OneAssist Consumer Solutions Complaints & Reviews

Relationship - 572820
Oneassist is auto renewing its services without taking customer's permission. There is no communication from there end after you opt for their services and you have to suffer from all the overcharges and renewal services. There solo business is limited to this type of cheating and fraud only.
To make situation worst, on checking with them and requesting to discontinue any service, they are forcing to suffer...

I had availed one year facility of one assist in which any loss of pan card, wallet etc will be covered. And that time lady on the call confirmed to me that while renewal of my facility i will be asked whether i want to continue and then they will debit the amount.
And today i. E 10th oct i suddenly receive message that xyz amount is debited.
Where is the confirmation taken from me?
At least the service provider must...

I purchased ph insurance for redmi prime 3 s for rs.899 on march 4th 2017 and was told by agent (Abdul) that if some damage takes place, we will get the phone repaired and give you a temporary phone. Yesterday my handset got damaged and when i called one assist they said your plan doesn't include phone replacement
And in total they told me 25-30 days procedure to get it fixed, which was 15 days initially when i purchased the insurance....

I am suffering with you from the month of january... At last in the phone call am communicated that it is in the "commercial approval"... As the parts are not available and i will be getting back my money approved and my money back... Kindly please provide me the solution and please don't give auto response like it has ecelated to concern team... Kindly provide me the solution and say what i need to do for that commercial approved process......

Cancel and deactivate icici one assist policy
I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: 2608918

Make...

My relation ship id is 1411973
My last year plan was about to expire on 26.10.2017 but they renewed it by 05.10.2017 only i. E 20 days before
Amount of 1899rupee debited from my icici account
If asked about this to customer care their response is very worst and rude
Big fraud s
Just refund my money back

Customer care is very worst and unkind...

My relationship number is 1411973
One assist debited my icici bank account by 1899rupee without any info
It's a fraud company, response also very worst
Money looters
Your customer care executives also very careless and very rude.
Do you think money falls from sky.
How dare you debiting my hard earned money without any information to me
Just refund back my money to my bank account
My...

Relation ship number 1411973
One assist automatically renewed membership for 1899rupee without any information to me
Looks like there is no business to company so they are doing and earning by cheating the people
Response is highly worst, careless customer care executives
How dare you deducting my money without my information
Cheaters
Looks like they are running a fraudster company
Just...

Hi team,

I'm holding a hdfc credit card and i was charged for one assist membership.

I have raised a request for pan card in 1st week of july. I haven't received any update till now. I have made calls multiple times to customer care, still no use. It's almost 3 months. It takes only 15 days to get a pancard. You are not even providing a pancard.

There is no use of paying for this membership. Before...

I have checked my credit card statement recently they have debited the amount of rs.1299/-. But i have not requested for my such service.
So, requesting you to cancelled the one assist service from my account and refund my money at the earliest. And never send my such offers in the future.

Card no.-[protected]
Name - mita samanta das
Mob no - [protected]
Relationship no -2549438
Email...

Without my prior approval rs 1899 has been deducted from my account. Sr[protected]: dear customer, your request for renewal of oneassist plan has been completed.
I had never requested for it.
Therefore kindly cancel it and refund my hard earned money. Otherwise i will be bound to take the matter legally and lodge complain in consumer forum.
Pls look into this matter with urgency....

I have checked my credit card statement recently they have debited the amount of rs. 1, 899/- but i have not requested for any such services.

So, requesting you to cancel the oneassist service from my account and refund my money at the earliest.
And never send me such offers in the future.

Card no: xxxx8752
Name: srinivasan s
Mob: [protected]
Relationship no: 570887
Email: [protected]@yahoo.inbr...

Hi one assist team

My name mitesh bambhaniya. My registered mobile no is [protected].

I have purchased the mobile insurance policy from you.

After purchased, i realized your service is very bad. You making the fool.
You are hiding your main terms and condition from the client. You did not say me that your 15 days cooling period you did not say me that you require repairing services charge...

My one assist relationship no. Is 2863735. Card ending 3878. Without my permission you guys debited rs 1299 and activate those product. It equal to fraudulent. Kindly cancel one assist mfee and refund whatever you debited from my credit card. Oct 5 2017 it was debited. Hereafter it should be happened. Such a worst product dont make me fool.

Regards,
Gopidoss m...

Gopidoss m, oneassist! Relationship no. Is 2863735. Kindly cancel and refund rs 1299. I never agreed with this product without my knowledge it was happened. Card ending 3878. You guys are calling and offer credit card but you are not telling about this kind of product. When i called to cust care ehile applying for cc there is column for one assist when check that one assist automatically activated. But i dint fill any form i applied thru...

Hello there

I received sms from hdfc bank today that rs-1299/- deducted from my credit card to one assist membership fee. Hdfc customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
And who the hell are you to care about me.. I want my money back. Dont dare again to do this.
Id no-2754752br...

I received sms from icici bank that rs-1899/- deducted from my account to one assist plan on 6th october without my permission. I didn't got any mail or sms from one assist team. I didn't use this plan for one year, while taking the plan, they said the account is not auto renewal, but the account got auto renewed. Please deactivate the account and refund asap

Name: mukesh guduru
Mobile no: [protected]...

Hello,
I received a call about 2 days ago in which a person asked me to take benefit of one assist services;as i was busy then so accidentally i agreed with him. After some time i received a message about debit of inr 1899/- from my account for one assist services. I even donot know this company and i want to cancel my membership as well as refund of money. My one assist relationship number is 2865282....

Dear team,

I have received my new hdfc bank credit card last month. And yesterday i have received a message on my registered mobile number that the oneassist membership plan has been successfully activated on my account. But i haven't requested for any such services anywhere.

So i request you to cancel the oneassist service from my account and refund my money of rupees 1299 at the earliest.
And never...

Oneassist consumer solutions — auto deduction of charges rs.1299/-

1 review
Ra ravi kesarwani on oct 6, 2017
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Hello

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan. Without my permission.. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal...