Reliance Communications Complaints & Reviews

My mobile no is [protected]
Some days are not used to internet why? Can you tell me please sir. Im recharge of 89 rupees only to get 1gb per day 3g data and im daily lost in my data please help me sir. Im daily calling by castomar care no buy not contact for you. Sir l am request you please my problem solution in very soon. Please help me sir. Thank you sir

Sir
I have been receiving threatening calls from someone pretending to be a policeman and someone pretending to be a lawyer from rcom about recovery of some amount they claim i owe to rcom.
I had an internet connection with rcom
No. [protected] few years back my plan was 300 rs per month when reliance changed my plan t0 1500 per month without information i requested to change my plan when they refused to take my complaint i told them to stop my my connection.
Now i have received a mail from a lawyer named manoj som. Kindly tell the company to stop harassing me.

I am using reliance prepaid number [protected]. I got my balance wrongly deducted on 13/09/2017. I got deducted 35rs from my account. When i tried to connect reliance customef care my call is not connecting to them. Earlier i also registered my complaint about my call doesnt connect to customer care but cant get my problem solved. Kindly gety balance refunded as soon as possible

Dear sir,

My self rahul kumar, my mobile no-[protected]. Sir i recharge[protected]
40 rupees fulltalktime offerin iin my no-[protected]. But my 21 rupees balance was deducted in[protected], time-1:06 am hour. Plz returned my 21 rupees balance immediately. And plz sir without any reason my balance did not deducted plz sir, thank you sir
Name-rahul kumar
Mobile no-[protected]
Date[protected]

Hi team,

Thanks for support, the issue was resolved temporary and the deducted amount got refund. The service request number is[protected] for this issue.

Now again i am facing same problem and money is getting deducted daily on my reliance prepaid mobile number ([protected]).

Kindly look into the issue seriously and resolve the issue permanently.

Thanks,
Surya

Dear
Sir/madam
My name is nasim sepai from kolkata west bengal. Reliance communication deduct my money from my phone when i recharge my reliance gsm sim. This is the second complain from me which i send to you for not seeing any solution from you and your company for the previous complain. So sir i humblely request to you to look into this matter as soon as possible & stop this corruption immediately.

My phone number is [protected],
Every time I recharge my phone you are automatically subscribing ridiculous VAS without my permission and my balance is being deducted without my notice and I'm fed up of this this, I'm going to PUBLISH ABOUT THIS IN EVERY NEWSPAPER about your fraud techniques and recommend every one not to join reliance,
Within a week you are deducting my balance when ever I recharge my phone, unsubscribe my number from all the value added services and refund my all the balance deducted in last two times this week, or else I'll go to CONSUMER COURT if my balance isn't refunded
My phone number is [protected]

Hi,

My no. Is [protected]

Its really annoying, i got frustrated now. Best ever bad services i ahve ever experienced. Its been 100's times or three months i am trying to contact customer care, call got disconnected automatically. I recieved a bill with advance payment, i paid you guys barred my no. Without notifyinh. I visited reliance store to activate number, reason that i crossed my limit, but i didnt ask you to add advance bill payment, but you did and barred my number for exceeding the limit value. Its ok i can understand but again no communication medium, no one responds frustrated now.

I have to file compalint in consumer court so that you will pay for my time and harrassment. You are a big giant it wont bother you but as i am consumer it will bother you.

Frustrated customer.
Thank you.

Dear team,

My self sujith r i am having postpaid connection number [protected].in july 2017 i have paid 937.63rs its include advance payment also. I have contacted your customer care and they told that next month no need to pay that bill amount this advance payment will reconsile.

This month again i got the bill of 471rs. And your customer care team calling my number and immedetly pay the money otherwise connection will disconnect. So that i am a perfereed customer of reliance, you have to treat like this.

Please find the attached bill and kindly do the needful.

Regards,
Sujith r
[protected]

Hi this is narmada and my reliance mobile number is [protected]...

