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NSDL e-Governance Infrastructure Complaints & Reviews

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Updated: Aug 8, 2025
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NSDL e-Governance Infrastructure reviews & complaints page 246

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A
ARPITA BHOWMICK DUTTA
from Bargarh, Odisha
Sep 8, 2014
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Address: Tinsukia, Assam

SIR/ Madam, With due respect I would to draw your kind attention to the matter that I SMT ARPITA BHOWMICK DUTTA, had applied for PRAN through Treasury office, Tinsukia (Assam) and accordingly my 16 digits PPAN is allotted to is.[protected]. The said PPAN application had applied by me necessary forwarded from Block Elementary Education Kakopathar, Dist- Tinsukia (Assam) and my CPF is being deducted from my regular Salary bill against PPAN No. . [protected] . W.e.f JULY/2013 to till October / 2013. After that, from the month of November/2013, I have been drawing my salary at TINSUKIA BENGALI GIRL’S School, Dist- Tinsukia (Assam) as being appointed the said school as graduate teacher and accordingly my CPF is getting deducted against the same PPAN to till date. On enquiry at Treasury office, Tinsukia for my PRAN Kit, I have come to know that my PRAN[protected] is generated against my PPAN . [protected]. But, Sir I am surprised when I enquired at CRA through your Toll Free No, reason for delay of dispatch my NPS kit, at that time I got information that my NPS Kit had already dispatch[protected] through OVERNIGHT Courier and delivered the said kit at District Treasury office Tinsukia and CRA has also informed me that the PRAN[protected] is generated against PPAN . [protected] in the name of INDIRA BORAH instead of my name “ARPITA BHOWMICK DUTTA’. On enquiry at Treasury office, Tinsukia (Assam), I also come to know that the actual PPAN OF SMT INDIRA BORA IS [protected] I have not physically received the said NPS (PRAN) KIT due to the error of my name. Therefore, May I request to you to look into the matter and arrange for necessary rectification of my NPS Kit and re-issue of PRAN CARD along with new I-PIN and T-PIN against my name and also adjusted and credited my recovered amount into my NPS account which was recovered against my above mentioned PPAN & PRAN No . Thanking you Yours Faithfully ( ARPITA BHOWMICK DUTTA) M/No. [protected] / [protected] E-Mail - [protected]@yahoo.in / [protected]@gmail.com
Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
II
SIR/ Madam,

With due respect I would to draw your kind attention to the matter that I SMT ARPITA BHOWMICK
DUTTA, had applied for PRAN through Treasury office, Tinsukia (Assam) and accordingly my 16
digits PPAN is allotted to is.[protected]. The said PPAN application had applied by me necessary forwarded from Block Elementary Education Kakopathar, Dist- Tinsukia (Assam) and my CPF is being
deducted from my regular Salary bill against PPAN No. . [protected] . W.e.f JULY/2013 to till October / 2013.
After that, from the month of November/2013, I have been drawing my salary at TINSUKIA BENGALI
GIRL’S School, Dist- Tinsukia (Assam) as being appointed the said school as graduate teacher and accordingly my CPF is getting deducted against the same PPAN to till date.

On enquiry at Treasury office, Tinsukia for my PRAN Kit, I have come to know that my PRAN[protected] is generated against my PPAN . [protected].

But, Sir I am surprised when I enquired at CRA through your Toll Free No, reason for delay of dispatch my NPS kit, at that time I got information that my NPS Kit had already dispatch[protected] through OVERNIGHT
Courier and delivered the said kit at District Treasury office Tinsukia and CRA has also informed me that the PRAN[protected] is generated against PPAN . [protected] in the name of INDIRA BORAH instead of my name “ARPITA BHOWMICK DUTTA’.

On enquiry at Treasury office, Tinsukia (Assam), I also come to know that the actual PPAN OF SMT INDIRA BORA IS [protected]

I have not physically received the said NPS (PRAN) KIT due to the error of my name.

Therefore, May I request to you to look into the matter and arrange for necessary rectification of my NPS Kit and re-issue of PRAN CARD along with new I-PIN and T-PIN against my name and also adjusted and credited my recovered amount into my NPS account which was recovered against my above mentioned PPAN & PRAN No .

