Quikr Complaints & Reviews

I am a victim of big fraudster - mr arun verma (Not his real name) who has duped me of more than 45000 rupees. I would like to bring to your notice and try and inform you that there has been a forgery incident on quikr. A person named arun kumar verma and his brother (Probably fake) mukesh verma were acting as a indian customs and excise employees and selling laptops and mobiles at a very lucrative and cheap price. They are very big frauds.

They used to attract customers and ask them to transfer half the money and then transfer the other hal[censored]pon receipt of product. Certainly they turned out to be big frauds. I lost my hard earned money. I was wondering how many like me might have lost their hard earned money like me. I decided to track this person down by hook or crook. Tracked his phone number and it turned out to be of vodafone up east. The person said that he was of rohini area, delhi.

The account number he gave was of bank of india and we got few details from his account number like his image and main branch:
Account number: [protected]
Branch: nehru palace, paras cinema building, new delhi, delhi
Address: rz-15/5, 3rd floor, tuglakabad, new delhi [this address provided to bank is fake]
Pan number: awfpv3098r [this pan number provided is fake] -
Mobile:[protected] {this mobile number provided to bank is switched off most off times]

We have the physical and cyber crime fir for the same:
D4405dt dated[protected] at mandir marg police station, new delhi
C2017/830 -> police station south campus, south dist district.

*but there is no response on both the fir's till now

This person is currently looting many other people with other bank account in bank of baroda and other fraud bank accounts as well. Details of the same are as below:
Bank of baroda
Dinesh kumar diwar
[protected]
Code: barbosirath
Current mobile number - [protected]
Mobile: [protected]/[protected] and many more. He has used more than 10 mobile numbers in past 5 months for commiting this crime

I also have his photo and all the proofs with me. Note *if someone is a victim of him or want to get any further more information about him please reach out to me on my cell number - [removed]

Looking forward for positive response as you people are the only hope for us.

Thanks & regards,
[removed]

I ordered one shoe rack from quicker and chose the doorstep delivery option. I made the full payment online on 28th august and i have not got delivery even till today. I have been coordinating like crazy with the doorstep team for delivery but they are the most irresponsible teams i ever interacted. I fail to understand how is this company surviving in today's time with such a pathetic service. Below are the facts:

1. I ordered a product on 28th aug and made full payment inclusing 569 as shipping charges
2. I have been coordinating for delivery since 28th aug. Only delivery slots offered are 10 to 12, 12 to 2 and 2 to 4pm. Please explain how is this possible for any working person to take delivery in these time slots?
3. I took delivery option for 31st aug'17, thursday 10 to 12 and took off from office. Tuesday evening when i called to check if there is any option for the delivery person to come early, i was told that no delivery is scheduled for thursday morning. I was very surprised and asked to deliver on sunday b/w 10 to 12
4. On 3rd sept'17, sunday i was waiting for delivery person to come but i did not get any call in that time period. I called quicker doorstep multiple times and they also could not give me driver's details. After multiple calls, i finally got a call from driver at 12.30 saying that he will deliver in half an hour. I waited for 1 hour and called back the driver, only to hear that he will deliver in 2 hours as there is jam. I wonder how come there is any jam on sunday afternoon. After waiting for another 2 hours, when i called the driver, he said he is coming in 10 minutes. I waited for another 1 hour and called back. I was explaining him the way and then suddenly he said he will not deliver today. Doorstep team has cancelled the delivery!
5. I called back the doorstep team to cancel the order as what else can the customer do? I was told that i will get priority delivery on 4th sept'17, monday before 10am. I took off on monday from office to get delivery but i did not get any message regarding same. I called up call center few times and they had no clue if delivery is happening or not. Later they told me that delivery will happen b/w 12 to 2pm. I waited till 2pm but again no one called for delivery. When i called back the call center, they said delivery will happen on 4th and asked me to wait. The delivery did not happen on 4th!
6. On 5th sept, i am getting call from driver saying they are coming for delivery. How can you expect any working person to be present without advance notice for taking delivery in office hours? I called the call center askibg i want to cancel as you are just not able to deliver and they are stating that it will charge me 700rs.

