Peachmode Complaints & Reviews

I placed an order with order no.[protected] on April 2nd for value of rs 1180. The product was on sale. On the same day, I received a call seeking confirmation for the order and stated that no returns are accepted except incase of defective products and wrong products delivered as the product was on clearance sale..
On April 8th, received a defective product with multiple issues. The issue was reported in a mail to [protected]@peachmode.com the same day with pictures of the defects asked for.
Instead of being apologetic for not ensuring the100%quality assurance made, they gave me a suggestion to get the stain cleaned from the market at a payment of max rs 100 from them. Also, there was a very obvious and improper joining of clothes at the front of the outfit due to shortage of material and hence unwearable. I waited for the product for a week and ended up with a defective product. I asked them to arrange return pickupof the product as it is unusable. With lot of persuasion and mails, they agreed to pick up the product and give me a store refund which I can redeem. For the negligence on quality adherence by peachmode, it is highly unfair, unjust and unethical on the part of the said company to not initiate a cash refund and do a store credit(after product pickup). This is an extremely unfair practice on their part to not refund the due amount and force their merchandise on their customer. Ironically, they claim to have an "EASY RETURN POLICY". This is a highly unprofessional enterprise following wrong and unfair practices and should not be allowed to exist, and cheat more and more innocent people of their hard earned money.
I have all the mails exchanged in this connection which can be submitted wherever sought.
It is my humble submission to go through the details above and earn me a fair judgement in this regard.
Thank you.

Hi,

I had ordered 2 items from peachmode on 25th March, 2019. I had paid the amount of 1385 for the same a pre payment. It has been a long time(too long time) and I have not received my order yet. I raise a concern in the peachmode customer care site. But did not get any satisfactory reply. Can you please refund the money if you won't deliver the product to my address. I even don't have any probable delivery date information with me. So please either provide a date n time me when you are going to deliver my order or please refund my money back.

Details are:
Order no.[protected] with peachmode.com is shipped via FedEx tracking number is[protected]
Attached is the current status of the parcel which was updated on 26th March last.

I had placed order for the product on 3march my order no is[protected] after receiving the order i was not satisfied with the quality and i placed the return order then they said that it was under sales category, so we can't change it. I spoke to one of the executive pooja she said we can't do anything for that and when i told her to change because of size issues, she said we cannot do that because you are changing your statement. I want my money back.

I had ordered 6 sarees from peachmode but received only two sarees which were not a part of my order at all. I raised a complaint in this and even after 15 days they said we are checking with the concerned department. Now they are saying they have sent the correct products.

I have the items and the parcel cover on which invoice of my six sarees which is very small that can fit only two sarees. That’s more than enough to prove that it’s purely human error while packing but they are denying it.

This complaint is against peachmode... I ordered a dress material on 24th march 2019 and when received it was of low quality... I requested to return it same day i received it.. Its given i bought it in sale which i am not aware of and was no where written also at the time of purchase. Please help me in returning their product and i kindly request peachmode to return the amount of 1000 rs in my bank account and i do not want it to be deposited in peachmode store credit... Kindly do me the justice and kindly help to get back my money of rs 1000 paid to peachmode.com

Dear sir,
I had ordered online a trendy green colored party wear embroidered cotton dress material. This material has very cheap quality as compared to that shown in the image. I informed about this to the company holder also but they said that they can't return it my order no. Is[protected]. At email id [protected]@gmail.com. Please help me and return my order to that fake company

Sir, the product which I ordered last week, has come to me today in the afternoon.i bought 3 sarees at the same time.i have ordered many products but the saree i bought today was tone .I was very sad about it. So I kindly request you to refund the product so that I can order another one

Hi. I have purchased a suit from peachmode.in and upon delivery i have seen that the quality is very low, nothing to do with the price paid for. It is sub category product with various issues. And the very next day, i am trying to return it but is being rebuked by the company saying that it is same as the picture.

I have written emails and called them but to no avail.

I ordered 3 items on 17th jan, my order no. Is #[protected], firstly I did not received my product in 15days then I called customer carE for refund they are not giving me my money back. Everytime I call them they say it is in process you will get it in 3-4 working days. I want an action to be taken against them.