I would like to know the out going calls details for the month of august n september 2017... As i'm not understanding how my phone balance is dropping to zero... Actually this happened many a times with me but, now i got a doubt to know out going calls list.

Please do the needful...
Thank you,.

I have called somany times to customer care but service is not available and i have to return nearly38/- from reliance sofar for non service withot my permission of activating packs, when pack is activated default i immediately call 155223 and after that pack is deactivated but amount not refund. Plz verify the same and credit amount to my account my mobile no;[protected]

Dear sir,

This is with reference to my mobile network service provider wherein i had requested for a port out and as per the mpn requirements
I was asked to clear the previous network provider bills i. E. Reliance communications ltd i was sent reminders in spite of this and i paid an additional sum of rs.440/-

The mail from reliance communications ltd dated 10 may 2017 clearly confirms the excess payment and had committed to pay within 60 days (Mail attached below for your kind perusal)

On reminding them after 60 days of non-payment i received a mail stating that since my services are terminated they cannot / will not process my payments.

I request your kind intervention in the matter my details are as follows

Name rishi h jaisinghani

Mobile no +91 [protected]

Relationship no.[protected]

Thanks and regards

Rishi jaisinghani

Mail received from reliance communications ltd.:-

Mail 1

Dear reliance user,

We acknowledge your e-mail dated may 09, 2017 for your reliance number [protected] and regret the inconvenience caused.

As per the details checked and verified in our records, the payment of rs. 440/- have been successfully updated on may 09, 2017.

Further note that the mentioned reliance number is terminated, hence the excess amount will be refunded through cheque / demand draft to the registered address within 60 days from the date of termination.

We thank you for the issue highlighted regarding payment reminder received even after making payment and take this as a feedback to improve our services.

Thank you for contacting reliance.

Warm regards,

Shreya g.
Officer - customer care
Reliance communications limited.

Mail 2

Dear mr. Jaisinghani,


We acknowledge your e-mail dated july 29, 2017 for your reliance number [protected]. We regret the delay in response.

I would like to inform you that you number has been terminated and due to number is terminated we are unable to provide you proper information.

Further if you have any information request you to please visit your nearest reliance store.

You may click on the below link for checking your nearest reliance store http://www.rcom.co.in/rcom/StoreLocator/storelocator_rms.jsp

You can also sms store to 55444 (Postpaid) & 55333 (Prepaid) for nearest reliance store details. Sms is toll free.

Assuring you of best service always.

Thank you for contacting reliance

Warm regards,
Protuysh dhali
Officer-customer care
Reliance communication limited

I do not know what has been going on with reliance lately. First, their service was bad and now, i cannot even connect to the customer helpline. I have tried many ways to contact with customer helpline but didn't succeed. Finally, i had to write down the complaint. Hope they look into my problem as soon as possible.

Sir,
I received a call from swetha phone:[protected] stating that reliance are offering unlimited calls, mobile data for 8 months durations with rs.500 deposit. I accepted the offer and asked to send their representative.
Rahul phone: [protected] contacted me and gave a sim card with acknowledgement and collected rs. 500 from me on august 29th 2017.

My sim has not been activated till today. And no response from agent when i call them.

I purchased my no [protected] in april, 2017.

Due to the stupid network i wanted to opt for mobile no portability but as i send a message "port [protected]" at 1900, my balance is deducted and i get a new message from 1901 that says "dear reliance customer, your request could not be processed please try after any time. Thank you."

After there has been no change in the message after my 100 tries and 2-3 months of calling uneducated customer care number and visiting customer care center in mumbai.

I sent an email to the reliance office about the situation.
They assured me that they will solve my problem but still its been almost 2 months and they have not contacted me.

I have still not got that upc so someone having authority do contact me.

