Ola Money Complaints & Reviews

I paid ₹6265 to Myntra through Olamoney on 21/05/2022 but the transaction failed as money was not received by Myntra.So I wrote a mail on 23/05/2022 to Olamoney describing the issue and requested for the refund.They issued me ticket number 4444111 and asked me to wait for 5 days.After 5 days I didn’t get any response from them so mailed again and again they asked me for 5 days.This whole is getting repeated again and again.They won’t...

Travel from Home to Airport on 17th April, 3:19 AM. The complete amount was paid to Driver 1189 through Phone Pay (Online UPI Transfer). Post the completion of raid, my wallet was charged INR 1000. Tried to reach Ola money on the same time, their was no customer care number available to check on the same.

Post my return to Bangalore, i have written couple of Mails to Ola Money, on ticket have many tickets and majority of them...

Ola money deducted while doing payment but the payment got failed and money deducted from ola post paid...

I've raised an issue through the app in the past too. I've an issue with 2 outstation rides & 1 with-in city ride.

The First one was on Jan 22nd - Thats' Paid for already though, When I made the 2nd trip on March 11th ( for which I've not paid for yet ) I realized the problem with it

I took a drop at Bikanerwala which is 67KMs from my house and also the same exact spot where I've taken drop in past too, just...

Ola money has deducted the postpaid payment of my bill from wallet. However, I had alreadypaid the amount through my google pay account a day back. Now, I am trying to reach them for a refund since 1 month and there is no response from the company. They are not sharing any contact number nor calling me to understand my concern. My postpaid bill amount of 1850 INR is paid twice to the company....

Dear Team

I have raised a dispute since 4 days with Ola postpaid which is not getting sorted Ref no 4470752 and I am constantly getting reminders for payment.

As per attached screenshots the amount should be around 4288.5
241 + 181 + 787.5 + 435.75 + 761.25 + 123 + 730 + 890 + 129 + 10 but it’s showing 6043.50, discrepancy of INR 1755 approx

I was told to allow time until 1st June, its...

Dear Team,

I was charge by ola money postpaid 569.00 on May 28th 2022 but myself paid cash by hand 750/- to driver and why again it is charged, please refund the money at the earliest.

I put lot of mails but not response from the support team.

Thanks and Regards,
Mohammed Imtyaz Ahmed...

My registered mobile number is [protected] and email is [protected]@gmail.com. I done a LPG booking payment Rs 964.50 on 2 May 2022 with transaction ID GR3I-VYE2 - QU4H. I cancelled my order and money has been refunded from Indian oil corporation to Ola money wallet but didn't credited . I have complaint more than 20 times to Ola money but they refused to refund my money back. I have given all the possible transactions details screenshot...

I am writing to inform my grievance against the unprofessional and inconvenience caused by the OLA Cabs service provider. I had booked the cab for the 28th March for Mumbai Airport drop. During the travel which started at 6:43 AM in the morning, the car broke down within 32 minutes, I was in the Pune City, somewhere near Tathavade area. The driver demanded to pay money by asking for end OTP and was extremely arrogant, I paid the money through...

I wrote to your company several times but received no response.

I took three rides between May 14-15 for which the combined bill amount according to my transaction is 639 (82+266+291). However, I'm being asked to pay 954.

Why I'm I being charged an additional charge of 315?

Could you please share a breakdown for the same?...

They given me old product.
I think Please don't buy anyone, they give old product the name of the discount. and when I called, they said that there will be no replacement and the phone is cut, it only talks badly have all Purana Stocks...

I made a trip by Ola cabs on 13 May 2022 at 8.45 pm (see snapshot attachment for trip details). The driver stopped at Shanthi petrol bunk in GST Road near Meenambakkam and filled diesel. He asked me how much was mentioned as the trip charge. I said Rs 210/=. Then he asked me to give RS.210 so that he could fill diesel. Since I did not have exact change, I gave him a Re.500/= note. After paying the dealer, driver gave me a balance of Rs.290/=....

I haven’t used ola money for the past month yet they have sent me a bill of 276 and there is no option to contact ola money customer care, pathetic....

They have added a payment through ola money postpaid, whereas i have not taken any ride against it....

Please increase my ola money limit...

I have paid by Cash to Driver, yet Ola Money has charged me on Ola Money Postpaid and asking to pay it. I have not activated Ola money, yet they show me a charge on the Postpaid wallet and harrassing me to pay the money. Total injustice with the customer and playing with the Customer's trust.
I want the charge to be cancelled by Ola Money.
Ride details - CRN [protected]
DRIVER - Vikas M Atram
Cash taken by driver...

Date: - 18/05/2022 on a daily basis, if any person registers fraudulent account with my mobile number and email id, and 6792/- add it to money wallet from my bank Account, I will register complaint in cyber cell. so please do needful....

Hi everyone,

In the moth of Mar 2022, while i'm booking its wrongly choosed Ola postpaid options, For the first services i had paid the cash to the driver.

Eventhough i paid its accounted as due as Rs 241 in my postpaid account, when i get call from OLA customer care i explained this he said he check with driver and revert back, but so far there is no response related to that.

But I have got...

This is my follow up on the ticket ID: 4351952

I was supposed to receive a solution on 4 May 2022 (Wednesday), last week. It is 14 May 2022 (Saturday) today and I have received NO follow up or reply from your end.

Its been 15 days since I've notified your team about this problem. I can't follow up via email anymore. Please have your team contact me via call, sort out my issue and initiate my refund ASAP. br...

The transaction i had done was for flight booking where amount was paid via ola postpaid. Now the flight got cancelled and money is refunded from airlines but it is stuck at ola postpaid. Unable to claim the pending refund....