Reliance BigTV Complaints & Reviews

After tv signal problem, i daily contact to costumer care continuely for 8 days but they didnt reply satisfactory, after waiting 8 days i registered my complain, my complain no is[protected], they assure me aur engineer wil reslove ur problem, but till 48 hrs go back, no any reply from there, worst service from reliance big tv, till waiting for resolving tv signal problem...

Hi, My smart card no is[protected], I registered a complaint on 13th September 2015 and the complaint number is[protected] registered by an executive (Kavya) of Reliance Big TV customer care who doesn’t know how to speak with customer, she was literally yelling over the phone and the Team Leaders / supervisors are very smart enough in making commitments but there is no action and intimation to the customer. Again we need to call them...

Ours is a few years old Reliance Big TV dish, after that some of the new channels have come to India like Comedy Central, Colors Infinity, etc. we dont get to watch them as the Big TV has not registered or bought the subscription for these networks for us. Then we are stuck to the age old channels and are not able to watch new TV networks even if we wish to. Also the subscription rates are higher than the other TV networks like Tata Sky....

Error in TV screen: ERROR 400 This my 1st complaint ID:[protected]/09/2015 7:00 PM No one came and check that issue but they closed that complaint, after I called customer care and said reopen that complaint but they didn’t do any thing for reopen request. After few day again check that complaint ID someone say that it’s closed and they charged RS:175 in my account for clear that issue but it’s not. I want refund amount still...

Hi, I recharged my Big TV account[protected] on Sep. 01, 2015 for 240 Rs. but from last 2 days service is unavailable and it shows account is suspender. I choose 240 rs monthly plan and also not activated any additional service. So why account is suspended. Kindly activate my account and disable all the additional services if applied as I never activated any. Also for this problem I called customer care number but on the first...

Dear sir, dear sir, plz solution my problam my big tv account no[protected], my balance dedcect 175/- by wrong infromation by your custmore care dedect my amount of 175/- so plz my reverce my amount co no is[protected] plz soultion regards kailash sharma [protected]...

I have had a No Signal message on the screen for the last few days. I called Reliance on [protected], and was told that it is not a problem from their end. We were watching the programme and the screen went blank and we got an error message- Error 400- Signal Lost. Now Reliance has booked a technician and are charging me for this. Please let me know what my rights are as I have not done anything to the cables or the card. I have not even...

I am recharge big TV (A/c ID:[protected] Freecharge transaction on 16/9/15. Cash 220 has debited from my Bank account. Your receipt no seal. But it couldn't recharge properly. I tried to contact big TV customer service. But they replied that there is no further communication form the bank. Details are attached. Please consider my request....

I am reacharge big TV (A/c ID[protected] Freecharge transaction on 16/9/15 at 7.10pm. Cash 220 has debited from my Bank.Your receipt no seal. But it couldn't recharge properly. I tried to contact big TV customer service. But they replied that there is no further communication form the bank. I request my cash refund. Please consider my request....

Dear Sir/Madam, My smart card no is[protected], from last more than week I'M unable to view all the channels in reliance D2H. I am calling customer care from past 4 or 5 days and every time i am saying them about this problem and every time they assured me the same that they will send technical person to my home but till now nobody came.I have also recharged of Rs- 300 on 14-sept-15 but then also channels are not coming. Is this kind...

I have called to customer service for the re-installation of the big TV, they replied just do the recharge of Rs. 220 it will get re-installed. but nothing will happened again call to that people than they replied network issue, so i told him to send some one for rectify the same. than they are telling for address updation charge Rs.350/- paid the amount. than again telling for recharge of Rs. 240, done with that, than after they replied...

My TV receiver was dismantled upon my request, on 28 August 2015 (SR No.[protected] Subsequently, I have made a request for installation with address change on 1 September 2015 (SR No.[protected]. The SR was closed on 4th Sep without any service. The sad part is Rs.175 was deducted from my balance. Again I made a complaint on 5 Sep 2015 (SR No.[protected] The SR was closed on 9th Sep without any service. The sad part is another Rs.175...

My card No is[protected]. we have Registered complaint wrt problem with the STB on 31st oct 2015 (no:[protected]. They closed the complaint without attending and none of the Technicians visited. Then again we have Registered complaint (no:[protected] on 2nd oct 2015 but till now none visited and the complaint is pending.....

I am having reliance big tv connection no.[protected] in the name B.Umaarani.I registered a complaint on 1.9.2015, my service request no is[protected]. They told to change the set up box on their visit. But before changing the complaint was closed and charged 175. Again on 3.9.2015 I registered the complaint service request no.[protected]. On 4.9.2915 message came it is suspended and asked to pay 338. Some one called to pay 500 for set up...

I am a costumer of reliance big tv since 2008 . From starting i have activated bronze pack ...without any intruption but before 2 or 3 months you service is worst. Your employes are had changed my bronze pack that was 8 rupees per day packand after that you have starting 10 rupess per day but i have came accros to this information when you have started 12 rupees per day pack on this issue i have called you toll free no.[protected] and...

On 12th Aug 2015 I complained to big tv customer care because I was not able to watch channel So they suggest me to call engineer so I requested to company for an engineer that charged me 175 Rs. which deducted on same time and customer care told me that I have 2 months warranty for it. after my complained two days later engineer didn't come at my home so I called again to customer care they said me that they noted complain but again they...

My Number[protected] was installed on 25/06/2015. But has not worked even for a day. Called a number of times just say do that do this but nothing works.

Requested to visit no response till date. If you cannot dot it please take your set box back. As it is your property. Don't want to have it with me.

A early visit is very much appreciated.

Want a response yours is not the only service...

Hi team Reliance has charged me 175 for service charge for complaint given on 18th Aug.. But I had not give complaint and no person called me or did any service.. The complaint was not given by registered no as well.. Cheating company.. When I called customer care they r disconnting the call My cell # [protected] Mail I'd - [protected]@gmail.com Regards Naveen...

I have recharged 3 times each of Rs 500 into my digital tv account, as per their (reliance digital tv) promotional offer whenever we recharged above 300 Rs we will get Rs 15 as instant cashback. but i didn't get any cashback please resolve this problem My reliance digital tv smart card number is[protected]...

Smart card number[protected] Consumer name Nikhil Santhakumar Reliance digital services ... Big TV is the worst kind of service i have ever used. The customer care team sucks and the service provided is pathetic. My issues started with shifting the set top box to a new one. Charges incurred is Rs 750. However the set top box has been replaced 5 times within the warranty period of 90 days and now it is still not working from over...