Oxigen Services India Complaints & Reviews

Dear sir,

I recharged my DTH Airtel via ICICI Mobile Banking through Oxygen recharge (Airtel DTH # . [protected]). But I confirmed from Airtel DTH customer care that my recharge was not taken place. But ICICI Bank detected money from my account. Pls verify and intimate me

Hi Everyone,

I got Carried away and Signed Up for Oxicash E-Wallet by Oxigen Services India Pvt. Ltd.
I though that having a cash card service is faster and better and of course technically more secure. But I have been mistaken by this harrowing experience. I signed up for Oxicash E-wallet to pay off my Electricity Bills at http://www.mahadiscom.in but to my utter surprise after successfully topping up the E-Wallet with INR 2110/- in multiple transactions, when I went ahead to the MAHADISCOM website for using the service, the transaction failed. I thought that this might be some glitch. I checked my balance on the e-wallet and found that the amount had not been deducted. I re-tried the process. Again I got the same Issue. Moments later I received an SMS on the registered mobile no used by the service that I cannot use this service on MAHADISCOM.

I checked through all the FAQs and they said that the service won't refund money in any case to the bank/customer.

So I went ahead in trying the E-Wallet on IRCTC website and had the same punch in the belly.

Now I am struck with my money in this worthless service that OXIGEN is providing.


Deeply hurt about being cheated, I am thinking of filing a formal consumer complaint at the consumer forum.

Any advise on this is welcome. Thank a lot in advance.

regards,

Mrugesh Mohapatra
Ph No.: +91 [protected]
Email: mrugesh.[protected]@yahoo.com

I HAVE MAILED TO OXIGEN CUSTOMERCARE SEVERAL TIME FOR KIOSK BANKING. BUT THERE IS NO ACTION. I THINK THEY CAN'T MANAGE IT PROPERLY.

I have recharged the sundirect recharge for Rs. 100 through the Oxicash on[protected], but the amount was taken from the account and the recharge was unsuccessful.
I have received the receipt as below:

Transaction ID : 3054859
Package : ETOP*SUNTV
Service No: [protected]
Amount : 100
Response : Unknown Error

Dear sir,
This is with reference to Mr.Sunil singh, of madkatti village regarding your best concern banking system and further support to operate the system at madkatti, sir Mr.Sunil has Invested about 60,000 IRS , 8 months back with reference to your kind advise, now we feel very sorry to bring to your kind notice that till date neighter the certificate is given to me nor the training is arranged at madkatti for mr.sunil singh, for operating the banking system.and even the require docs and not supplied to him for advertisement etc.....

At this moment we feel sorry, to inform you that please do the needful advise to your office to co-ordinate and set right the above said with out dealy, other wise please advise Mr.sunil singh accordingly.

Wating for your prompt reply. your e-mail id we have taken from mr.Santosh your representatitive at Bidar

Thanking you.

Warmest Regadrs.
for, Sunil singh
Chandan Singh.

I have recharged through SBI OXIPAY Netbanking on 15/10/2012 for Reliance GSM Topup Recharge on mobile number [protected] for INR 55/- Recharge is Not Successful. But amount has been taken from my account A/C [protected]
Sbi Refrence Number is 2106474IGD4540849 TRANSFER TO [protected] OXIGEN SERVICES (INDIA
Please Refund my account in my bank account ..... Rs 55/-- to my a/c [protected]

=====================================================================
i already make a call to SBI customer care they r not taking any step or complain regarding this
when i have make a call to Reliance customer care they they says that " Contact ur Bank "
i have complain my problem in oxycash customer care But they give me only a complain number.... nothing solution

ANY RECHARGE AFTER ERROR MASSAGE SHOW DO NOT ANY RECHARGE SUCCESSFULLY ,DO NOT ANY HELP AND SUPPORT OXIMALL TEAM

do not any solution oximall team
Ro no:-[protected] , call log no : [protected] , call log date:[protected]

Name: Nilesh M. Dubey
Sai Computers Warora

[protected]
[protected]

Dear Sir,

My Account details are as follows:
TATA Subscriber ID: [protected]

Yesterday night, i recharged my account by Oxicash portal; amount of Rs. 350 was deducted from my HDFC bank account however my TATA account was not recharged. Transaction details mentioned that operator [TATA] service is unavailable.
When i checked further, I found that the ID i mentioned while recharging was invalid.
Instead of [protected] I typed [protected] [which is invalid]

In that case, Oxicash should have refunded my money as there is no such account in TATA sky
I am attaching the screenshot of online recharge
Could you pls. forward this complaint to Oxicash team.