Such a pathetic customer experience. Please look into this immediately and cancel my order as i don't want to but anything from you ever.

Thanks,
Megha

I am selling my redmi 32 gb phone through quiker and my ad id:[protected]. Product delivered in 28 aug.2017
But till date i am not receiving my money. I am calling many times in customer care and there response was not ok.

This is first time i choose quiker to selling something. But this is very bad experience to me. My mobile gone and now i feel my money also blocked by you. So now i have nothing.
I think this is very bad think customer care person never inform me these things. They always your payment on process with in 2-3 days. Now tomorrow they said your money blocked by buyer side. Its very bad news for me. I talk to buyer and buyer said he right a mail to you for process the payment.

Please transfer the money as soon as possible.
If any clarification please revert me back.

Regards,
Sandeep sharma
M-[protected]

Hi,

I sold a sofa set through quicker and the pickup was done on 23rd august. First time the pick up was not done as scheduled, there was a huge delay of 6 hours and the whole day was gone waiting. The second time pick up was arranged again there was a delay of 4 hours. Now after the pick up on 23rd till now i haven't received my payment. I've called your representatives many at times but there was no proper response and wrong commitments were made by your team. The people i spoke to were mr. John, mr. Victor and ms. Nandhini and a few others as well. It's more than 10 days and i still don't have any clue on my payment. Is this the service/response will be provided to your customers? I have raised many written complaints but none were answered. Looking forward to clear information in the delay in payment.
Ad id[protected]

Regards,
Selva

I ordered an iphone 5s online. It has some software issues due to which i complained regarding its replacement they have not even informed about the replacement procedure or anything.
They arent even replying to any of the emails when i contacted their customer care they told me there executive will contact me even they havent contacted me yet they promise a replacement within 7 days. What is that promise for i needed that product urgently and what they are doing is delaying their service.
I need a urgent action.

Dear team
I am sukla biswas some one call me (Aman - [protected]) few days ago and tell me if i am pay rs 3000 for top ad then i get more call from costumer and i pay rs:-3000 by bank in qukir account (Icici) but tell now my ad was not leave please

Date:-24/08/2017 time:14:47
But till now my ad was not leave please look out the meter

Thanks
Sukla biswas

Dear sir / madam

mera name gurpreet singh hai. meri frnd ne quikr pe online bank job ke liye computer operator ki job ka apply kiya tha. uske pas mr paras nagpal ka call aya or bank ke job ke resume email kra liye or bola gya ki apko bank se call ayega next day uski baat nikita singh se hui or wo boli ke apka resume select hua hai bank job ke liye apko 1850rs registration fee pay krni hoge jo baad mein refund kr de jayege or fir unho ne RAHUL PATHAK AC.[protected] IFSC CODE : ICIC0000719 Detail msg kr de or humne pese bank ja ke dalwa diye uske baad unho ne sare documents magwa liye email through or next day mr. raman ka call aya or unho ne 4500rs verification fee pay krne ko bola ki apke documents ke verification hoge apka koi criminal record ya koi fake documents toh nahi or je pese apke training selarry ke sath add krke refund kr diye jayege or hum ne paytm troungh pese pay kr diye 3062+1530 uske baad unho ne bola ki apka phn pe chota sa interview hoga or uske baad apko btaye ge result or next day mr. rahul pathak jo hr hain unka call aya or unho ne kuc computer work related swal kiye or ans milne pe bole ki kal apko result mil jayega. next day mr. raman se baat hui unho ne bola ki ap interview m select ho gye ho or apka selection kotak mahindra bank mein hoga or 21aug ko apko puri info mil jayege. or fir mr. paras ka call aya unho ne fir se 9000rs pay krne ko bola ki je apki training fee hai humare pas pese ne the itne toh humne or pay krne se mna kr diya or apni fee refund ka bola or fir 3 4 din baad call krke refund ka bola unho ne bola ki aap apni bank detail sms ya email kr dena apka refund mil jayega uske baad meri frnd ka unho ne call pickup ne kra 10 12 din fir mene call kiya or meri ek nmbr se mr raman se baat hui wo bole ki apka refund 45 day m ho jayega or uske baad unka koi call ne lga tino ke nmbr bnd arhe hain. am very depressed. mujhe samjh ne ara mein kya kru. so pls help me. mein apko unh se related email id, ph. nmbr or bank account ke sath wo sare proof send kr ra hu jo mene pese pay kiye unko. humare liye je pese bht jiada hain mein unko ab tak 6440rs pay kr chuka hu soo pls help me. me ek bht backwark area ke village se hu mere pas koi or rasta ne tha jha complain ke sivaye soo plssss help me.

