password and i Change my mobile no [protected] my email ID is [protected]@gmail.com please help me sir to open my account
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                        H
                        Harshit_soni
                        from Lucknow, Uttar Pradesh
                        May 29, 2014
                        Resolved
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                        Address: Rajsamand, Rajasthan

                        Dear Sir, I am harshit an employee of canara bank Udaipur, I applied for PRAN card through my bank HR section. I got the message from LM-NSDLPN on 15 April 2014 regarding my PRAN NO that it has been generated on 11 april 2014 My PRAN NO is[protected] but i haven't received the PRAN kit yet. I request you to kindly check & arrange for delivery of the same kit on urgent basis RGDS Name- Harshit soni DOB- 14-sep-1990 mobile- [protected] place- Amet
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        customer support has been notified about the posted complaint.
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                          O
                          omkarnalkunvi
                          from Mumbai, Maharashtra
                          May 18, 2014
                          Resolved
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                          Resolved

                          PRAN CARD I-pin &T-pin didnot reiceved still today

                          Address: Mumbai City, Maharashtra

                          I have receive myPRAN NO[protected] but still I did not received my PRAN CARD, I-PIN, & T-PIN. PLEASE do the needful and enable me to view the pran transaction also I would like to bring to your notice that I have not been receiving any SMS messages about my contribution. PLEASE SEND MY PRAN CARD, I-PIN, & T-PIN through post. my MOBILE NO-[protected] . MY email id [protected]@gmail.com...
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                          chandaka atchinnaidu
                          from Delhi, Delhi
                          May 18, 2014
                          Resolved
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                          Resolved

                          Address: Visakhapatnam, Andhra Pradesh

                          sir, this is atchinnaidu chandaka iam working as deputy jailor at subjail tuni in east godavari district my pran no was[protected] i forgot my ipin and tpin no"s and i was also submitted for ANNEXURE S2 FORM FOR RE ISSUE OF IPIN and Tpin 3 months before but idid not recieve any copy at this time so please issue & send my ipin and tpin no"s to my pran no[protected] thanking u sir
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          customer support has been notified about the posted complaint.
                          update of personal details in cra &PAO/DTO changed cra my PRAN NO.[protected] &MYACCOUNT has been blocked
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                            R
                            rachu
                            from Chandigarh, Chandigarh
                            May 16, 2014
                            Resolved
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                            Resolved

                            Address: Mohali, Punjab

                            Sir
                            Kindly change my mobile number & add my email id in my personal details of pran in your office record of cra..
                            Mobile- [protected]
                            Email- [protected]@gmail.com
                            You are requested to ensure to send me sms & e-mail alerts on these in future regarding any transaction in my account. Presently, i am not getting any correspondence from cra.
                            Dr.Rachna arora
                            User id[protected]
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            customer support has been notified about the posted complaint.
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                              A
                              almand
                              from Jevargi, Karnataka
                              May 14, 2014
                              Resolved
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                              Resolved

                              Address: Bastar, Chhattisgarh

                              I have submitted my pran no. form previous year and form were dispatch at dated-4/12/2013, (letter no.2828) from treasury jagdalpur(c.g.) But till now i haven't receive my pran no. Thats why i didn't get my salary. Name-alok kumar mandal Depat-PHE JAGDALPUR DDO CODE-1534002 PHN.NO.-[protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                V
                                Vineet Nirdosh Sahagal
                                from Gurgaon, Haryana
                                May 4, 2014
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                                Address: New Delhi, Delhi

                                Sir,
                                My pran account number has been generated on date[protected], but I have not received my pran kit till date[protected].

                                I have received only My account no.[protected] via message. I need help sir,

                                Name- Sh. Vineet kumar
                                Designation - Junior Engineer
                                Location - Delhi
                                Add- H No 5, third floor, new police line kingsway camp Delhi- 110009
                                contact No. [protected]
                                email Id - [protected]@gmail.com

                                PRAN accout No.[protected]


                                Thanking you !
                                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                  laxmibalaswain
                                  from Saharsa, Bihar
                                  Apr 29, 2014
                                  Resolved
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                                  Resolved

                                  Address: Nayagarh, Odisha

                                  SIR

                                  With respect I Smt.Laxmi Bala Swain, Junior Clerk, O/O.CDMO, Nayagarh beg to state that My NSDL account no.[protected],

                                  Most humble & respectfully I Smt.Laxmi Bala Swain, Junior Clerk O/O.CDMO, Nayagarh beg to state that since 6/11 to till date monthly subscription @ 10% of my Pay+G.P+DA has been deducting against my PRAN No.[protected].All the PRAN applicant has already been received their PRAN Transition Slip. But I have not received my provisional Accounts Statement slip against my deduction from the Authority concerned. My D.D.O.is the Asst.District Medical Officer(Medical)Nayagarh.
                                  So I would request you to consider my above grievance & issue account slip accordingly. For which act of your kindness. I shall be highly obliged to you.

                                  Please intimate me.Mobile no.[protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  customer support has been notified about the posted complaint.
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                                    sanjiiv
                                    from Jalandhar, Punjab
                                    Apr 26, 2014
                                    Resolved
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                                    Resolved

                                    Address: Hamirpur, Himachal Pradesh

                                    I Sanjeev Kumar has received my pran kit from my office before three years. But I have not received my pran kit till date. My pran number is[protected]. Please send my pran kit on address Sanjeev Kumar S/O Sh. Bhagat
                                    Ram Village Bagwar P.O. Mundkhar Teh. Bhoranj Distt.Hamirpur (Himachal Pradesh) Pin 176044
                                    Mobile number[protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    My PRAN[protected] was created on 06/06/2014. But I have not yet received the PRAN kit. Nor I have received any userid password to access my account online.

                                    Please do the needful at the earliest and revert back. Or else kindly direct me to the concerned person.

                                    Regards,
                                    Shashi Kant
                                    Mob[protected]
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                                      Vijay k Prasad
                                      from Patna, Bihar
                                      Apr 6, 2014
                                      Resolved
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                                      Resolved

                                      Address: Jehanabad, Bihar

                                      Sir, my self VIJAY KUMAR PRASAD, my PRAN no is[protected], my father's name is RAMESHWAR PRASAD, but unfortunately my father's name was printed on my PRAN card and other document RAMESHPUR PRASAD, that is wrong.so plz kindly resolve my problem with correction it & send me new PRAN CARD & confirmation latter.Thanks, (mob-[protected])
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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