Thanking you

Yours Faithfully

( ARPITA BHOWMICK DUTTA)
M/No. [protected] / [protected]
E-Mail - [protected]@yahoo.in / [protected]@gmail.com
PRAN No.:[protected]
Token No.: 10065522
Issue: Incorrect photo and Signatures scanned to my PRAN account
Status: NSDL accepts that the wrong photo and signs are scanned and to be updated but are not replying with the correct status of the case.
Attempts made : Mailed 5 times at info.[protected]@nsdl.co.in, Called 7 times at customer care service.
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    O
    om prakash vaishnav
    from Noida, Uttar Pradesh
    Sep 6, 2014
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    Address: Tonk, Rajasthan

    Dear sir, I received my pran no.[protected], in that my surname and nominee is wrong, so what can I do correct it? My name is OM PRAKASH VAISHNAV. I am working as a post of MTS under THE SPOs TONK[protected] of Dept. Of INDIA POST. I applied for pran card by THE POSTMASTER TONK H.O. 304001. I have received my pran card no.[protected], in that my surname is VAISHNAY and my nominee name is MEENA VAISHNAV but according my service record my correct surname is VAISHNAV and my nominee name is BEENA VAISHNAV. So kindly change my surname and nominee name, and issue me a correct pran card. plz inform me by call or msz on my mob.[protected] or my e-mail - [protected]@gmail.com
    customer support has been notified about the posted complaint.
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      J
      Jass Riar
      from Gurdaspur, Punjab
      Sep 5, 2014
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      Address: Gurdaspur, Punjab

      Sir/ mam, i am jasbir kaur, my pran no. Is[protected]. I have forgot my i pin no. & password, so i request, please sent my new i pin at my email id ([protected]@gmail.com). With regards, my postal address-jasbir kaur d/o. S, salwinder singh, v.P.O harchowal, tehsil batala, district gurdaspur, pin code 143527 punjab india
      Aug 14, 2020
      Complaint marked as Resolved 
      customer support has been notified about the posted complaint.
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        J
        jpchoudhary974u
        from Delhi, Delhi
        Aug 30, 2014
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        Address: Bokaro, Jharkhand

        This is jai prakash serving in crpf.As i applied for pran in 2011 but till date i didn't recieved pran kit from yr office. My pran no. Is[protected] and ppan is [protected]. When i checked online status of pran card it shows that my pran card has been delivered to the address below-
        Pao (Crpf), ministry of home affairs, new delhi
        Dy director (A/cs) crpf
        Mahavir nagar, pao tilak nagar, new delhi. 110018 india
        I didn't recived any information for pran card from above said office and not yet recieved also. So i request you to please arrange to send my pran card to my current address-
        Jai prakash
        S/o jhulan choudhary
        Vill-solagidih
        Post- jamgoria
        P.S chas
        Via- jodhadih more
        Dist- bokaro steel city (Jharkhand)
        Pin code- 827013
        Phone no. [protected]
        Email id- [protected]@gamil.Com
        Aug 14, 2020
        Complaint marked as Resolved 
        customer support has been notified about the posted complaint.
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          D
          deejayraazu
          from Karimganj, Assam
          Aug 29, 2014
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          Address: Sivasagar, Assam

          SIR, I am JIBON JYOTI GOGOI and my PRAN NO:[protected]. I forgot my I PIN (PASSWORD). So please reissue the new I PIN password. Because my account was locked when I am trying to log in. Thanking you Sir Yours faithfully JIBON JYOTI GOGOI, JHANJI BOLOMIR GAON, SIVASAGAR, ASSAM-785683 [protected]@gmail.com
          Aug 14, 2020
          Complaint marked as Resolved 
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            K
            khajashabir
            from Katra, Jammu and Kashmir
            Aug 28, 2014
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            Address: Srinagar, Jammu and Kashmir

            i Shabir Ahmad Khoja wanted to know that you have wrongly posted photograph of another person on my PRAN No. [protected] and my department not cradited the said account from last 3 years can i get the GOVT. share of these years. Secondly i have submitted S7 form for change of photograph towards CRA NSDL through proper way[Facilittion Center] but unfortunately you did not returned the same PRAN card .What i can do onwards.
            +2 photos
            Aug 14, 2020
            Complaint marked as Resolved 
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              S
              Solet Khuraijam
              from Mumbai, Maharashtra
              Aug 17, 2014
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              Address: Gwalior, Madhya Pradesh

              This is to inform you that i have applied for a PAN cards, but still not delivered the details are as below: Acknowledgement no. [protected] Pan no.AVVPT1070B, My contact no.[protected] ID:[protected]@gmail.com with regards, Monika Toijam
              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
              I ARATI DAS request to inform you that I could not get my pan card
              from NSDL when i have visited the website
              of NSDL .I have been inform there that they have send it through FIRST FLIGHT
              courier dated 13th January 2014. My acknowledgment no: [protected] and PAN CARD NO - BXRPD7959N

              But i could not get any evidence from
              FIRST FLIGHT website. so i request u (NSDL) to take nessasary action and
              I get it as earliest as possible.
              My contact no [protected] email id ghosh.[protected]@gmail.com
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                H
                Himesh Deshmukh
                from Raigarh, Chhattisgarh
                Aug 10, 2014
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                Address: Raigarh, Chhattisgarh

