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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Aug 8, 2025
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V
vdhanuka3
from Patna, Bihar
Jun 15, 2014
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Address: Kaimur, Bihar

Respected Sir,

I am Manoj Kumar and i have applied for PAN on 21-April-2014 but i didnot recieved my pan... and when i tried to get the status it says that Your application is under process at NSDL - TIN Facilitation Center. Kindly call[protected]/4716302/4716303 for further ...
My Acknowledgement number ---- [protected]
Please help me... Its Urgent

Thank You
Aug 14, 2020
Complaint marked as Resolved 
NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
I have not received my pan card which was dispatched on 21-Jun-2014 by Pigeon Express Pvt. Ltd. courier vide airway bill no. 28488014. My acknowledgement number is [protected].

I urgently need my pan card as i have to submit a copy of it to my organization.
Dear Sir/Madam.
I undersigned have submitted my form Rect no [protected] on dec 1st week, but still not recd the pan card, so pls do look into the matter and resolve on priority,
waiting for your kind revert,


thaning you,
Sikandar dadabhai sayyed
[protected]
Sir, I have applied for PAN Card on 40 days back. Acknowledgement NO [protected], So Please Check My PAN Card Status and my pan card status shows Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. i can complaint many times in income tax department but no response of my complaint. Kindly I request to Send my PAN Card as much early as possible.because i need pan card urgent I have allready send so many mail many times.if there is any problem with my documents please let me know, i will submit new one.
i was applied pan card 1 month back, still i didn't get my pan card, many time i contacted with nsdl c.care, but no use, my Acknowledgment Number is [protected], my status is - Income Tax Department (ITD) database shows that you may have been issued PAN in your name. ITD yet to inform status of your application. Same status from last 20 days, please help me. When i get my pan card, if there is any problem with my documents, please let me know, i will submit it again. Please do it as soon as possible. Thank you.
Dear sir / madam
Inv no >[protected] ( complaint no 5025162)card not received
Dear sir / madam
Act no : [protected] ( complaint no 5025162)pan card not received
Vicky name pan card please Send my address
Hello sir my acknowledgement num is [protected]

My name is neha chugh ... Its more than two months now ... I applied for new pan card ..

I didnt get my card yet .. I called customer care many times & submit a complaint but i didnt get any proper answer .. I checked my online status it shows photograph problem ... I have already sent my photograph two times on NSDL email id its more than 25 days now..
But still not getting any solution ...please help me .. My phone num is [protected]
My name is neha chugh i applied my pan card on 4th april 2015 my acknow num is [protected] i am not getting my card ..i am tired now i called custimer care ‚ pune nsdl head office ‚ chennai ‚ mumbai all numbers ..they are not solving my problem i am very upset ..they all saying photograph issue ..i submit my photograph 2 times on nsdl email and its more than 2 months now ..still i am getting same reply ..please help me ..i need my pan card asap i need to give my pan card in my office ..i just joined a private job..my email id is girdhar.[protected]@gmail.com & my phone num is [protected]
Dear Sir/Madam,

I Naseem Ahamad have applied for Changes Or Correction in PAN Data on 16/12/2014. I checked many time on website but the message is same display “your application for ‘New PAN Card or/and Changes or Correction in PAN Data’ is under process at Income Tax Department” I called many time our customer service executive they give same answers.

Then he said you call this number [protected].

I need my PAN on urgent Basis due to some official requirement.

Please look into the matter.

I have Complain number “5154109” in income tax department

My Acknowledgment Number: [protected]

Thank you.

Naseem
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    K
    kt15
    from Bilari, Uttar Pradesh
    Jun 13, 2014
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    Address: Alwar, Rajasthan

    To The Incharge Sahib NSDL I have written a registered letter on 26/5/14 to reset 1st PIN request and sending statement but till now no response has been yet. Please send my statement by post on my home address very soon. Yours Ravita shishodia PRAN no[protected] D.O.B.-14/3/71 Home address- TANWAR NIKETAN H.N.2/87 N.E.B. Ext. Toolera housing board, near T.P.Nagar Alwar(Raj.) Pin code - 301001 Mob.no.[protected]
    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
    My complaint is to reset IPIN request.
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      deepak0503
      from Mumbai, Maharashtra
      Jun 13, 2014
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      Address: Pune, Maharashtra

      Sir, this is in regard to your observation on my application for new PAN card with acknowledgement No.[protected] regarding mismatch of name in application and proof of residence submitted. In this context, I state that I am a student living with my parents (father- Ishwar Singh and mother-Kiran Prabha) . I have submitted electricity bill for our Flat (which is in name of my parents) as my residence certificate. The name of my parents may be verified from my Matriculation certificate submitted by me as my date of birth certificate.