Awaiting your response

Regards,
B H Bhatt
[protected]

I WOULD DEPOSIT MONEY[protected] 10AM AT OXIGEN PNB ACCOUNT AND REQUEST TO TB TRANSFER BUT THEY ARE NOT TRANSFER
FUND IN MY ACCOUNT AT THIS TIME I COMPLAINT TO THEIR HELP LINE BUT NO RESPONCE AT THIS TIME.[protected].15 PM)

dear sir/madam,

my mer id is 15005037 rama business my user password is forget so please reset my user password my mobile number-[protected],[protected]

oxigen is a very bad company because oxigen not provide a complaint solution i am a merchant in oxigen my merchant id is [protected] so many time i rase a complaint in recharges problem but till date i have not received a proper solutions

This is Second time i am logging a complaint against Oximall Services. again a Recharge done by Mahajan Telecom Urban Estate Phase - 1 Jalandhar for amount of 500/- and again the amount is not credited to Tata Sky Accunt Id: [protected]


this is really frustating service from Oximall and I am just frustated with both

I have got a recharge done for tata sky of rs 510/- at Mahajan Telecom, UE Phase - I Jalandhar. He is oximall dealer with dealer code: [protected]..tiill now the payment is not received at my Tata Sky Subsriber ID..[protected]

Dealer also logged a complaint at Oximall with complaint no: 647854.. but no response from O2.

called oximall helpline[protected]... there is no response, IVR keeps on saying call will...

I have recharged my vodafone(bihar) mobile no-[protected] with rs-111 by oxigen machine using counter on 12/07/12
there is no slip generated for customer copy or shopkeeper copy only one slip found for money deduction,after allegation on shopkeeper he talk to oxi customer care & executive confirmed recharge successful on that no.& When we said not getting the balance he provided us complaint no-[protected]
After confirmation from oxi cash customer care executive for refund & i re4quest to retailer for rechage the particular amt. he is denying for that & harassing us.he is arrogant in that case.his Ro code is[protected] & address is-shop-38 ,suncity arcade,suncity sec-54,gurgaon
plz help us what we should do.

Dear Sir,

Your kind intervene is requested on the matter below mention.


However the Registered complaint:[protected] on 09/07/2012 is also in process but nothing happened as yet.



On Mon, Jul 9, 2012 at 8:09 PM, Himanshu Sharma <himanshu.[protected]@bcubeit.com> wrote:
Dear Sir,
The below issue is in under process, AS once we get the status we will revert you


Regards,
Himanshu Sharma
Senior Team Lead
Customer Resolution - Oxigen

Oxigen Services India Private Limited
264, Udyog Vihar, Phase 1, Gurgaon, Haryana - 122016

E: [protected]@myoxigen.com
W: www.myoxigen.com


On 7/9/2012 11:06 AM, RAJESH KUMAR Mishra wrote:


On Sun, Jul 8, 2012 at 9:12 AM, Himanshu Sharma <himanshu.[protected]@bcubeit.com> wrote:
Dear Sir,
We have forwarded your request to our concern team, As once we get the status we will revert you.

Regards,
Himanshu Sharma
Senior Team Lead
Customer Resolution - Oxigen

Oxigen Services India Private Limited
264, Udyog Vihar, Phase 1, Gurgaon, Haryana - 122016

E: [protected]@myoxigen.com
W: www.myoxigen.com


On 7/7/2012 5:52 PM, RAJESH KUMAR Mishra wrote:

dear sir
User code [protected] I am not able to logg in kindly do the needful thanks
rajesh kr mishra
[protected]

Details of transaction for Amount deducted but benefit not creadited

MDN: [protected]
Amount- Rs.99
Date 03/07/2012
Time: 10:50pm
OxiTransID-[protected]
Tid=[protected]

I made a online transaction using http://www.oxicash.in/Recharge/MobileFlexiRecharge.aspx easy top-up on[protected] with my ICICI Credit card.

They charged Rs. 220 for BSNL mobile topup

But at the end after taking my money it said transaction failed due to "invalid amount"

If It is an invalid amount then why they want to take my valid amount???

Since then I am calling the customer care 91- 124 – 6773300
126699 (from Tata lines)
[protected] (from all operator’s lines)

but it is of no use.

I am loosing my money by making the calls to them.

They told it will be automatically remit back with in three days but still the problem is not solved.

my transaction id is :[protected]

I DON'T KNOW WT TO DO.

pls help and stop this fraud company to operate such services.

Thanking you

Regards

Nagesh M

Hi,
This is to inform you that my user id[protected] is not working. I am not able to start web threw this id. One of your company's executive Mr deepak is not picking up the phone even..I am not getting any response from your company though my sale is quiet good. Would urge you to pls look into this matter as I am facing this issue from the last 3 months. If it would be the response its better we will stop working with you in future.
kindly see this matter on an urgent basis because if this type of activity done by a reputed company then what about we expect from others.
wating for your reply,

Thanking you,
your's
Anand Singhal
[protected]

I am a customer of oxigen company's oximall product. Oximall is an recharge website. Some days ago they transfer their website to new domain o2.oximall.com.
My ro code is 12043729

I tried to contact to customer care but there is no response. Plz solve my problem as soon as


Nivesh kumar
[protected]
[protected]...

I did a prepaid mobile top up on [protected] of Rs111 at www.oxicash.in on 11-june-2012 through net banking. The amount was debited from my bank account and transferred to [protected] billdesk transaction a, but the recharge was not successful. Even after complaining to the customer care at oxicash.In the money has not been refunded.
Complaint no[protected]. Kindly help in this matter.