OneAssist Consumer Solutions Complaints & Reviews

Hi Team,

I Received SMS from HDFC BANK that RS-1399/- deducted from my credit card to ONE ASSIST PLAN without my consent. This is truly unethical and the plan should be deactivated at the earliest.
Hope a strict acation will be taken ASAP.

Date of incident : 31 March 2019
HDFC Credit Card No.xx5857
OneAssist Relationship Number : [protected]...

This is Mr.Nikhil S.Tidke, I am from Nashik.
2-3 days ago I got a call from oneassist assistant stating that he is calling me from ICICI bank regarding any insurance policy.I just heard and today on 4th of April they straight away took off Rs 1899/- from my ICICI Bank account.Isnt it unprofessional that without customer permission, how can you directly take off money from anybody's account...This is pathetic...I feel to file a case...

Dear team,

I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan on 29/09/17 & 29/09/18. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling to cancel the service and refund the money, but they are not cancelling the servicing.

Please deactivate...

I have applied for wallet assist renewal cancelation in[protected], held a call with one assistant customer care, they told me your we have processed the cancelation request but 899 rupees will debited from your credit card and the amount well be deposited 20 days after. But today i got mail from one assistant as per the renewal notification in that mail they mentioned amount 1899 rupees.
I dont have any trust about one assistant...

By mistake that plan was added to my a/c last year and charged for membership but i have not provided any a/c and card no's to them. This year also they charged for membership balance. I dont want to continue with this plan. Renovation is not necessary. Kindly do the needful.

Please deactivate and refund my money asap
Date of incident : 03/04/2019
Icici bank a/c. Xx2150...

I received an sms telling 1399 got deducted from my account without my prior confirmation, after going through a lot of websites, i get to know its for my one assist plan. I would like to deactivate the one assist plan because they are deducting anually without any prior permission and i never agreed to this. Pls do refund the money back. I sincerely hope my complaint would be taken into consideration and the needful would be done
br...

I have claimed for a change of my display but its been 2 months i have claimed my request but still haven't got any responce after several attempts of contacting them. My insurance period will be over this month so please resolve this matter orelse i need to take legal steps. Now they are telling me to do it myself from the service center and when i have updated their app i cant chat with the support cause it says technical problem and its...

I was charged of rs 1899 for one assist programme. But i have not authorised for this programme. Please cancel the policy and refund the deducted amount which was debited from my credit card. I am here attaching my credit card statement.

Please reverse the amount as early as possible.

Thanks and regards,
Md sabur hossani
[protected]...

Hello there,
I got my axis bank account statement, that rs-1899/- deducted from my bank account to one assist plan. Without my permission.. I also got a mail from one assist team. I dont even know the company and this kind o[censored]nsolicited charging on my account, and use of my account by the company is really a criminal act and the co.

Please deactivate my membership and refund my money asap
Date of incident :...

Sir/madam,
I received a message from oneassist that rs 1399 has been deducted from from my hdfc credit card and the same has come in last month credit card statement. This has happened without informing me. The details of the membership is provided below. I am not interested in continuing with oneassist. Kindly arrange for refund of membership fees at the earliest.

Plan name: enhanced wa power single plan
Relationship...

Service request no : 4043604

I had raised a request on 8th march, and the documents i sent got verified on 12th march, after their consistent request for mailing more and more details and pictures of the issue. After the device was picked up on 15th and repair estimate of rupees 34, 665 was made, they said the claim covered the costs and the repairs would be made within a week. After that it took them 2 weeks to "access the...

On availing new credit card from hdfc bank previous year i got automatically enrolled to one assist plan without my consent and automatically membership fee got debited from my credit card. So, i contacted both hdfc bank they told me contact one assist in this regard. After contacting one assist they kept on persuading me to keep the plan and started enumerating its benefits. I told them i strictly do not at all want to continue it after...

Hi
I received a call about this product and was told i would be sent an email. I did not authorize money to be deducted and they still went ahead and charged me without any intimation nor have i received any email

I have tried to call your number but it seems unreachable.

I need my money back.

I have an account with icici bank with account number ending in xxxxxx4005...

I am srikanth reddy had taken wallet protection plan on[protected]. We received a mail from one assist regarding that the plan will be renewed on[protected] automatically. When i called customer care of one assist for requesting discontinuation of plan after expiry i. E.[protected], they are telling that "we can not cancel the plan and plan will be automatically renewed and i[censored] want to discontinue then u call cancel the plan after renewal...

Respected sir / madam,
I have got a message on 1 april, 2019 deducing money for one assist plan in my hdfc account statment. It's an harassment to me as it is done without my permission. Deactivate my one assist plan, for hdfc credit card ending 5580, i did not subscribe it. And i don't want to pay for it... Kindly deactivate and refund.
Regards
Diganta bora,
[protected]...

Hello there

I Received SMS from HDFC Bank Credit Card that RS-2609/- deducted from my credit card to ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate my membership and refund my money ASAP
date of incident...

I have recieved an sms that payment of rupees 1399 has been made to One Assist Consumer Sol. By my Kotak bank credit card. I have not made any such payment . This is a fraud transaction . How can you make a transaction from my credit card without my consent. I need my money credited back to my account immidiately. How the hell can bank share my credit card details....

Dear sirs
i am astha shukla your proposed customer .u have alloted me relationship no.6614034. i am existing customer of indusind credit card .i dont want to be associate/particicipate in one assist .the amt rs 1899+deducted from my cr card for planpower individual . it requested to terminate the pan & refund my deducted amt immidietely as i am in free looking period...asap

Astha shukla...

Yesterday i got message from one assist, that we're welcoming you to our family, without my prior conscious how's it possible. The debited transaction was of 1800 rupees and i want my refund. I've lost my faith over icici bank's policiies. They just want to trick their consumers into some kind of fraudulent. I've i am not the only one having issue with one assist, if it's happening with majority of the consumers then they should look after...

I received sms from hdfc bank that rs-1899/- deducted from my credit card to one assist plan on 26/03/19. This happening since 3 years without my permission and knowledge.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card.

Please deactivate and refund my money asap.
Date of incident :26/03/2019.
My name perla. Srinivasarao from...