      In view of the above, it is requested to reconcile the observation on my PAN Card application please.
      Aug 14, 2020
      Complaint marked as Resolved 
      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
      Dear Sir,


      Your complaint has been taken into consideration for further verification, will come back to you in case we required of any other information from your end.


      You may get in touch with NSDL e-Governance on[protected] or write to us at [protected]@nsdl.co.in


      Thanks and Regards


      Team at
      NSDL e-Gov
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        J
        JEETENDRA KUMAR ROUT
        from Saharsa, Bihar
        Jun 6, 2014
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        Address: Khordha, Odisha

        My annual statement has not be come to my address from my account is open to till date & I am not able to log in as my account has been locked due to multiple try to log in. i have forgotten my password/security question. pl. guide me to log in. thank with regards. Jeetu A/c No.[protected] Contact No.[protected] Email. [protected]@gmail.com
        customer support has been notified about the posted complaint.
        I am Junbir Phukon Employee Of crpf Govt in India my pran no is[protected] I have lost my password and i Change my mobile no [protected] my email ID is [protected]@gmail.com please help me sir to open my account
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          H
          Harshit_soni
          from Lucknow, Uttar Pradesh
          May 29, 2014
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          Address: Rajsamand, Rajasthan

          Dear Sir, I am harshit an employee of canara bank Udaipur, I applied for PRAN card through my bank HR section. I got the message from LM-NSDLPN on 15 April 2014 regarding my PRAN NO that it has been generated on 11 april 2014 My PRAN NO is[protected] but i haven't received the PRAN kit yet. I request you to kindly check & arrange for delivery of the same kit on urgent basis RGDS Name- Harshit soni DOB- 14-sep-1990 mobile- [protected] place- Amet
          Aug 14, 2020
          Complaint marked as Resolved 
          customer support has been notified about the posted complaint.
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            O
            omkarnalkunvi
            from Mumbai, Maharashtra
            May 18, 2014
            Resolved
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            PRAN CARD I-pin &T-pin didnot reiceved still today

            Address: Mumbai City, Maharashtra

            I have receive myPRAN NO[protected] but still I did not received my PRAN CARD, I-PIN, & T-PIN. PLEASE do the needful and enable me to view the pran transaction also I would like to bring to your notice that I have not been receiving any SMS messages about my contribution. PLEASE SEND MY PRAN CARD, I-PIN, & T-PIN through post. my MOBILE NO-[protected] . MY email id [protected]@gmail.com...
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            C
            chandaka atchinnaidu
            from Delhi, Delhi
            May 18, 2014
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            Address: Visakhapatnam, Andhra Pradesh

            sir, this is atchinnaidu chandaka iam working as deputy jailor at subjail tuni in east godavari district my pran no was[protected] i forgot my ipin and tpin no"s and i was also submitted for ANNEXURE S2 FORM FOR RE ISSUE OF IPIN and Tpin 3 months before but idid not recieve any copy at this time so please issue & send my ipin and tpin no"s to my pran no[protected] thanking u sir
            Aug 14, 2020
            Complaint marked as Resolved 
            customer support has been notified about the posted complaint.
            update of personal details in cra &PAO/DTO changed cra my PRAN NO.[protected] &MYACCOUNT has been blocked
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              R
              rachu
              from Chandigarh, Chandigarh
              May 16, 2014
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              Address: Mohali, Punjab

              Sir
              Kindly change my mobile number & add my email id in my personal details of pran in your office record of cra..
              Mobile- [protected]
              Email- [protected]@gmail.com
              You are requested to ensure to send me sms & e-mail alerts on these in future regarding any transaction in my account. Presently, i am not getting any correspondence from cra.
              Dr.Rachna arora
              User id[protected]
              Aug 14, 2020
              Complaint marked as Resolved 
              customer support has been notified about the posted complaint.
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                A
                almand
                from Jevargi, Karnataka
                May 14, 2014
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                Address: Bastar, Chhattisgarh

                I have submitted my pran no. form previous year and form were dispatch at dated-4/12/2013, (letter no.2828) from treasury jagdalpur(c.g.) But till now i haven't receive my pran no. Thats why i didn't get my salary. Name-alok kumar mandal Depat-PHE JAGDALPUR DDO CODE-1534002 PHN.NO.-[protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                  V
                  Vineet Nirdosh Sahagal
                  from Gurgaon, Haryana
                  May 4, 2014
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                  Address: New Delhi, Delhi

                  Sir,
                  My pran account number has been generated on date[protected], but I have not received my pran kit till date[protected].