Order no[protected]
मैंने एक सूट खरीदा था जो फोटो में बहुत ही सुन्दर था। पर जब आया तो क्वालिटी बहुत ही घटिया थी। पहले तो वापस ही नहीं ले रहे थे पर किसी तरह बार बार complain करने पर वापस तो ले लिया। परन्तु 1895 रुपये में से 100 काटकर 1795 रुपये peachmode के वॉलेट में दिए हैं और उनका कहना है कि उन पैसो से कुछ खरीदना पड़ेगा।ये लोग online फ्रोड कर रहें हैं मुझे घटिया क्वालिटी और महगीं चीज खरीदने पर मजबूर किया जा रहा है। कृपया मेरे पैसे वापस दिलाए जाऐं। peachmode से कुछ नहीं खरीदना मुझे

Order no[protected] maine jo product kharida tha. Uska photo to bahut sunder tha pr reality mai bahut bura. Baar baar mail krne pr kisi tarah unhone dress wapas le li parantu ab pese wapas nahi de rahe unka kehna hai k pese peachmode k wallet mai aauege or wahi se kuchh khardna padega. Parantu jab inke product hi sahi nahi hain to mujhe kyun galat or bina mere pasand ki cheej lene k liye majboor kiya ja raha hai. Please aap mere pese inse wapas dila do. Mujhe inse kuchh nahi kharidna

I had ordered a salwar material, refreshing green colored partywear embroidered modal dress material from peachmode and was totally unsatisfied with the product as the quality was so bad when i called customer care, they are denying to take the return request. How would i retain the product with me which is of bad quality? They are cheating the customer. Worst ever experience shopping with peachmode. Very bad. It is cheap that you guys make a profit by cheating the customers.

I am so dissatisfied with the product. This is not the first time i have ordered saree from peacemode, before also i wasn't satisfied with the quality but this time l was shocked to see that instead of peace colour saree which l have ordered they have delivered me orange color and material looks different from the sample show in the site. Peach and orange are totally different colours how can one make such a huge mistake..

Order no[protected]
ये ड्रेस मुझे 1825 रूपये की मिलि। परन्तु इस कपड़े की क्वालिटि बहुत ही खराब है। जब मैंने वापस करने के लिए mail. किया तो जवाब आया की सेल वाले product वापस नहीं होते तो मैंने दुबारा mail करके बताया की आपने लिखा था कि कपड़ा फाईन क्वालिटि का है परन्तु यह बहुत ही खराब है। फोटो से बिलकुल ही अलग है । साथ ही इनर का कपड़ा कम है। 4 मीटर लिखा है परन्तु 16 सेन्टीमीटर कम है।
दुपट्टा २मीटर लिखा है पर 6 सें मीटर कम है। और जो फोटो साईट पर है उससे बहुत अलग है। तो कृपया इसे वापस ले।
ड्रेस मिलने के बाद से मैंने कई. बार email किया है और फोन भी। परन्तु ये लोग अपना product वापस लेने को तैयार नही है। यह ड्रेस बिलुकल भी पहनने लायक नही है । कृपया इसे वापस लें

I order the product from peachmode but I get the delivery on 13 Feb. But product is not good and is cheaper that's why I have to return the product and the contact no of peachmode is also wrong then how I am return the product (order no :[protected], price:1030) pls refund the product

I order a saree of rs.1792 from peachmode order no.[protected] but the item i recieved is totally diffrent amd damahe also. I want to return it. But peachmode deny to return it n said that was the same. What rubbish return policy peachmode has. There is no any provision to return the sale items. Sale k naam par kuch bhi de denge fr kahende k no return in sale. Is 1792rs. Doesnt matter. Atleast credit this amount to my wallet.

Have ordered combo pack of three sarees
Order no.[protected] for inr 999.00 but i have received only one sarees but payment done in full on 21 jan19. It has been more than 20 days but no solution for this. I have sent image of product of i have received. Even after many reminders and conversation to customer care no response. My ticket has been closed without any solution. Kindly do needful.
Regards
Seema

Order no.[protected]
I have ordered a suit from peachmode.com worth rs. 895 and today i received my order in the evening. When i opened the packet i was shocked to see that the quality of the fabric was worst as compare to the picture shown on website and secondly the buttons shown in the picture are missing. I rang peachmode customer care twice to arrange a return of this product and to raise a refund, unfortunately they coldly said they can't do the return. Which is disgusting. I urge peachmode to do the return asap and please give my money back. I am sorry but i will never ever buy stuff from peachmode again and will never suggest this website to anyone.

This saree's is bad plz give me my money. I don't like this saree's. Jaisa pic me dikhaya tha waisi sarees bilkul nhi h ye. Plz ise immediately return kre. Plz don't buy this item. This saree's is very simple. So i want to return this item imediatelly
This saree's was not shown as a picture it is a very different. I don't like this saree's total sarees are bad

Dear sir/madam,
I have ordered material salwars combo pack of 3 worth rs.1099. But the material was very bad than the actual product you showed in your profile. Quality of the cloth is very very poor and its really an irritable for me. I really had a bad impression on your peachmode. Actually i want to gift this product to my sister. Now how can i gift her such this type of bad product even me also dont want to wear it. This is not at all fair. Please do accept the return as soon as possible.