bank name ICICI BANK
AC. HOLDER NAME RAHUL PATHAK
AC. NO.[protected]
IFSC CODE : ICIC0000719

MR. RAMAN PH: [protected]
MR. PARAS NAGPAL PH: [protected]
MS. NIKITA SINGH PH: [protected]

EMAIL . [protected]@gmail.com

Thanking to you

Regarding :
Gurpreet singh
email id. [protected]@gmail.com
ph: [protected], [protected], [protected]

I bought a phone through debit card using the doorstep delivery option. However, when i called up the dealer he said he had already sold his phone and suggested i get a refund through customer care, however there is not even a refund or cancel option for quikr. I am really disappointed with this low level service and i want a refund as soon as possible or i shall be compelled to take this matter to court.
Ad id =[protected].
Transaction id =[protected].
Payment id = [protected]

I have bought samsung galaxy s3 phone.in description mother board only not working but now display also not working. I want to return.
Can you guide me how to return the product. I have warranty also

Date of recived : 02/09/2017
Seller: [protected]@gmail.com
Mob: [protected]

Hello,
We have received your payment of ₹ 1090.
The payment id for this payment is [protected]. Now just sit back and let quikr take care of the rest!

Hi

Ticket no:[protected]

My laptop was taken about 4 weeks back, thereafter i made a call to quicker on around 10th aug or so and they promised that payment will be made by 15th -16th august

Still not received any payment

On calling the no at[protected], i am not getting a response for last 2 days — the phone remains unattended

Was this a serious transaction — can somebody from quikr bother to call me back — i am loosing my time and confidence!

Regards, ashutosh
[protected]

Consumer complaint:
I had bought a second-hand fridge and a washing machine from a local dealer as below details. This is fraud and sold me non functioning items for inr10000.

Shri venkatesh refrigeration services
Kharadi bypass, pune 411014
Name bhosale : [protected]
Signatory: sintu singh

I had found above contact via a quikr ad and bought fridge and washing machine of rs. 10000. I have the receipt from the person. These items are not functioning after day 1. I have been calling the person from multiple nos multiple times by many no's. But he is not providing any service in order to repair both items.
Its been a month i have purchased this and now he says that it is out of warranty. This person is a fraud. I don't know if it comes under a crime category but this person has done a fraud and sold me nonfunctioning items.
Now, after calling him regularly he is threatening me and thus i have no where to ask for help.

Dear team,

I availed at home diva services on 19th aug'17. That lady did detan facial and hairspa. That facial turned my face darker and because of the hair spa i had fever and prolonged cough and cold.

After doing these services they charged me 1700 and 2100 rs. I paid for this services as the incharge rosy from athome diva promised me that these kind of issues will not happen in future and she told they will take much more care.

I paid the full package amount of rs.11299 (Initial payment of 3800 on 19th aug and 7499 on 24th aug'17) on 24th aug'17.

Today, on 2nd sep'17, they sent their colleague to do waxing for my face. I really wonder whether that lady is know to do these services.

She cut my half eyebrow and my marriage is on 8th sep'17. Within 5 days of time, it is not possible to correct my eyebrows.

Please take necessary actions against at home diva and quikr.