                  I have received only My account no.[protected] via message. I need help sir,

                  Name- Sh. Vineet kumar
                  Designation - Junior Engineer
                  Location - Delhi
                  Add- H No 5, third floor, new police line kingsway camp Delhi- 110009
                  contact No. [protected]
                  email Id - [protected]@gmail.com

                  PRAN accout No.[protected]


                  Thanking you !
                  +1 photos
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                    L
                    laxmibalaswain
                    from Saharsa, Bihar
                    Apr 29, 2014
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                    Address: Nayagarh, Odisha

                    SIR

                    With respect I Smt.Laxmi Bala Swain, Junior Clerk, O/O.CDMO, Nayagarh beg to state that My NSDL account no.[protected],

                    Most humble & respectfully I Smt.Laxmi Bala Swain, Junior Clerk O/O.CDMO, Nayagarh beg to state that since 6/11 to till date monthly subscription @ 10% of my Pay+G.P+DA has been deducting against my PRAN No.[protected].All the PRAN applicant has already been received their PRAN Transition Slip. But I have not received my provisional Accounts Statement slip against my deduction from the Authority concerned. My D.D.O.is the Asst.District Medical Officer(Medical)Nayagarh.
                    So I would request you to consider my above grievance & issue account slip accordingly. For which act of your kindness. I shall be highly obliged to you.

                    Please intimate me.Mobile no.[protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    customer support has been notified about the posted complaint.
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                      S
                      sanjiiv
                      from Jalandhar, Punjab
                      Apr 26, 2014
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                      Address: Hamirpur, Himachal Pradesh

                      I Sanjeev Kumar has received my pran kit from my office before three years. But I have not received my pran kit till date. My pran number is[protected]. Please send my pran kit on address Sanjeev Kumar S/O Sh. Bhagat
                      Ram Village Bagwar P.O. Mundkhar Teh. Bhoranj Distt.Hamirpur (Himachal Pradesh) Pin 176044
                      Mobile number[protected]
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                      My PRAN[protected] was created on 06/06/2014. But I have not yet received the PRAN kit. Nor I have received any userid password to access my account online.

                      Please do the needful at the earliest and revert back. Or else kindly direct me to the concerned person.

                      Regards,
                      Shashi Kant
                      Mob[protected]
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                        Vijay k Prasad
                        from Patna, Bihar
                        Apr 6, 2014
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                        Address: Jehanabad, Bihar

                        Sir, my self VIJAY KUMAR PRASAD, my PRAN no is[protected], my father's name is RAMESHWAR PRASAD, but unfortunately my father's name was printed on my PRAN card and other document RAMESHPUR PRASAD, that is wrong.so plz kindly resolve my problem with correction it & send me new PRAN CARD & confirmation latter.Thanks, (mob-[protected])
                        +1 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                          V
                          vnd70vnd
                          from Singrauli, Madhya Pradesh
                          Mar 23, 2014
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                          Address: Singrauli, Madhya Pradesh

                          SIR, I had applied PRAN (Permanent Recruitment Account Number ) under govt. scheme dated[protected] . my pran no. have obtained throw internet .my Pran no.is[protected] but PRAN KIT has not been obtained till date . so kindly inform me at my given by mobile or email or post. Smt. Praveen Kumari Chaturvedi Sahayak Adhyapak govt.j. h.s Itma, DDO - Jayant Distt. singrauli (m.p.) india, Email [protected]@gmail.com, Mob No. [protected].
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                          Sir my name is Eswaraiah Pogakula my PRAN no is[protected] but lost my kit and also I pin and T pin so send me another kit and T pin and I pin my address 1-722 bathalapalli [v] [p] [m] anantapuramu [dist] andhrapradesh [st] India pincode-515661 Mobile-[protected]
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                            rsekhar1314
                            from Hisar, Haryana
                            Mar 16, 2014
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                            Address: Bangalore, Karnataka

                            HI i have been paid for the panc ard charges as i have applied for the correction and they have not provide any kind of option stating that if there is unsupported charter which is been made when applying the form when i requested for the reversal they have not made refer the attached photo on this and also mentioned that we will do the best possible things on this for processing the new docunment on the web what the bludy [censored] is that these blud y people are doing
                            +1 photos
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              S
                              sonuojha
                              from Noida, Uttar Pradesh
                              Mar 12, 2014
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                              Address: New Delhi, Delhi

