Oxigen Services India Complaints & Reviews

Dear Oxigen user,
I am also a oxigen user, now the oxigen terminal using is a big loss because every day they will reduce our margins, now we will not react then the will again less the margins and we have no profit,
Think about the different the oxigen and distributors
Operator Oxigen Distributor
Vodafone 2.20% to 2.5% 4% (special recharge more)
Idea 2.7% to 2.75 4% (special pack more)
BSNL 2.5% 3% to 4%
Reliance 2.5% 4%
Tata 2.7% to 3.5% 4%
Docomo 2.5% 4%
MTS 3.5% 4%
Aircel 3.25% 4%
Airtel 4% 4%(special pack more)

Only one benefit some time all coupons available with single payment
Think about the expenses. Paper cost, Internet Cost, Electricity Cost, and calling customer care and cash transfer expenses. So in my opinions we need minimum 3.25% to 3% margin to maintaining the business. So kindly attention all oxigen users and send your mail to oxigen officers to give more margin otherwise we will stop the business because the expenses is high and the margin is very low. So all oxigen users please send your own mail to oxigen customer care and other officers.
Oxigen E mail Address below
[protected]@myoxigen.com; keralaoxigen.[protected]@gmail.com; provisioning.[protected]@myoxigen.com;
dinesh.[protected]@myoxigen.com; shubhendu.[protected]@myoxigen.com; vinod.[protected]@myoxigen.com;
Balraj.[protected]@myoxigen.com; soumen.[protected]@myoxigen.com; manish.[protected]@myoxigen.com;
Sajive.[protected]@myoxigen.com; ram.[protected]@myoxigen.com; shiven.[protected]@myoxigen.com;
[protected]@myoxigen.com; [protected]@myoxigen.com; sabbani.[protected]@myoxigen.com; sunil.[protected]@myoxigen.com;

My user code is 33171008 My web vending code is inactive.Please check my probelm.
KK Communication

2 days reliance recharge is not working - no coustmer care phone number

Respected Sir
My Id is 11703175, that not work due to site not open.

oximall.com site is not open

hello sir i recharge my mo. from sbi mobile banking.

29-Oct-09 (29-Oct-2009) TO TRANSFER
MB[protected] [protected]-->OXIGEN 291009 550.00

29-Oct-09 (29-Oct-2009) TO TRANSFER
MB[protected] [protected]-->OXIGEN 291009

WE DO IT TO MOBILE NOS. [protected](BSNL) AND [protected](BSNL) AT THE SAME TIME.I RECEIVE ONLY ONE RECHARGE VALUE ON [protected].PLS TELL ME FOR ANOTHER ONE I DIN RECEIVE IT.
AMIT AGRAWAL
SBI ACCOUNT [protected]

BRANCH CODE 11217

emil id [protected]@yahoo.in MO. NO. [protected]

DT.[protected]


PLS SEND MY MONEY.
PLS GIVE ME JUSTICE.

Dear Sir,

I am an Oxigen counter for recharge thru web.
Oxigen has REDUCED margin by 0.25% and has not informed the retail trade.
There have been grave issues with the customer care which doesn't respond atall.

I suggest if your are a retailer not to go for Oxigen franchise as there are more players in the market available.

I booked ticket from Oxirail.com in Morning 8:05:42am amounr of Rs 2715 Rs. but that ticket shows in Pending Ticket, Ticket not booked till evening 6:15Pm. I call to Customer Care of Oxirail 10 times bus they say wait some time. This is too much time my amount also not refund nor booked ticket.

I want to be Complaint against Oxigen Tatkal Quota I have faced a big problem of Tatkal Quota
Because in every time i have called customer the book tatkal quota but on this time the Site will be out service and the compay told that it is solved by very short time after that time the tatkal Quota will be Out of Quota definetly Oxirail doing a Black Marketing against Tatkal Quota Please Check this Problem

yours oximall website not working

MY USER CODE IS SAW INACTIVETAED I DON NO WHY HIS SAW PLEASE ACTIIVE MY USER CODE PLEASE DO SOMETHING

hi
my e-wallet id is 99171323XXXX. today morning(1st september 2009) i used oxicash.in mobile recharge(flexi recharge) to topup my mobile 9676752XXX(Airtel) with 49(SMS offer) it gave an error 101 and i didnt get any topup for my mobile.But amount is deducted from my e-wallet. so please see this issue and give back my money or do 49 topup for my mobile.