I rakesh lashkari has purchased premium plan from quikr from the account manager [protected]@quikr.co.in i. E laxman gore
[protected] and paid rs 1500, i have paytm reciept also for he same. Now he has listed my ad in free ads even though i have paid 90 days premium amount and it is showing 10 credits in my account. I have contacted since days to him and even contacted quikr customer staff, quickr support, quikr management, quikr premium support staff but no one is taking action, they are telling we are escalating the issue to the your account manager and then finish the call. I hear this since 10 days and no acccount manager is solving my problem.

I want my money back, i have not paid for free ads, i have paid for premium ads.
This is my account manager she is also not replying at all pushpalatha. S
Pushpalatha. [protected]@quikr.co.in
[protected]
I tried to contact at [protected]@quikr.co.in, even i contacted at [protected]@quikr.com plus i contacted at pushpalatha. [protected]@quikr.co.in and [protected]@quikr.co.in also i contacted on contant form and management help form but no one is interested to reply me. They are just looters.

Please help me to get my money back

Quikr has taken sofa set from us on august 14, 2017 but we are still waiting for our money which quikr received from the buyer on august 13, 2017. We have not seen such a fraud company in my life.

Request all the customer not to sell any items through quikr as they are most corrupt people and management is worst.

Their customer care executive behaviour is worst at all and every executive communicate that he is boss of the company and there is not escalation matrix in the company.

Shankar
[protected]

I post an ad on 2nd â aug (Ad
Id:[protected] | category:
Services, insurance posted
On: aug[protected].. After that your
Team member (Mr harish
Singh maheta[protected] from mumbai called me up regarding banner for
My ad. He told me if i make banner for my ad i will get 10 times more lead than a free ad. After that i paid rs 5000 for banner for my ad. And after that all become
#.. They neither
Receive the phone or
Neither reply any of my mail... Still
Now i didn't get any lead. They make fake commitment and my
Money become total waste.. Can you give my money back. Total thing are so nonsense. Please give my money back. They make fool to people for sales target and nothing
Else.

Dear sir / madam,

I have purchase mi max second hand mobile from seller in delhi through online quikr.com on 10.08.16 for rs.8, 000/- mobile delivered on 18.08.16. When i opening the box i found crack on display & data cable wire is also broken. So i want refund. If refund is not given i will file case against the seller.

Thanking you,
Akshay sampat

I applied for a job. And it was an online job which was home based and they received deposit from me to provide me a laptop in which i can work. But they took a lot time providing me the job even by taking deposit, they were wasting my time and money. After all this i asked for refund, and now they call me each day and send me back by giving different reasons to not get the deposit. They also threat me to not give my deposit back as i am really young and paid the deposit by convincing my parents. I don't know what to do now. That company name is 'universal co. Op pvt ltd.co. It is situated in thane : teen hath naka. I hope to get justice. The employee who threaten me was named sameer.

I was returned a damaged item by quikr, for which i had filed a complaint (Ticket no. [protected]) it's been 3 weeks now and i have still not received my rightful money back and they have my product as well. All i have been getting is multiple calls trying to persuade me to take back the refurbished (Repaired) product, while no one is taking cognizance of the mistake committed by the logistics team. This is an act of fraud as they have a cashback policy if the item is damaged by them in the transit.

Ad id:[protected]
I have not received cashback on this order i have applied coupon code then also.
Have emailed quikr doorstep many times & called them then also my issue is not resolved.
What kind of service is this.
I feel cheated as i have done shopping of more then 10000rs & still have not received cashback.
I have sent screenshot as proof to quikr doorstep & other departments then also my issue is not resolved.
So resolve this issue fast
More then 1 month has gone.

I placed order on 20 aug 2017 sunday, they people are continuously fooling me by saying that they would deliver item on 22nd aug, then 24 aug, etc etc.. I had to cancel my plans just to stay at hjome for thei delivery, now they are saying that they will deliver item on sep 1 2017.
I am not even able to cancel the order.
Even after strictly confirming with them they aren't following their words.
Its so much frustrating. I wanted that item urgently.