                              SUB. : PAN processing fee Rs. 105/- REF. : Acknowledgment Number [protected] Dear Sir/Madam, This is with reference to the above mentioned subject, i would like to inform you that I have applied for New pan card on 06February2014. And Payment Already Paid Rs.105/-( Dena Bank Debit Card.But I have not sent our documents your Address.so please refund my PAN processing fee Rs.105/-. My New Pan application acknowledgement no - [protected]. My Ajay Kumar S/O Shri Ramji Lal, Date Of Birth:05/01/1966. So I request you give my PAN processing fee Rs. 105/-, your NSDL . Hope you wll do the needful at the earliest and Refund my PAN Processing fee immediately. Thanks, Regards, Ajay Kumar Mob. +91 [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                              Sir,

                              This is regarding the transaction no.[protected] dated 12th June 2015 'DSBI[protected]IG0AEBDNO5 TRANSFER TO[protected]'

                              I have applied for the correction of my PAN card on your website having no ASVPD0803F. Payment of Rs. 110.56 /- has been deducted from my bank account but the transaction failed in the meantime. And no acknowledgement has been received.
                              I have experienced the worst time service from this website. As a government it should be promt in its payment gateway procedure. I hope you understand the gravity of my problem and will do the needful as soon as possible.

                              Details:
                              Name - Mayur Ramdas Dhawale
                              DOB - 7/06/1988

                              PFA of bank statement from which money is duducted.

                              Thanks & Regards,
                              Mayur Dhawale
                              Equity Research Analyst
                              Maxim Research Private Limited
                              Mob: +[protected]
                              Tel : +[protected]
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                                M
                                Manas Prusty
                                from Mumbai, Maharashtra
                                Mar 9, 2014
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                                Address: Angul, Odisha

                                Sir, Respectfully I Sri Manas Ranjan Prusty my PRAN No.[protected] and missing of my password No. Therefore I would request to you kindly provide a new Password No. & obliged. My Mob.No. [protected] for pl. SMS
                                +1 photos
                                Mar 15, 2014
                                manasranjanprusty's response
                                Sir, I am to submit my complane but not any reply to me
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                                  S
                                  SEKH SAIFUDDIN
                                  from Barddhaman, West Bengal
                                  Mar 8, 2014
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                                  Sir, pan card resend to my address, because i get not information by couriers (First flight courires service ltd.) service. So i request to you that you resend my pan card my postal addrees or another courier service. Address - yasmin sultana, c/o sekh imad uddin, vill-shibpur, post-karjana chati, dist-burdwan, pin-713102, west bengal. Pan card acknowledgment no.[protected]. Pan no. Fmwps6403l. Bill no. B991q6880578.
                                  MAHENDER SINGH
                                  Dear Sir my Pancard resend my Address Because i get not information's by couriers (First flight couriers service ltd) service . so i requested to that you resend my pancard my New postal Address Speed post service. Address- SANJAY KUMAR SARASWAT
                                  H.NO# 05, SINDHI COLONY STATION ROAD TUNDLA - PINCODE -283204 .(FIROZABAD) Uttar Pradesh.
                                  Mob.- [protected], [protected]

                                  Pancard Acnowledgment no. [protected]. Pan No.- FPKP0540M.
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                                    J
                                    jatkailash86
                                    from Bengaluru, Karnataka
                                    Mar 7, 2014
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                                    Address: Jaipur, Rajasthan

                                    Dear sir
                                    my Pran card, parn pin, i-pin & pran kit has been not received till now so please send soon
                                    my details are here
                                    Kailash chand jat S/o Mana Ram
                                    vill-Tyoda, Post-Tyod
                                    Teh-Phulera, Distt-Jaipur 303604
                                    rajasthan
                                    mob-[protected]
                                    Office address
                                    Room no 190,
                                    Police Head Quarter Jaipur Rajasrhan
                                    (cid ib )
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                                      S
                                      smita jha
                                      from Kolkata, West Bengal
                                      Feb 24, 2014
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                                      Address: Patna, Bihar

                                      My PRAN[protected] has been generated on 05/02/2014., according to received mail. But I didn't receive Pran kit yet.Due to this reason I fail to login account and I am not able to Know what is my transaction status My Postal address is following mention Smita Jha W/o Arunanand Jha c/o Asha choudhary (Rajendra Choudhary) Mahavir colony.Beur Patna PO 800016. Threrfore it is requested to you Piz send my Pran kit on my above mention address as soon as early
                                      Cra Nsdl (Central Record Keeping Agency) customer support has been notified about the posted complaint.
                                      MY PRAN[protected] has been generated on20 January 2015 according to received mail but i did not receive Pran kit yeti fail to login account therefore it is requested to you plz send my Pran kit as soon as early
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