This is to bring to your kind notice that i am having a landline connection which is not working properly or sometimes it works and sometimes don't work. My connection details are as below:

1. Name on landline connection : mohd. Adnan saeed
2. Landline number :[protected]

Hence, request you to kindly disconnect my connection permanently with immediate effect.

Hi i am using [protected] since 7 years. Nowadays i was using it for bank transaction but i havent' switched on my phone for couple of month. Few days back when i switched it on, it was telling that my number became invalid. I have written down mail to reliance over it and did not got any reply. I am called cc since almost a month but i kept on listening "due to some cirmustances our services are not active". Now 3 days back my no got assigned to some other person. I have talked to that person and he is ready to transfer the sim back to me. Can you let me know the formal process for it

I have made a complaint on 8th instant regarding recharge and not crediting the promised amount. Immediately on registering the complaint, one mr. Abhishek sharma, said to be the customer service executive, contacted me on phone and promised to refund the amount, but 4 days lapsed, but no action from the side of reliance. It is sorry state of affairs. Company should do the needful immediately.
Subscriber of [protected]

I have already paid my due amount of rs.400 to below account on sun, 13 august 2007, and still i'm getting sms from reliance saying "legal action will be taken and case filed against my gsm no.[protected]," i have attached the receipt also in my previous mail please check and update your records.

And i sent the same mail to advocaterasheed. [protected]@gmail.com, but still i'm getting the messages from relaince.

I have cleared my due amount to said below account which i got mail from advocaterasheed. [protected]@gmail.com

Payment receipt attached, kindly check and do the need full.

Below is the mail which i got from advocate rasheed.

To,
Uma maheswar k

Sir / madam,

Under the instructions from our client, m/s. Reliance communications ltd., and m/s. Reliance communications infrastructure limited, reliance center, 4th floor, plot no. 38, phase-2, beside ananth building, hi-tech city, madhapur, hyderabad 500081. (Hereinafter referred to as “our client”)

You are aware that our client is engaged in the business of providing unified telecommunication services to its valid customers. You have availed the said services from our client by submitting the requisite customer application form and other documents under relationship no[protected].- and mdn no[protected]. Provided by our client. The said services were provided by our client in pursuance of the terms and conditions and you have specifically agreed and undertook to pay all service charges in full without any deduction, set off or withholding with respect to the services availed by you. Our client has been generating statements of service charges and the same are dispatched to you regularly from time to time for the services availed by you.

We state that, you have defaulted in payment of the service charges and consequent to the said default; there is an outstanding amount of rs.400/-in your account. You have failed to pay the said dues in spite of repeated requests and reminders from our client and this has caused wrongful loss to our client.

Wherefore, you are called upon to pay a sum of rs.400/- to our client within two (2) days from the date of receipt of this notice. The said amount should be paid by cash / dd / pay order in favor of “rwsl -”or can also be paid at any reliance outlets of ada group. Failing which, we shall initiate civil and criminal proceedings against you before the competent court of law at your own cost and risk.
Contact details
1) for any clarification mail to same email id.
2) or can be transfer to reliance bank account. Once the amount is transfer please share the transaction number without fail. Without which the amount cannot be updated.
3) bank account details

Standard chartered bank
Rwsl reliance web store limited
Current account

Account number [protected]
Branch somajiguda.

Ifsc code scbl0036075


Yours faithfully,
Mohammed abdul rasheed
Advocate

In case you face any issues on making on-line payment, request you to walk into any of the reliance store and make this payment or you can courier the chequedd to below
Mentioned address

Internet services has been offline since 24th aug 2017, (21 days effectively), since then i have been relentlessly trying to register complaint by calling c care toll free[protected] with no response from the other side and also by online portal on "myservices. Relianceada.com", with a error msg for each attempt. Also i sent numerous mail requesting for call back to "'[protected]@relianceada.com'; '[protected]@relianceada.com'". Now bill has been generated for full amt on 11th sept 2017. I now request for termination of services at the earliest.
Subscriber id:[protected]