                Dear Sir, I have a demat account which no. is 1134200 & DP ID is IN300118 at Alankit Assignments LTD ( ALL)Raigarh (C.G.). I have no Online facility for trading. There is 500 nos. of JSPL share has been debited from my account to another account no.[protected] on dated 02/12/2011 without my knowledge by Ex.branch manager of Alankit assingments LTD Raigarh. Then 400 nos. of same share has been credited in my account on dated 05.12.2011. So total 100 nos. of JSPL share theft from my account. When I ask about it to ALL Raigarh branch manager then he reply me to contact to ALL H.O. Delhi. I have so many times ask to ALL Delhi H.O. by e-mail & phone to apply for statement of my trading and demat account. They were send me statement sheet of demate account on dated 05.08.2014. I was shocked to know that the account no.[protected] is of Mr.Puranmal Agrawal, who is the father of Mr. Lokesh Agrawal . And Mr. Lokesh Agrawal is The EX. branch manager of ALL at Raigarh. I have attached statement file with this complaint. So please, now help me to get back my share.
                +2 photos
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                  R
                  RAVIPRAKASH.PANDEY
                  from Bengaluru, Karnataka
                  Aug 6, 2014
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                  Address: New Delhi, Delhi

                  Dear Sir, My PAN card no.DPOPK6884L vide acknowledgement no.[protected] got returned due to non availability of persons at home. Herewith I am requesting you to re-dispatch the mentioned PAN card to the below address:- Regards Pawan Kumar Mailing address:- Kind attn:- Pawan Kumar Nippon Express (I) Pvt.Ltd. 442, Udhoyg vihar phase-III, Gurgaon-122016, Haryana. Mobile no.[protected]
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                    A
                    ashwani.budhi
                    from Gurgaon, Haryana
                    Aug 3, 2014
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                    Address: Samastipur, Bihar

                    My annual statement has not be come to my address from my account is open to till date & I am not able to log in as my account has been locked due to multiple try to log in. i have forgotten my password/security question. pl. guide me to log in. thank with regards.ASHWANI KUMAR A/c No.[protected] Contact No.[protected] Email. ashwani.[protected]@gmail.com
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    customer support has been notified about the posted complaint.
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                      G
                      Gs Dhillon
                      from Aizawl, Mizoram
                      Aug 1, 2014
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                      Address: Gurdaspur, Punjab

                      I am working as a Judicial Officer in the State of the Punjab. I was posted as Civil Judge(Junior Division) at Dhuri District Sangrur Punjab in the Year 2008 when i joined the CPF Scheme. I was allotted PPAN No.[protected] and PRAN NO.[protected]. As per the IRA tracking system of Central record agency-NSDL. my PRAN KIT was dispatched to office of District Treasury Officer, Sangrur Punjab on 31/05/12. At that time i was posted as in district Bathinda Punjab. I never received the PRAN KIt which has apparently been lost in transit. I urgently require the same. It is requested that i may be sent my PRAN KIT at the following address at the earliest possible. ADDRESS:- GURNAM SINGH DHILLON CIVIL JUDGE(SR. DIVISION)-cum- SECRETARY, DISTRICT LEGAL SERVICES AUTHORITY GURDASPUR CELL PHONE NO. :- [protected] (which is already registered with NSDL)
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                        T
                        tanulathika
                        from Nellore, Andhra Pradesh
                        Jul 31, 2014
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                        Address: Hyderabad, Andhra Pradesh

                        Respected Sir Reference is made to your message on 30th Jun 2014in connection with my PAN Card, which was dispatched on 26th Jun 2014, by speed post no. : EA[protected]IN. PAN Card No: CPGPP9005M E-mail ID: lathika.[protected]@gmail.com The PAN Card was dispatched on 26th Jun.2014 and was returned to Mumbai (Coupn No:EA[protected]IN to BNPL SP Hub UTI KONKAN BHAVAN MUMBAI, ) on 03rd Jly.2014 as per the status mentioned by India Post. The same is yet to be received. You are requested to intervene, and do the needful at the earliest. Your earliest action on this behalf is highly solicited. Thanking you sir. Yours faithfully (Vagdevi Srikari Tanulathika P)
                        +1 photos
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          dimpal1412
                          from Mumbai, Maharashtra
                          Jul 31, 2014
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                          Address: Anand, Gujarat

                          Respected Sir my name is DIMPALBEN THAKOR BHAI PATEL and my PAN NO IS CAOPP0599R My complaint is my father name is THAKOR BHAI RAMBHAI PATEL and it is corretly printed on my pancard but on your server its show THAKUR BHAI. so change the my father name as early as possible bcoz i face lot of problem regarding to my pan card your faithfully DimpalPatel mob-[protected]
                          +1 photos
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            dheerajreddy 12
                            from Chennai, Tamil Nadu
                            Jul 27, 2014
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                            Address: Warangal, Andhra Pradesh

