Quikr Complaints & Reviews

Oct 09, 2017

Updated by Noura Dear Sir,
As per the ad ID[protected], has been paid to rishab.agarwal Rs 13, 000 to his SBT account; in name of Bhavna Singh, Account No. [protected], branch Vibhuti Khand, IFSC SBIN0016726, saving account, but doesn't want send material, saying his mother is in hospital since 3 weeks same reason, now he is switching off mobile and sometimes keeping switch on, his mobile No. [protected], he still giving ad in quikr for cheating other viewers, please do the needful on this matters as soon as possible

Regards

Mehaboob P P
P P House
JT Road, Vadakara
Pin 673101
Calicut district
Kerala
Mob [protected]

Oct 17, 2017

Updated by Noura Dear Sir,

What happened about my complaint, any progress sir

Regards

Mehaboob P P
Mob [protected]

Oct 11, 2017

Updated by cusp [protected].Highly frustrated from the services of quikr. People should stop using quikr.

Sep 28, 2017

Updated by iqbal Beig I have got the confirmation from the buyer as well that she had already signed the receipt.

Sep 27, 2017

Updated by ImranKhan1985 My Quikr id is: Ayyan
I can be contacted on: [protected]@gmail.com

Sep 28, 2017

Updated by Santosh Penubothula In the ad they mentioned that the product was brand new and also the model no. mentioned in the ad doesn't match the model no. of the TV I received. I received a fake local made TV while they mentioned in the ad that it is Sony brand new TV. I have pictures to prove it.

1) Model no. doesn't match
2) Product description in the ad mentioned that it has 4 hdmi ports but the TV which I received has only 2.
3) Also the stickers on the TV has bar code which is invalid.
4) Model no. on the packaging and the model no. on the TV set doesn't match.
5) In the ad it was mentioned that product has 4k resolution, but the product I received doesn't have it.

I am attaching images as proof.

Oct 26, 2017

Updated by Santosh Penubothula 1) As soon as I posted my grievience in this portal I started recieving active support from quikr.
2) As a first step I asked them to hold transferring money (which they process in 2 to 3 business days) to seller.
3) Through other sources I managed to contact social media executive of quikr, from then they started handling my problem seriously.
4) I contacted seller and informed him that his payment is under hold (I recorded my audio calls with him) and convinced him to take back product.
5) Me, seller were conferenced by Quikr executive to confirm product return from me and seller. Later same was communicated over email.
6) I returned the product to the location where seller gave me, after that he confirmed the same over email to quikr cc'ing me.
7) After 5 working days I received my refund.

Caveats

1) I was warned by quikr executive that they are not responsible for quality of product. So, intercity purchases are very risky unless you go to seller's location and check the quality of product personally (why would someone use Quikr if we go and check the product ourselves).
2) I had to personally go to the location where seller asked me to return the product, in this matter Quikr didn't help me.
3) My action of asking Quikr customer care to hold the payment was the crucial step in this entire process.

Sep 28, 2017

Updated by Arvind Nema we didn't posted an ad, we ordered an amirah.

Sep 28, 2017

Updated by Arvind Nema can u resolve my issue if i give my quikr account details?