OneAssist Consumer Solutions Complaints & Reviews

I tried several times to cancel this plan and they are not allowing this. I'm sick and tired. All they do is redirect the call to one or other agents but nothing happens. 1928446 is my membership id. It is nearing to renew this year which i don't wish to continue. Already used it for last 2 yerai due to this pushy customer care people and im not able to close it once and for all. Please help...

I had given my iPhone x for repair in July 2018 to one assist.but one assist replaced my phone and gave me a new replaced iPhone but they didn't sent the replacement certificate or iPhone swapping certificate.
Now when I am trying to sell my iPhone, nobody is buying it because the IMEI number on the box and phone are not matching.
I have dozens of emails to the one assist customer care and also made hundreds of calls, but they...

I got a call from hdfcergo for credit card policy on around 25th january telling me the benefits and all and letting me know that about 2000rs would be debited from my credit card in 3 months emi, i approved them for the policy and bought it.

After 2-3 days i got another call from, telling me about same kind of policy, same amount to be debited in 3 months emi, i told the guy that i already have the same kind of policy from...

Hi,

Please cancel the one assist membership in my credit card. It has been 3years continuously they are taking my credit card amount of rs.2000 each for 3years..
Am totally unaware how i subscribed to this one, i keep on calling hdfc bank customer service many times, totally no response from them.
Kindly request you to cancel my one assist membership and repay my amount of rs.6000 to my card.

Please...

I received sms from hdfc bank that rs.1518 /- deducted from my credit card to one assist plan on 28/02/19. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money fast.
Date of incident...

Dear one assist,

I radha k joshi hold a current account with account no.[protected], with icici bank fort branch.
Oneassist for wallets protection plan has been activated in my account without my prior permission.
I did not apply /request for any kind of wallet proctection plan and rs1899/- has been deducted from my account for the same
. I alredy request for deactivation for the plan but there is no action...

I am a hdfc bank credit card holder. The bank has auto debited rs. 1399/- from my credit card number ending with 7548 without my concern on date:18/03/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
Till now i dint use the card from past 2 years onwards...

I received sms from icici bank that rs-1399/-deducted from my credit card to one assist plan on 25/01/2019. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. Deactivate my plan and refund the amount

Please deactivate and refund my money asap...

I had been subscribed to this membership without being given proper details over call - regd the amount deducted. I am not using this facility and wish to end the oneassist subscription immediately.

I tried to look for cancelling membership on their website. However, there is no facility to do so.

Please cancel my subscription and refund the balance amount.

Relationship no : 3437637...

Sir,
I was out of station as of my marriage, i know one assist have tried to call me up for uploading my cheque image, but i have landed to howrah on[protected] and uploaded the cheque image, one assist has returned my unrepaired handset without taking my view moreover my handset was having problem with power button but was working fine, to my surprise the handset which was delivered is not at all working, what is the use of such...

Hello there

I received sms from indusland bank that rs-1899/- is going to deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident :...

I hereby wish to confirm that i am opting out from oneassist and the same was communicated to you. However amount was auto deducted. I just don't want the subscription and please cancel my subscription for my axis. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. Axis bank customer id:[protected], oneassist relationship no. Is 3518649. I am...

I have received sms from icici bank that rs-1899/- deducted from account to one assist plan on 04/09/17 without my permission.. We are not at all interested in this services and this kind of charging to account without any consent/agreement.

I already called on [protected] and raise the complained, but i didn't receive any complainant number.

Please deactivate it immediately and refund money asap
br...

I received a message as detailed below on 01.03.2018- 1.40pm. I am not interested to renew my membership.
Hi Customer, your WalletAssist Plan will be renewed for another year. Membership fees of Rs 1399 will be charged on your ICICI Bank account as applicable - Team OneAssist.
So please I want no debit from my account.
Vipin perumbilavil
[protected]...

Hello there

I received sms from icici bank that rs-1899/- is going to deducted from my credit card to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident : 1 march...

Hi, i received a message that rs-1899/- has been debited from my account last year and renewal of this year on 4-2-2019 to one assist plan without my concern. I was surprised about this and i will to report this matter to bank so, i request you to kindly cancel the plan and refund the amount in my account.

Date of incident: 16.33hrs. 4-2-19and last year also...

Hello there

I Received SMSfrom ICICI BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. which is auto debited without availing of this option. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
date of incident : 31...

My oneassist plan is auto activated. I am not interested in this plan and want my money back that is charged from my icici debit card.
My plan is enhanced wa privilege single plan and i have been charged rs. 1899/- for it.

Kindly refund it soon as it was charged without any consent.

Relationship no. :6325512
Plan name: enhanced wa privilege single plan
Name:m nagaraju...

My relationship no : 256736

I got call from icici and they just activated this oneassist plan on my name without asking any document or sign or anything.

Back couple of years i called many times customer care and asked to cancel my any active plan with oneassist as i don't require that.

Once the customer care lady angrily informed me that the plan will be deactivated. I thought they cancelled...

Auto renewal of my hdfc credit card ending 1408 is going to happen on 14th march, 2019. I want to cancel the same.

Last year i requested to cancel the plan and deactivate account, but it has not happened.

I want you guys to stop the planned stealing of my credit money on 14th march, 2019.

Details:
Name - anmol jadhav
Card number - hdfc xx 1408
Registered mobile number -...