OneAssist Consumer Solutions Complaints & Reviews

I received hdfc credit card on 12.10.2017. On the same day i received sms rs.1299/- debited from your credit card for one assist. While applying for credit card i did not opted for one assist scheme. Without my knowledge rs.1299/- have been debited from my credit card. I called to one assist customer to cancel the one assist plan and requested for refund but customer care executive keep on convincing me to stay in the plan and ended with...

I am a icici debit card holder. The one assist has auto debit to 2000.00 as on date. 16.10.17 from my debit card without my authorization. I have never applied for the same. This is company do activate the service which is not applied for. I don't require this service. So requesting to one assist. Please cancel the service & refu8 the amount on my debit card as early as possible.

Please do the needful and obliged...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card without my concern on date:26/09/2017. I am not interested about this service and don't want this membership any more. And i follow up fro cancellation of this services today but one assist team could not process my cancellation request. Membership and refund this debited amount of rs.1299/-

Customer care are not helping me.
br...

This is mv rajasekhar, actually i have sent a claime to oneassist, but the claime has been rejected on december 17th 2016, but still now i didn't recieive my unrepaire handset back. I have contacted to oneassist many times every time oneassist said that you definently get it with in 48 hours. But still now i didn't receive my handset. I think oneassist is playing games with me, oneassist think that i am a fool thats why oneassist is doing...

Hi one assist team,

I did not apply for one assist plan rs.1299/- and i do not know how it is activated without my permission. Also it is renewed for few years without my permission.

My registered mobile number: [protected]
My one assist relationship number: 204971

I do not want to be your member and i do not want your.
Please deactivate my plan and all of my money.

How...

One assist is a cheat organisation, do not buy insurance from oneassist they close the claim and say no insurance would be provided.
I have taken a mobile insurance from one assist and when claiming when the device got broken one assist closed my complaint stating that the documents are not uploaded despite providing them with all the details.

The claim details can be found at
2308592.

They are...

Hdfc credit card — cancellation of one assist membership

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6313 without my concern on date:13/19/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist...

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 6470 without my concern on date:08/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund debited amount of rs.1299/-

Oneassist relationship number : 2870859
Name :- shashi kiran g
Mobile...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card without my concern on date:09/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-
Customer care are not helping me.

Oneassist relationship number : 2883701
Name :- dharmendra singh
Mobile no. :- [protected]...

I'm raju dasgupta from kolkata, two years or may be three i got a call from hdfc credit card department for a insurance policy to protect my all credit and debit and others card and i got convinced and did a policy, after that very smartly one assist through my hdfc credit card with out my consent every year they just renewed oneassist policy, may be i don't want to continue, hence it's my earnest request that i want my money back and don't...

I got a call from oneassist this morning stating that i will be charged rs1399 for security purposes of my credit card. I was in office and could not speak and understand more with them. I am not interested in such services and i want to cancelthe oneassist yearly service for security, charging rs.1399 on behalf of my credit card as soon as possible....

I'm a hdfc bank credit card holder. The bank has auto debited rs.1299/- from my credit card number ending with 3571 on date: 08/10/2017. I'm not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 30825981
Name :- arani vijitha
Mobile no. :- [protected]
Credit card number ending :- 3571...

I received sms from hdfc bank that rs-1299/- deducted from my credit card to one assist plan on 11/10/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident...

Hi, relationship number : 2902913
On 12th october 2017 morning i took the insurance plan for my 2 mobile by paying 1999each and after the payment done the call was transferred for the verification over there they said me to submit some proof of mobile condition and invoice copy wherein i already inform them that the invoice is not at my name so they said to contact amazon and say them to change the name at invoice copy which i did...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card without my concern on date:09/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-
Customer care are not helping me.

Oneassist relationship number : 2883701
Name :- dharmendra singh
Mobile no. :- [protected]...

Dear sir / madam,

This is kanagarajan
One assist relationship # 2901922
Mobile # [protected]

My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account. I need my entire hard earned money back.br...

Registered mobile [protected]
Name bharat kumar

I gave my phone for repair initially and the faults were as given:-

1. Glass broken.
2. Rear camera was not working.

I got my phone after 40 days of waiting finally.

But when i received the phone it had cracks on the screen. I called on same day that screen has 2 cracks on it still. And display was going black.
br...

Hello there

I received sms from hdfc bank today that rs-1899/- deducted from my credit card to one assist plan. Without my permission. As last year also i requested you to cancel but you have said that the plan will be cancelled in one year but now it was again repeated and saying that auto renewed without my approval or even not intimated. This kind o[censored]nsolicited charging of my credit card and use of my card by the company...

Sir i didn't receive any responds. Please consider my complaint and stop the cheating of icici bank.

Deactivate one assist plan
Last year october-2016 i received call from icici bank and they just give information about one assist plan after that they automatic activated this plan and deducted rs-1079/- from my saving a/c. Without my permission.. I dont want this plan actually.
I have contacted their customer...

Relationship - 572820
Oneassist is auto renewing its services without taking customer's permission. There is no communication from there end after you opt for their services and you have to suffer from all the overcharges and renewal services. There solo business is limited to this type of cheating and fraud only.
To make situation worst, on checking with them and requesting to discontinue any service, they are forcing to suffer...