To
Indian Consumer Complaints Forum

Applicant: Sudarshan Ramrao Wankhede, Thane 400604

Sir/Madam
On May 27, 2009 I booked the tickets for 2 persons (journey from Pune to Chennai on 25th June09 by Indigo airlines, and Chennai to Pune on date 27 June09 by Kingfisher airlines) through oxitravel.in i.e. from above company's website. The passengers name was Dr.Shankar Wavre and Mr.Shankar Shelke. But due to some business work my brother in law Mr Shankar Wavre asked to me cancel only his ticket from pune to chennai PNR C2ENDV, travel ID 13385 and Chennai to Pune ticket number[protected], PNR 1G-VZ747, travel ID 13394 for that I talked with Indigo Airlines and Kingfisher airlines on June 22, 2009 respective airlines cancelled the ticket of only Shankar Wavre and Indigo airlines issued me cancellation PNR "V2RUAP" and kingfisher airlines cancellation ref was "oeaezu" .On same day 22 June2009, I informed about the cancellation of Shankar Wavre's journey to the Oxicash/Oxitravel's concerned member Miss Pooja and Miss. Jyoti Kataria on their email id "[protected]@myoxigen.com, jyoti.[protected]@bcubeit.com "and same as well on phone also. Kingfisher airlines and indigo airlines applied cancellation charges of Rs 250/- and Rs 750/- respectively for Shankar Wavre’s ticket which was same I agreed on oxitravel’s fare rules conditions available while doing the booking. But Miss Jyoti Kataria and Pooja from oxicash told me they will charge Rs850 and Rs 350/- charges while doing the refund to me for which I was not agreed. I told them Rs 750 and Rs 250 were shown as cancellation charges in fare rules while confirming the booking and no other charges were highlighted or mentioned. But till date neither Jyoti kataria, Pooja nor any one from oxicash refunded my Rs 200 which they charged more while doing refund to me. The fare which I paid for booking the Shankar Wavre’s ticket was Rs 5034/- and refund should be Rs 4034 but oxicash refunded me Rs 3834/- which is Rs 200/- less than which I should get. I follow up with Oxicash’s team on email on call from more than month but they are not doing refund Rs 200 to me.
Sir/Madam
The back journey of Mr Shankar Shelke from Chennai to Pune by kingfisher airlines (Ticket number[protected]was on June 27, 2009.But oxicash /oxitravel cancelled the ticket of Shankar Shelke’s of Kingfisher airlines IT 3624 (Dep time 3:30 p.m)without confirmation from my side. During the enquiry Kingfisher airlines told us that travel agent took the refund for ticket of Shankar Shelke so ticket is automatically cancelled. As flight was also delayed upto 5:45 p.m. immediately I talked with Miss Pooja and Jyoti Kataria from oxicash asked to arrange the ticket for Shankar Shelke of same flight for same day without any extra charges from my side. I told oxicash that Shankar Shelke’ was ready to purchase the fresh ticket from counter, as ticket fare was more than prev. booking value so oxicash was neither ready to give us the confirmation to refund the fare difference between fresh ticket value and prev .booking value nor they arranged the ticket of same flight for Shankar Shelke to catch the same flight which was possible for them from 2:00 pm to 5:30 p.m. So my relative missed the flight due to careless work and non cooperation of Oxicash/Oxitravel team even they dare to say me that what I will do if they did not refund my money or not arranging the fresh ticket for Shankar Shelke. But when I said I will register complaint in consumer forum against your company for compensation against harassment and our business loss, they finally arranged the Indigo airlines ticket for same date but for dep time 9:00 pm journey. Only due to Oxicash’s careless work my relative loss his business reputation which matter for us. Even I was harassed by the Oxicash team for not responding to my complaint on phone and email for compensation. Oxicash is denied to pay me Rs 30000/- compensation for inconvenience and business loss of my relative though ticket purchase was possible for both party. Oxicash is saying they already beared ticket of Shankar Wavre more than prev. purchse price. But if oxicash bear the higher rate of ticket then they are wholly responsible for this and inconvenience, our business loss. Even they are not responding to my calls and emails for refunding Rs 200 and said compensation which I already informed me to Mr.Somen from oxicash.
Sir/Madam,
I am forwarding my complaint on your website for getting me proper justice to my case.
I am expecting your cooperation to get me proper compensation
Regards
Sudarshan Wankhede

oxigen me koi bhi complant /e mail jawab nahi miltahai.customer care se hamesa galat
jankari diya jatahai.oxirail se tatkal ticket booking nahi hopatahai.oxigen ke
[protected]@myoxigen.com cansalt department haileval ke hai wahise bhi koi
jawab nahi milta hai

Hi My self gaurav gupta.every time not book any tickets in tatkal qouta from oxigen-oxirail.
& when i called to customer care thn every time they give me one answer tht this problm will b shortout very soon. but not any response from OXIGEN.
now i am sure that OXIGEN is doing BLACK MARKETING in tatkal qouta bcoz if this is not right than why we are facing this problem every time???

so EVERY ONE its my suggestion that please dont take the RETAIL OUTLET from OXIGEN if you wont take any tension ..its my personal experience...