Reliance BigTV Complaints & Reviews

Sir,
I am a big tv customer for few years. My set top box adapter stopped working on the previous month. I registered the complaint and they said their service engineer near my location will call me within 2 days..nobody called me..again I called them and they again said the engineer will call me.. I waited 1 month, since there was no response from them I bought a new adapter myself..Till now nobody called me from big TV. But...

Now I am regretting, because I am Big TV customer. I took this connection, as this product from Reliance group.

Let me come to point. We took a Big TV connection nearly 6 months back from my native place Kerala. For the last 3 weeks, we are facing some technical complaint in set top box. But one great part is that every day money is getting deducted from our account. But due inefficiency in customer service the technical issue...

I had registered a complaint (no.[protected] & no.[protected] on 06/12/2010 requesting for re installation of my Reliance Big TV dish.The viewing is discontinued for more than 1 month due to want of re installation. After making the said complaint on 06/12/2010 i have been regularly pursuing with the customer care executives for early action against my said complaint.I had been assured that the issue would be resolved within two days of...

Dear sir,
I purchased Onida TV 30 Oct,2010 and i get free offer of RELIANCE BIG TV set top box and one month subscription in 399 rupees (Cable cost is excluding).Reliance big tv said due to lot of sail of Onida tv they have to install relince big tv in various place that's why they can install my big tv after some time and my 1 month offer period will be start from my installation date . and after some time they...

I tried ordering, choice pay movie on my reliance big tv via sms like 4-5 times with repeated error saying, the service is currently busy. I then opted to order it through their toll free no. I did manage to purchase the movie but few mins later realized their system has selected some other movie instead of the one I had opted for.

When called on the toll free no. again to change the movie, I was told by the executive the movie...

Hi...

I have applied for a Reliance Big TV DTH connection.One representative came to me to offer the connection.I agreed with all the terms and conditions.I have submitted a post dated cheque. I was promised that i will get the connection with in 5 days from the day i applied.I got confirmation call from the customer service also.I was waiting for the connection from last 20 days.Nobody called me.Today i got a call from reliance...

while im talking with one of the Customer Service Assoiate named Akshay at 1:06pm dated 02/12/2010 from the mobile number [protected] of Bigtv Customer Care, then he harrased me for long 28-30 minutes, and after that he wanted to talk with the customer.
when I educate him that customer not able to talk in hindi or english any language except Bengali , then he said that "customer must have able to speak in those two languages,."br...

I have a Bigtv DTH connection with smart card number :[protected], reistered in the name of Abdul Khader. I face a problem whenever I get the connection recharge using my registered credit card and face a serious customer service problem and nobody at the customer care has a convincing answer to my problem.

I got my connection recharged on 28/11/2010 morning using my HDFC bank credit card for Rs 248/- which is registered...

thanks

received cheque of rs. 2780/- for refund of canceletion of big tv connaction

regards

--- On Fri, 11/26/10, vijay todkar <[protected]@yahoo.com> wrote:

From: vijay todkar <[protected]@yahoo.com>
Subject: RE:'ADAG=[protected]' Reference to your e-mail
To: "[protected]@bigtv.co.in" <[protected]@bigtv.co.in>
Date:...

unstatisfied service
Sir/madam
It was a sunday moring and suddenly one sales exicutive came into my home telling that she has a good news and best offers as they are celebireting there 3rd aniversary. she said that the costumer who already have the DTH connection are offered the big tv setup box for free and booked one bigtv by taking a cheque of amout Rs1390 on (10/10/10) cheque no:317381. telling us that the connection will...

We have ordered the Reliance Big TV through the APPCO Marketing agency on 30th October and provided a check of Rs 1390 and they said it will take 7 days to install after all the verification.

It has been 20 days now and after lots of phone and calls still we did'nt get installation, the agency is not picking up the phone and not responding to our calls if they pick up the phone they say they will install today evening...

No one came to check why the dish was not functioning even after several local and national(all India Head Office) complaints.Both the purchaseof DTH service and recharge money have been wasted,and I have suffered ba loss of many thousands....

Hi Sir/Medam,

My Name is Ganesh Hegde,Mobile No:[protected]
I have registered with new DTH connection for 8days back in to Relaince office(Voucher No is[protected].
But till date I have not getting the DTH connection in to your end.
As per your Executive information 4 days to be need for connection in to METRO city.
But now 8 to 9 days are over.
Also I have many times call to customer care...

This is in continuation to the earlier complaint on Reliance Big TV to present missed facts.

The company has arbitrarily deducted some amount resulting in negative balance. When asked about deducting without service, the customer care executive says it was the charge of Rs 175 for service visit. Earlier, when I talked to to the customer care, they said it was service charge. See how they twist the content!

I...

Hi Sir,
I bought ONIDA slim TV on 4 th of November 2010. with Reliance BigTv connection free in Banglore. That day on 4 th i told to customer executives with clear information ie my coupan number and my addres where i want connection. I told to them like LKG kid i pronounced each letter while telling phone number and email id also. But they entered wrong data and wrong address. Realy i feel very iritation about this Reliance...

We bought Reliance Big TV DTH two years back at around Rs[protected], which included one year free subscription. It went off well for a year. Nearing a year of completion, the set-top box started malfunctioning. One of the service people from their service franchise came and casually checked only to say that the set-top box has to be changed and that will cost Rs 800. I told them I wont pay and let the connection go off. after a 2-3 days,...

we wanted to have a relocation of the connection in our new address.
it took 32 calls just to disconnect at my old address. The promise made
was within 24houre but it took more than 72 hours and interference of the top
official Mr.Kumar for disconnection. After making 20 calls reconnection nothing
happened. Fedup by the poor response we were forced to go out and opt for
Tata Sky.To our satisfaction just...

I opted for a renewal of 12months subscription before 18th October 2010 and paid the amount on line for my subscription no.[protected] very much in time.

I also got confirmed from reliance bigtv on phone that the amount is received and a free gujarati channel also is active in addition to main package for twelve months.

But today when i opened TV, I received message flashing that my discount period is over!br...

Purchase DTH on[protected].But till date DTH Big tv damage four times.Last damage on 3 November.I call customer care & say about problem.C Care representative tell that i solve your problem in 48 hours.but till date no solution for my problem.I also call Sales manger of Reliance & give detail about all problems but they do not solve my problem.

What i can do for this....

Reliance Big TV provides pathetic service after sales. I have subscribed to Long Term Pack of Reliance Big TV DTH. A week back , my Big TV connection started showing Poor Signal. I contacted Call Center and registered a complaint on 26/10/2010. On 27/10/2010, their service engineer visited my Home but he left without solving the problem. To my utter surprise I got a message from Reliance Big TV on 28/10/10 announcing rectification of my...