                            sir I was out of station when it was dispatched. So, I request you to please resend my PAN Card, Please inform me about the formalities that should be done to get it back. Acknowledgment no.[protected] Pan no. CPHPP6795K THANKING YOU Dheeraj reddy [protected]
                            +1 photos
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              J
                              JAGAN GAJENDRAN
                              from Chennai, Tamil Nadu
                              Jul 9, 2014
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                              Address: Chennai, Tamil Nadu

                              Dear Sir/Madam, i am JAGAN, as I was out of station, my PAN CARD has been return back by courier service, please give me the details that where I have to collect my PAN Card.My PAN CARD No is AZVPJ1755H. ACKNOWLEDGMENT No is [protected] Please give suggestion for above mention problem. Thank you. Regards Jagan [protected]
                              NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
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                                A
                                ajit kumar chaudhary
                                from Kolkata, West Bengal
                                Jul 8, 2014
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                                Address: Madhubani, Bihar

                                sir, i have to say i opened my PRAN NO[protected] . Somehow nominee name was miss-pelt in master data, i reported to POP-SP but they, after passing one and half year they are not able to even register my complain.they are saying we don't know how to lodge this, for this they required user id and password but they don't have this .i complained lots but every time they said it will be done. But still they did not do his.now i am afraid about my contribution in PRAN.
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                customer support has been notified about the posted complaint.
                                Jul 13, 2014
                                Updated by ajit kumar chaudhary
                                i know that this was not up loaded by pop-sp madhubani. but this is the problem that they are not doing this i wrote them many times but problem is as usual. So please do the needful action and talk to Madhubani head post office that why not they are doing this.
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                                  A
                                  Arush Dhir
                                  from Delhi, Delhi
                                  Jul 4, 2014
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                                  Address: Faridkot, Punjab

                                  Dear sir/madam, i request u to, please resend my pan card at following address Acknowledge no.[protected] pan no. CABPD0759C Add. ARUSH DHIR S/O SURINDER KUMAR DHIR, NEW CANTT ROAD, STREET NUMBER 4(RIIGHT) OPPOSITE STREET NO 7, ROYAL ENCLAVE FARIDKOT PUNJAB ALTERNATIVE ADDRESS-ADVOCATE SURINDER KUMAR DHIR, DISTRICT COURTS, CHAMBER NO 145 MOB:[protected] / [protected] / [protected] Please, do needful as SOON as possible.
                                  NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                  dear sir,
                                  please resend my pancard
                                  acknowledgement no [protected]
                                  Name Jaypalkumar Bhojabhai khamal
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                                    bahirserampore
                                    from Kolkata, West Bengal
                                    Jul 1, 2014
                                    Resolved
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                                    Resolved

                                    Address: Hooghly, West Bengal

                                    It is learnt from your PAN status that new PAN card bearing no.AACAB4090J has been dispatched on 10.06.14 through M/s. Blue Dart Pvt. Ltd. for onward transmission to Bahir Serampore Kalimandir Samity vide airway bill no [protected]. But it is a matter of much regret that even after expiry of 20day, the PAN Card in question is yet to be delivered.Will you please look into the matter for early disposal of the case?Your valued opinion in the matter may please be communicated through Email id: pallabi.[protected]@yahoo.in
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    NSDL e-Governance Infrastructure customer support has been notified about the posted complaint.
                                    thanks.PAN Card bearing no. .AACAB4090 recived on 01.07.2014.
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                                      DharaVyas
                                      from Ahmedabad, Gujarat
                                      Jun 27, 2014
                                      Resolved
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                                      Resolved

                                      Address: Ahmedabad, Gujarat

                                      Hi, I am Dhara Vyas. I have applied for PAN detail changes application and I did payment through NSDL service. First Time NSDL service said that Transaction is incomplete repeat with same Transaction No.:[protected]. So I repeat the step of payment with same Transaction No and second time transaction is successfully completed. But I found that Payment is deducted twice from my account. I have made payment through NetBanking service of SBI bank. I talked with Bank and they says that Payment is done to the NSDL. So please talk with them. I have attached 2 Photo as proof of transaction. Please do the needful. Thanks, Dhara Vyas
                                      +2 photos
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        R
                                        Rajalakshmy Balakrishnan
                                        from Thiruvananthapuram, Kerala
                                        Jun 20, 2014
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                                        Address: Thiruvananthapuram, Kerala

                                        I rajalakshmy b working as veo in varkala block registered for PRAN on 20th February 2014. I have not received any response nor my PRAN number till the date. The details of my registration are as follows:_ rajalakshmy b, PEN NO: 715487, Receipt No: 871. My nodal office for PRAN registration is District Treasury < Thiruvananthapuram and sub treasury is Varkala. Kindly requested to get me the PRAN at the earliest.My Email ID is [protected]@ymail.com, [protected] Rajalakshmy
                                        customer support has been notified about the posted complaint.
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